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Operations & Production Management 1/31/2015 Resource Person : Dr. Muhammad Wasif 1 Operations & Production Management (OPM) Dr. Muhammad Wasif Visiting Faculty, IBA. 4 – Location Strategies 2 Resource Person : Dr. Muhammad Wasif Operations & Production Management 7

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Page 1: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      1

Operations & Production Management

(OPM)Dr. Muhammad Wasif

Visiting Faculty, IBA.

4 – Location Strategies

2

Resource Person : Dr. Muhammad Wasif Operations & Production Management7

Page 2: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      2

Introduction to Location StrategiesSection 4.1

3

Resource Person : Dr. Muhammad Wasif Operations & Production Management33

Location Strategy

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

The objective of location strategy is to maximize

the benefit of location to the firm.

Example : FedEx central hub concept;

Enables service to more locations with fewer aircraft

Enables matching of aircraft flights with package

loads

Reduces mishandling and delay in transit because

there is total control of packages from pickup to

delivery

Page 3: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      3

Location Strategy

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

One of the most important decisions a firm

makes

Increasingly global in nature

Significant impact on fixed and variable costs

Decisions made relatively infrequently

The objective is to maximize the benefit of

location to the firm

Location and Costs

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Location decisions based on low

cost require careful consideration

Once in place, location-related

costs are fixed in place and

difficult to reduce

Determining optimal facility

location is a good investment

Page 4: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      4

Location and Innovation

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Cost is not always the most important aspect of a

strategic decision

Four key attributes when strategy is based on

innovation

High-quality and specialized inputs

An environment that encourages investment and local

rivalry

A sophisticated local market

Local presence of related and supporting industries

Location Decisions : Country Decision

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Key success factors

1. Political risks, government rules, attitudes,

incentives

2. Cultural and economic issues

3. Location of markets

4. Labor talent, attitudes, productivity, costs

5. Availability of supplies, communications, energy

6. Exchange rates and currency risks

Page 5: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      5

Location Decisions : Region/ Community Decision

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Key success factors

1. Corporate desires

2. Attractiveness of region

3. Labor availability and costs

4. Costs and availability of utilities

5. Environmental regulations

6. Government incentives and fiscal policies

7. Proximity to raw materials and customers

8. Land/construction costs

Location Decisions : Site Decision

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Key success factors

1. Site size and cost

2. Air, rail, highway, and waterway

systems

3. Zoning restrictions

4. Proximity of services/ supplies

needed

5. Environmental impact issues

Page 6: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      6

Competitiveness of LocationSection 4.2

11

Resource Person : Dr. Muhammad Wasif Operations & Production Management33

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Ref: World economic forum

The

12

pillar

s of

co

mpe

titi

vene

ss

Page 7: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      7

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Ref: World economic forum

The

Glo

bal Com

peti

tive

ness

In

dex

fram

ewor

k

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Ref: World economic forum

The

Glo

bal Com

peti

tive

ness

In

dex

fram

ewor

k

Page 8: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      8

Resource Person : Dr. Muhammad Wasif Operations & Production Management10Ref: World economic forum

The Global Competitiveness

Resource Person : Dr. Muhammad Wasif Operations & Production Management10Ref: World economic forum

Page 9: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      9

Resource Person : Dr. Muhammad Wasif Operations & Production Management10Ref: World economic forum

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Ref: World economic forum

Page 10: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      10

Factors Affecting Location StrategiesSection 4.3

19

Resource Person : Dr. Muhammad Wasif Operations & Production Management33

Factors That Affect Location Decisions

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Labor productivity

Wage rates are not the only cost

Lower productivity may increase total cost

Poor training, poor education or poor work habit may not be a good buy even at low wages.

Poor transportation to work is another important factor.

Connecticut

= $1.17 per unit$70

60 units

Juarez

= $1.25 per unit$25

20 units

Quality coils producing coils in Connecticut, USA and at Juarez, Mexico

Page 11: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      11

Factors That Affect Location Decisions

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Exchange rates and currency risks

Can have a significant impact on costs

Rates change over time

Costs

Tangible - easily measured costs such as utilities, labor, materials, taxes

Intangible - less easy to quantify and include education, public transportation, community, quality-of-life

Factors That Affect Location Decisions

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Political risk, values, and culture

National, state, local governments attitudes toward private and intellectual property, zoning, pollution, employment stability may be in flux

Worker attitudes towards turnover, unions, absenteeism

Globally cultures have different attitudes towards punctuality, legal, and ethical issues

Page 12: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      12

Factors That Affect Location Decisions

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Proximity to markets

Very important to services

JIT systems or high transportation costs may make it important to manufacturers

Proximity to suppliers

Perishable goods, high transportation costs, bulky products

Proximity to competitors

Called clustering

Often driven by resources such as natural, information, capital, talent

Found in both manufacturing and service industries

Clustering of Companies

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Industry Locations Reason for clustering

Software firms Silicon Valley, Boston, Bangalore (India)

Talent resources of bright graduates in scientific/technical areas, venture capitalists nearby

Race car builders Huntington/North Hampton region (England)

Critical mass of talent and information

Computer hardware manufacturers

Singapore, Taiwan High technological penetration rate and per capita GDP, skilled/educated workforce with large pool of engineers

Page 13: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      13

Clustering of Companies in Pakistan

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Industry Locations Reason for clustering

Automobile Industry Toyota-Indus, Pak-Suzuki, Gandhara-Nissan and their vendors near Bin Qasim Industrial Area

Accessibility to port, other industrial hub, easy transportation to other part of country

Textile Industry Textile, garment and leather factories in Faisalabad

Availability of utilities and transports, skilled labors, easy to outsource work in nearby areas.

Surgical and sports goods

Different surgical and sports goods in Sialkot.

High talent in metal working and sport good manufacturing.

Mathematical Models for Location Strategies

Section 4.4

26

Resource Person : Dr. Muhammad Wasif Operations & Production Management33

Page 14: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      14

Factor-Rating Method

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Popular because a wide variety of factors can be included in the analysis

Six steps in the method

1. Develop a list of relevant factors called key success factors

2. Assign a weight to each factor

3. Develop a scale for each factor

4. Score each location for each factor

5. Multiply score by weights for each factor for each location

6. Recommend the location with the highest point score

Factor-Rating Method

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Page 15: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      15

Locational Break-Even Analysis

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Method of cost-volume analysis used for industrial locations

Three steps in the method

1. Determine fixed and variable costs for each location

2. Plot the cost for each location

3. Select location with lowest total cost for expected production volume

Total Cost = Fixed Cost + (Variable Cost x Volume)

Locational Break-Even Analysis

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Three locationsSelling price = $120Expected volume = 2,000 units

Total Cost = Fixed Cost + (Variable Cost x Volume)

TC1 for Akron = 30,000 + 75xTC2 for Bow. G. = 60,000 + 45xTC3 for Chicago = 110,000 + 25x

TC1=TC2 solving for x, we getx=1,000 units Fig shows that Akron is good if x<1000 since line is under the line of Bowling Green TC.TC2=TC3 solving for x, we getx=2,500 units Fig shows that Bowling Green is good if x<2500 since line is under the line of Chicago TC.Bowling green is good for 1,000<x<2,500

Answer: for Expected volume=2,000 Bowling Green

Page 16: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      16

Center-of-Gravity Method

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Place existing locations on a coordinate grid

Grid origin and scale is arbitrary

Maintain relative distances

Calculate X and Y coordinates for ‘center of gravity’

Assumes cost is directly proportional to distance and volume shipped

Center-of-Gravity Method

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

North-South

East-West

120 –

90 –

60 –

30 –

–| | | | | |

30 60 90 120 150Arbitrary origin

Chicago (30, 120)New York (130, 130)

Pittsburgh (90, 110)

Atlanta (60, 40)

Page 17: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      17

Center-of-Gravity Method

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Number of ContainersStore Location Shipped per Month

Chicago (30, 120) 2,000Pittsburgh (90, 110) 1,000New York (130, 130) 1,000Atlanta (60, 40) 2,000

x-coordinate =(30)(2000) + (90)(1000) + (130)(1000) + (60)(2000)

2000 + 1000 + 1000 + 2000= 66.7

y-coordinate =(120)(2000) + (110)(1000) + (130)(1000) + (40)(2000)

2000 + 1000 + 1000 + 2000= 93.3

Center-of-Gravity Method

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

North-South

East-West

120 –

90 –

60 –

30 –

–| | | | | |

30 60 90 120 150Arbitrary origin

Chicago (30, 120)New York (130, 130)

Pittsburgh (90, 110)

Atlanta (60, 40)

Center of gravity (66.7, 93.3)+

Page 18: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      18

Transportation Model

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Finds amount to be shipped from several points of supply to several points of demand

Solution will minimize total production and shipping costs

A special class of linear programming problems

Service Location Strategy

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Purchasing power of customer-drawing area

Service and image compatibility with demographics of the customer-drawing area

Competition in the area

Quality of the competition

Uniqueness of the firm’s and competitors’ locations

Physical qualities of facilities and neighboring businesses

Operating policies of the firm

Quality of management

Page 19: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      19

Location Strategy

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Service/Retail/Professional Location Goods-Producing Location

Revenue Focus Cost Focus

Volume/revenueDrawing area; purchasing powerCompetition; advertising/pricing

Physical qualityParking/access; security/lighting;

appearance/image

Cost determinantsRentManagement caliberOperations policies (hours, wage

rates)

Tangible costsTransportation cost of raw materialShipment cost of finished goodsEnergy and utility cost; labor; raw

material; taxes, and so on

Intangible and future costsAttitude toward unionQuality of lifeEducation expenditures by stateQuality of state and local

government

Location Strategy

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Service/Retail/Professional Location Goods-Producing Location

Techniques Techniques

Regression models to determine importance of various factors

Factor-rating methodTraffic countsDemographic analysis of drawing areaPurchasing power analysis of areaCenter-of-gravity methodGeographic information systems

Transportation methodFactor-rating methodLocational break-even analysisCrossover charts

Location is a major determinant of revenue

High customer-contact issues are critical

Costs are relatively constant for a given area; therefore, the revenue function is critical

Location is a major determinant of cost

Most major costs can be identified explicitly for each site

Low customer contact allows focus on the identifiable costs

Intangible costs can be evaluated

Page 20: OPM Topic 4 Location

Operations & Production Management 1/31/2015

Resource Person : Dr. Muhammad Wasif                                                      20

Geographic Information Systems (GIS)

Resource Person : Dr. Muhammad Wasif Operations & Production Management10

Important tool to help in location analysis

Enables more complex demographic analysis

Available data bases include

Detailed census data

Detailed maps

Utilities

Geographic features

Locations of major services

Resource Person : Dr. Muhammad Wasif Operations & Production Management59

References

Operations Management, 10th Ed., by J. Heizer & B. Render

Operations Management, William J. Stevenson.

Operations Management, 7th Ed., N. Slack, A.B. Jones, R. Johnston.

Cases in Operations Management, S. Chambers, C. Harland, A. Harison, N. Slack.