optimising the value of your portfolio merlin...optimising the value of your portfolio security,...

23
Optimising the value of your portfolio Security, Fire and CRM System Process Report Name: Abhishek Khanna Function: Executive Created On: 12 th march, 2018

Upload: others

Post on 03-Feb-2021

0 views

Category:

Documents


0 download

TRANSCRIPT

  • Optimising the value of your

    portfolio

    Security, Fire and CRM System Process Report

    Name: Abhishek Khanna

    Function: Executive

    Created On: 12th march, 2018

  • 1

    S.NO. NAME OF THE REPORT COMPLIANCE REMARKS/COMMENTS

    PICTURE 1 PICTURE 2

    1 Incoming Material Register Yes

    Remarks section, signature of security

    supervisor, shift ASO/SO and CSO are

    missing from the records. It must be

    completed. Handwriting must be taken

    care off and improved. Delivery boy

    signature is missig at most of the places.

    2 Outgoing Material Register Yes

    Remarks section, signature of shift

    ASO/SO and CSO are missing from the

    records. It must be completed.

    Handwriting must be taken care off and

    improved. Carrier signature is missing in

    most of the places.

    3 Material Gatepass-Non-Returnable register Yes

    Vehicle number, remarks, registration

    number, date, make/model number, out

    time which is missing must be included

    wherever missing.

    4 Material Gatepass Returnable No Needs to be created. Not Applicable Not Applicable

    MASTER LIST-SECURITY, FIRE SAFETY AND CRM LOG BOOKS, CHECKLISTS & SOP

    LOG BOOKS

    Site Name & Location: M3M MERLIN, SECTOR 67, GURGOAN

  • 2

    5Daily Security Register/Attendance and

    Location RegisterNo Needs to be created. Not Applicable Not Applicable

    6 Four and two wheeler incoming register-Inward No Needs to be created. Not Applicable Not Applicable

    7 Four and two wheeler incoming register-OutwardNo Needs to be created. Not Applicable Not Applicable

    8 Lost and Found No Needs to be created. Not Applicable Not Applicable

    9 Incident register No Needs to be created. Not Applicable Not Applicable

    10 key Issue Register No Needs to be created. Not Applicable Not Applicable

    11 Key Handover register No Needs to be created. Not Applicable Not Applicable

    12 Taxi Register No Needs to be created. Not Applicable Not Applicable

    13 Sticker issue register No Needs to be created. Not Applicable Not Applicable

    14 Incident report No Needs to be created. Not Applicable Not Applicable

    15 Technical IN/OUT register No Needs to be created. Not Applicable Not Applicable

    16 Housekeeping IN/OUT register No Needs to be created. Not Applicable Not Applicable

    17 Daily Security Report No Needs to be created. Not Applicable Not Applicable

    18 Parking Sticker Form No Needs to be created. Not Applicable Not Applicable

    19 Phase-II Key received No Needs to be created. Not Applicable Not Applicable

    20 Work Permit file No Needs to be created. Not Applicable Not Applicable

  • 3

    21 Training file No Needs to be created. Not Applicable Not Applicable

    22 Ambulance Entry register No Needs to be created. Not Applicable Not Applicable

    23 Club staff No Needs to be created. Not Applicable Not Applicable

    24 Nursery Attendance No Needs to be created. Not Applicable Not Applicable

    25 Selection of Man Power No Needs to be created. Not Applicable Not Applicable

    26 Fire Equipment File No Needs to be created. Not Applicable Not Applicable

    27 Incident File No Needs to be created. Not Applicable Not Applicable

    28 Attendance sheet file No Needs to be created. Not Applicable Not Applicable

    29 Document file No Needs to be created. Not Applicable Not Applicable

    30 Gate pass RGP NRGP No Needs to be created. Not Applicable Not Applicable

    31 NRGP file No Needs to be created. Not Applicable Not Applicable

    32 RGP file No Needs to be created. Not Applicable Not Applicable

    33 Register for gate pass No Needs to be created. Not Applicable Not Applicable

    34 Total manpower No Needs to be created. Not Applicable Not Applicable

    35 Key Issue to Key Man No Needs to be created. Not Applicable Not Applicable

    36 Stationary Issue No Needs to be created. Not Applicable Not Applicable

    37 Complaint Entry Register No Needs to be created. Not Applicable Not Applicable

  • 4

    38 JLL Head Office Attendance YesJLL Visitor register must be renamed as

    JLL attendance register.Not Applicable Not Applicable

    39 Returnable material inward Register No Needs to be created. Not Applicable Not Applicable

    40 PPMs (HHMD, UVSS, CCTV, etc.) No Needs to be created. Not Applicable Not Applicable

    41 Outward Register Yes

    Needs to have proper cover with title.

    Entries for party's order number and

    date, rate, amount, stock register, folio

    number, sign of deliver and remarks

    must be filled up.

    42 Inward Register Yes

    Sign of deliverer, remarks, order No. And

    date must be mentioned. The front

    brown cover with the label is must.

    43 Contractor Inward Yes

    Order Number, Date, rate, amount, sign

    of Deliverer, and remarks are must in a

    register.

  • 5

    44 Visitor Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must.

    45 JLL Visitor Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Vehicle number details are

    missing here.

    46 Security and Intelligence Service Visior RegisterYes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be relaid. The printed label

    is must. Out timing with signature is

    missing at some places.

    47 Pump Room Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another.

    48 Thyssenkrup Lift Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another. Handwriting must be

    legible. There should be date and page

    number marked on its designated

    sections. Zig zac design must be replaced

    with the days.

  • 6

    49 Rise and Shine Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another. Handwriting must be

    legible. There should be date and page

    number marked on its designated

    sections. Zig zac design must be replaced

    with the days.Phone number cannot be

    written anywhere on the title page.

    50 Swimming Pool Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another. Handwriting must be

    legible.

    51 Club Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another.

    52 Housekeeping Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another. Page numbers and date

    must be mentioned. Titles must be in

    capital letters always.

  • 7

    58 Interior Work Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another.Page number and date in

    designated section. Remarks must be

    filled up and keep a check on

    handwriting.

    59 Security DMR Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another.Page number and date in

    designated section. Remarks must be

    filled up and keep a check on

    handwriting.

    60 SIS Duty Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another.Page number and date in

    designated section. Remarks must be

    filled up and keep a check on

    handwriting.

    61 JLL Staff Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another.Page number and date in

    designated section. Remarks must be

    filled up and keep a check on

    handwriting.

    62 Attendance Register Yes

    Signature of Shift Controller/unit

    commander along wih the brown cover

    and label on the cover page is must. Title

    page must have branch name, unit name

    and code as manadatory fill up.

  • 8

    63 Maid Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another.Page number and date in

    designated section. Remarks must be

    filled up and keep a check on

    handwriting.

    64 Handover Register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another.Page number and date in

    designated section. Remarks must be

    filled up and keep a check on

    handwriting.

    65 Firefighting System Daily Checks Yes

    Transparent covering is must at tbe cover

    page. The Remarks section and purpose

    of withdrawal is must. Observation is

    must wherever missing.

    66 Key Management Register Yes

    Transparent covering is must at tbe cover

    page. The Remarks section and purpose

    of withdrawal is must.Sign of CSO is

    must wherever missing.

  • 9

    67 Fire Fighting Register YesOne of the best maintained registers.

    The label and brown cover page is must.

    68 CCTV register Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another.Signature is mandatory.

    Labour spelling error at the title page.

    Handwriting is not legible.Proper Titles

    such as S.No., description, remarks and

    signature must be created.

    69 Fan Room Monthly Inspection Report YesRemarks must be mentioned in the

    remarks section.

    70 Fire Brigade inlet and outlet report file Yes None of the details are filled up.

    71 Control Room Inspection report file YesSignature of estate manager/ property

    manager are missing.

  • 10

    72 Fire exit inspection report file Yes Remarks section must be filled up.

    73 Fire pumps inspection reports (Weekly) Yes

    Sign of the office, engineering

    department, estate/property manager

    remains missing.

    74 MCP and Talk back reports (Monthly) Yes The remarks section must be filled up.

    75 Fire extinguisher report (Montly) YesMechanical/foam external details and

    water external details are missing.

    76External Fire Hydrant Inspection report

    (Monthly)Yes Remarks section must be filled up.

  • 11

    77 Fire Daily Activity (Daily) YesSignatuture of the officer and remarks

    are must.

    78 Training file Yes

    Printed labels are must on the file cover

    page. Effectiveness/ evaluation details

    along with remarks are must in the file.

    79 SOP file YesPrinted labels are must on the file cover

    page.

    80 Letter box Key Record Yes

    Printed labels are must on the file cover

    page. Spelling of letter must be

    corrected. Remarks section must be

    filled up.

    81 CCTV Record/Access door file Yes

    Printed labels are must on the file cover

    page. Files must have appropriate rows,

    columns, and boundaries. It must be

    presented in proper excel format shared

    as per JLL standards.

  • 12

    82 JLL Material in file Yes

    Printed labels are must on the file cover

    page. Individual documents must have

    IGST cost bifercation for best

    understanding of tax imposed.

    83 Other records file Yes

    Printed labels are must on the file cover

    page. Details such as report number,

    phone number, person(s) involved must

    be there in their designated sections.

    84 STP Water file Yes

    Printed labels are must on the file cover

    page. Signature must be done with the

    name of the signatory. Exact descripton

    of the figure 92 must be delineated in

    the report.

    85 JLL Material out file Yes

    Printed labels are must on the file cover

    page. It must not be clubbed with any

    other documents as visible.

    86 Millan Flower File Yes

    Printed labels are must on the file cover

    page. Details such as cash collected on

    monthly basis, POD, time must be filled

    up wherever missing.

  • 13

    87 Gate Pass ID file YesPrinted labels are must on the file cover

    page.

    88 Domestic Staff/ Vendor form file Yes

    Printed labels are must on the file cover

    page. Unfilled sheets are attached. They

    must be filled.

    89 Servant details file Yes

    Printed labels are must on the file cover

    page. Proper rows, columns, boundaries

    along with relevant titles in capital are

    must.

    90 Extra document file Yes

    Printed labels are must on the file cover

    page. Handwritten documents are

    maintained in shabbily manner. They

    must have a proper format.

    91 Gate Pass file Yes

    Printed labels are must on the file cover

    page. All the unfilled details in the form

    must be filled.

  • 14

    92 JLL Bills Yes

    Printed labels are must on the file cover

    page. Receiving date and signature are

    must on the documents.

    93 Found Report File Yes

    Printed labels are must on the file cover

    page. Details such as Action taken by

    Security staff, handed over to, address,

    phone number, date, sign of claiment

    and remarks must be mentioned.

    94 Lost log file Yes

    Printed labels are must on the file cover

    page. The file has shabbily presented

    data with no proper boundaries, rows,

    columns and titles.

    95 Diesel Checklist Yes

    Printed labels are must on the file cover

    page. Loose sheets must be filed in their

    respective files.

    96 Flat Report YesPrinted labels are must on the file cover

    page.

  • 15

    97 Residence Details Yes

    Printed labels are must on the file cover

    page. Signature, name and designation is

    must by the person who is filling up the

    details.

    98 Nameless File YesPrinted labels are must on the file cover

    page.

    99 Nameless File YesPrinted labels are must on the file cover

    page.

    100 M3M Outward File Yes

    Printed labels are must on the file cover

    page. Details such as checked by and

    other missing details must be filled up.

    The chalan is torn improperly due to

    which essential signature section at the

    bottom is missing.

    101 Contractor Outward file Yes

    Printed labels are must on the file cover

    page. Remarks and store keeper

    signature is missing.

  • 16

    102 M3M Inward Register Yes

    Printed labels are must on the file cover

    page. Details such as Rate, amount, total

    amount and grand total of work must be

    present.

    103 Contractor inward file YesPrinted labels are must on the file cover

    page.

    104 Card Update document File Yes

    Printed labels are must on the file cover

    page. Details such as mobile & phone

    numbers, address, finger prints, place,

    date, signature of the contractor must be

    there.

    105 Nameless file Yes

    Printed labels are must on the file cover

    page. Details such as Remarks, contractor

    purpose (Electrical, Plumbing, Flooring,

    Carpentary, etc.), number of ID cards to

    be issued must be there.

    106 Mail Card Format file Yes

    Printed labels are must on the file cover

    page. Remarks and ontractor signature is

    must on these files. Reference number

    must also be there.

  • 17

    107 Security SOPs file YesPrinted labels are must on the file cover

    page.

    108 Grooming File Yes

    Printed labels are must on the file cover

    page. Details such as Pocket query, pan,

    equipment if any, job cards, etc must be

    present in their designated sections. The

    breifing points must be presented in a

    proper organised manner.

    109 Domestic Maid T3 Yes

    Printed labels are must on the file cover

    page. Details such as mother's name,

    birth place details, emergency contact

    number, finger prints and address must

    be there.

    110 Maid/Driver Car Wash Form File Yes

    Printed labels are must on the file cover

    page. Printed details in the form is not

    visible.

    111 No file name Yes

    Printed labels are must on the file cover

    page. Loose sheets must be filed in their

    respective files.

  • 18

    112 No file name Yes

    Printed labels are must on the file cover

    page. Airline representative, flight

    attendant, and duty manager signature

    are missing along with remarks and

    special comments.

    113 Daily Flat Checklist YesPrinted labels are must on the file cover

    page. Remarks section must be filled up.

    114 Domestic maid T6 Yes

    Printed labels are must on the file cover

    page. Data such as Identification mark,

    driving licence number, data and place

    of issue, valid upto, police verification

    done at, station number, thumb

    impression of the worker details, name,

    address, and reference number, contact

    number, date, etc. must be present in

    the documents.

    115 All Tower key Details Yes

    Printed labels are must on the file cover

    page. Description section and remarks

    are missing.

    116Common Area FHC details-All Tower

    LobbiesYes

    Printed labels are must on the file cover

    page. Excel sheet is a much better way of

    presentation.

  • 19

    117Application Report-Maid/Driver/Car

    wash formYes

    Printed labels are must on the file cover

    page. Parameters are not visible as

    printed text has gradually disappeared.

    118 Labour register M3M Yes

    Titles must be in capital. Boundaries,

    row, columns and symmetry must be

    organised and perfect. We can see how

    the cover page label is deviating fromits

    mean position (Center) and tending

    towards the left. It is advised to be

    redone with transparent plastic cover for

    its long durability.

    119 Visitor Register Yes

    Printed labels are must on the file cover

    page. Data such as remarks, sign of

    SO/ASO, CSO are must on the logs.

    Transparent cover is also must on all the

    registers for longer durability.

    120 Nameless File Yes

    Printed labels are must on the file cover

    page. Proper rows, columns, boundaries

    along with relevant titles in capital are

    must. The data could be presented in a

    much better way with the help of excel.

    121 Nameless File Yes

    Printed labels are must on the file cover

    page. Signature must be done in their

    designagted areas. Details such as

    contact number of main contractor,

    number of labourers, etc. must be

    present on the datasheet.

  • 20

    122 Nameless Register Yes

    Brown cover with printed label missing.

    Page number, S.no., description,

    remarks and other essential parameters

    are missing. Shabbily presented data.

    Data not legible. Date is mandatory

    along with every record.

    123 Vehicle register-1 Yes

    Brown cover with printed label missing.

    Page number and remarks are missing.

    Shabbily presented data. Data

    presentation must be worked upon.

    Proper boundaries, rows and columns

    along with the signature section in the

    register is must.

    124 Nameless File Yes

    Printed labels are must on the file cover

    page. Page number, S.No., description,

    remarks and other essential parameters

    are missing. Shabbily presented data.

    Data not legible. Date is mandatory

    along with every record.

    125 Register without name Yes

    Brown cover along with printed labels

    are must on the register cover

    page.Transparent cover is also must on

    all the registers for longer durability.

    Torn and seperated pages with no

    legible data.Proper row, column, titles in

    capital must be in proper order.

    126 Vehicle register-2 Yes

    Brown cover along with printed labels

    are must on the register cover

    page.Transparent cover is also must on

    all the registers for longer durability.

    Proper row, column, titles in capital

    must be in proper order. Remarks

    section must be filled.

  • 21

    127 Labour register Yes

    Brown cover along with printed labels

    are must on the register cover

    page.Transparent cover is also must on

    all the registers for longer durability.

    Proper row, column, titles in capital

    must be in proper order. Remarks

    section must be filled.

    128 Labour card details Yes

    The titles must be in capital along with

    proper borders, row and columns. Page

    numbers must be included. Proper

    transparent cover along with the brown

    cover must be laid. The printed label is

    must. Titles along with their respective

    units must be mentioned. Signature

    section must be created. Boundaries

    must be differentiating one parameter

    with another.Signature is mandatory.

    Labour spelling error at the title page.

    Handwriting is not legible.

    Property Manager Signature: Talha Zamir Operation Manager Signature/SME: Sachin Bhatnager and Rahul Tyagi

    Name and Signature of the Auditor: Abhishek Khanna

  • COPYRIGHT © JONES LANG LASALLE 2014

    Thank you