optimized business processes in the age of cloud computing
TRANSCRIPT
1 Copyright © 2011, Oracle and/or its affiliates. All rights
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2 Copyright © 2011, Oracle and/or its affiliates. All rights
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Optimized Business Processes in the Age of Cloud
Computing
Speaker Name
Speaker Title
ORACLE
PRODUCT
LOGO
Month, Day, Year
Venue
City
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
©2011 Oracle Corporation Oracle Confidential 3
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Program Agenda
• Strategically Streamlining Process
• Process in the world of Fusion Applications
• Managing Processes, Anytime, Anywhere
• Final Thoughts
©2011 Oracle Corporation Oracle Confidential 4
Process Management and Technology Manual tasks transition to automated processes
• 1914 – Henry Ford, Model T
– Process: auto assembly
– Efficiency increase from 4.3 to 20
cars per worker for the year
– Inspirational Technology: meat
processing conveyor
• 1985 – Apple
– Process: printing and publishing
– Self publishing available for the first
time
– Inspirational Technology: personal
computer and MacPublisher
©2011 Oracle Corporation Oracle Confidential 5
Customer
Relationship
Management
Sales and
Marketing
Production
Planning
Manufacturing Inventory &
Logistics
HR
Organizational Units
Real-world business processes span organizations,
systems and applications.
Pro
cesses
Product Configuration
Order Management
Warranty & Returns Management
SFA Product LMS Inv
MGMT B2B
product SCM product DB HR CRM ERP MES
Enterprise Infrastructure Services
(Portal, SOA, IDRS, LDAP, EAI, E-mail, IT Operations)
Process Management Today: the BPMS Managing a complex web of enterprise information systems
©2011 Oracle Corporation Oracle Confidential 6
BPM drivers & benefits
Consistent and SLA
managed service levels
Structured hand-overs,
connecting IT systems
Standardized processes
Eliminating need for mails
IT Agility
ONE workflow approach
Visibility & Eff./Prod.
(Automation)
Board structure of advanced BPM organisations…
CEO
Chief Commercial
Officer
Chief Financial Officer
Chief Process Officer & HR
Chief Information
Officer
Global Service Centers
HR Cross
Functional BPO
Business Process
Management
Business Intelligence
Master Data
Business Rule Management
Process Excellence
Head of Network &
Product
Chief Operations
Officer
Corporate
Objective
Business
Objective – 1.1
Business
Objective – 1.2
Business
Objective – n.n
Business
Objective – 1.1.1
Business
Objective – 1.1.2
Business
Objective – 1.1.n
Business
Objective – n.1
Business
Objective – n.2
Business
Objective – 1.n
Business
Objective – n.2.1
Business
Objective – n.2.2
Business
Objective – n.2.n
Business
Process(b)
Business
Process(a)
Business
Function (a)
Business Unit
Objective - 1
Business Unit
Objective - 2
Business Unit
Objective - n
Decomposing corporate strategy
BPM drivers & benefits
Ease of business 1 click Shipping
Reliability 95% on Time
Best Environmental Performance
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Program Agenda
• Strategically Streamlining Process
• Process in the world of Fusion Applications
• Managing Processes, Anytime, Anywhere
• Final Thoughts
©2011 Oracle Corporation Oracle Confidential 11
Customer
Relationship
Management
Sales and
Marketing
Production
Planning
Manufacturing Inventory &
Logistics
HR
Organizational Units
Real-world business processes span organizations,
systems and applications.
Pro
cesses
SFA Product LMS Inv
MGMT B2B
product SCM product DB HR CRM ERP MES
Enterprise Infrastructure Services
(Portal, SOA, IDRS, LDAP, EAI, E-mail, IT Operations)
Process Management Today: the BPMS Process extension for applications
©2011 Oracle Corporation Oracle Confidential 12
On-b
oard
ing
Fair Labor Standards
Act Compliance
Oracle Fusion Middleware
User Engagement
Identity Management & Security
Business Process
Management
Content
Management
Business
Intelligence
Service Integration Data Integration
Development
Tools
Cloud Application
Foundation
Enterprise
Management
Web Social Mobile
• Complete
• Best-in-Class
• Integrated
• Open
The set of shared or sharable functions that support the lifecycle of a modern business application or service
Platform for Oracle Applications
Business Intelligence
SOA & Business Process Management
User Experience & Content Management
Security & Management
Grid Computing
Data Management
•Customizations
•Interfaces/
•Integrations
Fusion Apps Technology Improvements
•Integration
•“Platform”
•Extension
•“Platform”
Oracle’s Approach
Benefit of the Oracle Approach
•license $
•services $
•Upgrade 1 •Upgrade 2
•$5M
•$25
M
•$5M •$5M
•5 year total: $40M
•$1M
•$20
M
•$3.5M •$3.5M
•Upgrade 1 •Upgrade 2
•$5M
•5 year total: $33M
• Risks
• Customizations are “wildcards” for upgrades
• User Adoption
• How to include non-central “casual” users?
• How to improve “ease of use” if necessary?
• Time to Value
• 3x faster delivery time
• User Adoption
• LOB user ease of use
• Self-service monitoring and auditing
•Traditional Approach •Recommended Approach
ADF WebCenter
BPMN
BI Applications
ADF Mobile
Content
Mgmt.
BAM
EBS Adapter
Monitor Workflows inside
Application Oracle FMW
Integration and
Extension Platform
SOA
Use Case: Integration & Extension Platform for EBS Extending Workflow approval and mobile Interface
Demonstrated Value
“Oracle Business Process Management Suite has helped us establish an efficient communication platform and tightly integrate business processes, from procurement to human resources and manufacturing. We have cut costs, eased workloads, and improved efficiency.”
- Zhao Siyu, Business Analyst - United Automotive Electronic Systems Co., Ltd
“I would estimate that we have saved at least $5 million dollars in development costs over the last two years
- Norm Fjeldheim, Senior VP, CIO
- Qualcomm
©2011 Oracle Corporation Oracle Confidential 19
<Insert Picture Here>
Program Agenda
• Strategically Streamlining Process
• Process in the world of Fusion Applications
• Managing Processes, Anytime, Anywhere
• Final Thoughts
©2011 Oracle Corporation Oracle Confidential 20
Customer
Relationship
Management
Sales and
Marketing
Production
Planning
Manufacturing Inventory &
Logistics
HR
Organizational Units
Pro
cesses
SFA Product LMS Inv
MGMT B2B
product SCM product DB CRM ERP MES
Enterprise Infrastructure Services
(Portal, SOA, IDRS, LDAP, EAI, E-mail, IT Operations)
Process Management and the Cloud
©2011 Oracle Corporation Oracle Confidential 21
• Greater deployment flexibility, faster time to value
• Enables earlier adoption of process management
• New private, public, and hybrid cloud models provide flexibility
to better suit specific process requirements O
n-b
oard
ing
Fair Labor Standards
Act Compliance
Leveraging Elastic Cloud Infrastructure
Oracle
Enterprise
Manager
Grid
Control
Ops Center
Coherence
Oracle Linux or Solaris
Exalogic Elastic Cloud Software
JRockit and HotSpot
WebLogic Server
Exalogic Elastic Cloud Hardware
Oracle SOA Suite
Oracle BPM Suite
©2011 Oracle Corporation Oracle Confidential 22
Oracle
Applications
• Time & cost to integrate
• Avoid complex, brittle
integrations
• Leverage IT assets
IT Asset
Reuse
Business
Agility • Automate manual flows
• Improve process quality
• Exception handling
• Shortened project timelines
• Automating and optimizing
processes drive innovation
• Business agility
Revenue
↑ ($$$)
Ops Cost
↓ ($$)
IT Cost
↓ ($)
BPM Extends SOA Flexibility and Efficiency
BPM • Model & execute
Enterprise Business
Flows
• Complex Human
Workflows
SOA • Model & implement
Services Foundation
• Layered integration
architecture
Demonstration
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Program Agenda
• Strategically Streamlining Process
• Process in the world of Fusion Applications
• Managing Processes, Anytime, Anywhere
• Final Thoughts
©2011 Oracle Corporation Oracle Confidential 25
Summary
• BPM delivers high value to process efficiency,
visibility and automation in a strategic way today
• BPM is part of Oracle’s move to Fusion Apps and
delivers high value to your applications
• As technology evolves, the inherent flexibility of BPM
adapts to new requirements giving flexibility and scale
on the cloud.
• Oracle BPM Suite delivering value today, designed
and engineered for the future of BPM
©2011 Oracle Corporation Oracle Confidential 26
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Twitter http://bit.ly/oracleBPM_twitter
Facebook http://bit.ly/OracleBPM
Oracle BPM Suite blog http://blogs.oracle.com/bpm
Join the Community
Oracle.com/bpm
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reserved.
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Q&A
29 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Insert Information Protection Policy Classification from Slide 7