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TRANSCRIPT
OPTIMIZING THE PAYMENTS FUNNEL
May 2015
THE SECRET TO HIGHER CONVERSIONS
What is the forex broker conversion funnel?
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The series of steps that a
potential trader takes to
becoming a depositing trader.
The forex broker conversion funnel
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Marketing Campaign
Demo Account
Register
Deposit
The critical DEPOSIT step
4
Deposit funnel conversion is
comprised of:
Cashier, Risk and Bank approval
What is the general percentage of abandonment?
5
eCommerce
65%
Forex
35%
Lowering abandonment through an optimized forex payment solution
6
Forex
35%
Forex
7%Increase your approval ratio by up to
28%Approval ratio
enhanced by
optimization
93%
The challenge?
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Not to lose your traders at
that critical point of deposit.
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Reasons for abandonment?
Lack of relevant payment options and currency.Payment page not in language of end user.
Deposit
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Reasons for abandonment?
Confusing payment page or page not designed for traders platform.
Deposit
10
Reasons for abandonment?
Waiting for 3D secure…
Deposit
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Factors that lower approval ratio?
Bank decline (various) & false positive risk filters.
Deposit
The Solution?
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Offer end-to-end payment
solution specifically designed
to optimize conversions for
Forex merchants.
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Abandonment Prevention
Localization: provide relevant payment options that supports traders language, currency and local payment methods.
Deposit
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Abandonment Prevention
Enable quick and easy redeposits.
Deposit
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Abandonment Prevention
Create a conversion recovery mechanism for declined transactions.
Deposit
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Payment Management
Optimize transaction routing to acquirers based on specific transaction parameters.
Deposit
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Enhanced 3D
Prevent abandonment with Sleek 3D deposit process.
Deposit
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3D Managed
Control the routing – offering straight through verification.
Deposit
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A/B Testing
Optimize approval ratio by conducting A/B testing on payment pages.
Deposit
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Withdrawal optimization
Enable, optimize and automate the withdrawal process.
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Withdrawal optimization
Withdrawal Request - Flow
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Withdrawal optimization
Back office
Deposit
VIA API – Merchants Back Office VIA SafeCharge Back Office
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Cross-Platform
Enable compatability across all platforms and OS.
Deposit
The right payment partner = Higher conversions
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Personalized
Cashier
Traffic
Management
Fraud
Prevention
Local
Payment
Methods
Smart
Settlement
Relations
With Multiple
Acquiring
Banks
Conversion
Increasing
Tools
24/7
Customer
Care
QUESTIONS?
THANK YOU