optimizing transit: putting your asset management …€¦ · accenture optimizing transit: putting...

Accenture Optimizing Transit:

Putting Your Asset

Management System

to Work for You

Copyright © 2013 Accenture All rights reserved. 2

• Limited funding

• Increasing costs

• Limited asset visibility

• No single asset philosophy across the agency

• Knowledge drain

• State of Good Repair (SGR) requirements

• Regulatory compliance

• Asset condition degrading service

(Quality, Reliability, Availability, Safety)

The challenges impacting local agencies today are numerous

Transit Asset Management (TAM) Challenges


Goals of Enterprise Asset Management

Maximizing

Return on

Assets

Business Alignment

Highest

Reliability Lowest Cost

Maximize

Output

Improve

Planning and

Scheduling

Retain

Knowledge

Reduce

Labor

Costs

Reduce

Inventory

Regulatory Compliance Visibility Manage Risk Reduce Downtime


Strategic

Value

Asset Tagging &

Data Cleanup

Track &

Monitor Assets

Short &

Long Term

Asset

Planning

Asset

Financial

Forecasting

Common Asset

Mgmt Processes

and Controls

Asset

Utilization

System & Solution

Baseline

Asset

Accountability

Asset Financial

Reconciliation

Fixed

Assets as a

Strategy

Foundation

Utilization

Planning

Differentiation

Fixed Asset Management Maturity Model

Tactical

Value

Leverage

Assets

Manage &

Control Assets


Asset Maintenance Strategies

The processes and technology that track an organization's asset-related data with

the goal of optimizing the value of assets throughout their lifecycle

Reactive Typified by:

• Lack of planning

• Response to

equipment

failure

Preventative/

Compliance Driven by

• Engineering

practice

• Regulatory

requirements

Sometimes

unnecessary or can

be detrimental

Predictive Condition based

Maintenance

• Leading indicators

or failure modes

are identified and

monitored in order

to intercede

• Plan corrective

maintenance prior

to failure

RBM Risk based maintenance

and risk based inspection

(RBM)

• Prioritize maintenance

based on risk

(probability) of a failure

and the consequences

of that failure

Failures with highest

impact and frequency are

addressed first

TPM Total productive

maintenance

• Integrates

maintenance,

operations and

engineering

Cross-functional

teams focus on

OEE (Overall

Equipment

Effectiveness) of

the system

RCM

Reliability Centered Maintenance • Optimizing the mix of reactive, preventative and predictive maintenance • Focuses on system functionality instead of individual assets • Failure modes and their impact drive asset maintenance strategy

Fix safety

critical

systems

only

Fix it when it

breaks • Rapid response

to breakdowns

• Expert Repairs

Fix it before

it breaks • Minimize unscheduled

maintenance

downtime

Comprehensive

Asset strategies • Optimize cost/benefit trade-off

of preventative-predictive

maintenance

Elimination of

Source Defects • Pre-empt failures by removing

root causes/defects in a cost-

effective manner


Building a robust maintenance program requires data collection,

data analytics and development of predictive models

Data Collection

Rail Car Type

Load Weight

Train Route

Wheel Turns

Data Analytics

Forecast Life

Fleet Averages

Environment

Wheel Conditions

Execute Maintenance

Component Replacement

Condition of Component

Rebuild/Repair/Dispose

Predictive Models

Forecast Utilization

Environment Load

Algorithmic Maintenance

Predictive Models


Where are we? Where are we going? • Assess existing EAM tools and capabilities

• Define TAM vision and roadmap

We’re on the way… But are we there yet? • Build core EAM solution

• Develop TAM plan

Optimize

We made it! Now what? • Optimize EAM solution

• Systematically update TAM plan and program

Build

Strategize

Key Stages of the Journey


The TAM Journey to Optimization

A three-phase progression toward increasing the agency’s EAM maturity in order to improve

quality of service, operate with efficiency and visibility, and meet FTA requirements.

18-24 Months Years 3-4

Validate business case before

proceeding to TAM Optimization

Reporting and

Basic Analytics

Electronic

Forms for Data

Capture

Asset History

& Configuration

Management

Integration to

Materials Mgmt

& Procurement

EAM System of

Record / Data

Historian

Automated

Work Order

Management

Complete

Asset Registry

Maintenance

Planning &

Scheduling

TAM Core Solution

Components

Condition-

Based

Maintenance

Geo-Spatial

Integration

Advanced

Work

Management

Standardized

Job Data and

Work Packages

Differentiated

Maintenance

Programs

Reliability

Analytics and

Optimization

Advanced

Planning and

Forecasting

Mobility

TAM Optimized Solution

Components

Inc

rea

sin

g E

AM

Ma

turi

ty

Data Collection

& Interviews

Gap Analysis

TAM Vision &

Roadmap

Existing

Capabilities

Assessment

EAM Tools &

Systems

Evaluations

Business Case

Development

TAM Assessment

Components

2-3 Months

Establish business case before

proceeding to TAM Core

Strategize

Build

Optimize


Strategize: The TAM Assessment

The TAM Assessment is designed to assess existing EAM tools and capabilities and

develop agency-wide vision and business case for the future TAM program.

Inc

rea

sin

g E

AM

Ma

turi

ty

Data Collection

& Interviews

Gap Analysis

TAM Vision &

Roadmap

Existing

Capabilities

Assessment

EAM Tools &

Systems

Evaluations

Business Case

Development

TAM Assessment

Components

2-3 Months

Key Outcomes

TAM Vision and Business Case

• Educate organization to TAM

relevance and goals

• Assemble cross-functional teams

and identify key roles

• Identify asset categories and data

repositories

• Assess state of EAM software /

tools / processes

• Establish EAM guiding framework

• Determine cost / benefit of TAM

• Establish vision and roadmap for

a high performance TAM program

Time

Do

lla

rs

SGR BACKLOG

Time

Co

nd

itio

n R

ati

ng

ASSET CONDITION

?

?


Build: The TAM Core Solution

The TAM Core Solution will deliver fundamental capabilities and benefits from an integrated

EAM system to meet the agency’s basic needs and FTA requirements.

18-24 Months

Reporting and

Basic Analytics

Electronic

Forms for Data

Capture

Asset History

& Configuration

Management

Integration to

Materials Mgmt

& Procurement

EAM System of

Record / Data

Historian

Automated

Work Order

Management

Complete

Asset Registry

Maintenance

Planning &

Scheduling

TAM Core Solution

Components

Inc

rea

sin

g E

AM

Ma

turi

ty

Establish business case before

proceeding to TAM Core

Key Outcomes

Meet FTA Requirements and

Identify SGR Backlog

• Complete Asset Registry and

Condition Assessment

• Install / upgrade integrated EAM

software

• Incorporate basic EAM

functionality (work management,

reporting tools, etc)

• Develop TAM Plan

• Assess SGR backlog and

prioritize future investments

• Integrate with FTA (TERM Lite

and NTD)

• Generate ROI on EAM system

Time

Do

llars

SGR BACKLOG

Time

Co

nd

itio

n R

ati

ng

ASSET CONDITION


Optimize: The TAM Optimized Solution

The TAM Optimized Solution is a set of investments to pursue after TAM Core has stabilized

to improve the business and reduce SGR backlog.

Years 3-4

Validate business case before

proceeding to TAM Optimization

Condition-

Based

Maintenance

Geo-Spatial

Integration

Advanced

Work

Management

Standardized

Job Data and

Work Packages

Differentiated

Maintenance

Programs

Reliability

Analytics and

Optimization

Advanced

Planning and

Forecasting

Mobility

TAM Optimized Solution

Components

Inc

rea

sin

g E

AM

Ma

turi

ty

Key Outcomes

Improve Business and Reduce

SGR Backlog

• Install advanced maintenance

programs (conditional, predictive,

etc)

• Incorporate end-to-end lifecycle

management processes

• Develop Operations

Transparency framework

• Build analytics and performance

management capabilities

• Integrate Mobility and Spatial

capabilities

• Instill TAM planning and updating

as part of the agency’s regular

operation

• Maximize ROI on EAM system

Time

Do

llars

SGR BACKLOG

Time

Co

nd

itio

n R

ati

ng

ASSET CONDITION


Transit Asset Management is a journey for the entire agency

Executive

Planning and Cap Projects

Procurement Operations & Maintenance

IT Finance

• Establish vision, business objectives, and key performance indicators

• Initiate change management to embed TAM philosophy and processes across all departments

• Develop and

maintain asset

financial data

• Determine near-

term financial

capacity for capital

projects

• Forecast future

funding scenarios

and available cash

flow for TAM

• Coordinate TAM

plan

• Prioritize capital

projects and

programs

• Forecast future

asset needs based

on new projects

and projected

demand

• Calculate SGR

backlog and report

to FTA

• Procure for

integrated

replacement cycles

• Materials

management

• OEM warranty

management

• Specify asset data

requirements for

new purchases

• Develop and

maintain most

asset registries

• Monitor and report

on asset condition

• Operate assets

safely and

efficiently

• Execute and

improve

maintenance

programs and work

management

• System

implementation of

EAM software

• Integrate EAM with

other systems

(ERP, GIS, CPM,

etc)

• Develop Analytics

and BI capabilities

Cross-agency teams to collaborate on strategy, methods, tools, and data

ILLUSTRATIVE


Operations Transparency (OT): A new kind of visibility for better decisions

OT gives full real-time, contextual visibility across Service Execution Management, Asset Management and Resource Management systems integrated to extended capabilities.


The Vision: How Will We Operate In the Future?

ILLUSTRATIVE

EAM Dashboard

• Asset Registry

• GIS / Geo-Spatial System

Enterprise Asset

Management (EAM)

Maintenance

Shop

Receive Alert

Perform Service

Capture Data and

Update Records

! Field and Depot Crews

• 20 Year Forecast

• 5 Year Operating Budget

• Annual SGR backlog

EAM Dashboard

• Transit Asset Management Plan

• Asset scorecard and KPIs

• Condition Asset Inventory

• Capital Planning Status Report

Headquarters

EAM Dashboard

Engine Terminal

Facility 1

Facility 2

EAM Dashboard

Capital

Construction

EAM Dashboard

Procurement, Logistics

and Materials

Management

Rail Control

Center

EAM Dashboard


• Document the vision, socialize the journey

• RE-Define business architecture (Framework, Tools, Methods, Roles)

• Change management and executive leadership

• Build data models and asset registry thoughtfully

• Integrate your technology

• Pilot foundational capabilities – score quick wins

• Extend value-based capabilities over time (Mobile / GIS / Analytics / Predictive Monitoring)

Key Success Factors for the Journey


• Don’t sweat FTA requirements… and don’t wait for FTA timelines

• Do sweat your deferred maintenance and SGR backlog… quality of

service and bottom line suffer when you don’t

• Optimize your TAM now because it helps your business

Improve performance: Quality, Reliability, Availability, Safety

Reduce costs and risks – you can’t buy your way into SGR

Extend the useful life of your assets

Meet (and exceed) FTA requirements

Final Thoughts

optimizing transit: putting your asset management …€¦ · accenture optimizing transit: putting...

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