oracle commerce on aws
TRANSCRIPT
CASE STUDY Oracle Commerce on AWS
Key Challenges First of its kind launch of Oracle
Commerce on public cloud
Solution+ Development from Thinkwrap+ Managed services from Tenzing+ Oracle Commerce Platform + AWS Infrastructure
Business Benefits + Record traffic and Revenue + Major Flash Sale without service interruption+ Cost Effective Scalability with Flexible Infrastructure
www.tenzing.com [email protected]
The Client
LOREX, a FLIR company, is a global leader in selling superior security cameras and security camera systems with exceptional performance for home and
business. Founded in 1978, with annual revenues over $1 Billion, Flir Systems specializes in the design and production of thermal imaging cameras,
components, and imaging sensors.
The Story So FarBack in 2012, Lorex launched an ecommerce store built on the Oracle Commerce
platform. As a results oriented firm they chose Oracle Commerce because of the foundation it provided for rapid, scalable, long-term business growth. Lorex
worked with leading Oracle Commerce system integration partner Thinkwrap to architect, develop, deploy and support the new store application and chose
Tenzing to manage and support their IT infrastructure. Thanks to the dedication and expertise of all parties, the project was completed and launched in under seven
months.
Moving to the CloudBy choosing the Oracle Commerce platform in 2011, Lorex demonstrated foresight and vision. Years later those same traits led them to explore innovative infrastructure solutions, eventually deciding to move their Oracle Commerce
environment from dedicated infrastructure to the cloud.
“We need to make sure we are prepared for growth,” said Sufi Khan Sulaiman, Director, E-Commerce and Digital at LOREX. “Amazon Web Services provides us with the scalability and reliability to achieve aggressive growth, without damaging our customer experience.”
To support the migration, Lorex turned to its trusted partners for support. Working
closely with Thinkwrap, Lorex built an ambitious timeline for the migration, committing to completing the project before the cyber holiday shopping season.
As an Amazon partner, with experience deploying multiple ecommerce merchants on
AWS, Tenzing was brought in to the Lorex environment once the migration was completed to help with its monitoring, support and managed services.
“Tenzing’s service and support is exceptional’ said Sufi Khan Sulaiman. “Their in-house Oracle expertise has served us well over the years and their AWS knowledge was invaluable during this project.”
CASE STUDY Oracle Commerce on AWS
ResultsThanks to a group of dedicated partners, the site transition was completed with only a few days to spare. There wasn’t much time before the new infrastructure was put to the test as Lorex had scheduled a ‘crash the site’ sale for Black Friday and Cyber Monday. They radically discounted a number of products to drive traffic to the site, pre-warning customers that the sales could bring down the site. Thanks to Tenzing’s Holiday Preparation program, Tenzing’s Technical Account Manager was able to work with Lorex and Thinkwrap to plan for the sale and share best practices for deploying the campaign.
Even with record traffic and discounts of over 90% the site stayed live with consistent performance. Their new infrastructure was validated, as were their partnerships. Tenzing’s campaign best practices, including staggered email drops, limited order options, and registration sequencing helped Lorex structure the campaign so that it drove results, without sacrificing performance.
Next StepsWith their environment performing well on the new infrastructure, and a successful holiday season behind them Lorex is poised for further success. Its strong partnerships mean they are well prepared for that growth.
“Tenzing is a complete solution house,” said Sulaiman, “Their industry experience makes them an exceptional managed service provider for ecommerce. They are a great partner, they have amazing people, and it’s been a wonderful journey with them. I have no doubt they will continue to provide exceptional value as we grow”.
About Tenzing
By combining deep technical expertise with exceptional service
delivery and support, Tenzing helps clients alleviate risk and maximize revenue from their digital
investments. Tenzing deploys, manages, and optimizes software and
infrastructure for leading commerce platforms like Oracle Commerce. With
offices and customers in the Americas, EMEA, and APAC, Tenzing is regularly recognized as a high-growth company
and industry leader. Tenzing is SSAE16 Type II, ISO 27001, PCI-DSS and VISA
PCI Certified. Tenzing also partners with Amazon for the global delivery of
managed commerce services on AWS.
Contact [email protected]
1-877-767-5577
About ThinkwrapWell-known retail brands turn to Thinkwrap Commerce as their trusted eCommerce
system integration partner when they want to grow revenue, increase online and in-store
traffic, improve customer experience, grow a loyal customer base, achieve operational
efficiencies and higher profits. From long-term strategic planning and well-architected design through robust development and
ongoing optimization, we use the best available technologies to ensure our customers’ online
success.
Contact [email protected]
1-613-751-44441
“The support and partnership of Tenzing and Thinkwrap were critical to the success of the project,” said Sufi Khan Sulaiman. “We rely on our partners to be realistic and flexible, the rapport and relationships between all parties was paramount in this project.”