oracle sales cloud how to tailor a simple and efficient mobile user experience
DESCRIPTION
Oracle Sales Cloud How to Tailor a Simple and Efficient Mobile User Experience. Jeremy Ashley, Vice President Oracle Applications User Experience Killian Evers, Senior Director Sales Cloud User Experience October 2014. Agenda. Oracle Applications Cloud: User Experience Design Strategy - PowerPoint PPT PresentationTRANSCRIPT
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Oracle Sales CloudHow to Tailor a Simple and EfficientMobile User Experience
Jeremy Ashley, Vice PresidentOracle Applications User Experience
Killian Evers, Senior DirectorSales Cloud User Experience
October 2014
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Safe Harbor StatementThe following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Agenda
1
2
3
4
Oracle Applications Cloud: User Experience Design Strategy
Oracle Applications User Experience Methods
Driving the User Experience Forward
Demos: User Experience Highlights Across Releases
4
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
User Experience Design Strategy and Methodology
5
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
SimplicityEasily access essential information and actions to support your work.
MobilityTake advantage of UIs that are optimized for wherever and however you work.
ExtensibilityCustomize and extend the user experience to best map to your company’s identity and fit your business processes.
Oracle User Experience Strategy
6
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
User InterfaceThe look and feel of an application, including the layout and interaction model.
User Interface vs. User Experience
User ExperienceThe complete experience for a user around accomplishing a task, including across traditional applications boundaries.
7
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Building the Oracle Applications User Experience
USERS BUSINESSPROCESSES
TECHNOLOGY
Observe & Understand
VISUALIZE PROTOTYPE CODE
Design
OBSERVE USERS UNDERSTAND
Measure
8
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
What you do
1 Define your intent
Create library of UX design patterns, or developer buildings blocks, and similar page templates
2
CREATE
VIEW
Extending and Customizing User Experience
What we doIdentify tasks, templates, and best practices
1
Make easy additions to customize or extend
3Choose your workflow and browse available UX design patterns and page templates
2
3ATTACH
EDIT
SEARCHProvide tools and templates for you to easily extend the Oracle user experience
9
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Driving the Oracle User Experience Forward
10
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Industry Innovators Media
Inspiration for Innovation in the Oracle UX
11
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Today's Innovation TrendsConnected Devices Interactions
• Multiple form factors• Convenient• Consumer acceptance• Generational change in device usage
• Ubiquitous computing• Any device, any location• Intelligent context
• What matters most• Small, quick, casual interactions• Multimodal input
12
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Mobility: How We Go Through Our Day 1 32 4 5 6TRAVELING WALKING AT WORK TRAVELING END OF THE DAYBEFORE WORK
13
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
The Cloud as a Platform
14
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Infolet Flow Omnibox Capture
Consistency: Beyond the Visual
15
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Elements of Context in Your Data
WHERE HOW
YOU
16
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Looking Forward Across the Cloud as a Platform
17
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Virtualization: Applications in Layers
18
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Dongle
Extended Screen: Looking Forward Across Devices
19
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Design Philosophy Guides Oracle User Experience
Glance Scan Commit
20
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
User Experience Highlights Across Releases
21
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Oracle’s Modern Sales User Experience …
• Increases user adoption• Provides solutions to support mobile lifestyles• Introduces smarter analytics
Enables you to easily do your job – when you need to, wherever you are.
22
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Increasing user adoption
23
through the simplicity of design
DEMO
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
What Did You Just See?
• Sales reps do not want to waste time laboriously entering data.
• It is frustrating to enter data only to find that it already exists in the system.
• If your users can’t easily enter data, they won’t.
Increase user adoption
Oracle Sales Cloud has simplified data entry while mitigating duplicate data. So you can increase user adoption through the simplicity of design.
24
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Providing solutions to support mobile lifestyles
25
because this is how you work
DEMO
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
What Did You Just See?
• Sales professionals live life on the go.• You do not want to waste time or stop your day to update
information.• You need software that understands your busy life.• You need a mobile experience that can keep up with you.
Oracle Sales Cloud has introduced mobile cloud applications that keep your business moving forward because they keep up with your daily life.
Providing solutions to support mobile lifestyles
26
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Introducing smarter analytics
27
to enable quick but thorough decision-making
DEMOLOOKING FORWARD
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
• Data lists are cumbersome and take time to analyze. • You need to determine the next step quickly, but make sure you
understand all of the details.• Analytic data, when done well, is easy to interpret.
Oracle Sales Cloud blends the power of smart analytics with robust data, driving the user to the next appropriate action and enabling quick but thorough decision-making.
What Did You Just See?Introducing smarter analytics
28
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Questions?
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Oracle Applications Cloud User Experiences: Trends, Tailoring, and Strategy
– Jeremy Ashley, Jatin Thaker, Anthony Lai Session ID: CON7198 2:45 - 3:30 p.m. 9/29/2014
Learn How to Create Your Own Java and Internet of Things Workshop
– Anthony Lai Session ID: CON7056 4 - 5 p.m. 9/29/2014
Oracle HCM Cloud User Experiences: Trends, Tailoring, and Strategy
– Jeremy Ashley, Aylin Uysal Session ID: CON8156 12 - 12:45 p.m. 9/30/2014
Oracle Sales Cloud: How to Tailor a Simple and Efficient Mobile User Experience
– Jeremy Ashley, Killian Evers Session ID: CON7172 4:30 - 5:15 p.m. 10/1/2014
Oracle Applications Cloud: First-Time User Experience
– Laurie Pattison, Juliette Fleming Session ID: CON7972 12 - 12:45 p.m. 10/2/2014
Using Apple iBeacons to Deliver Context-Aware Social Data
– Anthony Lai Session ID: CON8918 3:15 - 4 p.m. 10/2/2014
Monday, Sept. 29 − Thursday, Oct. 2, 2014 User Experience Sessions at Oracle OpenWorld 2014
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
• See firsthand how Oracle tests application designs using various tools and innovative technology.• Open to OpenWorld 2014 attendees; more than 150 visitors last year.
• Details: – Where: Oracle Headquarters
Building 200, Redwood City, CA– Round-trip transportation SF-HQ-SF – Advance sign-up is required for this
event.
• To sign up, contact [email protected].
Exclusive Usability Lab Tours at Oracle HQThursday, Oct. 2, and Friday, Oct. 3, 2014
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
• Oracle.com/UsableApps • Blogs.Oracle.com/VoX • Blogs.Oracle.com/UsableApps
• YouTube: oracleusableapps • UsableApps on Facebook • Twitter: @UsableApps • Usable Apps on LinkedIn
Learn More Online
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
appsconnect.oracle.comEvents: Attend exclusive events and access replays
1
2
3
4
1
2
3
4
Idea Lab: Share ideas and learn about ideas from other members
Recent Posts: Post comments and read posts from your colleagues
Invite Co-workers: Invite coworkers to join the community
Oracle Applications Customer Connect
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Oracle Applications Customer ConnectThis community is open to Oracle Applications Customers. If you are not a member yet, contact us at [email protected] to find out how to join.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.