oracle ux revolution - niels mansveld
TRANSCRIPT
Mental Model
• People come with mental models.
• Mental models do not always match reality.
• Mental models set expectations wich drive and shape behavior.
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Mental Model
• The user’s mental model guides all of their behavior.
• The user’s metal model drive requests for functionality.
• About 80% of usability derives from matching the conceptual model.
• Usability engineers must diagnose and document the user’s conceptual
model.
Extensibility
Tweak what you have
out-of-the-box using
composers
Build a custom app, a custom
integration using UX design
patterns
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