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    Oral Presentation SkillsOral Presentation SkillsManagement 3200

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    Learning ObjectivesLearning ObjectivesAt the conclusion of this lecture, you

    should:

    Know how to plan and prepare aneffective oral presentation utilizing theOABC principle.

    Feel confident in your ability to deliver a

    good oral presentation verbally and non-verbally.

    Be able to create and use visual aids toenhance verbal message.

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    Learning ObjectivesLearning ObjectivesAt the conclusion of this lecture, you

    should:

    Understand how to set-up a room tofacilitate the desired learningenvironment.

    Feel comfortable facilitating a question

    and answer session.Know how to make a group presentation

    more effective.

    Be able to evaluate your presentation.

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    Oral Presentation AgendaOral Presentation Agenda Preparation

    Planning

    OABC

    PresentationVoice

    Non-verbal communicationVisual aids

    Room layout

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    Oral Presentation Agenda (contd)Oral Presentation Agenda (contd) Presentation

    Time

    Question & answer session Presentation tips

    General

    Group

    Post-evaluation Q & A

    Conclusion

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    Preparation: PlanningPreparation: Planning Create an objective to achieve purpose

    Analyze audience

    Plan timing

    Consider delivery methods

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    Delivery MethodsDelivery MethodsMemorized

    Manuscript/Reading

    Extemporaneous/Speaking from notes

    Impromptu

    Preparation: Planning

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    Preparation: OpeningPreparation: Opening Must be creative/catch attention

    Question (rhetorical or other)

    Appropriate humor Visual

    Interesting story

    Good/bad example

    Quote

    Hypothetical question

    Startling fact

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    Preparation: OpeningPreparation: Opening BLUF bottom-line up-front

    Dont apologize or make excuses

    Write it last

    Consider memorizing it

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    Preparation: AgendaPreparation: Agenda

    Outline major content

    area Group major points

    into seven items

    Consider having visiblethroughout

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    Preparation: BodyPreparation: Body Develop each major area from agenda

    Provide support

    Statistics, examples, testimonials, stories,analogies, explanations

    Something that will be remembered

    Choose logical sequence

    Build-in internal summaries/transitions

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    QuestioningQuestioningWhy Ask?

    Closed vs. Open-ended

    Overhead vs. Direct

    Relay vs. Reverse

    Preparation: Body

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    QuestioningQuestioning Getting Responses

    Ice-breaker

    Ten-Second Rule

    Listening skills

    Movement

    Preparation: Body

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    Preparation: ConclusionPreparation: Conclusion Strong and clear

    Ensure purpose/objective is achieved

    Repeat major points/summarize

    Give conclusions and recommendations

    Give a challenge/action steps

    Conduct Q & A

    Plan a solid ending after Q & A

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    Oral Presentation AgendaOral Presentation Agenda Preparation

    Presentation Voice

    Non-verbal communication

    Visual aids

    Room layout Time

    Question & answer session

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    Presentation: VoicePresentation: Voice Pitch - high or low frequency

    Rate - speed at which you speak

    Volume - how loud you speak

    Tone - cumulative effect of voice

    Fillers

    Silence

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    Presentation: NonPresentation: Non--verbalverbal Two main sources: face and upper

    limbs

    Eye Contact/Facial Expression

    Three-second conversations with audiencemembers

    Upper limbsUse to supplement your spoken message

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    Presentation: NonPresentation: Non--verbalverbal Appearance/Posture

    Not noticed

    Well groomedSlightly more formal than audience

    Movement

    Use floor space effectively

    Move toward audience naturally

    Dont pace or wander

    Place weight evenly on both feet

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    Presentation: Visual AidsPresentation: Visual Aids DoDo NOTNOT Use Visual Aids to:Use Visual Aids to:

    impress your audience with overly

    detailed tables

    avoid interaction with your audience

    make more than one main point

    present simple ideas that are easily statedverbally

    present irrelevant data

    Visuals that DISTRACT

    from the Presentation

    should not be used!

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    Presentation: Visual AidsPresentation: Visual AidsMost common visual aids:

    Computer projected images

    Overhead projectorPosters and flip charts

    Audiovisual

    Handouts

    Photographic slides

    Artifacts

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    Proper Use of Visual AidsProper Use of Visual Aids

    FLIP CHARTS

    AUDIO-VISUAL

    OVERHEAD/

    SLIDES

    Presentation: Visual Aids

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    General Issues to ConsiderG

    eneral Issues to Consider Visibility

    Professional

    image Availability

    Reliability

    Intrusiveness

    Portability

    Cost

    Ease ofcreationand updating

    Ease of use

    Presentation: Visual Aids

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    Presentation: Room LayoutPresentation: Room Layout Eliminate distractions

    Windows, wall hangings, colors

    Carpeted with sound-absorbing wallsand ceiling to ensure quiet

    Lighting considerations

    Square shaped

    Temperature controls

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    Presentation: Room LayoutPresentation: Room Layout Ensure there are enough seats for everyone.

    Make sure the area is clean.

    Set up your materials and visuals.

    Have extra supplies on hand.

    Set-up the room prior to training (if possible).

    Tables (moveable) and chairs (comfortable).

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    SemiSemi--Circle/U ArrangementCircle/U Arrangement

    Presentation: Room Layout

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    Center Table ArrangementCenter Table Arrangement

    Presentation: Room Layout

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    RoundRound--Table ArrangementTable Arrangement

    Presentation: Room Layout

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    Classroom ArrangementClassroom Arrangement

    Presentation: Room Layout

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    Chevron ArrangementChevron Arrangement

    Presentation: Room Layout

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    Half Ro

    und Arrangement

    Half Ro

    und Arrangement

    Presentation: Room Layout

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    W

    ithout Tables Arrangement

    W

    ithout Tables Arrangement

    Presentation: Room Layout

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    W

    ithout Tables Arrangement

    W

    ithout Tables Arrangement

    Presentation: Room Layout

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    Presentation: TimePresentation: Time Stay within allotted time

    Practice and time

    Time each section

    Build in cushion time for any audienceinvolved activities

    Discussion Questions

    Hands on activity

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    Presentation:Q

    & APresentation:Q

    & AWhen to take?

    During

    After

    Prepare

    Planning anticipated questions

    Practicing answers

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    AnsweringQu

    estionsAnsweringQu

    estions Listen carefully

    Answer accurately, concisely, clearly and

    admit when you dont know the answer Tough questions:

    remain calm

    take time to think

    answer honestly ask the audience for assistance

    dont ramble

    Presentation: Q & A

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    Oral Presentation AgendaOral Presentation Agenda Preparation

    Presentation

    Presentation tips

    General

    Group

    Post-evaluation

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    Presentation TipsPresentation Tips Practice Techniques

    Speak conversationally

    Rehearse out loud on your feetMemorize key parts

    Practice with visuals

    Critique practice session

    Simulate actual situation

    Time yourself

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    Six MisconceptionsSix Misconceptions You have to have a God-given talent to

    be a good speaker.

    It was a lot easier for them.

    Good speakers dont have to work at it.

    The experienced people dont get

    nervous.

    I could never be a good speaker.

    Ive tried all that and it didnt work.

    Presentation Tips

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    Overcoming ApprehensionOvercoming Apprehension Start small

    Add on progressively

    Start with a message of importance to you

    Know your material and PREPAREPREPAREwell

    Speak often, as much as you can, in all

    forms Practice and test

    Presentation Tips

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    Overcoming Apprehension (contd)Overcoming Apprehension (contd)

    Know the territory

    Visualize and assume success

    Talk one-to-one with friendly faces Focus on the message, not what the audience

    might be thinking of you

    Perform activities that reduce inhibitions

    about speaking Give yourself many reasons to feel good about

    yourself

    Presentation Tips

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    Let the Presentation BeginLet the Presentation Begin

    Start with a bang

    Stand straight and tall but relaxed

    Move around the room

    Dont speak until you have eye contactwith the audience

    Show enthusiasm - Be conscious of yourvoice tone and rate of speech

    Presentation Tips

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    Let the Presentation BeginLet the Presentation Begin

    Think: What do you want youraudience to see?

    Confidence

    Preparation

    Flow

    Make it look effortless

    Presentation Tips

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    PostPost--EvaluationEvaluation

    Make mental notes throughout presentationof things to improve:

    Questions you couldnt answerHard selling points

    Areas of difficulty for audience

    Nervous behaviors

    At a break or at the conclusion, indicatechanges needed on notes

    Ask audience (when appropriate) for feedback

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    Question andQuestion and

    Answer SessionAnswer Session

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    ConclusionConclusion

    You can be a good presenter;presentation skills can be learned.

    Careful preparation and practice cannotbe faked.

    Know your purpose and plan to achieveit.

    Visual aids should enhance not distractfrom you.