order complexity made simple

AmdocsOrder Delivery Orchestrator"

Enterprise Services Delivery Challenges


Numerous systems, complex projects, 100s of sites = slow order to cash $ $

$

$

Up to 120 days to fulfil a complex enterprise order

Highly customized solutions to meet specific requirements for specific customers


Lack of tracking and visibility leads to missed SLAs and poor customer experience

Business customers #1 complaint is missed SLAs at onboarding


The Solution – Amdocs Order Delivery Orchestrator

Dynamically orchestrates and

monitors end-to-end delivery of complex

enterprise orders


$ $

$

$

$

Streamlines the E2E delivery process of the complex enterprise order


E2E Order Visibility and SLA Tracking

Project & Task Management

Cross Fulfillment Orchestration

Site N

Site Network Rollout

Service Order Fulfilment

Update Complete

Order Details

Service Activation &

Turn-up Provisioning

Tracking Service Design/

Assign CPE

Installation

Sales Negotiation

Solution Design & Tech Capture

Site Build & fulfillment

Turn-up & Completion

Service Decomp.

Design/Assign

Activate

Activate

Service Decomp. Service Order Fulfilment

Order & Ship CPE

Solution Design

Full visibility of the end-to-end process"

Service Order Level Processes"


The Benefits – Amdocs Order Delivery Orchestrator

Reduce order to cash cycle time by 70%


Reduce missed delivery SLAs for complex enterprise orders to less than 5%


Reduce time to market for new services, leveraging existing systems


Streamline processes through a 40% increase in sales order automation


Amdocs Order Delivery

Orchestrator complex orders

made simple


Visit: www.nfvreadyoss.com

order complexity made simple

Technology