ORGANIZATION CHART

FOR: LUDY JOHANNA MARTINEZ JIMENEZ

ENGLISH SECOND LEVEL

GENERAL MANAGER

ADMINISTRATIVE DEPARTMENT

HEAD OF HUMAN RESOURCES

ADMINISTRATIVE ASSISTANT

GENERAL SERVICES

OPERATIVE DEPARTMENT

DIGITAL SERVICES COORDINATOR

PROCESS LEADER

FILE ASSITANT, DATA ENTRY WORKED,

DIGITIZER

COMMERCIAL DEPARMENT

COMMERCIAL ASSISTANT

BUSINESS ADVISOR

CUSTOMER SERVICES

FINANCIAL DEPARTMETN

COUNTER

FINANCIAL ASSISTANT

GENERAL SECRETARY

ORGANIZATION CHART

the objective this ACTIVITY is make a description brief of the company jobs.

GENERAL MANAGER

General Manager Iron Mountain Colombia act as legal representative of the company, set operational administrative and quality politics, based on parameters of the company for each customer.

Job duties for General Manager include:

Develop strategies for accomplish the company goals. Prepare descriptions of the different task and objetives of

each area. Exercise dynamic leadership to become determinate operative

and execute plans and strategies. Constantly measure the execution of task and compare results

with plans. Desing the Service Level Agreement (ANS) of each consumer.

General secretary

Is the person in charge to help to have in order of the files and documents of the company.

Job duties for General Secretary include:

Take the manager appointment and announce the presence of customer.

Answer calls. Revise, receive, send and archive the correspondence

and documents company. Make and present the reports to manager.

Administrative departments

The administrative department is in charge of take a control all other departments, also have the control internal and external of company.

DUTIES:

Coordinate the work team for guarantee that accomplish the guidelines of you superiors in timely way.

Compile and diffuse the documents for example: proposal, reports, etc.

Interaction customer.

Operative department

Is charge of guarantee the operation and supervision service of information security.

Duties:

Verifying that the yield and productivity standards are met. Attend to customers and provide the information they

request about the processes and states of documentation of their companies.

Present reports to direct supervisor. Ensure the control and manage documentary according

with customer needs.

Head of human resources

Is charge of coordinate the personal that work in the company, solve the conflict among persons when be necesary, motivate and supervise the employees.

Duties:

Select the personal, analyze profile each candidate for the different vacant need of the company.

Hire de personal that company require. Manage the vacations of employees. Make evaluations personals performance. Manage disciplinary process, inform the personal on

subpoenas, suspensions, etc.

Administrative assistant

Execute administrative process of area, appliying norms and procedure established develop documents, making calculations with purpose give compliance to each process, archieve objetives and guarantee a good services.

Duties:

Take part in study new technologies with the purpose optimize the works.

Request of uniforms for personal. Make budget formats. Fill payment orders.

General services

Is charge of make o functions series for the mantenance of company facilities.

Duties:

Repare electric facilities, telephonic, sanitary facilities and others.

General cleaning of facilities company. Guarantee the cafeteria services during the working

day.

digital services coordinator

Is the person in charge of watch for proper functioning of digital services area.

DUTIES:

Area production processes control. design the optimization strategies in different

operative functions. Make work schedule. Deliver to clients the corresponding reports about

the document processing Make and deliver your superior the document

processing invoicing monthly.

process leader

DUTIES:

Is the charge of lead to working group and serve as interlocutor between the operative coordinator and the working group.

Control of personal entry and exit schedule. Take part in quality committee. Schedule and report the date personal training that makes the

resources human area. Give timely answer to consumer requirement. Set a date induction to employees when exist non compliant

products in the different documentary process. Report to direct supervisor the changes in the work operation. Help to make decisions preventative and corrective for the

improvement of the process to your charge.

File assistant: Raising and encoded the files. Physical documentary organization. Documentary receipt. preparing documentary for give the

requirements customer and digitalization in company of documents.

data entry worker Create and update database. Information capture . Look after for functioning suitably the

computer allocated.

Digitizer: Digitize documentary according the norms

established in the service level agreement (ANS).

Guarantee the images quality. Report and record the number of digitized

documents.

commercial department

The commercial function include a activities joint for arrive to consumer with the company services.

duties:

Make studies of marketing, with the intention know consumer need .

Publicise to services given for Iron Mountain Colombia. Take part in tenders of the future consumers. Analyze y give budgetary reports. Help to the search of consumers. close the sales.

Commercial assistant

DUTIES:

Generate the database of control. Contribute to elaboration of area budget. Manage the commercial manager appointments. Contribute with marketing strategies. Receipt and documentary organization of new

consumers ( contracts, budgets, etc) for internal processes.

Attend to consumer.

business advisor

Duties:

Visit and help search to consumers potentials. Give company services ( save, safekeeping, digitalization,

microfilming, documents file ). Close of sales. make the analysis and monitoring to compliance of consumer

needs. Pay attention to complains and questions of consumers.

Customer services

Area in charge of relationships with every company customer, either internals or externals, that help a meet need customers .

DUTIES:

Be used like communication channel among company areas and the consumer.

Pay attention to consumer requests and needs. Receive complaints and inquiries from consumers and give

timely response to these.

Financial Department

The main function of Financial Department is available resources management of company.

Duties :

Keep the company accounts in form clear and ordered. Make the company budgets. Design plans investment, keep in mint the profitability, risk and

liquidity. Make financing plans . Design the distribution politics of dividend for partners and

stockholders.

counter

Is the persons in charge of planning, organization, and coordination of all areas connected with accounting area, with the intention of waited good results for the company.

Duties:

Sort, record, analyze and explain the financial information of company.

Have the ledgers according the accounting technique used for the company.

Prepare and present reports about the company financial situation .

Consult the management and shareholders in subjects of job Take the file of dependency in form organized and timely.

financial assistant

duties :

compile and organize financial information supply for the different dependency.Make payments proofs for different concepts.Help to monitoring agreements financial of company. Make reports to direct supervisor about the activities completed.Guarantee reliability economic datum of company.