Visible Artifacts • Rituals & Ceremonies, • Stories, Physical infra • Material symbols & Rewards,

Change Process &

Management Diagnosing

Planning Implementing

Core value focus • Human • Democratic • Growth / Optimistic

7/15/2015 1

Assumptions Beliefs & Artifacts

Forces of change • People • Technology • Competition

Resistance to change • Individual • Organizational

SWOT Analysis

Problem Recognition

• Interventions • Power & Resources

Hierarchical

• Objectives & Roles • Tasks & responsibility • Rewards • Flexibility & Authority

• Objectives & Roles • Tasks &

responsibility • Rewards • Unity of command

• Objectives & Roles • Tasks & responsibility • Rewards • Authority

• Business Environment • Heterogeneous goals • Dependencies

• Management style • Leadership skills • Process maintenance

ORGANIZATION

ORGANIZATION DEVELOPMENT & CHANGE MANAGEMENT

Accountability