ORGANIZATONAL BEHAVIOUR.

WHAT IS OB??

The multidisciplinary field that

seeks knowledge of behavior, attitudes, & motivation in organizational settings by systematically studying individual, group, and organizational processes

3

Characteristics of the Field of OB

• OB applies the scientific method to practical managerial problems

• OB focuses on three levels of analysis: individuals, groups, and organizations

• OB is multidisciplinary in nature• OB seeks to improve organizational

effectiveness and the quality of life at work• OB is more than common sense

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Levels of Analysis in OB

Y??

Understanding the dynamics of behavior in organizations is essential to achieving personal success as a manager, regardless of your area of specialization

Y??

Principles of organizational behavior are involved in making people both productive and happy on their jobs (Does happy lead to productive?)

Y??

To achieve success in today’s rapidly changing environment, organizations must successfully address a wide variety of OB issues

Management is…

EffectivenessEffectiveness

EfficiencyEfficiencyGetting workdone through

others

Getting workdone through

others

Management Functions

Planning

Organizing

Staffing

Leading

Controlling

Planning

Organizing

Staffing

Leading

Controlling

Making Things Happen

Meeting the Competition

Organizing People, Projects, and Processes

Making Things Happen

Meeting the Competition

Organizing People, Projects, and Processes

Classical Management Functions

Updated Management Functions

Core skills and their use in the different levels: Robert.L.Katz.

Conceptual skills

Human skills

Technical skills

Managerial levelsLower Middle Top

Managerial Roles

Figurehead

Leader

Liaison

Figurehead

Leader

Liaison

Monitor

Disseminator

Spokesperson

Monitor

Disseminator

Spokesperson

Entrepreneur

Disturbance Handler

Resource Allocator

Negotiator

Entrepreneur

Disturbance Handler

Resource Allocator

Negotiator

Interpersonal Informational Decisional

• DEFINITION.

• Nature & Features of OB.

• OB as a DISCIPLINE.

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Fundamental Assumptions

• OB recognizes the dynamic nature of organizations

• OB assumes there is no “one best” approach

• OB responds to advances in technology• OB takes a global perspective• OB embraces the trend toward diversity

Contributing Disciplines to OB…

PSYCHOLOGY.

SOCIOLOGY.

Social Psychology.

ANTHROPOLOGY.

Political Science.

Challenges…

1. Increasing number of Global Organizations.

2. Utilizing IT & E-commerce.

3. Maintaining a diverse workforce.

4. Building a competitive advantage.

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Current Issues in OB…

• Cross-cultural aspects of behavior

• Unethical behavior in organizations

• Workforce diversity• Alternative work arrangements• Increasing team responsibility• Unrelenting change

Welcome to the amazing world of ORGANIZATONAL

BEHAVIOUR.