organizational behavior chapter 2
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OB : Chapter 2.
FOUNDATION’s OFINDIVIDUAL BEHAVIOUR.
THE 3 LEVELS OF OB PROCESS…
• INDIVIDUAL LEVEL
• GROUP LEVEL
• ORGANIZATIONAL LEVEL.
• CHAPTER 2,3,4,5 & 6 will deal with the individual level of OB PROCESSES.
1.
WHAT ARE THE FACTORS WHICH OB STUDIES RELATED TO INDIVIDUAL’s IN AN ORGANIZATION:
Biographical Characteristics.Employee Productivity.
Absenteeism.Turnover.
Job Satisfaction.
Biographical Characteristics.
• Age.
• Gender.
• Marital Status.
• Tenure.
Major Determinants of Personality.
1. Heredity.
2. Environment.
3. Family & Social Factors.A: Socialization process.B: Identification process.
ABILTIES.
• There are 2 types of abilities which decide an individual’s capacity to perform various tasks in a job.
1. INTELLECTUAL ABILITIES.
2. PHYSICAL ABILITIES.
LEARNING.LEARNING IS A CHANGE IN BEHAVIOUR AS A
RESULT OF EXPEREINCE.THERE ARE MANY THEORIES ABOUT LEARNING.
COMPONENTS OF LEARNING.
• Learning involves change: may it be good or bad.
• Change must be relatively permanent. • Learning is change acquired through
experience.• Form of experience is necessary. • LEARNING IS A LIFE LONG PROCESS.
THEORIES OF LEARNING.
• CLASSICAL CONDITONING
THEORY.
• OPERANT CONDITONING THEORY.
• COGNITIVE LEARNING THEORY.
• SOCIAL LEARNING THEORY.