organizational change management -...
TRANSCRIPT
Key indicators that you need OCM: • Howisthebusinessgoingtohandlethis
onceweimplement?
• Thiscompletelychangeswhatwedonow.Howwillweadapt?
• Toomanychangesarecomplicatingourabilitytodeliverresults.
• We’veimplementedthechange,butwhyisn’tanyoneadjusting?
• Nomatterhowmuchweaccomplish,thebusinesskeepscomingupwithadditionalchanges.Areweevergoingtodeliverthisproject?
What is OCM? Organizational
Change
Management
Our Proprietary Maturity Model & Methodology.
We pride ourselves in our extensive industry
knowledge and deep roots in leading
Organizational Change Management (OCM)
projects that drive business value. Our team of
OCM experts are strategic thinkers, connectors
and doers who excel at aligning people and
process to achieve transformational and growth
solutions. Our proprietary methodology and
maturity model is built on our years of industry
experience as well as best practices from leading
industry methodologies such as Kotter, ADKAR
and McKinsey.
Why OCM:
Improve Customer Satisfaction
Boost Business Readiness
Strategic Steps to Leading Successful Change
• Increaseprojectorchangeinitiativesuccess• Encourageamoresuccessfulpartnershipbetween
technologyandbusinessteamsandtheircommondeliverables
• Reduceopportunitiesfordisruptionofgoalsandobjectives.
• Enhanceprojectsuccesscriteriabydeterminingifendusersareready,ableandmotivatedtoassumeuseofthenewtechnology
• Understandandapplyessentialstepstoleadingsuccessfulchangeendeavors.
• Identifyandanticipatechallengesandunderstandculturaldifferencesbetweenregions,teamsandworkgroups.
Experience“Digineer assists businesses in understanding and applying the essential steps to leading successful change endeavors. While each step is fundamentally necessary to managing change, each step is dynamic and applied in the order that makes the most sense for each situation, initiative and corporate culture. Many steps can occur either simultaneously or continuously and several steps will be revisited numerous times. Our Change Manager will work with your team to identify the best approach for your change effort and work with them through the change process.”
Digineer Difference• Breadth of Capacities• Industry Expertise• Prescriptive Guidance• Delivery Assurance• Flexible Approaches• Understand Unique Cultures
Rasmussen: A Case StudyRasmussen, a regionally
accredited private college,
was embarking on a major
student policy change and
needed help to ensure
implementation went
smoothly. College
administrators wanted to
transition to digital content as
a norm for delivering course
materials and resources rather
than hard copy text books.
Students would now receive a free eTextbookwith the option to purchase a hard copy. Rasmussen needed a partner with change management expertise to help create, implement and sustain a systematic communication and training strategy across multiple departments. The partner they chose was Digineer.
Our SolutionAfter developing an organizational training and communication strategy called TIDE, our approach enabled our client to • Help identify change initiative challenges and
manage multiple projects• Maintain the continuous alignment of program scope
with strategic business objectives• Increase visibility into project health and manage
resources efficiently • Create stronger partnerships between business and
technical teams to increase the success of the change effort.
The Result• Less than 3% of students have purchased a
supplemental print option for their course materials when initial predictions had the number at 15%.
• The team expected to receive a minimum of 1800+ help desk calls as a result of the change and only received 870.
In addition the change included…• The introduction of a viable change management
discipline• A positive new experience with cross-functional
teamwork• Senior leadership thinking differently about how to
manage strategic projects.
Our passion is about making companies and their employees more successful.”
-Michael Lacey, Digineer Founder and CEO