organizational communication ch-4

5
AUDIENCE INVENTORY AUDIENCE INVENTORY Who are they? 1. Primary Audience 2. Secondary Audience 3. Key Decision Maker What do they Know & Feel? 1. Knowledge 2. Attitude and feeling

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Page 1: Organizational communication  ch-4

AUDIENCE INVENTORYAUDIENCE INVENTORY

Who are they?1. Primary Audience 2. Secondary Audience3. Key Decision Maker

What do they Know & Feel?1. Knowledge

2. Attitude and feeling

Page 2: Organizational communication  ch-4

TECHNIQUES TO TECHNIQUES TO MOTIVATE AUDIENCEMOTIVATE AUDIENCE

Punish or RewardPunish or Reward

Appeal to Growth NeedsAppeal to Growth Needs

Use the Need for Balance Use the Need for Balance

Cost/Benefit AnalysisCost/Benefit Analysis

Be Sensitive to Character TraitsBe Sensitive to Character Traits

Page 3: Organizational communication  ch-4

MOTIVATING AUDIENCE:MOTIVATING AUDIENCE:Appeal to their growth needs

Herzberg’s Research

Work itself (achievement)

Advancement (recognition)

Working relationship

Working Conditions

Safety

Maslow’s Needs Hierarchy

Personal Growth

Self-esteem

Group Affiliation

Safety

Survival

Growth Needs(Motivators)

Deficiency Needs(Hygiene Factors)

Page 4: Organizational communication  ch-4

The Four C’s Model:The Four C’s Model: Business Personality Traits Business Personality Traits

TENDS TO WORK ALONE

TENDS TO WORK WITH A GROUP

MAINTAINS STATUS

QUO

CHANGE S STATUS QUO

Comptroller

(Bureaucrat)

Commander

(Efficient Achiever)

Collaborator

(Socialite)

Crusader

(Idealist)

Through

proce

dures

To accomplish

results

To ac

com

plish

“dre

am”

Through affiliation

Page 5: Organizational communication  ch-4

Assignment -4

Write a note on the Four C’s Model of Character Traits.

Submission Deadline: Next class Submit in Handwritten or Printed

Formor E-mail:

[email protected]