organizational structure of a hospital. levels allow efficient management of hospital departments....
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Organizational Organizational Structure of a HospitalStructure of a Hospital
Levels allow efficient management of Levels allow efficient management of hospital departments. hospital departments.
The structure helps one understand The structure helps one understand the hospital’s chain of command.the hospital’s chain of command.
OrganizationalOrganizational StructureStructure refers to refers to levels of management within a hospital. levels of management within a hospital.
Large hospitals have complex Large hospitals have complex organizational structures.organizational structures.
Smaller hospitals tend to have much Smaller hospitals tend to have much simpler organizational structures.simpler organizational structures.
Organizational structure varies Organizational structure varies from hospital to hospital.from hospital to hospital.
Grouping of Hospital Departments Grouping of Hospital Departments Within the Structure:Within the Structure:
Hospital departments are grouped in Hospital departments are grouped in order to promote efficiency of facility.order to promote efficiency of facility.
Grouping is generally done according Grouping is generally done according to similarity of duties.to similarity of duties.
Common Categorical Common Categorical Grouping:Grouping:
Administrative ServicesAdministrative Services Informational ServicesInformational Services Therapeutic ServicesTherapeutic Services Diagnostic ServicesDiagnostic Services Support ServicesSupport Services
Administrative ServicesAdministrative Services
Hospital AdministratorsHospital Administrators
CEO, Vice President(s), Executive CEO, Vice President(s), Executive Assistants, Department HeadsAssistants, Department Heads
Business people who “run the hospital”Business people who “run the hospital” Oversee budgeting and financeOversee budgeting and finance Establish hospital policies and Establish hospital policies and
proceduresprocedures Often perform public relation dutiesOften perform public relation duties
Informational ServicesInformational Services
Document and process informationDocument and process informationIncludes:Includes: 1.1. AdmissionsAdmissions2.2. Billing & CollectionBilling & Collection3.3. Medical RecordsMedical Records4.4. Computer Information SystemsComputer Information Systems5.5. Health EducationHealth Education6.6. Human ResourcesHuman Resources
Provides treatment to patientsProvides treatment to patientsIncludes following departments:Includes following departments:1.1. Physical Therapy - treatment to improve Physical Therapy - treatment to improve
large muscle mobilitylarge muscle mobility2.2. Occupational Therapy - treatment goal is Occupational Therapy - treatment goal is
to help patient regain fine motor skillsto help patient regain fine motor skills3.3. Speech/Language Pathology - identify, Speech/Language Pathology - identify,
evaluate, treat speech/language evaluate, treat speech/language disordersdisorders
5. Medical Psychology - concerned with 5. Medical Psychology - concerned with mental well-being of patientsmental well-being of patients
6. Social Services - connect patients with 6. Social Services - connect patients with community resources (financial aid, etc.)community resources (financial aid, etc.)
7. Pharmacy - dispense medications7. Pharmacy - dispense medications
4.4.Respiratory Therapy - treat patients with Respiratory Therapy - treat patients with heart and lung diseaseheart and lung disease
9.9. Sports Medicine - provide rehabilitative Sports Medicine - provide rehabilitative services to athletesservices to athletes
10.10.Nursing - provide care for patientsNursing - provide care for patients
8.8.Dietary - maintain nutritionally sound Dietary - maintain nutritionally sound
diets for patientsdiets for patients
Diagnostic ServicesDiagnostic Services Determines the cause(s) of Determines the cause(s) of
illness or injuryillness or injury
Includes:Includes:1.1. Medical Laboratory Medical Laboratory - studies body - studies body
tissuestissues
2.2. Medical Imaging Medical Imaging - radiology, MRI, CT, - radiology, MRI, CT, ultrasoundultrasound
3.3. Emergency MedicineEmergency Medicine -provides -provides emergency diagnoses and treatmentemergency diagnoses and treatment
Support ServicesSupport Services
Provides support for entire hospitalProvides support for entire hospital
IncludesIncludes::1.1. Central Supply - Central Supply - orders, receives, stocks & orders, receives, stocks &
distributes equipment & suppliesdistributes equipment & supplies
2.2. Biomedical Technology - Biomedical Technology - design, build design, build repair, medical equipmentrepair, medical equipment
3.3. Housekeeping & Maintenance - Housekeeping & Maintenance - maintain maintain safe, clean environmentsafe, clean environment
Traditional Organizational Traditional Organizational ChartChart
Board
Administration
Therapeutic
Services
Information
Services
Diagnostic
Services
Support
Services
Admissions Billing, etc.
Med. Records Computer Info.
Health Ed. Human Resour.
PT, OT Speech/Lang. Resp. Therapy
Pharmacy Nursing Dietary
Med. Lab Radiology
Nuclear Med ER
Cardiology Neurology
Central Supply Biomedical
Housekeeping Maintenance
Dietary Transportation
Pyramid demonstrates a Pyramid demonstrates a symbolic organizational symbolic organizational
structure of a hospital.structure of a hospital.
Admin. Services
Information Services
Therapeutic Services
Diagnostic Services
Support Services
Board
Example of “symbolic Example of “symbolic representation” of representation” of
organizational structureorganizational structure
