organizing life · balance” reality of life. and sec-ondly, you should intentionally choose to...
TRANSCRIPT
by Dan Thurmon
Greetings NAPO! I am tremen-
dously excited for the fast-
approaching opportunity to
speak at your Annual Confer-
ence in Baltimore. I stand in
awe of your abilities and look
forward to sharing ideas with
you, while learning from your
expertise. But also, I wish to
offer a word of caution: The
strategies that have made you
professionally successful may
be insufficient to organize your
life.
Organization experts, such as
you, are masters of efficiency.
When tackling a project, such
as a room, office, or business,
you rapidly devise solutions and
strategies to minimize clutter
and maximize function. Each
item is assigned a location,
neatly compartmentalized from
other important information in
other areas.
You have been told that this is
the same strategy, compart-
mentalization, to apply to your
life, generally. Each aspect of
life, we are taught by well mean-
ing “experts,” belongs in its own
“compartment,” and what we
should hope to achieve is a
condition of balance among our
important endeavors, such as
work, family, health, spirit, and
personal interests.
Allow me to offer you a chal-
lenging (and liberating) thought:
Not only is this idea insufficient.
It is also dead wrong. “Life Bal-
ance” is a concept that is intri-
guing, desirable, and also com-
pletely unrealistic. You and I will
never achieve perfect balance.
Even if we could, it would not be
sustainable, or desirable. The
reality is that in life you are
perpetually off balance, invest-
ed in each moment with a bias
toward achieving something
meaningful or worthwhile. Being
“off balance” is how you will
learn, grow, improve yourself,
and best serve your clients. The
question is: Are you off balance
in response to what is happen-
ing, or are you Off Balance On
Purpose?
I wrote a book of that title, Off
Balance On Purpose, in order to
free you from the flawed strate-
gy and perpetual frustration of
attempting to “balance” your
life. Two important meanings
are intended. First, that we are
most effective, productive and
happy when embracing the “off
balance” reality of life. And sec-
ondly, you should intentionally
choose to take action and initi-
ate meaningful changes.
I advocate an approach that
encompasses five “spheres,” or
vital areas, for a successful,
fulfilling life. They are: work,
relationships, health, spiritual
growth, and personal interests.
Now many books about balance
advocate that you compart-
mentalize your life – separate
these aspects of life from each
other, so that you can protect
your time in each area and en-
sure that each aspect gets its
own, individual attention. This is
ridiculous.
First of all, you don’t have un-
limited time to pull this off. Time
is finite, and you only have the
time that you have! Secondly,
these five spheres are constant-
ly intersecting and overlapping
where it matters most – in your
thinking. Decisions about how
you will spend your time, mon-
ey, and energy affect not one
sphere alone. They affect every-
thing. This reality leads many to
the belief that improving vari-
ous aspects of life is a mutually
exclusive, win-lose proposition.
For example, we think we can
be successful in business, but
only at the expense of success
somewhere else, such as our
health, or important relation-
ships.
Good news: Your five spheres
don’t have to be “mutually ex-
clusive.” They can be “mutually,
beautifully supportive” of one
another. You can, and I believe,
should be able to set goals and
continue to grow in each of the
five spheres of life, simultane-
ously. To accomplish this feat,
first recognize that they exist
together in what I call your “Life
Pattern.”
(continued on page 3)
Organizing Life
March, 2012
San Diego Statement
March is:
National Ethics Awareness
Month
Return the Borrowed Books
Week - March 4 - 10
Check Your Batteries Day -
March 11
Optimism Month
National Quilting Day -
March 17
National Caffeine Awareness
Month
Inside this issue:
Challenge the Status Quo -
Why Veterans Need To Go To
Conference
4
Soles4Souls and NAPO-San
Diego Shoe Drive Results
5
Why Is It So Hard for Adults
with ADHD to Get (and Stay)
Organized?
6
Organizer Certification: Sort-
ing the What?, How? and Why?
8
Golden Circle Launches
EXCITING New Events at
Baltimore Conference
10
Upcoming Program 11
Meeting Information 12
Newsletter of the National Association of Professional Organizers - San Diego Chapter
Volume 5, Issue 9
Dan Thurmon
Page 2 March, 2012
NAPO-San Diego Leadership
Board of Directors
President, Sue Crum
Vice President, Lyn Santina
Secretary, Denise Levine
Treasurer, Liz Davis
Immediate Past President,
Jan Davis
Director of Marketing,
Theresa Finnigin
Director of Membership,
Barbara Langdorf
Committee Members
BCPO Liaison & Study Group
Coordinator, Sue Crum
Chapter Inventory Custodian,
Risa Goldberg, CPO®
Chapter Portrait Gallery,
Donna Cowan, CPO®
Database Coordinator & Meeting
Invitations, Leah Slayen
Golden Circle Chair,
Donna Cowan, CPO®
Librarian, Jan Behrhorst
Meeting Displays, Liz Davis
Member Roster,
Jana Hartwell, CPO®
New Member Orientation,
Therese Hall
Newsletter, Sandy Mathews
Prospective Organizer Meeting
Chair, Diana Hill
Recycling and Donations,
Liz Davis
Registrar/Hospitality Team,
Donna Cowan, CPO®, Risa Gold-
berg, CPO®, Jean Kleint, Leah
Slayen, and Elaine Worman
Website Coordinator,
Sandy Mathews
Yahoo! Groups Manager,
Lyn Santina
Did You Know...
In 2012, over 100 million people in the U.S. will be over
50 years old. Source: Transgenerational.org
The average worker wastes 2.5 hours a week looking for
documents missing in poorly organized electronic files. Source: Harmon.ie and uSamp
70% of American workers desire to own their own busi-
ness. Source: Dr. Donald E. Wetmore
Get a grip on the gadgets.Get a grip on the gadgets.
They may claim to make your life easier, but They may claim to make your life easier, but
those “mustthose “must--haves” and “timesavers” on the haves” and “timesavers” on the
market can also clutter your life. Before buying market can also clutter your life. Before buying
an item, ask “Is there anything I already own an item, ask “Is there anything I already own
that can do the same thing?” Examine your that can do the same thing?” Examine your
cabinets and closets with the same eye toward cabinets and closets with the same eye toward
efficiency, then weed out the excess.efficiency, then weed out the excess.
2012-2013 NAPO-San Diego Chapter Board of Directors
Below is the slate of the 2012-2013 NAPO-San Diego Chapter Board of Directors candi-
dates. Since none of the positions are contested, we can conduct a voice vote at the
March meeting, which means you don’t have to send in a ballot.
Position Candidate
President Jana Hartwell
Vice President Denise Levine
Treasurer Liz Corso Davis
Secretary April Merritt
Director at Large Kevin Hall
Director of Membership Natasha Rickert
Page 3 March, 2012
Organizing Life
As you will see in my keynote presentation, I
use the concept of juggling to teach and
demonstrate how we can effectively man-
age multiple objectives. What you see in
this diagram is the actual representation of
a five ball (or five sphere) juggling pattern.
The arrows demonstrate the direction of the
spheres in motion. The double lines signify
the pattern that they will trace through the
air. At the peaks of the pattern (top right
and left), the balls begin to fall towards the
hands, where they are thrown across the
body to continue the symphony of move-
ment. The pattern for five balls looks, inter-
estingly enough, like an infinity sign.
Life is not static. It is fluid – forever chang-
ing and expanding. We cannot compart-
mentalize life because the objects (or objec-
tives) do not remain where we place them.
However, what you can do is integrate the
aspects of your life into a “symphony of
movement” that allows each of our spheres
to grow towards its “infinite potential.”
I will show you, in Baltimore, how this is
possible. But in the meantime, here are
some ideas you can think about, and imple-
ment, to improve your life experience and
personal effectiveness.
1. Align your spheres. Set goals in each
area in ways that they support one
another. If your spheres are on a
collision course because they are in
conflict, then no amount of effort can
avoid conflict and frustration. As you
design your life pattern, you must see
the whole of what you are attempting
to achieve and determine, honestly,
“do these objectives support one
another?”
2. Handle one thing at a time. Another
key to juggling is that you are NOT
actually coordinating everything all at
once. Jugglers realize that success
depends upon their ability to handle
one thing at a time with precision,
focus, and excellence. To be Off Bal-
ance On Purpose, you must give your
present moments and immediate
challenges your complete attention.
Make the best “throws” you possibly
can then, when they are out of your
hands, move on to the next with
equal attention.
3. Connect your lifelines. This final illus-
tration is intended to show that there
are connections between all of the
spheres. You cannot make a choice
or take action in one area without
affecting your entire Life Pattern. So,
when contemplating a decision or
opportunity, explore how it will im-
pact all five of your spheres. To fully
integrate your life, strengthen each of
your lifelines and understand the
reciprocal relationships between
each of your spheres to the others. In
this way, you will build an infrastruc-
ture that will enable you to grow multi
-dimensionally and withstand even
the unexpected changes that come
your way.
Those who seek to achieve “balance” imag-
ine a future moment when we have been
able to expertly allocate our time and re-
sources to affect a harmonious and perfect
state of being. Dream on. I believe that the
only way to find peace and contentment in
life is to find peace and contentment in the
process of living, which is an off balance
proposition. The reason: Life is not a hypo-
thetical future. It is an undeniable present.
It is happening now! Your ability to engage
your present moments with your best per-
formance efforts requires a new approach.
And I cannot wait to continue the conversa-
tion and learning with you in Baltimore!
(continued from page 1)
Dan Thurmon is a “Hall of Fame” Profes-
sional Speaker, President of Motivation
Works, and author of two books. He has
delivered thousands of presentations
across the United States and on six conti-
nents. For more information, visit
www.danthurmon.com
NOTE: Dan Thurmon is presenting the
“Success in Action” Closing Keynote Ad-
dress at the 2012 NAPO Conference in
Baltimore, MD.
Adhesive putty. A college-dorm staple, this helps you hang art
without nail holes or chipped paint. A pea-size amount behind each
corner will keep drawings or posters in place and will also ensure
that artwork that’s already framed and hanging remains level.
Page 4 March, 2012
I wear my stripes proudly on my
sleeve as a veteran organizer includ-
ing a 95% attendance rate at the
annual conferences. The education
and comradery is second to none,
but I am most grateful for the op-
portunity of presenting. We organ-
izers learn a lot on the front lines of disorganization. I
use the opportunity of our conferences to teach what
I’ve learned, bring something new to our industry’s
knowledge base, and fly ideas in front of my col-
leagues.
Long ago we discovered that dining room clutter, email
back-up, document accumulations, and to do’s rattling
around in our heads, are often decisions unmade and
tasks undone. And we know there has always been a
tight relationship between “stuff”, the tasks they repre-
sent and the time it takes to do them. It doesn’t matter
if you’re a residential organizer or an organizer in the
business environment – wherever there is clutter of any
kind (mental, physical, logistical, etc.) to reduce and
tasks to be done, there is time to manage. We are all
time managers is a core message of my talk this year,
Digital Disorganization and New Organizing Skills.
Further, I will argue, classical time management oldies-
but-goodies are starting to get a little worn around the
edges. Digital society is a game-changer. Inundation of
yet even more clutter of various kinds, stretches the
ability of even good time managers. Your clients have
nobody to delegate to. Priorities are nearly impossible
to observe when tasks come in at lightning speed from
all directions. Endless information, endlessly available,
and endlessly pushed makes managing time really diffi-
cult. Leisure time is nearly extinct. Even hard core time
management notions like ‘the interruption’ are under-
going change.
I’m a little nervous standing up there saying some of
our foundational organizing principles need a good, rig-
orous shake. But I am convinced new skills, some of
which I will outline, need to evolve to take the place of
ones that no longer help our clients. I am also con-
vinced that using the annual conference as a venue for
taking risks is a good investment of my NAPO dues. I
have personally experienced knowledge being born,
breakthroughs made, the status quo challenged and
future leaders emerge. That’s why even veterans get a
lot out of attending conference. Or maybe it’s just the
radical hippie in me!
Challenge the Status Quo -
Why Veterans Need To Go To Conference
by Judith Kolberg
Judith Kolberg, FileHeads Professional Organizers,
www.fileheads.net, [email protected].
NOTE: Judith Kolberg will be presenting a workshop,
entitled “Digital Disorganization and New Organizing
Skills”, at the 2012 NAPO Conference in Baltimore, MD.
NAPO Education Classes
March 1 PO-401T Sticky Issues
March 7 PO-001T Introduction to Professional Organizing
April 2 PO-001T Introduction to Professional Organizing
April 9 PO-302T Downsizing With Senior Clients
April 16 & 23 PO-103T Starting Out As a Residential Organizer (2-Part Course)
April 18 PO-305T Project Management for Office Business Organizers
April 25 PO-404T Power of Multiple Income Streams and Other Business Models
Visit www.napo.net for more information on these teleclasses and webinars.
Page 5 March, 2012
Productivity Tip
Tidy your computer. Treat your computer desktop just as you would
your desk, keeping only active files and shortcuts visible. A “cluttered”
computer screen is harder to look at, making you feel jumbled. Go
through folders and delete what you no longer need. Archive older stuff
you want to save to backup storage (a CD or external hard drive).
Mission Statement
NAPO-San Diego is an
organization dedicated to
bringing Professional Organizers
together through networking,
education, professional growth,
industry updates, support, and
public awareness. All
businesses/individuals
committed to the organizing field
are welcome to join.
Soles4Souls and NAPO-San Diego Shoe Drive Results
Well, the shoes have been collected, counted, boxed up and shipped off. The grand total of pairs
of shoes collected was 7,327! A breakdown of the members who participated in this challenge is:
Member Pairs of Shoes
Jan Behrhorst 171
Kathi Burns 14
Donna Cowan 695
Sue Crum 1055
Liz Davis 151
Karen Eade 151
Theresa Finnigin 167
Risa Goldberg 330
Jan Grandprey 23
Therese Hall 2
Jana Hartwell 341
Diana Hill 195
Member Pairs of Shoes
Chelle Komula 52
Barbara Langdorf 173
Denise Levine 1102
Denikka Maly 498
Brenda Martinson 224
Jennifer Moff 120
Natasha Rickert 481
Devora Safran 246
Lyn Santina 681
Leah Slayen 159
Karen Wilkening 10
Elaine Worman 286
Natasha Rickert sorting shoes at
Priority Moving Congratulations on a very successful shoe drive!
Put all your spare buttons in one box. Take them out of the countless
packets you’ve accumulated and put them in a single container.
Page 6 March, 2012
I sometimes hear therapists say that they don’t treat adults with ADHD. I may nod politely, but inside I’m thinking that they definitely do treat adults with ADHD; they just don’t know it. Just as therapists undoubtedly
work with adults with ADHD, so too do organizers
(probably more so). In order to work most effectively with these clients, you need to adapt your approaches. The good news is that really understanding ADHD will make you much more effective which will make your work much more rewarding, so you owe it to your cli-ents and yourself to educate yourself about this im-
portant population. Weaknesses in Executive Functioning People with ADHD are often weak in certain executive functions and are thereby less efficient and effective at
managing the various details of their lives. This is es-pecially true for organizing their stuff. When you get down to it, creating and maintaining an organizational system are actually pretty complex processes. First,
you need to keep in mind everything that you need to organize and then mentally manipulate those objects to find good homes for them all. This system should take
into account how often you need each item so that the most frequently used are most accessible. This takes a lot of working memory (one of the executive func-tions). Without it, things get stuck in places that don’t really work. Once you’ve conceptualized your grand organizational
system, you need to kick yourself into gear to put things away and then follow it through to the end, even when you’re tired of it (self-activation, another one of the executive functions). Of course, then you need to maintain this system, which means remembering where things are supposed to go as well as managing
your time well enough that you have a little extra to clean up as you go. All in all, there’s a lot going on here, both when people with ADHD struggle as well as when they succeed.
Lack of Time
For people with ADHD, tasks take longer because they waste time scrambling around trying to find the neces-sary items. This then leaves them with less time to put things back in their place. When they finish the task,
they don’t circle back to put everything away, setting them up for trouble next time. So the cycle continues. Unfortunately, life creates chaos, so a regular input of
energy is required to re-create order. This means that
we need to spend time every day or week putting things back where they belong, getting rid of what we no longer need, and replacing what we’ve used up. Or at least someone needs to spend that time. If you can work a deal with your family members or hire a maid, then I suppose you don’t have to do it all, but it still
needs to be done. The simpler you make your organi-zational system and the less stuff you have, the less time and effort it will take to restore order. Impulsive Purchases
The more stuff you bring into your house, the more easily it will slip into chaos. This is especially true if you’re much better at bringing things in than moving things out. So, when faced with a tempting purchase,
try to remind yourself that something will need to go if this comes. Either that or you will have to move into a bigger house (and you know how horrible moving al-
ways is). Lack of a Good Organizational System Some people with ADHD are disorganized because they just don’t have an easy and effective organizational system. Things get put away somewhat haphazardly,
which makes them much harder to find later. These are the people who could get locked into their house for a thousand years and it still wouldn’t be especially orga-nized. Without this clear system, they’re lost and mak-ing it up as they go.
This is where a good organizer who understands how people with ADHD process information can be so help-ful. Although every client has their unique needs, you need to take someone’s ADHD into account in order to create a system that will be maintained. Hopelessness
After a lifetime of partial (and short-lived) successes at getting organized, many adults with ADHD don’t have
(continued on page 7)
Why Is It So Hard for Adults with ADHD Why Is It So Hard for Adults with ADHD Why Is It So Hard for Adults with ADHD
to Get (and Stay) Organized?to Get (and Stay) Organized?to Get (and Stay) Organized?
by Ari Tuckman, PsyD, MBA
Happy Birthday
Theresa Finnigin - March 18
Jean Kleint - March 22
Page 7 March, 2012
much hope that the future will be much better. As a result, they give only the minimum effort required or whip things into shape only when forced to (for exam-
ple, when expecting company). Of course, treating their ADHD and applying a better organizational system may give them some good reason to be optimistic, or at least partially willing to give it a try. Saving Things Just in Case
After being caught empty-handed so often, many adults with ADHD get into the habit of saving too many things, just in case they might need them later. Since they
have trouble deciding what to keep and what to toss, they play it safe and keep too many things. To some extent this is an information-processing issue, as dis-
cussed in the section on executive functions. They rea-son that everything has at least some value and some possibility of being needed later, so therefore they should keep it all. But that’s only half the story. The question isn’t whether the item has any value at all but whether it has enough value relative to their other be-longings. That is, when figuring an item’s value, you
also need to factor in that keeping too much will make it harder to find the important things when you actually need them. For example, keeping all those old outfits will make it harder to see and find the outfits that you still wear. This ultimately does more harm than good,
even if it started out as a good plan. Ironically, getting rid of these marginal items will actually make you more
likely to have on hand the things that you really need. You can address this with clients, when confronted with some item of borderline value, by asking them the se-cond question: How valuable is this relative to the rest of my stuff? Is it worth the price paid in terms of not
finding other, more important items? It’s usually better to pay a smaller price upfront by getting rid of the item than paying a bigger price later when you can’t find what you need.
Extremes Beget Extremes Many ADHD adults have an all-or-nothing relationship with keeping their stuff organized—their stuff is either
pretty close to disaster or they’re in the midst of a fren-zied organizing spree. (This second one is less com-mon.) While I give them a lot of credit for these heroic efforts to whip their stuff into shape, it often doesn’t get everything put away most effectively. Everything is taken off the floor and desktops but is put away some-what haphazardly. Because they don’t take the time to
create a more logical and easily maintained organiza-tional system, it’s only a matter of time before they’re back in the same spot. This obviously makes the organ-
izing marathon feel like a waste, so they’re not too thrilled to do it again. Of course, the longer they wait, the worse it becomes, so each extreme drives the oth-
er. The solution, then, is to encourage them to tackle the mess early, before their family members threaten to call the health department. It won’t be nearly as bad then. Knowing that you will be checking in on them can also be a good reminder and motivator.
(continued from page 6)
Why Is It So Hard for Adults with ADHD to Get (and Stay) Organized?
Be on time. Whether you’re meet-
ing the CEO of a company for an
interview or your mother for lunch,
always imagine the other person as
someone very important for whom
you’d be horrified to be late.
This article is adapted from “More Attention, Less
Deficit: Success Strategies for Adults with ADHD”.
Dr. Tuckman is a psychologist in private practice in
West Chester, PA. He is the author of two other
books: “Integrative Treatment for Adult ADHD: A
Practical, Easy-to-Use Guide for Clinicians” and
“Understand Your Brain, Get More Done: The ADHD
Executive Functions Workbook”. You can learn about
his books, popular podcast, and upcoming presenta-
tions at adultADHDbook.com.
NOTE: Ari Tuckman, PsyD, MBA, is presenting a
workshop, entitled “Organizing the ADHD Brain Using
Executive Functions:, at the 2012 NAPO Conference
in Baltimore, MD
Page 8 March, 2012
Organizer Certification: Sorting the What?, How? and Why?
by Julie Bestry, CPO®, Best Results Organizing
The issue of certification pops up often on the NAPO email chat.
Novice organizers ask, "How do you get to be a Certified Profession-
al Organizer?" Occasionally, members call attention to associations
unfamiliar to them, purporting to offer certification in organizing or
a sub-specialty. And invariably, members debate whether certifica-
tion really matters.
As a CPO® and member of the Program Development Committee of
the Board of Certified Professional Organizers (BCPO), these mat-
ters are dear to my heart.
We all know that you can't just hang out a shingle and call yourself
a Certified Professional Organizer any more than you can decide to
call yourself a Certified Financial Planner. There are experiential
and educational requirements, exams and ethical obligations, all
set up to create standardization of the body of knowledge in a field
that is complex and far-reaching.
The certification program overseen by the BCPO was more than a
decade in the making to ensure that the educational requirements
were rigorous and yet applicable to everyone, from residential gen-
eralists to hoarding specialists, from numbers-savvy financial or-
ganizers to corporate productivity experts.
CPO® Basic Requirements
Candidates must fulfill three basic prerequisites even before sitting
for the certification exam. Each candidate must:
1. Have a minimum of a high school diploma or the equivalent,
such as a GED.
2. Sign an agreement to adhere to the BCPO's Code of Ethics for
Certified Professional Organizers.
3. Be ready to provide documentation to prove a total of 1,500
hours of paid work experience in three years prior to sitting for
the certification exam. As the BCPO website states, the paid
work experience:
... may include but is not limited to on-site organizing, coaching,
consulting, training, virtual organizing, interactive workshops
and speaking engagements, which, through client collabora-
tion, transfers, teaches or demonstrates organizing skills.
Of those 1500 hours, up to 250 can include substitute hours for
various endeavors, including college and advanced degrees, contin-
uing education related to professional organizing, paid speaking
engagements, publishing books, authoring articles, and other ef-
forts considered valuable preparation for becoming certified. For
specific details regarding the intricacies of allowable substitute
hours, consult the BCPO's nifty breakdown.
While candidates needn't submit proof of work hours prior to sitting
for the exam, a post-exam audit process of a randomly-selected
percentage of test-takers maintains the integrity of the CPO® cre-
dential. So, use those organizing skills to organize your proof of
eligibility before even applying for the exam!
The Certification Exam
After submitting the application, a candidate may sit for the com-
puter-based, multiple-choice exam, given in one of three annual
testing windows. The standard testing fee is $550; however, mem-
bers of NAPO, the Institute for Challenging Disorganization (ICD)
and other organizations within the International Federation of Pro-
fessional Organizers (IFPOA) pay a reduced fee of $375.
The test covers six weighted areas of content. One quarter of the
material covers the basic foundations of professional organizing.
Preliminary assessments, action plan development and implemen-
tation and project/plan management each account for 20% of the
exam, while material related to post-implementation evaluation,
follow-up and maintenance accounts for 10%. Legal and ethical
considerations constitute the final five percent of the test material.
This is definitely not Underwater Basketweaving 101!
Those aspiring to prepare for the certification exam should familiar-
ize themselves with the BCPO's resources, including the suggested
reading list and the Candidate Handbook.
Recertification
Certification is just the beginning. Each CPO®'s term of certification
is only three years. To renew, one must again submit an application
promising to adhere to the Code of Ethics, pay an annual mainte-
nance fee, and either submit documentation of 45 hours of contin-
uing professional education earned during the prior three years or
retake the certification exam. I often compare it to the choice be-
tween showing up for every 8 a.m. college course or taking the
SATs again!
(continued on page 9)
Page 9 March, 2012
You won’t be happy with more until you’re happy with what you’ve got.
~ Viki King
What About Other Certifications?
The CPO® designation is governed by the BCPO and is intended as
a credential which any professional organizer -- generalist or spe-
cialist -- might pursue. However, there are additional opportunities
to reach high levels in more narrowly focused educational and pro-
fessional endeavors.
The Institute for Challenging Disorganization (ICD) has created a
credentialing pathway comprising five levels of certificate achieve-
ment: basic certificates of study (Level 1), Specialist Certificates
(Level 2), Certified Professional Organizer In Chronic Disorganiza-
tion (Level 3), Training Program Coach (Level 4) and Master Trainer
(Level 5).
At the first level, one basic, foundation certificate and nine special-
ty certificates of study cover issues related to general chronic disor-
ganization, special populations (such as students, the elderly, per-
sons with ADD, etc.) and related issues. At the second level, profes-
sional organizers may achieve Specialist status in chronic disorgan-
ization, ADD and/or hoarding.
After achieving the first two levels, one may work towards qualifying
for the Certified Professional Organizer in Chronic Disorganization,
or CPO-CD® designation. The ICD estimates a more than 200-hour
commitment over the course of approximately 17-20 months to
complete 10 separate elements. These include telephone sessions
with an assigned mentor, extensive program assignments and writ-
ten projects, completion of three Certificates of Study, a statistical
survey and program paperwork, direct service to the CD community
and a peer panel review, which includes its own application require-
ments and fee schedule. Not exactly traffic school, eh?
NAPO and the ICD are not the only organizations that offer certifica-
tion. Many of your NAPO colleagues who specialize in financial or-
ganizing also consider the American Association of Daily Money
Managers' (AADMM) certification program. Requirements are simi-
lar to those of BCPO, with 1500 hours of paid work experience,
fulfillment of educational criteria and the passage of proctored
exam that addresses five areas of competency for achievement of
the PDMM credential.
Why Get Certified?
Occasionally, colleagues on the NAPO chat list note that no client
has ever inquired about their credentials. With all of this labor, why
do we get certified?
By formalizing our plan to take courses and keep up with the new-
est theories, strategies, resources and technologies, we commit to
increasing our value to our clients and to the greater community,
and we help expand the depth and breadth of our profession's body
of knowledge.
Certification allows prospective clients the opportunity to evaluate
the level of education and experience a professional organizer has
achieved, as the BCPO, ICD, and AADMM only bestow certifications
on those who have attained a level of professional experience and
education commensurate with that certification. Certification en-
hances credibility.
Oversight of the certification processes by governing bodies like the
BCPO includes the power to investigate complaints of ethics viola-
tions. This extends to the ability to impose disciplinary sanctions
and/or rescind certification.
Finally, while it's true that some clients do not inquire about our
credentials, others do, and it's my contention that prospective cli-
ents who care deeply about a professional organizer's level of expe-
rience and education are likely to be more committed to the organ-
izing process, and as such are more reliable, fulfilling clients with
whom to work.
All of the above advances the practice of professional organizing,
either generally (for the CPO®) or more narrowly for specialists (the
CPO-CD® or PDMM), elevating the standards and ethics with which
we practice our profession. Certification is not for the faint of heart
or the uncommitted, but it's a rewarding achievement and worthy
aspiration.
(continued from page 8)
Julie Bestry is a Certified Professional Organizer, speaker and
author who helps individuals and businesses save time and mon-
ey, reduce stress and increase productivity through new organiza-
tional skills and systems. Although a generalist, Julie specializes
in paper organizing, blogs as the Paper Doll, and publishes Best
Results for Busy People: Organizing Your Modern World. For more
information, visit Best Results Organizing at
http://www.juliebestry.com.
NOTE: Julie Bestry, CPO®, will be a speaker at a workshop, enti-
tled “Moving Forward: Certification and Recertification for Profes-
sional Organizers”, at the 2012 NAPO Conference in Baltimore,
MD.
Organizer Certification: Sorting the What?, How? and Why?
Page 10 March, 2012
Feeling gratitude and not expressing it is like
wrapping a present and not giving it.
~ William Arthur Ward
This year’s conference theme is Sailing to
Profitability, Navigating New Tools, An-
choring Your Success. This theme aligns
with NAPO’s Golden Circle membership
perfectly. NAPO Golden Circle member-
ship is as important today as when you
first achieved that five year landmark.
Golden Circle is more than the pin or
“enhancement,” it is the culmination of
years of sticking it out and staying on
course, sometimes through rough or
seemingly un-navigable waters. It is about
anchoring to the NAPO’s tradition while
sometimes sailing to a complete reinven-
tion of ourselves.
It is also about honoring longevity. In a
culture where youth is glorified, it is nice
to be part of a group that honors longevi-
ty and commitment. We didn’t just stay
the course as an organizer, we stayed the
course as a NAPO member organizer. We
stuck with an association which, in most
cases, launched us or at least held us up.
It is in that spirit of bounty that the Gold-
en Circle committee invites GC members
to a new kind of event at conference in
Baltimore. This year’s GC events are de-
signed to take us back in spirit to going to
our first conference. We were a little
scared, a little awed and a lot excited. We
weren’t quite sure what to expect, but we
knew it was going to be good.
Golden Circle members are invited to
Reconnect, Renew and Revitalize that
excitement at this year’s GC events.
FIRST: Reconnect by opting into a confer-
ence Accountability Partnership (AP). This
will be accomplished by a simple random
pairing process at the first GC meeting.
(You can still participate in all GC events
without an AP.)
SECOND: Renew the practice of setting
conference goals. At the first GC meeting
on Thursday March 22, 2012 @10:30, you
can work with your accountability partner
to renew the process of approaching con-
ference strategically.
Working with an accountability partner is
a proven strategy for business success.
Some documented advantages are:
More focused.
More honest and real.
Make greater progress in less time.
Concentrate more on results.
Less likely to get stuck in ruts.
THIRD: Revitalize your post conference
follow through by attending a guided GC
break out session. The objective of this
session is to measure the success of your
conference strategy, organize conference
notes, consolidate next steps, discard ir-
relevant information and make plans to
continue (if desired) the accountability
partnership relationship.
Session schedule: Saturday March 24,
2012 @ 10:15.
This is a new format. We hope that it
offers Golden Circle members an oppor-
tunity to gain even MORE value at confer-
ence. If you have any suggestions for the-
se sessions, or would like to help out at
them, please contact Shawn Kershaw.
Shawn @ShawnKershaw.com
We look forward to seeing you there!
Shawn Kershaw is an organizing and
productivity consultant. She is currently
the Specialty Interest Group Chairperson.
She represented Golden Circle member’s
interest on this year conference com-
mittee. To contact Shawn, visit
www.shawnkershaw.com.
NOTE: Shawn Kershaw will be facilitating
two workshops, entitled “Golden Circle:
Reconnect/Renew/Revitalize Your Confer-
ence”, at the 2012 NAPO Conference in
Baltimore, MD.
by Shawn Kershaw, Shawn Kershaw, Inc.
Since most storage is at or above eye level, label the sides, not the
tops, of bins and containers (works with freezer and refrigerator
containers too). You’ll always see what you want at a glance.
Mark Your Calendar
Page 11 March, 2012
Sun Mon Tue Wed Thu Fri Sat
Monday, March 12, 2012 - 6:15 pm to 8:30 pm - NAPO-San Diego Chapter Meeting
Monday, April 9, 2012 - 5:00 pm to 6:00 pm - Prospective Organizer Meeting
Monday, April 9, 2012 - 6:15 pm to 8:30 pm - NAPO-San Diego Chapter Meeting
Monday, May 14, 2012 - 5:00 pm to 6:00 pm - New Member Orientation
Monday, May 14, 2012 - 6:15 pm to 8:30 pm - NAPO-San Diego Chapter Meeting
Topic: Legal Considerations for Your Organizing Business
Speaker: Merrianne Dean
Are you confident that you are properly addressing the potential liabilities in your business? Or do you sometimes feel that you
are just operating with your fingers crossed, hoping you never find yourself in court?
Attorney Merrianne Dean will help you avoid learning the hard way! She will be sharing the basic risk management steps that
every business owner needs to take, as well as fielding our questions on such things as contracts and agreements, company
structures, and what to do when you find yourself in a potential legal dispute with a client.
Don’t miss this valuable opportunity to get the facts from an expert!
Merrianne E. Dean has been practicing law in San Diego since 1994. She is a founding member of Rosenstein, Wilson & Dean, P.L.C., which
was formed in 1997.
Ms. Dean is a member of the San Diego Bar Association, the Lawyers Club, and the Tom Homann Law Association, where she has served as
a board member. Ms. Dean has twice been awarded the Wiley W. Manuel Award for Pro Bono Legal Services and her firm was awarded the
SDCBA Annual Award For Outstanding Public Service By A Law Firm Or Agency in May, 2006.
UPCOMING PROGRAM
NAPO-San Diego Chapter Meeting
March 12, 2012
Merrianne Dean
NAPO-San Diego Chapter
P.O. Box 1824, La Jolla, CA 92038
Info Line: 760-803-2786
www.naposandiego.com
Guidelines: The San Diego Statement
newsletter is published monthly. Ads must
be received by 12 Noon on the 15th of the
month to be included in the next month’s
issue. Link to website or email is available.
Ad must be camera-ready and a JPEG file
(no larger than 300 KB). Additional charge
for design/layout work. All ads must be
pre-paid. NAPO-San Diego Chapter makes
no endorsement of products or services
advertised. Advertisers assume all liability
for their products or services.
Send ads and any inquiries to:
Sandy Mathews at
You now have the opportunity to advertise
in our newsletter, San Diego Statement.
NAPO-San Diego Chapter Members receive
a 10% discount on advertising rates. The
following rates are per issue:
Advertise in the San Diego Statement
Size Rate
1/8 page ad
(h 2¼” x w 3½”)
$10.00
1/4 page ad
(h 4½” x w 3½”)
$20.00
1/2 page ad
(h 4½” x w 7½”)
$40.00
full page ad
(h 9½” x w 7½”)
$80.00
Place Your Ad
Here
San Diego Statement Newsletter
Submission Guidelines: Submit text in Microsoft Word attach-
ment and ads and pictures in JPEG file format. Send to Sandy
Mathews at [email protected]. Published monthly,
the contents are copyrighted, with all rights reserved.
Deadline: All articles, ads and submissions must be received
by 12 Noon on:
Jan. 15 for print on Feb. 1 July 15 for print on Aug. 1
Feb. 15 for print on March 1 Aug. 15 for print on Sept. 1
March 15 for print on April 1 Sept. 15 for print on Oct. 1
April 15 for print on May 1 Oct. 15 for print on Nov. 1
May 15 for print on June 1 Nov. 15 for print on Dec. 1
June 15 for print on July 1 Dec. 15 for print on Jan. 1
March 12, 2012, 6:15 pm to 8:30 pm
Chapter Meeting (Visitor Fee $20)
6:15 Networking
6:45 Introductions and Begin Meeting
7:15 Program:
Topic: Legal Considerations for Your Organizing
Business
Speaker: Merrianne Dean
8:30 Adjourn (optional networking until 9:00 pm)
Location:
Lawrence Family Jewish Community Center
4126 Executive Drive, La Jolla, CA 92037
Phone: 858-457-3030
Meeting Information
National Association of Professional Organizers (NAPO)
15000 Commerce Parkway, Suite C,
Mount Laurel, NJ 08054
856-380-6828
www.napo.net
Parking Problem?
Since there is limited parking in front of the building,
drive around to the back - there is ample parking in
the back of the building.
Meeting Locations
Chapter meetings are held in the Teen Lounge
Room - 2nd Floor.
Board meetings are held in the Executive Board
Room - 2nd Floor.
If you are in charge of a meeting whether at school, work, or church start
and stop on time. People will soon realize they will miss out if they are
late as you will have a reputation of starting on time. Have an agenda for
the meeting and stick to it. This gives structure so the objectives are met
and with everyone knowing the goals the meeting is more efficient.