orms news flash volume 1 issue 3
TRANSCRIPT
The Kapish HP TRIM Power User and Adminis-
trative User Training was a success! Greg Smith
from Kapish provided a two-day training for 16
Power Users from Pilot agencies and a two-day
Administrative Training for the ORMS Internal
Team, including SOS Archives and CCI.
Agencies represented in the trainings were Ore-
gon Dept. of Energy, City of West Linn, City of
Beaverton, Tualatin Hills Parks and Recreation
District, SOS Elections and SOS Archives, as well
as the ORMS Support team from Chaves Consult-
ing and Arikkan, Inc.
Kapish Training Customer
Satisfaction Survey
ORMS Support will e-mail all users who attended
the training a quick on-line Customer Satisfaction
Survey. Please take a few minutes to respond. We
value your feedback for continuous improvement!
HP TRIM Resources
We’ll also send you the following resources:
• HP TRIM 7.1 Specs and Limitations
• HP TRIM 7.1 Released to Production
• HP TRIM Data Sheets for SharePoint, Work-
flow Module and Rendering Module.
If you did not attend the training, but would like
these resources, please contact the ORMS Support
Desk and/or visit this HP TRIM Link (copy and
paste into your web browser):
• http://h71028.www7.hp.com/enterprise/w1/en/software/information-management-trim.html
Successful HP TRIM Training
In s i d e t h i s
i s su e :
ORMS NewsFlash J u n e 1 5 , 2 0 1 1 V o l u m e 1 , I s s u e 3
High l i gh t s
• HP TRIM
Training
• Customer
Satisfaction
Survey
• Synergy Data
Center
Infrastructure
HP TRIM
Training
1
Kapish Training
Customer
Satisfaction Survey
1
HP TRIM
Resources
1
Synergy Data
Center
2
Additional ORMS
Support
2
RESOLV Issue
Tracking Tip
2
Kapish Trainer Greg Smith
explains HP TRIM security levels.
Next ORMS Project
Conference Call
Monday, July 11th
2011
10:00—10:30 a.m.
Invitation will be
e-mailed soon
P a g e 2 P a g e 2
RESOLVTM Issue Tracking Tip Save searches to create filters for easy access to frequently visited issues.
The state-of-the-art Synergy Data Center,
located in Baker City, Oregon, is the central
repository for HP TRIM and agency records
for the ORMS Project.
Venkat Subramanian, Sri Ramachandran and
Ryan Chaves worked for more than a week to
install and test ORMS/HP TRIM Infrastruc-
ture. All hardware, servers, storage and other
hardware have been installed in the ORMS
racks in the secure Synergy Data Center.
They are fully configured and ready for users
to come onboard, with capacity that exceeds
the needs of the Pilot agencies. Open spaces
visible in the photo of the racks (above right)
allow the ORMS solution to scale up to meet
the storage needs of a growing number of
Oregon state and local government agencies.
http://synergydcs.com/
O R M S N e w s F l a s h
Contact the ORMS Support Desk
Phone:
1-888-354-2006
E-mail:
ORMS Support Desk Team:
Rebecca Van Cleave (left) and
Sara Morgan (right).
Racks in Synergy
Data Center
(top).
Venkat
Subramanian,
ORMS Technical
Manger
Additional ORMS Support
Chaves Consulting, Inc. has hired two
temporary full-time ORMS Support
employees to assist the SOS Archives Division. They are
providing data entry assistance of
each agency’s Retention Schedule data information that SOS Archives will import into HP
TRIM.