Osama Fathy Abdelgawad MusatafaPersonal Information: Nationality : Egyptian.1. Date of birth : 18/7/19882. Military Status : Completed.

Objective: Seeking a Medical Representative position within a Multinational company that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth.

Education: Cairo University-Faculty of Pharmacy- Bachelor of Pharmaceutical Sciences ( 2011) Al-Tarbia-Alnamozagia Secondary School at Kingdom of Saudi Arabia (2006).

Work Experience:

- 10/3/2013- Present: Medical Representative at Pfizer(The 1s year in the Retail team (the 1st team for Retail in Egypt) – from 1/2/2014 till now at privet sector (Celebrex & Lyrica).

Responsibilities:

Promoting a portfolio of Pfizer medications.

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Building No. 531, 2nd Neighborhood, 2nd District 6th of October city, Giza Governorate. Home: +2-02-38385132 Mobile: +2- 01007020722 - 01010885301 E- Mail: dr.osama989@yahoo.com

Providing advice about health issues, symptoms and medications in response to the health care professions (doctors & pharmacists enquiries).

Dispensing promotional materials to the pharmacies & ensure that these materials are visible to the customers.

Marketing for new ideas. Arranging appointments with doctors & pharmacists, which may include pre-

arranged appointments or regular 'cold' calling. Making presentations to pharmacists in the retail sector. Presentations may take

place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue.

Organizing conferences for doctors & pharmacists. Building and maintaining positive working relationships with medical staff and

supporting administrative staff. Attending company meetings, technical data presentations and briefing. Keeping up-to-date with the latest clinical data supplied by the company, and

interpreting, presenting and discussing this data with health professionals during presentations.

Monitoring competitor activity and competitors' products. Making Business review every half of year. Participating in launching of new program called “ I WIN PROGRAM “ Checking products rate & the competitors’ rate. Conducting AV meetings – Round table discussion – Conferences. Insertion of my products in available new accounts.

-1/1/2013-10/3/2013 Branch Manager of Ali’s Image Pharmacies (Vodafone Horizon Branch).

Responsible for leading, motivation and effectively managing the pharmacy team by providing excellent clinical and managerial leadership.

Provide a safe and efficient Pharmaceutical Service within the accepted legal and professional requirements using company policies and procedures.

Track the performance of every employee related to me.

Give a strong support & Encourage people under my supervision.

Set & achieve validation section KPIs (Key performance indicators) with cooperation with subordinates.

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Daily & weekly revision for my colleges’ tasks.

Supervise, dispending of medicine, advice patient how the medication is taken and used safely.

Supervise the fulfillment of prescriptions by pharmacy technicians.

Communicate with prescribers. Any time a prescription order is unclear or potentially harmful for a patient, I need to confirm the dosage and formulation (e.g., liquid or tablet), as well as whether brand name product is required or if you can substitute a generic equivalent.

-1/3/2012-1/3/2013: Customer Service Manager at 3 branches of Ali’s Image Pharmacies (October Branches).

Responsibilities:

Handling customers and resolving their inquiries. Inviting the customers to attend the pharmacy’s events. Making outbound calls to convince the customers to attend the pharmacy’s events. Working directly with customers in person and on the phone.

- 20/2/2011 - 1/3/2013: Pharmacist at Qassasin Military Hospital. Responsibilities :

Working as a part of the pharmacy team, supervising, dispending of medicine, advice patient how the medication is taken and used safely.

Providing prescribed medications, drugs, and other pharmaceuticals as needed for adequate patient care.

Achievements:

Pfizer commercial excellence award (for the 1st time in Pfizer Egypt rewarded with global award)

GEP culture award. (regionally AFME)3

The best achiever in my team for the previous year.

Courses:

Presentation skills by Pfizer.

Negotiation skills by Pfizer.

Customer focused selling approach (CFSA) by Pfizer.

Drug Knowledge (OTC drugs , Drug models , Drug-Drug interaction , Patient counseling, Patient education, Pharmacy business administration). Future access program (emotional intelligence, pharmaceutical marketing) Sanofi Aventis

Egypt training project by Shabab El-Nile Family. Clinical pharmacy and Principles of first aid course certified from Egyptian syndicate.

Drug Profile certificate (scientific researches and data show about drug Propofol) from Pharmacology Department at Pharmacy College of Cairo University.

SSDP Course (Student Skills Development Program) from Recruitment & Training Committee.

OTC Course from Egyptian Pharmacists Syndicate. From 8/8/2009 till 13/8/2009. Diploma in Clinical Pharmacy certified by MUST.

Summer Training:

At Sanofi Aventis Egypt for 2 months during July/August 2009 as medical representative In Biprofenid project.

Activities :

Member in RESALA Charity Organization (October branch) 2007 & (Mohandseen branch). Member in Shabab El-Nile Family. Member of college football team from 2009 till 2011. The best customer care achiever for 6 months in the whole Image Pharmacies branches.

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Soft Skills:

(Presentation, Communication, Teamwork, Learning) skills.

Languages:

-Arabic: Native (Mother tongue)

-English: Very good

Computer Skills:

-Microsoft windows: Excellent.-Microsoft word, Microsoft Excel & power point: Excellent.-Internet Surfing: Excellent

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