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OFFICE OF SCHOOL PERFORMANCE & ACCOUNTABILITY OSPA Department Initiatives Dr. Valerie S. Wanza, Chief School Performance and Accountability Officer Veda F. Hudge, Director, Office of Service Quality Michael J. Ramirez, Director, School Performance and Accountability

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OFFICE OF SCHOOL PERFORMANCE & ACCOUNTABILITY

OSPA Department Initiatives

Dr. Valerie S. Wanza, Chief School Performance and Accountability Officer

Veda F. Hudge, Director, Office of Service Quality

Michael J. Ramirez, Director, School Performance and Accountability

2 SCHOOL PERFORMANCE AND ACCOUNTABILITY

District Initiatives Focusing on Student Outcomes

Recalibration of the District Strategic Plan ~ •  Literacy & Early Learning ~ Middle Grades Learning ~ College & Career Ready ~

Management Process ~ Operational Effectiveness ~ Portfolio Services ~ Facilities/ Constructions ~ Evaluation & Execution ~ External & Internal Communications ~ Marketing

High Quality Instruction ~ •  Increased support for schools •  High Quality Teaching & Learning •  Theory-of-Action ~ Embed and Personalize Social-Emotional Learning •  Strengthening Central Office Structures & Communications

Continuous Improvement ~ AdvancED Accreditation •  Quality School Systems ~ Continuous Improvement ~ Quality Assurance

Effective Communication ~ OSPA Central/Broward PIVOT •  Capturing real time reporting of school communications & information SBBC Customer Service Standards and Committee •  Standards were developed to enhance the experience for our customers •  Collaborative CSS Committee has been established & task assigned ~

Model Schools ~ Designed PD around scenarios based on data/greatest need ~ Measure metrics ~ Secret Shoppers ~ Incentives

BEST Blueprint Communication Plan •  Effective communication of district initiatives •  Performance Management Sessions ~ Align district resources w/schools

Toolkit Artifacts: Parent Link ~ Parent Link Text Messages ~ School Marquee ~ Flyers ~ PowerPoints ~ Principal Talking Points ~ Newsletter/Website ~ School Website ~ FAQs ~ Twitter/Facebook ~ Parent Letters

Student Achievement

Effective Communication

Continuous Improvement

High Quality Instruction

3 DISCUSSION TOPICS FOR PRESENTATION

OSPA Presentation Objectives

School Board Workshop

Presentation Agenda

PASL

Accreditation OSPA Central

Broward PIVOT

4 “MAKING CONNECTIONS TO MAKE A DIFFERENCE”

MISSION: To personalize the learning experience for every students in order to meet their individual needs, not only to put a diploma in their hands, but to ensure they are college and career ready

DESIGN: Intentional points of contact by teachers utilizing specific strategies developed by a District Innovation Design Team who worked with researchers from Vanderbilt University, Florida State University and the Education Development Center (EDC)

PASL is a research based strategy to increase student

connectivity to the educational environment,

through building relationships to reach those

students who might otherwise fall through between the cracks.

Year 1 & 2 ~ Pilot Schools

(Phase 1)

Blanche Ely High Flanagan High

Piper High

�Personalization for Academic �

Social-Emotional Learning (PASL)

Year 3 ~ Scale Out Schools

(Phase 2)

Coconut Creek High Monarch High

Pompano Beach High West Broward High

Western High

Year 4 ~ Scale Out Schools

(Phase 3)

Cooper City High Coral Glades High

Everglades High Hollywood Hills High

Northeast High South Broward High

Taravella High

q  90% of students have GPA above 2.0

q  63% of students have a GPA above 3.0

q  10% of students received a discipline referral

q  4% of students received multiple referrals

q  18% reduction in the number of students on quarterly D/F report

q  Learning gains for students in lower quartile increased from 48% to 67%

5 POSITIVE STUDENT OUTCOMES

Personalization for Academic �Social-Emotional Learning (PASL) Results

Benefits of the PASL Initiative

The focus of Broward County Public Schools is on ~

raising student achievement at all levels

providing safe and enriching learning environments

maintaining efficient and effective operations staffed by highly qualified educators

6

The Rationale and Benefits of Accreditation

AdvancED School System Accreditation process will demonstrate ~

“THIS IS THE WORK ~ SUPPORTING SCHOOLS”

Five Standards of Accreditation

Purpose and Direction

The system maintains and communicates at all levels

of the organization

Governance and Leadership

The system operates under governance and leadership that promote and support student performance and

school effectiveness.

Teaching and Assessing for Learning

The curriculum, instructional design and

assessment practices guide and ensure teacher

effectiveness and student learning.

Resources and Support Systems

The system has resources and provides services in all

schools that support its purpose and direction to

ensure success for all students

Using Results for Continuous

Improvement

The system implements a comprehensive assessment

system that generates a range of data about student

learning and system effectiveness and uses the

results to guide continuous improvement

7

DISTRICT RESPONSE TO REQUIRED ACTIONS

2011 Accreditation Report

8

Required Action 1

Design and implement a system wide policy process to ensure the AdvancED Standards

for Quality Schools are assessed.

• District Response: ~District-wide Training ~ASSIST Self-assessment ~ Required SIP Component ~Staff, PTA, and SAC Meetings ~ Standards Infused

Required Action 2

Proactively take aggressive action to

showcase and promote Broward’s positive

impact on its students.

•  District Response: ~Superintendent Listening Tours and

Conversation with the District ~ED Talk Public Forum ~OSQ – created and devoted to assisting parents

and community w/community resources

Required Action 3:

Institute procedures to fully maximize the

positive impact of the site-based approach to school leadership and

decision-making.

• District Response: ~Schools supervision structure

organized - Cadres/Sub-cadres ~Cadre Directors - Coach & Mentor ~School principals have the sole

discretion to select & hire staff

DESIGNING A METHODICAL PRACTICE

Preparations for Accreditation

9

Informational Meetings

Quarterly School

Improvement Training

Accreditation Standards and

Artifacts

Proactive Trainings to Ensure Success

v  Office of Service Quality staff trained by AdvancED Support Team and participated on district/school Review Teams

v  Office of Service Quality presented Accreditation information at monthly District Advisory Meetings

v  Specific components of Accreditation discussed at half-day sessions for administrators and SAC Chairs

v  Collaborative, interactive, hands on experiences provided for participants during quarterly trainings

v  AdvancED Stakeholder Survey for parents, students and staff administered and analyzed by all Broward County Public Schools to drive improvements

v  Accreditations Standards were embedded in each school’s SIP v  Schools collected and posted in SIP artifacts that demonstrate

alignment to Accreditation Standards

10 ALIGNING COMMUNICATION

Our Tool�

OSPA Central

Organize information

to make it easily

accessible & efficient

11 ALIGNING COMMUNICATION

q  Dashboard    q  Call Database q  Semester Reports

q  Communication

q  Broward PIVOT

q  Field Trips

q  Graduation Tracking q  Manage Users

q  Profile

q  Request a Feature/Report a Bug

q  And Many More…

 

OSPA Central �

Modules In Use

12 ALIGNING COMMUNICATION

OSPA Central �

Call Database All parent concerns in

relation to ~

ü  Policies & procedures ü  Bullying ü  Academic Programs ü  Communication issues ü  And many more

ü  All calls that come into the office are logged, tracked and documented

13 ONE STOP SHOP

Communications

School Principals get inundated with communications from multiple sources ü  Email ü  Fax ü  Phone calls ü  Memos, etc. Each departments enters memos into OSPA Central: ü  Select what schools will need to see the

information (School Level or Target schools)

ü  Tag memos as Urgent or Special Consideration

ü  Specify how it lines up to Broward County standards

14 COMMUNICATION FLOW ~

Communications

All communications go thought an extensive approval process before it is posted for Principals to see.

•  Step 1: Department enters communication into the system and submits for review and approval

•  Step 2: Director/Chief for the departments reviews and approves communication

•  Step 3: OSPA Chief reviews and approves communication

•  Step 4: Communication gets posted weekly into Broward PIVOT for all principals to see

15 COMMUNICATIONS ANALYSIS

Upcoming Report

Top 5 concerns related to each division with the most

concerns in the district ~ Quarterly and/or Semester

Concerns aggregated by division in Broward County Schools

16 CONTINUOUS IMPROVEMENT

More Work to be Done…

v  PASL

v  Accreditation

v  OSPA Central

v  Broward PIVOT

Plan

Do

Study

Act

Dr. Rosalind Osgood, Chair

Abby M. Freedman, Vice Chair

Robin Bartleman Heather Brinkworth

Patricia Good Donna Korn

Laurie Rich Levinson Ann Murray Nora Rupert

Robert W. Runcie Superintendent of Schools

The School Board of Broward County, Florida, prohibits any policy or procedure which results in discrimination on the basis of age, color, disability, gender identity, gender expression, national origin, marital status, race, religion, sex or sexual orientation. Individuals who wish to file a discrimination and/or harassment complaint may call the Director, Equal Educational Opportunities/ADA Compliance Department at 754-321-2150 or Teletype Machine (TTY) 754-321-2158.

The School Board of Broward County, Florida

17 WALLACE FOUNDATION GRANT ~ PRINCIPAL SUPERVISOR INITIATIVE