ossama ismail cv for linkedin

Quality & Food Safety Manager , Trainer & Consultant Certified ISO Auditor-Lead Auditor 9001,14001 , FSSC-22000 & OHSAS 18001

of 8 ; Ossama M. Kamal M Ismail CV. Updated Wed.15.03.2017 .

CURRICULUM VITAE

Name: - Ossama M. Kamal M. Ismail

Nationality: - Egyptian

Date of birth: - 6-6-1962

Place of birth: - Egypt, Cairo

Marital status: - married

E –MAIL: - [email protected]

Skype: ossama.ismail2

LinkedIn: http://eg.linkedin.com/in/ossamaismail

Twitter : ossama1962

Facebook: http://www.facebook.com/ossama.ismail

EDUCATION: - CAIRO UNIVERSITY, FACULTY OF PHARMACY, BACHELOR

OF PHARMACY & PHARMACEUTICAL SCIENCES MAY- 1985

WITH A DEGREE “GOOD”

PROFESSIONAL EXPERIENCE: -

*Quality & Training Director, officiating General Manager ; Yourz Project

Management Solutions co. November 2015 – Present

- Principal Consultant ; qualification Projects of : ISO 9001:2015 , ISO 14001:2015 ,

OHSAS18001:2007 (will be ISO 45001: October 2016) ISO 22000:2005.

-Leading and managing the all functions related to quality , training & office

Management.

- Prepare specifications/ standards / Technical requirements in each project portfolio

as :

1.Cool Pharmaceutical WHs. As per WHO / EU : GDP / GSP

2.Cool Pharmaceutical trucks (Transportation) As per WHO / EU : GDP

3.FMCG WHs. & transportation

4.Chemicals WHs. As per ADR-2015 (UN-European Agreement -International

carriage of dangerous goods by road & EU-GDP-2013

5.Food WHs. : cool & cold

6. Lead Consultant in ISO management systems consultation projects

7. Audit / assess preparedness of each project before regulatory license .

* Infomineo ; Freelance Consultations ;Part of an Expert Network

April 2016 – Present.

Quality , Environmental , Health / Safety , Balanced Scorecard & SAP ECC6 QM

Module Consultations

* Freelance Trainer :16.01.2011 – Present

Delivering Training with Training Service Providers as :

Ecoman, Masters-Consultant ,IFM ,Al Khobraa ,LTC (Lighthouse Training

Center), Skills House & Bavely/ Pierre for Training & Development ;ANZcc(

Australian New Zealand cultural center ) , Quality Academy , PHC ( Professional

Human Community) & ICTS : (International Company for Technical Service).

In the fields (Topics) of :-

Quality ,ISO(9001,14001,22000,10015,14031& ISO 50001:2011

EnMS),OHS18001(ISO 45001 ) , FSSC 22000 ,Lean Six Sigma , ,Balanced

Scorecard , Food Safety / Security ,SAP ECC QM & Corporate Social Responsibility

(SA 8000:2014,ISO 26000:2010,SGP ,BSCI:2014) Food cGMP , Pharmaceutical

cGMP ,True-north Leadership ,Contract Risk Management & Compliance,

mailto:[email protected]

http://eg.linkedin.com/in/ossamaismail











http://www.facebook.com/ossama.ismail











http://www.linkedin.com/search?search=&title=Freelancer%3A+Training%2C+Preparation+%26+Consultation&sortCriteria=R&keepFacets=true&currentTitle=C





Emotional Intelligence , Conflict Resolution, Time Management , Selling Skills

,Customer Service , Presentation Skills , SCM (Supply Chain Management)&

KMS :Kaizen Management Systems .

* Quality Manager United logistics Company - Imdad

June 2013 – 31.10.2015

Leading and managing the following functions within the Quality Organization

1.GXP (GMP, GDP , GSP , GTDP) & Technical Training

2.Document Review

3. QA -SLA Management

4. Customer Complaints & audits.

5.Internal Audit Activity (Self-Inspection)

6.Supplier Audit & evaluation

7.CAPA & Remediation

8.Document Change Control

9.Management Review

10.KPIs & Compliance Initiatives.

11.Thermal Mapping Studies of warehouses & vehicles as per USP 1079

(Qualification)

12.Risk Management as per ICH Q9 & ISO 31000:2009

13.Compliance / alignment of additional customers’ requests in IMP ( Investigational

Medicinal Products) & Safe Storage and Distribution of time- and temperature-

Sensitive pharmaceutical products (TTSPPs) ( Insulin , Vaccine)

14.Member of Co. Steering Committee : Preparation of annually BBP ( Balanced

Business Plan using BSC : Balanced Score Card methodology )

*Food Safety / Hygiene Auditor at European Hospitality Food Safety

Audit co.March2012 – 30.09.2016

1. Perform Food Safety / Hygiene Audits to Contracted: Hotels

2.Perform Food Safety / Hygiene Training to Contracted: Hotels

* Quality Manager / Bavely for Pest Control co.: 19.09.2011 – 19.06.2013

* HR , Planning & ISO Compliance Manager at Quality Standard / Sadat City from

01.04.2010 To15.01.2011 1.Supervision & Monitoring All Human Resources / Capital Tasks

Execution.

2.Follow Up Performance Management System for Both Work Force & Production Lines

:Objectives, KRAs ,KPI's ,CSF,BSC ,Reward / Recognition ,360-degree feedback(Multi-

Rater) &PFP.

3.Supervision to Panel Interview ,Recruitment & Selection Process ,Talent Management &

Succession Planning .

4.Organizing Internal / External Training according to TNA & Industry / Technology

requirements to improve people Caliber

5.Supervision on compliance to ISO -IMS (Integrated Management System :ISO

9001:2008,ISO 14001:2004,ISO 22000:2005 ,HACCP ,GFSI & OHSAS 18001:2007,Social

Responsibility :SA 8000:2009) , FDA , Egyptian Quality Mark :Requirements ,Action Plans

,Programs ,Audits & CAPA .Single Inter-phase with Certification Bodies ,External / Internal

Stakeholders.

http://www.linkedin.com/search?search=&title=Quality+Head&sortCriteria=R&keepFacets=true&currentTitle=CP&trk=prof-exp-title

http://www.linkedin.com/company/2681529?trk=prof-exp-company-name



6.Monthly & Annually Production Planning (RM ,WIP ,Packaging Materials...etc.) for all

Production Units according to monthly sales plan & annually Forecast .Follow up Actual

against planned production.

● Plant & HR Manager at Quality Standard for Olive Oil, Table Olive, Olive

Paste & Pickled Vegetables, Sadat City from 23.11.2008 to 31.03.2010. (ISO 9001,

14001& 22000 plus FDA Certified Organization). I am implementing now ERP:

Oracle E Business Suite 11i.I successfully Implemented / certified OHSAS

18001:2007 TUV /07.10.2009

PRIMARY RESPONSIBILITIES

1. Direct and coordinate plant operations within company policies and procedures.

2. Maintain a clean and safe plant.

3. Establish and direct plant policies and procedures.

4. Responsible for plant production goals.

5. Establish and maintain a positive community / MOHP/ Industrial Control Authority

relationship.

6. Confer with department heads to ensure coordination of purchasing, production, and

shipping.

7. Responsible for establishing all shift production schedules.

8. Select and train plant supervisory and administrative staff.

9. Conduct employee performance reviews.

10. Schedule and conduct plant meetings.

11. Responsible for the product quality control for the plant.

12. Attend scheduled corporate training and meetings (Steering Committee) .

13. Supervision & Monitoring All Human Resources / Capital Tasks

Execution.

14. Follow Up Performance Management System for Both Work Force & Production Lines

:Objectives, KRAs ,KPI's ,CSF,BSC ,Reward / Recognition ,360-degree feedback(Multi-

Rater) &PFP.

15. Supervision to Panel Interview ,Recruitment & Selection Process ,Talent Management &

Succession Planning .

16.Organizing Internal / External Training according to TNA & Industry / Technology

requirements to improve people Caliber

* Bavely Pest Control: Quality Manager since 01.05.2008 till 22.11.2008

Member of NPMA (National Pest Management Association-USA) & Apply IPM System

(Integrated Pest Management).

1. Visiting homes, factories, warehouses, shops & farms to inspect & assure work is done as

per the following norms:-

1.1generic international standards: ISO 9001:2000, HACCP, cGMP-FDA, cGMP-EC, BRC,

Global GAP, IFS & ISO 22000:2005

1.2specific industry standards & Audit Criteria requirements of: McDonald’s, Yum, PFI (F-L),

Carrefour supplier’s charter, DANONE, Nestle, Coca Cola & Tesco

2. Analyze & follow up Customer Survey questionnaire /CSI (Customer Satisfaction Index)

3. Advice, Consult & Train Customers / Clients Staff on latest updated Pest Control

/Management; Methods, Systems, Equipment’s, Tools, Materials, Insecticides &Trends of

Pest/insect Activity log.

4. Review Visit reports to ensure compliance with IPM systems & best practices of NPMA

5. Review co documentation & QMS: quality Management System including all insecticides

MSDS, PDS & Registry validity with Egyptian MOHP (Ministry of Health & population)



6. Assure all insecticides /Pesticides used are of Public Health & Environment Friendly

7. Internally train Staff on International standards , Best Practices, Best in Class, Continuous

Improvement, Service Quality Dimensions & latest updated management of pest & insects

8. Joint 1st inspection (with co. Chief Officer) for new potential clients to assess risk on sites

* BERICAP –EGYPT: QA Manager from 01.02.2007 till 31.03.2008

{World Wide Leader Manufacturer of Plastic Closures & Caps}

(QA Roles : Plus Safety, Occupational Health , Environment officer, training & IMC / ITC

Coordinator)

1.Plans, Coordinates and Directs Quality Assurance Systems, Programs, Strategies &

Activities designed to ensure Continuous high quality Production of products, service

accompanied, & Customer Satisfaction consistent with established standards, best Practices &

Business Excellence.

-Prepare Co. Training Plan based on TNA ( Training Needs Assessment)

- Prepare Co. BDP (Business Development Path)

2.Implement , Maintain & Audited against SA-SGP-TCCC (Social Accountability –

Supplier Guidance Principles – The Coca Cola Co.).

3.Prepare & Implement ISO 9001:2000

4.Prepare for OHSAS 18001:2007

*IFF (International Flavors & Fragrances) QA &QC Manager (Plans, Coordinates and

Directs Quality Control & Quality Assurance programs designed to ensure Continuous

Production of products consistent with established standard.)

From 21/12/2004 to 31.01.2007.

1.I implemented SAP R/3 Release 4.6 C & 5 QM Module, QM Notifications &

SAPERION® 2. ISO 9001:2000 Implementation Phase

3.Prepared , Implemented & Certified : Halal Certification IFANCA

4. Audited by AIB (American Institute of Baking-Food Safety – Unannounced 3rd party Audit)

5.Preparation for BRC Version 4 (2005) Certification.

* U.A.E. Pharmacy Manager from 22/2/1997 to 1/11/2003

(I Implemented ISO 9001: 2000 & SAP R/3 Release 4.6 C MM & SD Modules)

1.Plans, directs, revises, and modifies pharmacy procedures.

2.Assigns, assists with, and supervises the work of a staff of professional and technical

personnel in compounding, mixing, and dispensing of a wide variety of drugs used for or sold

to patients & Clients

3.Requisitions all supplies required and reviews, analyzes, and becomes familiar with new

pharmaceutical preparations recommended for patient use in order to be of assistance to the

staff of the Pharmacy.

4.Establishes and maintains an approved system of record keeping and bookkeeping; prepares

annual budget.

5.Supervises the taking of inventories.

6.Acts as agent with total responsibility for all narcotic drugs

7.Performs related work as required.

* Egypt, Cairo, Public Pharmacies Manager from 1/11/1994 to 5/2/1997

* K.S.A., Jeddah Pharmacy Manager from 30/6/1988 to 5/10/1994

* Egypt, Cairo, Public Pharmacies Manager from 1/12/1986 to 1/6/1988



* Egypt, Ismailia, obligatory military service from 1/10/1985 to 1/12/1986.

Computer & Internet Knowledge / Software: -

* SAP® R/3 (Systems, Applications& Products in Data Processing) Releases 4.6C , 5 ,6 ECC

(Enterprise Central component)

of ERP group (Enterprise Resource Planning) Modules: MM, SD, QM,

WHM& BW (Business Warehouse: KPI’s: Key Performance Indicators)

* SAPERION® : ECM : Enterprise Content management solution.

* MS Office 2010

* OS MS Windows 7 ultimate

* MS PROJECT 2003

* Minitab version 17

* Lotus Notes Mail Application

* BaseCamp : projects software solution.

* Easy Control Net : for reading / registering data of Temp./ RH.% data-loggers

*Internet: - Professional search for scientific & technical Best Practices / standards in

Pharmaceutical / Food / FMCG/ Plastic /HVAC-R(heat , ventilation , air-conditioning &

refrigeration ) as an Industry & business.

I founded & admin. of the following group / page on Facebook:

https://www.facebook.com/groups/LTC.Quality/

Quality Culture ثقافة الجودة

LANGUAGES KNOWN: - ARABIC & ENGLISH.

1. BULATS (BUSINESS ENGLISH LANGUAGE TEST) passed with a total degree of "3/5"

2. AMIDEAST Placement General English Test Mon.13.08.07: Last Level "12"

CARRIER PATH & TRACK RECORD: - Successful, effective & efficient proven by

recognition of international organization of who is who for professional 2004

CERTIFICATE

PROFESSIONAL CARRIER TRAINING:-

1.FSSC 22000 LAC : Food Safety System Certification 22000 Lead Auditor Training

Course ; SGS ; IRCA-Accredited 25-29.09.2016. ( ISO 22000:2005 , ISO /TS 22002-

1:2009, 7 additional requirements of FSSC 22000 -3.2:2015& ISO 19011:2011.

2.TOT (Training of Trainers) :Chicago Institute of Business :27.02.2013

3.Certified Quality Consultant for QMS :19.11.2011 to 30.11.2011 (60 Hours) / A.I.P.S

(American Institute of Professional Studies )

4.TOT (Training of Trainers) Programme , LTC (Lighthouse Training Center ) /Cairo

University Community Service Center ,8th July to 6th August 2010(Duration 25 hours)

5.ERP Oracle E-Business Suite 11i OPM Planning Module , CITE,11,13&15.07.2010

https://www.facebook.com/groups/LTC.Quality/



6.SCM :Supply Chain Management , ICTS ,13,14&17.6.2010

7.Strategic Management (Planning) ,ICTS,18-20.5.2010

8.Basic Food Safety Requirements ,ICTS, 9-11.05.20100

9.Basics of Human Resources Management ,Ishrak,13-15.2.2010

10.Global G.A.P. Implementation ,ICTS,16-19.01.2010

11. Internal Auditors of ISO 14001:2004, ICTS, Instructor L.A. Safwat M.A. Elmansy

(11-13.01.2010)

12.BRC – Global food safety(British Retail Consortium Standard version 5 -2008 )

Awareness Course : ICTS , Instructor L.A. Ahmed Fathy (4,5,6.01.2010)

13.IFS (International Food Standard version 5 -2007 ) Awareness Course : ICTS ,

Instructor Dr. Ahmed M.A. Hammad ( 23,24&26.12.2009 )

14. Hygienic Requirements & Personal Hygiene of Personnel Working in Food

(SSOP :Sanitation Standard Operating Procedures): ICTS (International Co for Technical

Services ) ,Instructor Prof. Dr. Mohamed Mustafa (20-23.12.2009).

15. Six Sigma Black Belt awarded from Teknisk Konsult Byra, Karlstad, Sweden:

Instructor Prof. .Dr. Eng. Magd Nasr( Nov.& Dec..2009).

16. Lean Manufacturing awarded from Teknisk Konsult Byra, Karlstad, Sweden:

Instructor Prof. .Dr. Eng. Magd Nasr, Dec..2009.

17. Project Management Technologies: Amideast / PRC (Professional Resource Center)

Instructor Prof. .Dr. Eng. Magd Nasr (Nov.2009).

18. SPC: Statistical Process Control SGS - Instructor Eng .L. A. Bakr Hussein (30.09,

1, 4 & 7.10.09).

19. 1st. Aid Medical Training Course MMC (modern management center) / Instructor Dr.

Mohamed Adel Kandil (9 to 11.08.2009).

20. Quality Standard 9001:2008 & Internal Audits For QMS /SGS / Instructor Eng. L.A.

Tag El Din Khallaf (22 to 28.07.2009).

21. OHSAS 18001:2007 Requirements & Internal Quality Auditor: 21.03.2009, MIC

(Management & Industrial Consultancy) Instructor Eng. L.A Mohamed Adel.

22. Time Management: Nov.2008, OTC (online training certificate), American Chamber

of commerce –Egypt /MindLeaders / Cyberlearning.

23. Training &Development : Knowledge Academy(from 29.02.2008 to 02.05.2008)

24. Implementing & Auditing of Quality Management System ISO 9001:2000 by LRSN-M

(February 2008).

25. Labor Law 12/2003 Training by Top Business (05.06.2007)



26. First Aid Training Program by CMD (Center for Management Development) (4-

11.04.2007)

27. Fire Fighting, Prevention & Safety Training Program by CMD( 4-11.04.2007 )

28. Lean Green Belt Certification Program by Symbios –Consulting (1st block 27.05.2007

to 31.05.2007 & second block 01.07.2007 to 05.07.2007)

29. ISO 22000:2005 (FSMS: Food Safety Management System) Seminar by Certification

Body: SGS 1 day 27.03.2007

30. SGP (Supplier Guidance Principle) - Work Place accountability by TCCC (The Coca

Cola Co.) & Certification Body Intertek 1 day Sun.04.03.2007

31. SAP R/3 QM Notification & SAPERION (ECM: Enterprise Content Management)

(Superuser Training Haverhill, U.K. 29.08.2005 to 02.09.2005

32. SAP R/3 QM Module Superuser Training Isando, South Africa 06.02.2005 to 13.02.

2005

33. The Art of Sales: Fundamentals & Skills / AL-AHRAM / MARK (7 –10.8.2004 )

34. The Modern Warehousing Management & Inventory Control / AL-AHRAM /

MARK (31.7 – 3.8.2004)

35. How to Be a Successful Sales Manager / AL-AHRAM / MARK (12-15.07.2004)

36. ISO 14001 LEAD AUDITOR (EMS) (IEMA Approved) SGS –ICS (Societe Generale

de Surveillance International Certification Services Ltd SWITZERLAND) (26-30.09.2004)

37. OHSAS 18001 LEAD AUDITOR (SMS) (QSA Certified) SGS – ICS (Societe

Generale de Surveillance International Certification Services Ltd SWITZERLAND) (12-

16.09.2004)

38. ISO 9001 LEAD AUDITOR (QMS) (IRCA Registered) BVQI (BUREAU VERITAS

QUALITY INTERNATIONAL (22-26.08.2004 )

39.TQM (Total Quality Management & Quality Systems Standards) 6 Courses at AUC

(AMERICAN UNIVERSITY IN CAIRO) (07.02.2004 to 08.01.2005)

39.1 Project Management

39.2 Managing The Quality Function

39.3 Planning For Top Quality

39.4 Standards for Quality ,Environment & Safety Management Systems

39.5 The Basic Six Sigma Breakthrough Improvement Process

39.6 Statistical Quality Control

40. U.A.E. 1997 TO 2003:- Selling skills, Negotiation skills, SAP/R3 training of



a. MM (materials management) & SD (sales & distribution) modules

Superuser

b. Learning modules for formal patient education program. (e.g. Diabetes

Mellitus)

41. K.S.A. 1988 TO 1994:- ROCHE vitamin advisor training, STERLING HEALTH

Training program (PHARMassist™)

KNOWLEDGE, SKILLS, COMPETENCIES, TOOLS & KNOW HOW OF:-

*Best practices of Industries / Manufacturing / Service Business of :-

Pharmaceutical, Food Processing , FMCG, Plastic, Healthcare & HVAC

3PL (TPL : third party logistics) ;AIB ( American Institute of Baking ) Consolidated

Standards for Food Safety 2010 & Allergens ,IFS v 6 ,BRC v 6 ,Global G.A.P. ,

Halal Certificate ,BSC : Balanced Scorecard, Deming Prize ,EFQM, ERP, cGMP

(FDA/EC), FMEA, HACCP , Hygiene, ISO 14001-2004, ISO 17025 :2005 , ISO

22000:2005 , ISO 27001 :2005 ,ISO 9001-2008,ISO 9004:2009,ISO /TS 16949

:2009 ,ISO 31000:2009 ,JCI ( Joint Commission International for Healthcare

Accreditations ), JIT, Lean Manufacturing , BQNP( Baldrige National Quality

Program) , MRP , MRPII, OE , OHSAS 18001:2007 , PCE : process cycle

efficiency , PDCA , QPR : Performance Excellence Software( Collaborative

Management , Scorecard ,Process guide, collaborative portal ) SCM , SIX SIGMA,

TOC , TOV ,Theory of Chaos , Lewin Theory , TQM ,ISO 19011:2011 , SA

8000:2014 ,CSR ,ISO 26000:2010 ,BSCI:2009 : Business Social Compliance

Initiative , BPM : Business Performance Management , 8D Problem solving tool , &

GFSI: 2011 (v 6.1)(Global Food Safety Initiative ).

*I have the ability to communicate with multicultural people.

ossama ismail cv for linkedin

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