ossm nacada region 4 presentation

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Advising from Coast to Coast Supporting your Out of State Student Population Jenna Nobili University of Central Florida 2012 NACADA Region 4 Conference

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Nacada Region 4 Miami 2014

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Page 1: Ossm nacada region 4 presentation

Advising from Coast to CoastSupporting your Out of State Student Population

Jenna NobiliUniversity of Central Florida

2012 NACADA Region 4 Conference

Page 2: Ossm nacada region 4 presentation

Learning Outcomes

• Understand the structure and key campus partners that are essential in building such a program

• Recognize the successes and challenges of the program• Reflect on the relevancy of the program in reference to

the out-of-state population and dynamic at your institution

• Identify student populations at your institution who may benefit from targeted services

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OSSM (pronounced "awesome") is the Out of State Student Mentoring program at UCF. The OSSM program is structured

as a Living-Learning Community, where participating students live together on the same residence hall floor and

have unique opportunities and experiences that help them get involved at UCF and connect to the Orlando community.

Page 4: Ossm nacada region 4 presentation

Institutional Profile

University of Central Florida• Location: Orlando, FL• 2nd largest institution in the nation • Over 90 undergraduate degree programs• Over 100 graduate degree programs• Florida Resident Tuition & Fees: $5,200/ academic year• Nonresident Tuition & Fees: $19,800/ academic year

Fall 2011 Profile• Total Student Population: 58,587 (49,900 undergrad)• Incoming Freshman Class: 6,336• Average SAT: 1384 ~ Average ACT: 30• Out of State Population: 4%

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OSSM: The Beginnings

• 2003/2004: Low out of state first-second year retention rates compared to overall FTIC• Overall first-second year retention rates (averaging ≈ 84%)• Out of state retention rates (averaging ≈75%)

• 2005- Out of State Student Mentoring Program created• Peer Mentor program only• First Year Experience office

• Qualitative feedback- Feelings of isolation; peers not in same situation• Low percentage of out of state in comparison to institution

size (typically 4%-6% of first year class is out of state)• Florida roommates were going home often on weekends

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OSSM: Living-Learning Community

2008- Expansion to Living-Learning Community (LLC)

• Accommodated 56 students living on same residential floor• Collaboration with Housing and Residence Life• 6 Peer Mentors; 2 Resident Assistants• 1 section of Composition 1 (English) course

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OSSM: Academic Advising

2009- First Year Advising and Exploration partnership

• Assigned academic advisor• Expanded course options to include Composition II and

Strategies for Success courses• Common reader between Composition I and Success

course in fall• Academic support- advising in community; workshops• Additional professional staff member to assist with

programming and recruitment efforts

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Living-Learning Community Expansion

2011- Doubled size of LLC from 56- 112 residents

• LLC now has their own residence hall building• 13 peer mentors; 4 Resident Assistants• Graduate Assistant• More course options from General Education Program:

Psychology, Human Species, U.S. History, American National Government, and Cinema Survey

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Support from Academic Advisor

• OSSM Information Sessions at Orientations during summer• Registration in OSSM-reserved course work• Mandatory advising appointment in fall semester• Advising intake form• Academic Support- Workshops in residence halls from Peer

Mentors, Graduate Assistant and Advisor• Knights Achievement- Out-of-State students on scholarship

• Scholarship requirements• GPA Calculations• Goal Setting• Action Plans

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Other Support from Advising

• Assistance with recruitment/marketing efforts each spring• Follow-up with students in summer• Connection with students in attendance at summer B term• August- Out of State Orientation and Lunch• Peer Mentor Training• Attendance at social activities• Community Service events

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Current Structure of OSSM Living-Learning Community

OSSM Living-Learning

Community112 students

Housing and Residence Life

Area Coordinator

First Year ExperienceCoordinator

First Year Advising & Exploration

Academic Advisor

OSSM Graduate Assistant

Peer Mentors (12-13)

Support to scholarship recipients

Admin support from Assistant

Director

Resident Assistants (3-4)

Reserved course work

(7-8 course options/year)

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Budget

• Support from Housing • Peer Mentor stipend• Labor Day trip• T-Shirts

• First Year Experience- August orientation lunch• Grants• Recruitment/Marketing materials• Additional programming

• Division/Office Support for Graduate Assistant

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Success of OSSM Program: Retention Data

Cohort OSSM Retention Rate

General Out of State Retention Rate

Difference Overall FTIC Retention Rate

2010-2011 87.2% 78.8% + 8.4% 87.3%

2009-2010 87.2% 76.1% + 11.1% 86.7%

2008-2009 87.8% 79.5% + 8.3% 87.1%

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Success of OSSM Program: GPAs

Cohort OSSM Average GPA

All FTIC Average GPA

Fall 2011 3.16 3.0

2010/2011 3.18 2.9

2009/2010 3.19 2.9

GPA reported is the institutional “UCF GPA”

OSSM students taking at least one OSSM-related course averaged a 3.22 GPA for the fall 2011 semester.

Page 15: Ossm nacada region 4 presentation

Success of OSSM Program: Qualitative DataData from Fall 2011 End-of-Semester Survey

Top 3 Benefits of Taking an OSSM course1. Provided student with the opportunity

to make friends2. Enhanced overall quality of class3. Gave student an instant network of

people to study with

97% of students “agreed” or “strongly agreed” that living in the OSSM building helped them have a smooth transition to UCF

Top 3 OSSM Services that aided in the student’s transition to UCF1. Living with other out of state

students2. Working with an OSSM academic

advisor3. Taking classes with out of state

students

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Success of OSSM Program: Qualitative DataStudent Comments from Fall 2011 End-of-Semester Survey

“Living with OSSM is a great way to establish community with other students who are going through the same transition as you”

“It allowed me to enjoy my first semester without feeling like I was the only out of state student”

“The OSSM dorm keeps me up to date with on-campus events and sporting events”

“OSSM becomes a family that helps you cram for midterms and throws birthday parties”

“I have made a bunch of new friends with people from all around the United States”

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Challenges of OSSM Program

• Inconsistent budget!- Hard to plan each year• Faculty Collaboration with common course work- “Buy In”• Reserved course work only optional• Low attendance for events

• Spring events- drop in attendance• Could increase in size be hurting the program?

• “Hyper-Bonding”- Conduct Issues• Living-Learning Community Structure at UCF

• Currently no “point person” or office to report to• New Position in Housing- Assistant Director for Academic

Initiatives• Tracking- How University/offices “define” out of state• Advising Load- Balancing demand with time

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How is this relevant to MY institution?

• Out-of-state students in Florida• State limit on out of state attendance• State incentives: Bright Futures Scholarship program

and Florida Prepaid College program• National Trend: Out of state students as revenue streamHoover, E. & Keller, J. (2011). More students migrate away from home. Retrieved from The Chronicle Website: http://chronicle.com/article/the-cross-country-recruitment/129577

Wilmath, K. (2011). Florida’s state universities look at new revenue streams. Retrieved from St. Petersburg Times Website: tampabay.com

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Florida Institutions: Out of State PopulationsAs reported by NCES College Navigator (Fall 2010 Enrollment)

http://nces.ed.gov/collegenavigator/

Florida Institution Out of State Population

University of Central Florida 4%

Florida International University 3%

University of Florida 4%

University of South Florida 5%

Florida State University 8%

Florida Atlantic University 8%

University of North Florida 2%

Florida Gulf Coast University 8%

University of West Florida 7%

Florida A&M University 19%

New College of Florida 20%

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Region 4 States: Out of State Populations

Institution Out of State Population

State

University of Georgia 11% Georgia

Georgia State University 4% Georgia

Valdosta State University 2% Georgia

Kennesaw State University 3% Georgia

University of Alabama-Birmingham 10% Alabama

Alabama State- Montgomery 37% Alabama

The University of Alabama-Tuscaloosa 42% Alabama

University of North Alabama- Florence 11% Alabama

Mississippi State University 34% Mississippi

University of Southern Mississippi 21% Mississippi

As reported by NCES College Navigator (Fall 2010 Enrollment)http://nces.ed.gov/collegenavigator/

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Questions to Consider Institutional Needs

1. Are out-of-state students a minority population at my institution?

2. What are the retention rates of these students?3. Has any qualitative feedback been collected from out-of-state

students about their transition and experience at my institution?4. Are there any current programs or initiatives that exist to

support out-of-state students?

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Questions to Consider for Implementation

1. What offices or departments would be the “key players” in developing an out-of-state program or living-learning community at my institution?

2. Is there a budget to support this initiative?3. What additional layers of support can be provided for free?4. Considering the model reviewed today and issues discussed, are

there other populations at your institution that could benefit from any of the following services?• Assigned academic advising• Targeted advising services• Peer mentor support• Living-learning community

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Questions?