other mining industry perspectives on handling community grievances

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    http://www.hks.harvard.edu/m-rcbg/CSRI/

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    http://www.hks.harvard.edu/m-rcbg/CSRI/http://www.csrm.uq.edu.au/

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    http://www.beyondthemine.com/2007/?l=1&pid=470&id=471

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    http://www.international-alert.org/pdfs/conflict_sensitive_business_practice_all.pdfhttp://www.reports-and-materials.org/Ruggie-report-7-Apr-2008.pdf

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    http://www.un.org/News/Press/docs/2004/

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    http://www.ifc.org/ifcext/sustainability.nsf/Content/%20EnvSocStandards

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