Role Description and Person Specification

Fundraising OfficerSalary £24,000 to £26,000 plus Pension.Reporting to Senior Fundraising Manager37.5 hours per weekPredominately based at Charity Headquarters in Newquay, with option to work from home or other charity locations as required

Key relationships internal Key relationships external

Senior Leadership Team Supporters Fundraisers Community Groups Communications & Marketing team Companies, SME’s and their employees Volunteer Manager Event Suppliers Volunteers Business networking groups / CCC All HQ staff Fundraising Bodies Charity Shop Managers Competitor Charities Operations Team Schools and Young People

Cornwall Air Ambulance has been flying for over 30 years, attending nearly 29,000 missions to those in need of urgent medical attention. We are tasked to over 1000 missions every year and our crews bring lifesaving critical care throughout Cornwall, the Isles Scilly and beyond.

In April 2020, we saw the arrival of our brand new AW169 helicopter a lifesaving ‘Emergency Department’ for the skies.

Saving lives is the charity’s mission. Despite the pandemic, illness and injury were not put into lockdown, and it was incredibly important that the charity operations adapted to make sure the crew and helicopter respond to those in their hour of need.

It costs £5m per year to run the charity which is funded through the amazing generosity of our supporters.

By joining our incredible team you can be part of the future to help and sustain the income of the charity, so “Future lives depend on you”.

Key ResponsibilitiesThe postholder will be responsible for fundraising income as per an agreed annual target. Working with other members of the team to achieve sustainable income generation and build key relationships within our supporter groups:

Individual SupportersCommitted Supporters

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Company GivingCommunity GroupsEvent Participants

This role is a varied one and the postholder should be willing and able to multi-task and complete a wide range of duties, with conflicting deadlines. You will need to be hard working and motivated, with a proven track record of not for profit fundraising.

AuthorityThe Fundraising Officer will report to Senior Fundraising Manager

The post holder with enjoy a high degree of autonomy but will also be a part of the fundraising team in a supportive culture, where everyone is Proud to be Cornwall Air Ambulance.

Meeting attendance may include (this list is not exhaustive)

Project Working Groups Air Ambulance UK Meeting with supporters / potential supporters eg Community groups/businesses Training Fundraising and Charity Shop team meetings Training Meetings with Volunteers Weekly team meeting

Accountable for the combined income generation in the Fundraising Department.

Annual Income > £600,000

The post holder will provide support to the wider Fundraising Team

Principle Accountabilities of the Role

1. Work with the Senior Fundraising Manager and the wider team to devise, develop and implement budgets and marketing plans for fundraising activities.

2. Achieve targets and grow income ensuring that expenditure is kept within budget.3. Cultivate relationships with volunteers, individuals supporters, partnerships and

event organisers.4. Working in-conjunction with the PR and Marketing team, develop and implement an

inspiring programme of supporter communications including updates, key documents and materials for engagement, stewardship and donor recognition.

5. Provide exceptional levels of customer care to ensure that relationships are maintained and developed.

6. Provide best practice advice and information on fundraising to new and existing supporters, informing of relevant charity legislation and obligations regarding risk assessments.

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7. Undertake campaign analysis to provide the management team with detailed information of the effectiveness of campaigns, including return on investment and areas for improvement.

8. Identify, research and recruit new corporate businesses and sponsorship opportunities, including the writing of proposals and pitches. Account manage existing supporters.

9. Provide talks and presentations to potential supporters, adapting content to inspire audience.

10. Working in collaboration with a project team, devise a challenge and events calendar, project manage events, including carrying out risk assessments, and developing supplier partnerships.

11. Attend networking events, and build relationships with key individuals12. Working in partnership with Retail Shops to support the local community with

fundraising initiatives.13. In-conjunction with the Volunteer Manager identify volunteering roles and activities

to support fundraising activities.14. Maintain accurate supporter records utilising the CRM database

Other Requirements

1. Act as an ambassador of Cornwall Air Ambulance at all times.2. Understand and comply with all relevant charity legislation, data protection and

Cornwall Air Ambulance Trust policies and procedures.3. Keep abreast of market trends and best practice, utilising this information to update

and implement processes as required.4. Business development and relationship building in an ever-changing environment.5. Ensure supporters are communicated with in a timely and accurate fashion6. Attend fundraising events, networking and activities outside of normal working

hours including weekends and Bank Holidays as required.7. Adhere to all CAAT policies and procedures8. Adopt and promote the positive behaviours culture of Being Proud to be Cornwall

Air Ambulance9. To undertake any other duties as shall be deemed appropriate by the Senior

Leadership team.

The above is not exhaustive, and the post holder may be required to perform other duties appropriate to the role.

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Person Specification

Fundraising OfficerPredominately based at Charity Headquarters in Newquay, with option to work from home or other charity locations as required

Attributes Requirements Method of AssessmentEssential Desirable

Qualifications, training &

professional membership

Educated to A Level or equivalent

Member of the Institute of Fundraising

Application Form

Knowledge & experience

Knowledge of the Fundraising Codes of Practice and how this translates into charity fundraising

Experience of working in a Not for Profit organisation

Digital fundraising knowledge and application

Demonstrate recent and relevant experience of successful fundraising

Project Management experience

Experience of managing others, in particular volunteers

Meeting and exceeding challenging targets

Knowledge of websites and social media platforms

Application FormInterview

Skills & abilities

Prioritisation and time management skills.

Confidence to speak publicly

Strong customer service skills

Ability to recognise and capitalise on opportunities

Compelling networking and relationship building skills.

Meticulous attention to detail.

Ability to work as part of a team whilst undertaking solo projects

Use of third-party platforms for digital fundraising

Ability to analyse data and produce reports

Application FormInterview

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Excellent IT skills including MS Office packages, in particular Outlook, Word, Excel, Power-point and CRM databases

Personal qualities

Ability to remain calm and focussed under pressure.

Enthusiastic, imaginative, energetic and creative with a “can do” attitude

Initiative, confidence, drive and flexibility to deal with unexpected situations or last minute changes in a dynamic organisation.

Enthusiasm and passion for Cornwall Air Ambulance’s work

Application FormInterview

Other

Willingness to undertake out of hours work when required

Full UK driving license Interview

How to Apply

To apply for this position please complete the Application Form, carefully setting out how your qualifications, experience and knowledge matches the principal accountabilities of the role and the person specification. Send with CV and a covering letter to:

Jackie.davis@cornwallairambulancetrust.org

Jackie DavisCornwall Air Ambulance TrustTrevithick DownsNewquayCornwallTR8 4DY

The closing date for applications is midday on Thursday 10th December 2020.

Interviews will be held week commencing 14 December 2020.

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