otn personal videoconferencing - installing the software
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Personal Videoconferencing
Installing the Software on a PC Duration: 3½ min.
V 2.0
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Setting Up Personal Videoconferencing
1. Download and install the software– tm.otn.ca
2. Configure the software– Identify devices and select options
3. Self-test your system– Launch a call to one of OTN’s test systems
to check audio and video quality
OTN Personal Videoconferencing - Installing the Software on a PC
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Download and Install SoftwareStep #1
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1. Log in at tm.otn.ca with the credentialsfrom your OTN Portal application– User name is email address you provided
2. Click download link
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Step #1(a) Download and Install Software
OTN Personal Videoconferencing - Installing the Software on a PC
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The installation begins. Follow the on-screen prompts.
To complete the install, click Finish in the final setup dialog box.
Step #1: Download and Install Software
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Configure the SoftwareStep #2
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Step #2: Configure the Software
After installation a configuration window appears
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To manually open configuration window1. Right-click program icon ( ) in system tray
2. Select “Configuration”
Step #2: Configure the Software
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Step #2: Configure the Software
Devices tab: Select your “headset” device (for speaker and microphone)
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Devices tab: Select your HD camera
Step #2: Configure the Software
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Devices tab: Select “Echo Cancellation”and “Auto Adjust Microphone Level”
Step #2: Configure the Software
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Network tab: VidyoProxy Address = Automatic
Step #2: Configure the Software
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Network tab: Select “Use settings from Internet Explorer”
Step #2: Configure the Software
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Video tab: Select “Best Quality (recommended)”
Step #2: Configure the Software
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Options tab: Select…– Start VidyoDesktop on login
– Play a tone when participants join/leave
– Always Display Toolbar
– Show Participant Names
Step #2: Configure the Software
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Options tab: DO NOT select “Auto Answer Enabled”
Step #2: Configure the Software
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If using a portable computer, set the power plan to “High Performance” to experience better quality video
Step #2: Configure the Software
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If you plug-in or un-plug audio/video devices, you must re-configure the device settings
Step #2: Configure the Software
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Errors indicated by “pink” configuration icon
Error messages appear in “Alarms” fieldon Status tab
Step #2: Configure the Software
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Self-Test Your SystemStep #3
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Step #2(b) Self-Test the Software
Log in at tm.otn.ca
Go to Search Systems page
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1.Search for OTN test systems (available 24/7)– Type TOR_OTN_PCVC in search field
2.Find a test system in Search Results list
3.Click Connect
4.Complete Call Detail fields & click Connect
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Step #2(b) Self-Test the Software
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Confirm you are receiving video and you can hear audio
Step #3: Self-Test Your System
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OTN Support
If you need help to configure or test your system contact OTN Service Desk– 1.866.454.6861 (option 1)
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Thank you
OTN Personal Videoconferencing - Installing the Software on a PC