our approach - brennan it · that will increase business telecommunications productivity and...
TRANSCRIPT
Our approach
4 Cloud Solutions 6 IT Services & Support8 Phone, Video & Collaboration10 Data Networking
12 About us13 About you
14 Business Internet16 Hardware & Software Licensing18 IT Security20 Software Development22 Join the conversation
2
Working with you on technology solutions designed to meet your business needs.
3
Cloud Solutions
Our goal is to make the Cloud what you need it to be, from the freedom to scale your requirements as they change to only paying for the Cloud computing features that you need.
4
IaaS
Infrastructure-as-a-Service is a
fully-outsourced and customised
computing infrastructure for
your business. Rather than buy
equipment and data centre
space, you can buy all of them
as a managed service.
Hybrid Cloud
The Hybrid Cloud is an integrated
and centrally managed Cloud
solution, combining on-premise
and Private Cloud resources.
Backup and RaaS
Backup and Recovery-as-a-
Service delivers onsite hardware,
connectivity, off-site data
storage and replication as a
managed service. It is a secure
and scalable solution to meet
your data storage needs.
Cloud Disaster Recovery
The power of the Cloud to deliver
enterprise-level protection at an
affordable price, allowing you to
confidently recover within hours
of a disaster being declared.
Co-location
Carrier-grade facilities that
deliver high-reliability and
performance hosting services,
with guaranteed service levels
and 24/7 support.
SaaS
Software-as-a-Service is a
software delivery model where
software is centrally hosted
in the Cloud, allowing you to
preserve capital and scale costs.
Cloud Solutions
“Having our infrastructure outsourced in a virtual platform means we’re able to dynamically add and remove computing resources like storage, processing power or RAM when our needs change. This makes us confident that our IT infrastructure can adapt to and serve our business needs well into the future.”
Shane Silver, Count Financial
“Brennan IT were able to understand how our business worked and what we were aiming to do with technology in terms of our customers and our operations. I’d recommend Brennan IT and Infrastructure-as-a-Service to any business considering an outsourced infrastructure solution.”
Angelo Carbone, Northline
“With an increasing number of customers using our platform to manage jobs and store artwork, the fact that we can increase capacity on demand is enormously beneficial. To simply be able to schedule an upgrade with the Brennan IT team makes managing our requirements stress free.”
Brett Herford-Fell, Kwik Kopy
5 Cloud Solutions
IT Services & Support
Our IT services and support offerings are flexible and allow you to select certain components or outsource the whole of your IT infrastructure. By utilising our IT services and support options we help you manage costs, reduce risk, increase flexibility and realise operational efficiencies.
6 IT Services & Support
Managed Services
Total support and management
of your IT environment for a
fixed monthly fee.
Independently ranked as the
#1 Managed Services Provider
in Australia by MSPmentor.
IT Service Packs
Pre-paid blocks of IT support
Service Pack hours, available
in 25, 50 or 100 hour blocks.
Project Services
The management and
implementation of IT
projects from small, intricate
undertakings through to large
IT infrastructure deployments.
“Some of our equipment is aging. With a Managed Services agreement in place, we know exactly what support is going to cost. While the quality of Brennan IT’s service has made the decision easier, the move is also about price assurance.”
Justin Kingston, Executive Channel
“Partnering with Brennan IT has saved us time, saved us money, and allowed us to scale with ease. Most importantly, we can focus on our core business - retail - without being distracted by any IT issues that we’re not specialists in.”
Mark Lincoln, Lush Australia
“The ongoing support from Brennan IT has been fantastic.”
Stephen Guthrie, Prosperity
7IT Services & Support
From phone plans through to messaging, mobility and video conferencing, we supply the products and solutions that will increase business telecommunications productivity and flexibility, while remaining cost effective.
Phone, Video & Collaboration
8
Phone Plans
Retain current phone numbers
and incorporate existing PBX with
a managed communications
platform for both inbound and
outbound phone services.
Phone Systems
Tailored to suit the specific
needs of your business, we
can build and deploy the
infrastructure and software
deliverables that best suit
your business applications.
Hosted PBX
A fully dedicated and hosted
telephony platform that delivers
all you need from a phone system.
Packages can be supplied in
billing formats to suit.
Unified Communications
Converge all of your business
communication, networks,
systems and applications on
any device, in any location.
Messaging
Messaging systems are
the enabler of unified
communications platforms,
providing capabilities such as
instant messaging, presence,
email and voicemail.
Video Conferencing
Achieve high-quality video
conferencing, with the ability
to integrate desktop and mobile
devices to suit the exact needs
of your business.
Phone, Video & Collaboration
“When you have a facility like video conferencing, the spin off is collaboration. You get to tap into the experience of each staff member. Without question, manageability also becomes that much easier.”
Ricky Balea, Youi
“We are thrilled with the solution we have and with the ability to scale up, we now have plans to expand our use in the future. These plans include increasing the bandwidth to facilitate video streaming from the website and implementing a hosted Disaster Recovery site remotely.”
David Rowan, Racing Queensland
“Brennan IT have been involved in our IT infrastructure for several years now. Their approach is one of partnership, which we like. They really do take the time to understand where we’re at, and in fact they’ll often come to us with proposals for better ways of supporting the business.”
Cory Dewar, Strandbags
9Phone, Video & Collaboration
Data Networking
Reliable and secure Wide Area Networking that’s easily accessible, so you can work with both agility and speed. With guaranteed bandwidth and industry leading Service Level Agreements, we ensure that you can work with flexibility and confidence, 24/7/365.
10 Data Networking
Private Networking
Private IP Networking seamlessly
connects your office locations to
create one secure virtual private
network (VPN).
Private IP Internet
Our Private IP Internet injects
secured internet access to all
sites across your Private IP
Network, reducing dependence
on any single site.
Remote Access
Achieve fast and secure remote
access into your Private IP
Network from any internet
connection, whether at home,
at a customer site or on the road.
Business Continuity
A secure Private IP connection
with automatic failover. Select
from our options of diverse
access methods, carriers and
device configurations.
“Brennan IT has been phenomenal to deal with. They are ‘walking the talk’ when it comes to getting the job done and have quickly taken a leading role in communicating with each property to ensure the smooth handover and transition.”
Iqbal Jumabhoy, Rendezvous Hotel Group
“The stakes are much higher now with more stores in our network. Our new Private Cloud infrastructure supports a more robust disaster recovery response. Our time to recover will be much shorter, reducing the financial and operational impact on the business.”
Matt Keays, Super A-Mart
“For Modoras, the depth of Brennan IT’s offerings mean that we’ll always have access to the solutions that are ‘the best of the best’ as we grow, making us more agile and keeping us up to date.”
Jita Sarai, Modoras
11Data Networking
About us
12
1997
2009
2005
Melbourne Office
Brisbane Office
Newcastle Office
BRW Fast 100Ranked #1 MSP in Australia
Ranked #1 MSP in Australia
BRW Fast 100Deloitte Technology Fast 50
BRW Fast 100Deloitte Technology Fast 50
BRW Fast 100Deloitte Technology Fast 50
Specialised in Managed Services focusing on IT support and consulting for the Australian mid-market
iExec Acquisition – Increased geographical reach across Australia, allowing Brennan IT to offer
customers a number of products which combine both voice and data technologies
TSA Acquisition – Brennan IT becomes one of the dominant IT&T Service Providers, expanding their suite of telecommunication solutions to include PABX, VoIP,
telephony hardware and maintenance services
Tele-IP Acquisition – strengthens Brennan IT’s telephony business, expertise and presence in the mid-market
Scentral and Sirocco Acquisitions – increased geographical reach across
regional areas including Newcastle
2013
Sydney Office
#1 Managed Services Provider (MSP) in Australia for 4 years running
Launched first custom publication to focus on technology trends – The Buzz Magazine
Launched Brennan IT’s first Cloud offering
Surpasses 1,000,000th Service Desk Ticket
250 staff
180 staff
155 staff
25 staff
3 staff
Ranked #1 MSP in Australia
Smart 50 Award Ranked #1 MSP in Australia BRW Fast 100Deloitte Technology Fast 50
Financial Review’s MIS Strategic 2008 Award Deloitte Technology Fast 50
BRW Fast 100Deloitte Technology Fast 50
Launched Brennan Voice & Data Services
Brennan IT Founded
A proven approach for delivering award-winning business solutionsA proven approach for delivering award-winning business solutions
About you
13
Hardware & Software LicensingYOU
We’ll support you with
Dedicated Client Manager
Cloud Solutions
IT Services & Support
Phone Video& Collaboration
DataNetworking
BusinessInternet
IT Security
SoftwareDevelopment
Australian based Service Desk
Over 150 certified Technical Staff
Dedicated Service Delivery Manager
OURPEOPLE
PRODUCTS & SERVICES
LEADING TECHNOLOGY PARTNERS
Business Internet
As a multi-carrier vendor we provide a range of industry leading business internet solutions. With a variety of access technologies such as copper, fibre optic and wireless, we ensure that you have solutions tailored specifically to your needs.
14
Business Broadband
Access to a fully managed
business internet service with
high speed and security, delivered
via a variety of access methods,
providing an internet service with
greater speed and security.
Internet Access Technologies
We provide a range of internet
access methods with a variety
of different speeds and
bandwidth options to suit your
specific business needs. Our
internet products are geared
towards mobility, productivity
and reliability, providing you
with the best for your business.
Business Internet
“There is hardly any downtime. Brennan IT are proactive to ensure that our systems are tuned-up and running smoothly.”
Enis Huseyin, Bankstown City Credit Union
“We’ve built an outstanding rapport with Brennan IT. They are proactive and reliable, and because they manage everything for us, we rarely have issues.”
Grant James, Outrigger Hotels and Resorts
15Business Internet
“Brennan IT’s technical services are highly skilled and very responsive. Both their familiarity with our systems and their approach to problem solving is excellent.”
Belinda Kay, St. Mary’s Rugby League Club
Hardware & Software Licensing
Access the best prices on the market and experience a flexible approach to ordering all of your hardware and software licensing products. Offering a flexible approach to ordering, we guarantee a 4 hour response to any enquiry. You can purchase directly through our Online Tech Store or via our Hardware and Software Procurement Team.
16
Online Tech Store
Created to take the hard work
out of ordering hardware and
software, the Online Tech Store
allows you to shop for the latest
and greatest tablets, notebooks,
desktops, software, printers,
storage and much more.
Visit the Online Tech Store at
shop.brennanit.com.au
Hardware Purchasing
Our team can consult on the
hardware that best suits your
requirements. To ensure hardware
readiness, items such as desktops,
laptops and servers can be
pre-assembled and configured
specifically for your use.
Software Licensing
We work with the leading
software providers such as
Microsoft, Citrix, Symantec,
VMware, Sophos, Adobe and
AutoDesk to provide you with
access to the most up-to-date
software on the market.
Hardware & Software Licensing
“Since we’ve been associated with Brennan IT we’ve increased the number and type of instruments that are available through our portal, so we now have options available for a greater number of clients with a greater range of needs.”
Andrew Marty, SACS Consulting
“We’ve absolutely saved money on licensing costs. We have the peace of mind of being compliant with our Microsoft licensing requirements, and because licenses are transferred via group policy when someone leaves, we’re never paying for licenses we don’t use.”
George Bounassif, Paynter Dixon Construction
17
“Partnering with Brennan IT gives us peace of mind that our ICT systems will keep pace with our needs as we grow.”
Debbie Vivian, Enersys
Hardware & Software Licensing
IT Security
Protect your business network and applications from increasingly sophisticated threats through a range of managed IT security products specialising in networking, email and web security.
18
Network Monitoring
SecureView provides real-time
granular visibility giving you
more control over utilisation,
performance and security.
DDoS Protection
DDos Defender detects and
classifies internet traffic into
suspect and legitimate, blocking
potentially suspect traffic.
Intrusion Prevention
Intrusion Defender monitors
network traffic and system
processes to identify malicious
behaviour and react in real-time
to halt this behaviour.
Email Security
Protects your business against
spam and email attachment
viruses with Secure Mail.
Web Security
Created by merging URL filtering
and anti-malware technology,
web content filtering blocks
malware downloads and web
threats, enabling compliance
and creating online security.
IT Security
“The relationship feels not like a service agreement, but like having a corporate partner in our work.”
Chris Gardiner, Police Citizens Youth Club
“There was a PC with a virus that triggered all sorts of issues across the network and with SecureView we were able to quickly identify the issue and respond before the problem got out of hand. From a customer service perspective, we are able to offer a better experience, by being able to quickly and effectively respond to users calls.”
Barry Sanders, Endeavour Foundation
“The solution implementation went well and truly met our current and forecasted growth needs.”
Dave Corbet, WSP
19IT Security
Software Development
Fluent in a variety of programming languages and web, database and graphic technologies, we have your unique requirements in hand. Our team offers a proven service that can build, maintain and enhance enterprise systems to deliver value to your business.
20
SharePoint Development
Expert Microsoft SharePoint
designers and developers
delivering tailored business
solutions. Our goal is to simplify
your user experience.
Web Apps
Applications that can be easily
accessed over the internet by
your chosen audience, from
extranet applications through to
billing applications, web portals
and websites.
Mobile Apps
Designed to help improve your
business processes by providing
users with easy access to your
information and brand, across
a variety of platforms.
.NET Development
Providing you with all of the
benefits of .NET’s flexibility,
reliability and scalability
across an ever increasing
variety of applications.
Microsoft Dynamics CRM
Optimise your sales efforts and
achieve real-time insight with
a fully customised CRM system
to meet your many different
business demands.
FireMate
FireMate delivers automation
tools and devices, for
field operations, through
a unique set of web and
mobile based applications.
Software Development
“One advantage of working with Brennan IT is their expertise across a range of different areas. The more we can work with Brennan IT, the better overall business solutions we can get, and everything becomes more integrated.”
Stuart Deer, Farmoz
“The ClubSAFE Multi-Venue Self-Exclusion tool is globally unique. It’s a solution with world-wide potential. There has been interest from governments and other bodies in the program.”
Rowan Cameron, ClubsNSW
“Brennan IT have been truly responsive throughout the development process, especially to requested application improvements and tweaks. I’d absolutely recommend them to any company looking for a software developer.”
Andrew Hickman, FireVac
21Software Development
The BUZZ
The Buzz is our print magazine and website aimed to
help Australian businesses understand the latest trends
in technology. Our motto is ‘Talking Tech Trends’ and we
offer accessible and interactive coverage of the latest
products and solutions in the fast-paced world of IT.
Visit The Buzz website today at
www.thebuzzmagazine.com.au
or follow on Twitter @Brennan_IT_Buzz
Join the conversation
22
BUZZtalking tech trendsthe
ENABLING THE
WORKFORCE
WHY BUSINESSES ARE USING TECHNOLOGY
TO CHANGE THE WAY THEY WORK
Where? Everywhere.
When? Now!
Make mobility a workforce hit
The Unified Push
Tips for adopting UC
Custom Clouds
Where to for the revolution?
Criminal, Silent
and CostlyWhat’s threatening you?
Road to Recovery
DR’s coming-of-ageWINTER/SPRING 2012
Volume 1: Issue 1
The VOICE
The Voice newsletter combines
both reader and editor picks of
the most interesting business
and technology articles of the
month at Brennan IT. The Voice
delivers news, case studies,
tech and business tips to help
put your business ahead of
the curve.
The DEAL
Be the first to get the latest
promotions and exclusive
hardware and software special
offers. The Deal newsletter helps
you make smart buying decisions
by keeping you informed on
what’s new in the market, all
at the best possible prices.
The BLOG The frequent Brennan IT blogs
offer personality, opinion, advice
and expertise on a wide range
of tech and business topics.
The Brennan IT blog network
showcases the experiences and
opinions of selected industry
professionals and leaders who
share a passion for technology
and business performance.
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