www.southhooklng.com

Our Community Safety Information and

Emergency Instructions

South Hook LNG Terminal, Herbrandston

Please read this booklet and keep it in a safe place.Ensure the booklet is left at the property to which it

has been posted if you move house.

2

The purpose of this bookletSafety is South Hook LNG’s number one priority. Inall our operations, we place huge emphasis onprotecting the wellbeing of all our staff, ourneighbours and the environment.

Everything we do is rigorously tested and monitoredby ourselves and by a number of statutoryRegulators, including the Health & Safety Executive(HSE), and Natural Resources Wales (NRW).

However, in the unlikely event that there is a majorincident at the Terminal, we want those around us tobe prepared. Within this booklet you will findinformation on how you will know an incident hasoccurred and what to do. You will also be able tofind out more about what we do at the South HookLNG Terminal and our safety record.

Please read this booklet and keep it in a safe place. Ensure the booklet is left at theproperty to which it has been posted if you move house. All information is correct atthe time of printing.

Please read this booklet and keep it in a safeplace. Ensure the booklet is left at the property to which it has been posted if you move house

For blind or partially sighted residentsWe are aware at South Hook LNG that some of our

local residents might be unable to read theEmergency Instructions. To help, we have set up a

FREEPHONE telephone line.

Call free on 0800 046 3470 to hear a recording of theEmergency Instructions and the Alarm sound.

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The COMAH (Control ofMajor Accident Hazards)Alarm and Quarterly TestsIn the unlikely event that a major incident occurs, aspecial Alarm, known as a COMAH Alarm, will besounded which will be clearly heard outside the SouthHook LNG site. You can find out more about COMAHRegulations on page 8 of this booklet.

The COMAH Alarm has a distinctive sound - an intermittent tone.

This specific COMAH Alarm is only sounded ifthere is a potential danger to our local community.

The ‘All Clear’ is a single continuous tone and thistone will be sounded when the incident is over.

You can also hear these Alarms when they areregularly tested on the first Tuesday of the quarter: • January• April• July• October

The tests occur at 2.30pm and again at 7.30pm.

Fridge magnets detailing the dates of the COMAHAlarm test are available.

If you would like to listen to a recording of the COMAHAlarm and the ‘All Clear’ sound to make sure that youcan recognise them, please call our special Freephonenumber: 0800 046 3470. Besides playing the sitesirens, the recorded message repeats the emergencyinstructions given in this booklet.

Please note that, with the exception of the test dates, this specific COMAHAlarm is only sounded if there is a potential danger to our local community.

In the unlikely event that you hear a COMAHAlarm outside the publicised test dates,please do the following:

Go into a house or building• Shut doors and windows

• Switch off ventilation fans, central heatingand all sources of ignition, including gasand electrical heating appliances

• Block incoming draughts

• Put out naked flames

• Do not light matches

• Do not smoke

• Close the curtains of windows facing our site

Stay in until you are advised todo otherwise• Wait inside until the ‘All Clear’ is given, or youare given other advice from the EmergencyServices. Messages giving the ’All Clear’ willonly be issued by the Emergency Services,South Hook LNG or the local radio

• Do not leave the area. You may hinderaccess required by the Emergency Services

• Co-operate fully with the instructions givenby the Emergency Services

Listen to the local radio• Information and advice will be broadcastedby the Emergency Services

Goin

Stayin

Tunein

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93-96FM | 882AM 102.5FM

In the unlikely event of an emergencyYou will hear the COMAH Alarm. This has a distinctivesound - an intermittent toneIf you hear this Alarm

Go in… Stay in… Tune inIn the unlikely event that you hear a COMAH Alarmoutside the publicised test dates, please do the following:Go in: Go into a house or building• Shut doors and windows• Switch off ventilation fans, central heating and all sourcesof ignition, including gas and electrical heating appliances

• Block incoming draughts• Put out naked flames• Do not light matches • Do not smoke• Close the curtains of windows facing our site

Stay in: Stay in until you areadvised to do otherwise• Wait inside until the ‘All Clear’ is given, or you are givenother advice from the Emergency Services. Messagesgiving the ’All Clear’ will only be issued by theEmergency Services, South Hook LNG or the local radio

• Do not leave the area. You may hinder access requiredby the Emergency Services• Co-operate fully with the instructions given by theEmergency Services

Tune in: Listen to the local radio• Information and advice will be broadcasted by theEmergency Services

The All Clear is a single continuous tone whichyou will hear when the incident is over

93-96FM | 882AM 102.5FM

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What you should do in an emergencyTo make sure that you know what to do in the unlikelyevent of an incident, we have created an important setof emergency instructions.

A magnetic card with theseinstructions on has alsobeen included with thisbooklet. To make sure youalways have these to hand,we suggest that you keepit on your fridge, orsomewhere that it will beeasily seen in your home.Please read this bookletand keep it in a safeplace. Ensure the bookletis left at the property towhich it has been postedif you move house.

South Hook LNG TerminalEmergency Instructions CardThis card is magnetic for use on your fridge so you can findit quickly, if necessary. Please ensure this card is left at theproperty to which it has been posted if you move house.Controls of Major Accident Hazards RegulationsPlease read this information carefully and share it withyour family. Please co-operate with any instructions or requestsmade by South Hook LNG or the local EmergencyServices during an incident.In the unlikely event that an incident has an effect off-site, the South Hook LNG COMAH Alarm will alert you.8 The COMAH Alarm has a distinctive sound - an

intermittent tone8 The All Clear is a single continuous tone which

you will hear when the incident is overThe Alarm is tested quarterly, on the first Tuesday inJanuary, April, July and October. The test will sound at2.30pm and again at 7.30pm

For further information: Call free on 0800 046 3470South Hook LNG has set up a dedicatedcommunity telephone line: 01437 782012NotificationArrangements have been made with the local radio stations to interrupt

programmes and issue emergency information to you in our local community,

in the unlikely event of an incident.Local radio stations will be used to keep you fully briefed on any emergency

situation through regular bulletins on air.

Please visit us @SouthHookLNG in the event of an emergency for updated

information or visit our website at www.southhooklng.com

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Please visit us @SouthHookLNG in the event of an emergency for updatedinformation or visit our website at www.southhooklng.com

JAN APR JUL OCT

As a reminder:

• The COMAH Alarm has a distinctive sound- an intermittent tone

• The All Clear is a single continuous toneand will be sounded when the incident is over

• The COMAH Alarm is tested quarterly onthe first Tuesday in January, April, Julyand October. The tests will sound at2.30pm and again at 7.30pm

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About the South Hook LNG TerminalSouth Hook LNG is a Liquefied Natural Gas (LNG)receiving Terminal. We receive, store and regasify LNG that arrives at our Terminal.

The LNG that arrives at our Terminal is natural gas thathas been cooled and liquefied to one six-hundredth ofits original volume, making it much easier to transportand store. It is then shipped in state-of-the-art vessels,specifically designed to accommodate the lowtemperatures of LNG.

Our Terminal consists of a jetty, which allows theberthing of LNG ships, and five storage tanks, in whichthe LNG is stored before being gently warmed until itreverts to a gas and then enters the NationalTransmission System (a network of gas pipelines whichrun throughout the UK).

Storage and transportation of the LNG requires nopressurisation or refrigeration to maintain it in a liquid state.

The South Hook LNG Terminal: Receiving, Storage and Regasification

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Safety at South Hook LNG At South Hook LNG, safe operation is our highestpriority. We place stringent measures upon ourselves tomake sure that all our safety processes areimplemented effectively. Additionally, we are alsogoverned by a number of UK and European regulations.

Most importantly, the South Hook LNG Terminal is aTop Tier COMAH (Control of Major Accident Hazards)regulated site. This set of regulations aim to preventand limit the impacts of major accidents involvingsubstances, such as LNG and liquid nitrogen, whichthe South Hook LNG Terminal currently has on site.

In order to meet these requirements and prevent amajor incident from occurring, South Hook LNG has anumber of systems in place. These systems arereviewed regularly, to ensure we are using the BestAvailable Techniques (BAT), and include:

• LNG and liquid nitrogen storage tanks which are designed with a high degree of safety andstructural integrity

• Automated safety and detection systems that areused on site for controlling and monitoring purposes

• Emphasis is placed on training and working to strictmanagement systems, including producing detailedrisk assessments and mitigating the risks

• Our Terminal has a Major Accident Prevention Policy (MAPP) and a Major Emergency Plan (MEP),which are activated in the unlikely event of a major emergency

• Our detailed emergency plans are regularly tested inconjunction with the Emergency Services andPembrokeshire County Council

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Products held at South Hook LNGLNG is a natural gas that is odourless, colourless, non-toxic and non-corrosive. In its liquid state, LNG is notexplosive and cannot burn.

Liquid nitrogen is produced on site and is used toensure that our gas meets national transmissionsystem gas quality. Like LNG, nitrogen is odourless,colourless, non-toxic and non-corrosive.

In the unlikely event of an incident, the major hazardassociated with our site could be a release of LNG or liquid nitrogen, which would vaporise to form avapour or gas.

In the event that there was a LNG leak, the vapourproduced is flammable, resulting in an increased risk ofa fire hazard.

Direct exposure to the source of a LNG or liquidnitrogen leak poses the risk of cold burns and possiblyrespiratory damage from breathing cold vapours.

Only in the most adverse of circumstances mightan incident represent a hazard to the community.

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Additional informationFor more information on off-site emergency plansand how a COMAH incident should be responded to, please contact Pembrokeshire Emergency Planning Unit at:

Pembrokeshire County CouncilUnit 26, Thornton Business ParkMilford Haven, Pembrokeshire SA73 2RRTelephone: 01437 775661Email: emergency.planning.unit@pembrokeshire.gov.uk

Useful contact informationSouth Hook LNG has set up a dedicated communitytelephone line: 01437 782012

And a dedicated email address:publicinfo@southhooklng.com

For more information about the Terminal and to viewthe Safety Instructions included within this bookletplease visit our website: www.southhooklng.com

Our contact address is:South Hook LNG Terminal Company LtdDale Road, Herbrandston, Milford Haven SA73 3SU

For a recording of the emergency instructions and the COMAH Alarm Telephone Freephone: 0800 046 3470

Please visit us @SouthHookLNG in the eventof an emergency for updated information orvisit our website at www.southhooklng.com

2

The purpose of this bookletSafety is South Hook LNG’s number one priority. Inall our operations, we place huge emphasis onprotecting the wellbeing of all our staff, ourneighbours and the environment.

Everything we do is rigorously tested and monitoredby ourselves and by a number of statutoryRegulators, including the Health & Safety Executive(HSE), and Natural Resources Wales (NRW).

However, in the unlikely event that there is a majorincident at the Terminal, we want those around us tobe prepared. Within this booklet you will findinformation on how you will know an incident hasoccurred and what to do. You will also be able tofind out more about what we do at the South HookLNG Terminal and our safety record.

Please read this booklet and keep it in a safe place. Ensure the booklet is left at theproperty to which it has been posted if you move house. All information is correct atthe time of printing.

Please read this booklet and keep it in a safeplace. Ensure the booklet is left at the property to which it has been posted if you move house

For blind or partially sighted residentsWe are aware at South Hook LNG that some of our

local residents might be unable to read theEmergency Instructions. To help, we have set up a

FREEPHONE telephone line.

Call free on 0800 046 3470 to hear a recording of theEmergency Instructions and the Alarm sound.

www.southhooklng.com

Our Community Safety Information and

Emergency Instructions

South Hook LNG Terminal, Herbrandston

Please read this booklet and keep it in a safe place.Ensure the booklet is left at the property to which it

has been posted if you move house.