our improvement story board

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Lean Management Teachers Our Improvement Story Board Ideas building on Mike Rothers work using recent experience with beginning practitioners. March 2012 Emiel van Est

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Page 1: Our Improvement Story Board

Lean Management

Teachers

Our Improvement

Story Board

Ideas building on Mike Rothers work using

recent experience with beginning

practitioners.

March 2012 Emiel van Est

Page 2: Our Improvement Story Board

Our Improvement Story

We practice the Improvement Kata & Coaching Kata as

outlined in Mike Rothers Book Toyota Kata and the

companion Handbook

© Lean Management Teachers 2

Page 3: Our Improvement Story Board

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

We used the Process Analysis Mini Kata to

Understand our Current Condition.

3 © Lean Management Teachers

Customer Demand and Line Pace

• Customer takt

• Planned cycle time

• Number of shifts currently running

Overview of the Process

• Define the start & end points of the process

•Get to know the process by sketching a block diagram of it

- Where does WIP accumulate?

• How much does process output fluctuate? (Cycle-to-cycle and shift-to-shift)

• Note other details about the current operating pattern

Machine Capacity

• Can the automatic equipment support the planned cycle time?

• How close are we to our current machine capacity limit?

•What is the fastest Pc/t the equipment can currently support?

• Shift options?

Process Fluctuation

• Time 20-40 full cycles of each operatorʼs work

•Are each operatorʼs work steps the same from cycle to cycle?

No Yes

No Yes

Necessary Number of Operators (if process were stable)

• Calculate number of operators

-- Example 2 --All-in-one summary for a manual line

Customer Demand / Line Pace

• Takt Time = 30 seconds • PC/T = 22 seconds • Gap = 27% • Running 2 Shifts + overtime • 10 changeovers per day

40 Overview

35 • Output cycles vary +/- 109% • Operator work steps vary • 4 operators TT • WIP (as shown) • Line does not meet Pc/t 25

and must run overtime Pc/t 20

Machine Capacity 90%

CURRENT CONDITION

Process

Date

Range of observed cycle times

Lowest repeatable

observed cycle time

• Op 90 cannot meet Pc/t (see chart)

Process Stability

• Operator cycles fluctuate

of Pc/t 15

10

5 I I I I up to -30% / + 90% (see chart)

• Operator 4 cannot consistently meet Pc/t

Necessary Number of Operators

• 3.2 operators / 4 actual • Operators 1, 2 & 3

are underutilized (see chart)

5 2 12 pcs pcs pcs

10 40 70

Machines

22 pcs

90 110

Operators

© Improvement Kata Handbook Current Condition 50

Page 4: Our Improvement Story Board

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

We filled in our Target Condition Form

4 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

WHAT INFORMATION IS IN A TARGET CONDITION? A target condition describes how you want a process to operate

• A target condition for a manufacturing process should include the following four categories of information.

• No verbs in a target condition. Thatʼs for how to get there.

• You must include a target date for achieving the target condition.

Achieve-By Date: (required)

(1) DESCRIBE PROCESS STEPS, SEQUENCE & TIMES

A pattern you can draw or chart (see example)

(2) OTHER PROCESS CHARACTERISTICS

Used for improving

Used to check

outcomes

Examples: • Number of operators • Number of shifts •Where 1x1 flow is planned, and where standard WIP

(incl. quantity) is to be located • Leveling sequence

(3) PROCESS METRIC(S) (Measurement in the moment)

For checking process condition in real time Examples: • Time for each step, piece, pitch, etc.

• Degree of time fluctuation from cycle to cycle

(4) OUTCOME METRIC(S)

To check outcome of improvement efforts Examples: • Number of pieces per hour or shift

• Leveling sequence attainment • Productivity

© Improvement Kata Handbook Target Condition 11

Page 5: Our Improvement Story Board

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

Now we are here mixing things up during

coaching sessions.

5 © Lean Management Teachers

Page 6: Our Improvement Story Board

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

Quite often, Q2 is answered by the Current

Condition we came from,..

6 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Page 7: Our Improvement Story Board

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

... instead of referring to Today's Current

Condition …

7 © Lean Management Teachers

Our Gemba

Go & See

Page 8: Our Improvement Story Board

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

… or this section is updated every PDCA

cycle

8 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Page 9: Our Improvement Story Board

Lean Management

Teachers

Maybe we can make things

easier to understand

© Lean Management Teachers 9

Page 10: Our Improvement Story Board

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

Lets cut the Target Condition Form in two

and add a date for the starting Current Condition

to clearly distinct starting point and targeted point.

10 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Date

Page 11: Our Improvement Story Board

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

In between we can list all relevant information

about our discovery process.

11 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Date

Our Gemba

Go & See

Page 12: Our Improvement Story Board

Lean Management

Teachers

Lets test our redesigned

Improvement Story Board

© Lean Management Teachers 12

Page 13: Our Improvement Story Board

Our Improvement Story

Q1 Our Target Condition

13 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Date

-- Example 2 --All-in-one summary for a manual line

Customer Demand / Line Pace

• Takt Time = 30 seconds • PC/T = 22 seconds • Gap = 27% • Running 2 Shifts + overtime • 10 changeovers per day

40 Overview

35 • Output cycles vary +/- 109% • Operator work steps vary • 4 operators TT • WIP (as shown) • Line does not meet Pc/t 25

and must run overtime Pc/t 20

Machine Capacity 90%

CURRENT CONDITION

Process

Date

Range of observed cycle times

Lowest repeatable

observed cycle time

• Op 90 cannot meet Pc/t (see chart)

Process Stability

• Operator cycles fluctuate

of Pc/t 15

10

5 I I I I up to -30% / + 90% (see chart)

• Operator 4 cannot consistently meet Pc/t

Necessary Number of Operators

• 3.2 operators / 4 actual • Operators 1, 2 & 3

are underutilized (see chart)

5 2 12 pcs pcs pcs

10 40 70

Machines

22 pcs

90 110

Operators

© Improvement Kata Handbook Current Condition 50

90 110

4 4 5 6 3 4

70 3

2 1 3 2 1 2 1

40 10

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

Our Gemba

Go & See

Page 14: Our Improvement Story Board

Our Improvement Story

Q2 Our Current Condition

14 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Date

-- Example 2 --All-in-one summary for a manual line

Customer Demand / Line Pace

• Takt Time = 30 seconds • PC/T = 22 seconds • Gap = 27% • Running 2 Shifts + overtime • 10 changeovers per day

40 Overview

35 • Output cycles vary +/- 109% • Operator work steps vary • 4 operators TT • WIP (as shown) • Line does not meet Pc/t 25

and must run overtime Pc/t 20

Machine Capacity 90%

CURRENT CONDITION

Process

Date

Range of observed cycle times

Lowest repeatable

observed cycle time

• Op 90 cannot meet Pc/t (see chart)

Process Stability

• Operator cycles fluctuate

of Pc/t 15

10

5 I I I I up to -30% / + 90% (see chart)

• Operator 4 cannot consistently meet Pc/t

Necessary Number of Operators

• 3.2 operators / 4 actual • Operators 1, 2 & 3

are underutilized (see chart)

5 2 12 pcs pcs pcs

10 40 70

Machines

22 pcs

90 110

Operators

© Improvement Kata Handbook Current Condition 50

90 110

4 4 5 6 3 4

70 3

2 1 3 2 1 2 1

40 10

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

Our Gemba

Go & See

Page 15: Our Improvement Story Board

Our Improvement Story

Q3 Our obstacles

15 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Date

-- Example 2 --All-in-one summary for a manual line

Customer Demand / Line Pace

• Takt Time = 30 seconds • PC/T = 22 seconds • Gap = 27% • Running 2 Shifts + overtime • 10 changeovers per day

40 Overview

35 • Output cycles vary +/- 109% • Operator work steps vary • 4 operators TT • WIP (as shown) • Line does not meet Pc/t 25

and must run overtime Pc/t 20

Machine Capacity 90%

CURRENT CONDITION

Process

Date

Range of observed cycle times

Lowest repeatable

observed cycle time

• Op 90 cannot meet Pc/t (see chart)

Process Stability

• Operator cycles fluctuate

of Pc/t 15

10

5 I I I I up to -30% / + 90% (see chart)

• Operator 4 cannot consistently meet Pc/t

Necessary Number of Operators

• 3.2 operators / 4 actual • Operators 1, 2 & 3

are underutilized (see chart)

5 2 12 pcs pcs pcs

10 40 70

Machines

22 pcs

90 110

Operators

© Improvement Kata Handbook Current Condition 50

90 110

4 4 5 6 3 4

70 3

2 1 3 2 1 2 1

40 10

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

Our Gemba

Go & See

Page 16: Our Improvement Story Board

Our Improvement Story

Our reflection

16 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Date

-- Example 2 --All-in-one summary for a manual line

Customer Demand / Line Pace

• Takt Time = 30 seconds • PC/T = 22 seconds • Gap = 27% • Running 2 Shifts + overtime • 10 changeovers per day

40 Overview

35 • Output cycles vary +/- 109% • Operator work steps vary • 4 operators TT • WIP (as shown) • Line does not meet Pc/t 25

and must run overtime Pc/t 20

Machine Capacity 90%

CURRENT CONDITION

Process

Date

Range of observed cycle times

Lowest repeatable

observed cycle time

• Op 90 cannot meet Pc/t (see chart)

Process Stability

• Operator cycles fluctuate

of Pc/t 15

10

5 I I I I up to -30% / + 90% (see chart)

• Operator 4 cannot consistently meet Pc/t

Necessary Number of Operators

• 3.2 operators / 4 actual • Operators 1, 2 & 3

are underutilized (see chart)

5 2 12 pcs pcs pcs

10 40 70

Machines

22 pcs

90 110

Operators

© Improvement Kata Handbook Current Condition 50

90 110

4 4 5 6 3 4

70 3

2 1 3 2 1 2 1

40 10

Reflect on the Last Step Taken

Because you donʼt actually know

what the result of a step will be!

1) What was your last step?

2) What actually happened?

3) What did you learn?

----------------------------> Return

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

Our Gemba

Go & See

Page 17: Our Improvement Story Board

Our Improvement Story

Q4 Our next step

17 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Date

-- Example 2 --All-in-one summary for a manual line

Customer Demand / Line Pace

• Takt Time = 30 seconds • PC/T = 22 seconds • Gap = 27% • Running 2 Shifts + overtime • 10 changeovers per day

40 Overview

35 • Output cycles vary +/- 109% • Operator work steps vary • 4 operators TT • WIP (as shown) • Line does not meet Pc/t 25

and must run overtime Pc/t 20

Machine Capacity 90%

CURRENT CONDITION

Process

Date

Range of observed cycle times

Lowest repeatable

observed cycle time

• Op 90 cannot meet Pc/t (see chart)

Process Stability

• Operator cycles fluctuate

of Pc/t 15

10

5 I I I I up to -30% / + 90% (see chart)

• Operator 4 cannot consistently meet Pc/t

Necessary Number of Operators

• 3.2 operators / 4 actual • Operators 1, 2 & 3

are underutilized (see chart)

5 2 12 pcs pcs pcs

10 40 70

Machines

22 pcs

90 110

Operators

© Improvement Kata Handbook Current Condition 50

90 110

4 4 5 6 3 4

70 3

2 1 3 2 1 2 1

40 10

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

Our Gemba

Go & See

Page 18: Our Improvement Story Board

Our Improvement Story

Q5 Our next coaching cycle

18 © Lean Management Teachers

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Process: Challenge: TC date:

Theme of this TC:

Step 1: Fill in current condition data

Current Condition

Target Condition

Step 2: Fill in what you will keep

the same

Step 3: Fill in what you want to change

Takt time: Takt time:

Pc/t: Pc/t:

# of Shifts: # of Shifts:

Overtime (how much): Overtime:

Output / Shift (run chart): Output / Shift:

# of Operators: # of Operators:

Where 1x1, where WIP: Where 1x1, where WIP:

Describe the process Describe the processsteps, sequence, times: steps, sequence, times:

Exit cycle fluctuation %: Exit cycle fluctuation %:

Other observations about the current pattern:

Process Metric:

Outcome Metric:

© Improvement Kata Handbook Target Condition 23

Date

-- Example 2 --All-in-one summary for a manual line

Customer Demand / Line Pace

• Takt Time = 30 seconds • PC/T = 22 seconds • Gap = 27% • Running 2 Shifts + overtime • 10 changeovers per day

40 Overview

35 • Output cycles vary +/- 109% • Operator work steps vary • 4 operators TT • WIP (as shown) • Line does not meet Pc/t 25

and must run overtime Pc/t 20

Machine Capacity 90%

CURRENT CONDITION

Process

Date

Range of observed cycle times

Lowest repeatable

observed cycle time

• Op 90 cannot meet Pc/t (see chart)

Process Stability

• Operator cycles fluctuate

of Pc/t 15

10

5 I I I I up to -30% / + 90% (see chart)

• Operator 4 cannot consistently meet Pc/t

Necessary Number of Operators

• 3.2 operators / 4 actual • Operators 1, 2 & 3

are underutilized (see chart)

5 2 12 pcs pcs pcs

10 40 70

Machines

22 pcs

90 110

Operators

© Improvement Kata Handbook Current Condition 50

90 110

4 4 5 6 3 4

70 3

2 1 3 2 1 2 1

40 10

1

Challenge

& Vision

3

We want

to be here

4

Now we are here,

using PDCA to overcome obstacles

2

We were

here

Our Gemba

Go & See

Page 19: Our Improvement Story Board

Lean Management

Teachers

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© Lean Management Teachers 19