our services and products - stecpoint · 2019. 7. 2. · intelligent chat bots and call center...
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stecpoint.com Sadovaya-Kudrinskaya 11, Moscow 121069
[email protected] Software development
Our Services and Products
About us
We develop highload platforms, CRM systems, automate document workflow, develop mobile applications and bring startups to life
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Services
Highload servicesWe develop highload services - systems designed for processing big volumes of data and constantly increasing load
We ensure safety, fail tolerance and good scalability in distributed multi-user projects: logistic systems, marketplaces, commodities exchanges, procurement systems, etc.
Our ERP, MRP and CRM systems meet all these requirements and are scalable to increasing loads
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Services
CRM systemsWe develop CRM systems for any business
CRM systems powered by our platform:
— based on open-source software
— optimized to the customer’s workflow
— can be deployed on a leased server, do not require purchase, setup and maintenance of sophisticated equipment
— work with any operating system
— do not have embedded licenses, and thus do not require additional spending
— are simple to support and maintain
Enterprise CRM:
— seamlessly work with other Windows products
— designed for high loads and working with distributed resources
We integrate and adjust to the customer’s workflow enterprise CRM systems powered by Microsoft platform family:
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Services
Enterprise portalsWe create enterprise portals powered by Microsoft SharePoint and open-source software
Accelerate communication and internal interfaces
We develop a convenient web interface for each portal, study the workflow and implement the required components:
— Information sections — news feed, “for new employees”, organization structure, phone directory, photo and video, event calendar
— Applications and tasks — corporate application services, control of assignments, conference room reservation, technical support
— Document workflow — office administration, approval of payments, contracts, authorities
— Human resources — employee profile, training and testing, employee KPI, questionnaires and feedback
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Services
Parking lotsWe offer a comprehensive box solution for management of separate parking lots and parking in residential complexes and business centers — binding mobile app and CRM system
In two weeks, we digitize the parking lot plan, provide for customer accounting, lot reservation and payment on mobile devices, ensure integration with corporate services
We reduce costs on security, purchase and maintenance of parking meters. We increase profit through better occupancy, make parking lot control easier
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Services
Tenant buildersWe embed an in-house CRM system or a preset solution powered by MS Dynamics CRM, integrate them with the selling website and project portal, launch an automated call center and ensure statistics gathering — we help to sell more effectively
Automated real-estate sale at all stages
From placing ads and searching for customers to signing documents and state registration
We implement:
— customer management from call to contract
— apartment floor plans
— reservation management
— mortgage calculator
— apartment filtering by different parameters
— IVR and bots for call centers
— call recording to CRM
— electronic archive and document workflow
— integration with external systems
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Services
Machine learningWe use machine learning to solve a variety of application tasks
After launch, such systems continue to self-learn, adjust to the user’s needs and increase the quality of performance
We train algorithms to:
— classify data with the help of semantic analysis, group it according to different criteria and divide into logical units, e.g. to process lists of heterogeneous goods coming into the purchasing department of a large company
— recognize human languages, analyze the meaning of texts and prepare answers — functions that are indispensable for launching intelligent chat bots and call center automation
— analyze prices — to gather information about the market automatically and to determine competitive prices for different goods and services
— manage fuzzy search queries, e.g. to find similar products in the suppliers catalogs, even if their names differ or if the correct name is not known
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Services
StartupsWe launch startups with any starting conditions
Custom development
Flexible process building, easy adjustment to change, fast client-side, server and mobile coding
Co-financing as partners
We provide supplementary work force, ensure expertise, experience and enthusiasm
Support of promising ideas, when there is nothing beyond the commitment to succeed
We make investments, help to build a team, launch development and ensure success
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Services
Products
Cloud CRM for tenant builders and real-estate agencies
For tenant builders
CRM for Moscow tenant builders ensures customized access to partnering real-estate agencies: units allocation, booking and payment terms
For real-estate agencies
CRM helps to sell property from different owners and to provide them limited access to monitor sales
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Products
Parking lot management system
CRM
Improved parking occupancy and management
Mobile app
Parking payment, car lot renting, payment acceptance
Automated security working station
Access to the parking system on a tablet
Benefits:
— reduced number of security staff, parking meters, REF tag readers
— letting empty car lots for rent
— accepting rental and utility payments
— increased site security
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Products
Contact me for any questions
Ivan SivirinManaging partner
Sadovaya-Kudrinskaya 11, Moscow 121069
stecpoint.com