outdoor & patio dining toolkit · 2 outdoor & patio dining toolkit adversity came to town...

PATIO DINING

TOOLKIT

AUGUST 2020

Innovative tools and resources to help you

capture outdoor dining traffic todayand as the seasons change.

OUTDOOR &

2 OUTDOOR & PATIO DINING TOOLKIT

Adversity came to town – COVID-19, and has made it essential that we convert our outdoor

areas for additional capacity due to restrictions imposed. Using your outdoor space to create patio-style dining can be a great way to expand your services and get customers coming

back to your restaurant. While outdoor seating has its considerations, not the least of which is

weather, they can be overcome with some planning and creativity. Al fresco tables will help you recapture some or all of your lost dine-in capacity.

There is no doubt that outdoor dining adds value to your operation and can boost revenue by

increasing your seating capacity, with the potential to become a long-lasting flagship service.

From the onset, be sure to check with your local jurisdictions to understand the rules and guidelines in your area, ensuring you are working within the regulations.

Early planning and preparation is key to being

among the first to open – and stay open throughout the seasons – making your outdoor

tables the most sought-after seats in your area!

Sysco understands that this pandemic has

caused havoc on the foodservice industry and to combat that we have thoughtfully put

together the following recommendations and

resources to help you set up your outdoor and patio dining experience. We always encourage

you to put the safety and comfort of your guests and employees first.

Please review federal, state and local regulations to ensure your

compliance w ith the law . For safety and sanitation, stay up to date

and check the latest information on CDC.gov. Consult your legal

advisors regarding any risks associated with starting a new

venture or implementing any recommendations.

3OUTDOOR & PATIO DINING TOOLKIT

STEPS TO CREATE YOUR

OUTDOOR DINING EXPERIENCE

PROCESS & PREPARATION• Strategize the space you have available

• Understand your local ordinances and guidelines

• Design an outdoor dining layout• Consider the ambiance

• Prepare for all seasons and weather conditions• Protect against unwanted pests

• Safety and sanitation is still required

STAFFING & TRAINING• Plan sufficient staffing and efficient workflow

• Reservation Options

PRODUCTS• Seating• Ambiance

• Safety & Sanitation• Social Distancing

• Single-Use Products

• Protect Your Staff• What to Serve Outdoors

• Small Bites

OUTDOOR DINING TRANSFORMATIONS

• Golden Road Brewery

• Republic Grille

MENUS & MARKETING• Menu Engineering• Streamline Your Menu for Success!

• Contactless Ordering

• Social Media Messaging• Outdoor Dining Toolkit

• Safety & Sanitation Toolkit• QR Code Customization Ideas

• Masks & Social Distancing Toolkit

iCARE SERVICE PARTNERSHIPS• Ordereze

• Cheddrsuite• Ready

• EcoSure Keystone• IMT (Integrated Marketing Technologies)


1 Understand local guidelines and regulations

2 Reconfigure your outdoor space and set up seating

3 Determine equipment and technology needs

4 Plan your menu and train your staff

5 Communicate to your customers

Sysco Concierge Services can also help you

customize any of the materials in this toolkit.

Contact us at 1-800-380-6348 or

[email protected]


For restaurant owners, the question of how to increase traffic in

today's environment is a big one. In addition to offering dine-in

service, curbside and take out, extending your footprint is critical

given current restrictions on capacity. A great option is to consider

what is right outside your door. Eating outside (aka “dining al

fresco”) is one of the simplest experiences you can create. With

some key strategies, it’s possible to create a comfortable patio

setting that diners will enjoy all year long – with or without

cooperation from Mother Nature.

Strategize the space you have available.If you own your restaurant property and it includes a private patio or

other under-utilized space, there are great options for expanding to

include outdoor seating. Consider a side lot or back courtyard for

additional seating as well. Do you have a rooftop, backyard-style

area, or garden where fresh ingredients are grown daily? These are

perfect areas to offer additional seating.

Sidewalk seating is a great option, but in many cases requires

a permit. Tent/Canopy seating can be a great alternative the

approval process to put up a tent can be faster than building

additional patio space.

TIP: Consider the street and foot traffic before opting for a

sidewalk expansion. All it takes is a passer by with a cigar or a

vehicle with heavy exhaust to impact a fine dining experience.

Understand your local ordinances and guidelines.Determine if you will need any permits and confirm your local

regulations before setting up a dining space on the sidewalk

adjacent to your restaurant. For example, you may need a sidewalk

dining facility permit, especially if you serve alcohol. (Note, many

cities are waving the permit given the current COVID environment.)

Outdoor food preparation, cooking, or expanding your bar may also

require a permit.

TIP: Many state agencies have faster licensing for

outdoor capacity – they are expediting the process.

Here are some ways

cities are adapting to aid

their local businesses in

their reopening efforts,

while keeping customers

6 feet apart:

• Expediting or waiving outdoor

dining permits and sidewalk

licensing fees.

• Allowing businesses to convert

parking lots, full sidewalks, and even streets into dining

spaces so tables can be

spaced 6 feet apart.

• Closing streets to vehicle

traffic so pedestrians have more walking space away from

outdoor dining patios.

• Relaxing liquor laws and allowing for alcohol to be

served and consumed beyond a business’ property line.

• Allowing for tents and

canopies to be set up in parking lots and over

sidewalk spaces.

• Allowing for barriers to be

added to separate diners

from pedestrians.


Design an outdoor dining layout.To get started, consider everything you want to include before you begin buying furniture or other equipment. Here are a few key questions to ask…

• Will the space be used strictly for dining?• Will it be an interactive space?

• Will you transform it to include a cozy lounge with firepit and couches?

• Will you have live entertainment?

TIP: Adding atmospheric elements to your patio area reduces the amount of people you can seat. However, a smaller seating section also creates exclusivity.

This can build demand and excite guests looking to enjoy the outdoors.

Consider the ambiance.When designing your outdoor space don’t leave out the ambiance. You may consider adding a firepit or outdoor fireplace – just a little something to enhance your customers’ experience, drawing them

back again and again.

Lighting is also very important. Hanging string lights or other lighting such as candles, lanterns, and

torches adds a warm glow. If space allows, features such as a fountain or even something as simple as pots of flowers are a nice touch. The idea is to get creative with your space, making it unique and

fun for your customers, a place that feels like home.

Prepare for all seasons and weather conditions.Nowhere is immune to inclement weather. Consider these tips to prepare and maintain your patio for

weather that may not be conducive to outdoor dining:

• Wipe down tables and chairs right after a rainstorm.• Install patio heaters for chilly summer nights or to extend your outdoor dining season into

cooler weather months.• Offer plenty of shade by using umbrellas, awnings or deck covers.

• Utilize fans along the roof lines to circulate airflow and keep your customers cool.

• Implement an evacuation plan in case of dangerous or extreme weather.


Protect against unwanted pests.Just like weather, pests are inevitable. It’s important to give careful consideration to prevent, prepare,and react quickly to avoid dangerous or unsanitary situations. Bugs are attracted to sugars and

sweets, which can make your outdoor bar a key target for these pests. These steps will help to youmanage uninvited “guests”:

• Stay diligent with your cleaning routine when it comes to spilled drinks or food.

• Store fresh fruit in containers with secure lids and keep juices covered when possible. • Utilize proper bug zappers or sprays to rid your patio of bees, wasps, mosquitoes, and flies.

• Clear away food as quickly as possible, as critters are attracted to the smell of food.• Sweep the floors often.

• If pests become a problem, call a professional control company to discuss your options.

Safety and sanitation is still required.While COVID-19 is still a threat, here are some ways you can keep your customers and staff safewhile they are dining in your outdoor and patio areas:

• Position tables 6 feet apart.• Have clear walkways to the restroom and throughout the restaurant to allow

for social distancing.

• Provide your staff with PPE supplies.• Stock up on Sysco supplies to keep your space clean and staff protected.

• Use contactless or disposable menus.• Require guests to wear their masks while walking around the restaurant.

• Sanitize tables and chairs between each guest seating.

TIP: Always refer to the CDC guidelines and your local Restaurant

Association guidelines for current safety procedures and standards.

Wash Hands Stand 6’ Apart Wear Mask

These essential COVID-19 images are available as

posters and floor decals to communicate to your

customers that their safety is your top priority.

Customize for your business as part of the

Mask & Social Distancing Marketing Kit.

Contact Sysco Marketing Concierge at

1-800-380-6348 or [email protected]


Plan sufficient staffing and

efficient workflow.While capacity may be limited, adding more

seating creates more work for your staff.Consider hiring additional help, such as local

college students, as a backup option for busy weekends, holidays, and seasons.

Your staff, operational flow, and technology depend on the decisions you make and a key to

your success. Here are several considerations:

Workload distributionDetermine how you will assign your staff,

both inside and outside.

Menu orderingDetermine the menu ordering options best suited

for your operation and customers – including contactless solutions such as QR codes for online

viewing, tablet BYOD (bring-your-own-device)

for online ordering, or have table side waiters wearing masks.

Wait times

Consider putting a time limit on your outdoor dining area, such as 1½ hrs, to minimize wait

times and maximize seating capacity.

Takeout windowMost likely your menu items are prepared inside

and by creating a takeout window, you can expedite orders quickly and conveniently for your

servers. Receiving a tray of food at a window may

be more convenient and will cut down on traffic through the entrance door.


As customers are eager to get back to your

restaurant, your outdoor dining may be a hot commodity as guests feel safer eating outdoors.

With limited capacity permitted inside, you may

need to utilize a 3rd party reservation system or implement your own reservation process to

coordinate your seating areas.

Here are few options for 3rd party

reservation systems:


Golden Road Brewery, California

Republic Grille – Woodlands, Texas

“The patio tables have allowed us to

maintain our business, and through a flexible menu with help from our Sysco

rep, we have been able to adapt quickly”

“Educating our customers that were all in this together has helped to ensure a

positive customer experience. Patience is essential and we continue to work on

giving everyone an enjoyable

experience”.

~ Chef Henry, Golden Road Brewery

“When we first opened up people wanted

to go out but wanted to sit outside”

~ Terry McBurney, Republic Grille

Watch this video to hear from Terry.

Republic Grille Transformation

When “adversity came to town,” our customers pivoted to outdoor dining amid the

pandemic by modifying their operations for the health and safety of their customers and survival of their business. Golden Road Brewery and Republic Grille

are two of Sysco’s customers that made adjustments to overcome adversity

and work within the state and CDC guidelines..

https://vimeo.com/449050298/ceeb8e2d62


Outfitting an outdoor dining area requires the right products and equipment.

To help you do this, we have assembled some of our products to make your space a comfortable and inviting area for your customers. Ask your sales

consultant for assistance with any of the products on the following pages.


People are more relaxed in an

outdoor setting and picking the perfect

furniture for their comfort matters.

Waterproof and easy to move or stack

is recommended, but above all,

outdoor restaurant furniture needs to

be both functional and comfortable.

Consider seating configurations that

allow for limited group dining as well

as flexibility for different occasions or

special events. Coordinating your

outdoor style with your interior will

provide a seamless transition for your

guests and encourage them to dine

al fresco!

$427.18

Wabash Green Valley Outdoor Table Bar Height Cedar/Tex Bronze

WVM-GVAX72P

30”x30”

$306.02

Wabash Green Valley Outdoor Barstool Cedar/Tex Bronze

WVM-GVB122P

18”x21”

$227.37

Wabash Sullivan Outdoor Table Pewter Vein

WVM-SU2038P

24”x30”

$114.60

Wabash Sullivan Outdoor Chair Pewter Vein

WVM-SU9118P

22”x24”

$966.60

Wabash Spyder Outdoor Picnic Table Black

WVM-SY110D

75”

$180.00

Grosf llex® Pacif c US092078 Amazon Green Fanback Armchair

GFX-US092078

Case of 4

$83.90

G.E.T. High Chair Mahogany

GET-HC100MODMKD1

20¾”x20¼”

$107.00

Grosf llex® Ibiza Table Sandstone Round

GFX-US526766

46”

$44.00

Grosf llex® Umbrella Base w/Filling Cap

GFX-US602137

Bronze

$335.00

Grosf llex® Windmaster Umbrella Terra Cotta

GFX-98818231

9’

$184.00

Grosf llex® Table Top w/Umbrella Hole Tokyo Stone

GFX-99851302

48”x32”

$47.60

Carlisle® Dual Booster Seat w/Safety Strap

CAM-7114103

Black

Search ‘OutdoorSeating2020’ or visit: https://www.suppliesonthefly.com/v3/search?Ntt=OutdoorSeating2020

Search ‘OutdoorDining2020’ for more outdoor dining products

*Pricing and product availability are subject to change at any time.

$427.18


WVM-GVAX72P

30”x30”

$306.02


WVM-GVB122P

18”x21”

$227.37


WVM-SU2038P

24”x30”

$114.60


WVM-SU9118P

22”x24”

$966.60


WVM-SY110D

75”

$180.00


GFX-US092078

Case of 4

$83.90


GET-HC100MODMKD1

20¾”x20¼”

$107.00


GFX-US526766

46”

$44.00


GFX-US602137

Bronze

$335.00


GFX-98818231

9’

$184.00


GFX-99851302

48”x32”

$47.60


CAM-7114103

Black




$427.18


WVM-GVAX72P

30”x30”

$306.02


WVM-GVB122P

18”x21”

$227.37


WVM-SU2038P

24”x30”

$114.60


WVM-SU9118P

22”x24”

$966.60


WVM-SY110D

75”

$180.00


GFX-US092078

Case of 4

$83.90


GET-HC100MODMKD1

20¾”x20¼”

$107.00


GFX-US526766

46”

$44.00


GFX-US602137

Bronze

$335.00


GFX-98818231

9’

$184.00


GFX-99851302

48”x32”

$47.60


CAM-7114103

Black




$427.18


WVM-GVAX72P

30”x30”

$306.02


WVM-GVB122P

18”x21”

$227.37


WVM-SU2038P

24”x30”

$114.60


WVM-SU9118P

22”x24”

$966.60


WVM-SY110D

75”

$180.00


GFX-US092078

Case of 4

$83.90


GET-HC100MODMKD1

20¾”x20¼”

$107.00


GFX-US526766

46”

$44.00


GFX-US602137

Bronze

$335.00


GFX-98818231

9’

$184.00


GFX-99851302

48”x32”

$47.60


CAM-7114103

Black




$427.18


WVM-GVAX72P

30”x30”

$306.02


WVM-GVB122P

18”x21”

$227.37


WVM-SU2038P

24”x30”

$114.60


WVM-SU9118P

22”x24”

$966.60


WVM-SY110D

75”

$180.00


GFX-US092078

Case of 4

$83.90


GET-HC100MODMKD1

20¾”x20¼”

$107.00


GFX-US526766

46”

$44.00


GFX-US602137

Bronze

$335.00


GFX-98818231

9’

$184.00


GFX-99851302

48”x32”

$47.60


CAM-7114103

Black




$427.18


WVM-GVAX72P

30”x30”

$306.02


WVM-GVB122P

18”x21”

$227.37


WVM-SU2038P

24”x30”

$114.60


WVM-SU9118P

22”x24”

$966.60


WVM-SY110D

75”

$180.00


GFX-US092078

Case of 4

$83.90


GET-HC100MODMKD1

20¾”x20¼”

$107.00


GFX-US526766

46”

$44.00


GFX-US602137

Bronze

$335.00


GFX-98818231

9’

$184.00


GFX-99851302

48”x32”

$47.60


CAM-7114103

Black




Wabash Green Valley Outdoor Table Bar Height

Cedar Tex/Bronze


Wabash Siullivan Outdoor Table Pewter Vein

Grosfllex Windmaster Umbrella Terra Cotta

30"x30" 18"x21" 24"x30" 9'


Wabash Spyder Outdoor Picnic Table Black Grosfllex Pacific Amazon

Green Fanback ArmchairGrosfllex Table Top with

Umbrella Hole Tokyo Stone

22"x24" 75" Case of 4 48x32

High Chair Mahogany Grosfllex Ibiza Table Sandstone Round

Grosfllex Umbrella Base with Filling Cap

Carlisle Dual Booster Seat with Safety Strap

20"x20" 46" Bronze Black

https://www.suppliesonthefly.com/v3/Product/9864968







https://www.suppliesonthefly.com/v3/product/1151038







Sterno Product Flameless Tealight Candle 2.0T with

Timer

Atomist nevoa Fan Atomist Wall Mount Fan with Control Box Wall Bracket

Atomist Fan with Pedestal and Control Box

Set of 4 40 Gallon 23"x12 25 Gallon

Paraclipse Mosquito Eliminator Replacement Cartridge

Paraclipse Mosquito Eliminator

Paraclipse Replacement UV Lamp for Mosquito Eliminator

14.5" 7.75x7x21" 30 Watts

OUTDOOR

Restaurants with outdoor dining offer something that people want – the ultimate outdoor dining experience.

A leisurely lunch, an evening celebration with friends, or a romantic dinner are more appealing in an

outdoor setting with the right ambience and climate control. To help you create your outdoor experience,

Sysco has the products to outfit your dining area.









Bromic® BH3030004 Ceiling Mount Pole Smart

Heat™ Prods 13-5/8’’

BMC-BH3030004

Bromic® BH3030005 Ceiling Mount Pole Smart Heat™

Prods 17-1/2’’

BMC-BH3030005

Patio Comfort PC02AB Patio Comfort Heater Antique Bronze

AEI-PC02AB

Patio Comfort PC02JS Patio Comfort Heater Jet

Silver Vein

AEI-PC02JS

Infratech C2024SS1 Motif Contemporary Collection Stainless Steel (240V)

AEI-C2024SS1

Infratech C2024SS2 Motif Craftsman Collection Stainless

Steel (240V)

AEI-C2024SS2

Infratech C2024SS3 Motif Mediterranean Collection

Stainless Steel (240V)

AEI-C2024SS3

Patio Comfort NPC05 SS Patio Comfort Heater

Stainless Steel

AEI-NPC05 SS

Bromic® BH0110002 Radiant Patio Heater

Propane Gas

BMC-BH0110002

Patio Comfort PC02CAB Patio Comfort Heater Vintage

Antique Bronze

AEI-PC02CAB







https://www.suppliesonthefly.com/v3/product/9872669





A way to make first and lasting impressions is

to ensure you have the proper signage. After all, your success is all about your branding and

marketing, right? This includes giving attention

to your curb appeal, brand recognition through signage, and the ability to stand out from every

other restaurant in your area.

TIP: Good outdoor lighting also means well-lit signage where people can

read and remember your restaurant’s name while driving or walking by.















The health and safety of your guests should be your number

one priority. To help you with that, we have put together some fundamental products you may want to consider. These include

masks, gloves, sanitizer and more. Your restaurant should

have a large stockpile of protective equipment in order to supply every worker with an adequate amount.

Label Roll 1"x3" Tamper Protect It Permanent Blue

Towelette Moist with Alcohol

Thermometer Infrared Forehead Non-Contact IR

Dispenser Hand Sanitizer Pedal Activated

10 / 500 Count 1000 Count 1 Each 1 Each

Soap Hand Antibacterial Foam Advanced

Bleach Liquid Disinfectant Cleaner

Cleaner Floor Sanitizing Wash n Walk

Container Foam Hinged 3 Compartment Double Tab

4 / 750 ML 4 / 32 OZ 1 / 2.5

Gal

150 / 9x9x3

Container Paper #3 Takeout Kraft

Container Plastic 3 Compartment Hinged 9"x9" White MFPP

Container Plastic 3 Compartment Hinged 8"x8" White MFPP

Container Plastic Clear Hinged 8"

2 / 65 Count 1 / 120 Count 2 / 100 Count 2 / 100 Count

Container Plastic Deli Translucent with Lid

Container Foam Hinged 3 Compartment Double Tab

Kit Cutlery Heavy Knife, Fork, Spoon, Salt &

Pepper, Napkin

Mask Face 3 Ply Disposable

240 / 16 OZ 150 / 8x8x3 250 Count 50 Count

Sanitizer Hand with Aloe 77% Alc.

12 / 25 FL OZ

Sanitizer Hand Liquid 80% Alc.

6 / 0.5 Gal

https://www.syscokitchen.com/index.cfm/cronjobs/buynow?SavedCatalogID=9657&SUPC=4596843



















For the unforeseen future, we will need to continue

to exercise social distancing of at least 6’ between us in all environments. Most restaurants are

operating at or below 50% to maintain the required

social distancing guidelines.Be sure to check your local guidelines, depending

on where you are located there may be different restrictions. As a general rule, continue to check

local and national guidelines to ensure you are aware of any new practices at all times.

In addition to masks and sanitation, there is

also a second tier of equipment you may need to consider. Check out the products below.

Shop All: Search “SocialDistancing2020” or visit https://www.suppliesonthefly.com/v3/search?Ntt=SocialDistancing2020


Rosseto® Avant Guard Sneeze Guard with Pass-Through

Window

$86.35GLR-AG002

24” x 15½”

Rosseto® Avant Guard Sneeze Guard Acrylic

$213.48GLR-AG011

48” x 28”

Rosseto® Avant Guard Sneeze Guard with Pass-Through Door

$336.23GLR-AG020

48’’ x 40’’

Cal-Mil Free-Standing Barrier with Window

$160.37CAL-2213731

40” x 31¾” x 4”

Cal-Mil® Westport Social Distancing Sign

$216.21CAL-851SD

17½” x 22”

American Metalcraft Protective Barrier Line Hinged Guard

$251.31AMM-AG34

28”

American Metalcraft Black Barrier Post and Base System

$158.59AMM-RSBPBL

84” Retractable

Wall/Floor Indoor Social Distancing Decal

$62.40RCI-FDN1advnlID

13” x 18” • Case of 4

Indoor Wall/Floor with Small Shoe Prints Floor Decal

$57.15RCI-FDR10advnlID

13” x 18” • Case of 4

Indoor Wall/ Floor Decal with Thank You for Practicing Social Distancing Text

$62.40RCI-FDW11advnlID

13”x18” • Case of 4

Indoor #20 Paper Social Distancing Wall Poster

$8.93RCI-SDB1enc1117

11”x 17”

Bon Chef Health Partitions Restaurant Table Partition

$735.76BON-90200BC

18” x 48” x 60”




Window

$86.35GLR-AG002

24” x 15½”


$213.48GLR-AG011

48” x 28”


$336.23GLR-AG020

48’’ x 40’’


$160.37CAL-2213731

40” x 31¾” x 4”


$216.21CAL-851SD

17½” x 22”


$251.31AMM-AG34

28”


$158.59AMM-RSBPBL

84” Retractable



13” x 18” • Case of 4



13” x 18” • Case of 4



13”x18” • Case of 4



11”x 17”


$735.76BON-90200BC

18” x 48” x 60”




Window

$86.35GLR-AG002

24” x 15½”


$213.48GLR-AG011

48” x 28”


$336.23GLR-AG020

48’’ x 40’’


$160.37CAL-2213731

40” x 31¾” x 4”


$216.21CAL-851SD

17½” x 22”


$251.31AMM-AG34

28”


$158.59AMM-RSBPBL

84” Retractable



13” x 18” • Case of 4



13” x 18” • Case of 4



13”x18” • Case of 4



11”x 17”


$735.76BON-90200BC

18” x 48” x 60”




Window

$86.35GLR-AG002

24” x 15½”


$213.48GLR-AG011

48” x 28”


$336.23GLR-AG020

48’’ x 40’’


$160.37CAL-2213731

40” x 31¾” x 4”


$216.21CAL-851SD

17½” x 22”


$251.31AMM-AG34

28”


$158.59AMM-RSBPBL

84” Retractable



13” x 18” • Case of 4



13” x 18” • Case of 4



13”x18” • Case of 4



11”x 17”


$735.76BON-90200BC

18” x 48” x 60”


Indoor Wall/Floor Decal Thank You for Practicing Social Distancing Text

Indoor Social Distancing Wall Poster 20# Paper

Bon Chef Health Partitions Restaurant Table Partitions

13"x18" Case of 4 13"x18" Case of 4 11" x 17" 18' x 48' x 60'

Cal-Mil Wesport Social Distancing Sign




17.5"x 22" 28" 84"

Retractable

13"x18" Case of 4

Rosseto® Avant Guarde

Sneeze Guard with Pass-Through Window

Rosseto® Avant Guarde

Sneeze Guard Acryclic

Rosseto® Avant Guarde Sneeze

Guard with Pass-Through DoorCal-Mil Free-Standing Barrier with Window

24" x 15.5" 48" x 28" 48" x 40" 40" x 31.75" x

4"














#0191516

Sysco Imperial Knife Plastic Pieces Silver Extra-strngth

# 4961831

Sysco Imperial Spoon Plastic Pieces Silver Extra-strngth

# 4961841

Sysco Imperial Fork Plastic Pieces Silver Extra-strngth

# 727998

Sysco CLASSIC Napkin Dinner 17" X 17" 3-Ply White 1/8 Fold

# 1288415

Sweet Plus SyscoSugar Substitute Packet Green

# 3504836

Sweet Plus SyscoSugar Substitute Packet Blue

# 5641725

Click here to view products

Sysco Classic Sugar Packet

# 4000899

Sweet Plus SyscoSugar Substitute Packet Yellow

# 5817251

The CDC “recommends use of disposable items”*, from menus and condiments to napkins, utensils,

and dishes. In many cases, single-use products are required for your customers. Sysco has a varietyof items to assist you.

* https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/business-employers/bars-restaurants.html

https://shop.sysco.com/app/catalog?q=5817251+4000899+6115315+3504836+4975899+5641725+8747859%C2%A0+1606854+4123212+4043295+4043279+1608850+4123196+5101054+5926902+1288415+727998+4460176+4961841+4961831+0191516&utm_medium=print&utm_source=syscofoodie&utm_campaign=patio_dining&utm_content=table_top_disposables

https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/business-employers/bars-restaurants.html


House RecipeKetchup Packet

#8747859, #7124975

House Recipe Mustard Packet

# 1608850

House RecipeMayonnaise Packet

#1606854

Wholesome Farms ImpContinental Butter Cup Whipped

# 5926902

House Recipe ClassicHoney Pure Packet

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Wholesome Farms ImpContinental Butter Chip

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House Recipe ClassicCracker Oyster

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Sysco ClassicSalt Packet

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Sysco ClassicPepper Packet Fluted

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Sysco ClassicPepper Packet

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Sysco ClassicWrapped Plastic Straw

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Creating an appropriate dress code for your employees is important, especially those working

outdoors. Your staff works in different environments – some spend most of their time in the kitchen where the temperature tends to be extremely hot, while others work in coolers or outdoors. The right

uniforms not only ensure your team is easily recognizable, but also keep everyone safe and

comfortable while they are working.

If you are trying to figure out how to find the right clothing and gear for your restaurant staff,

below are a few suggestions:

TIP: Encourage your staff to dress in layers is the best way to ensure safety and comfort in all

environments. Moisture-wicking t-shirts work well as base layers. They pull perspiration away

from the skin to help workers stay dry and comfortable in hot environments.

Flat® Tech Auto Adjust Flat

EqualizerWabash Vallery Heritage Pole

Mount Receptacle

Wabash Valley Urbanscape Outdoor Receptacle and Lid Pewter Vein

Chefworks® Cool Vent™Black Cook Shirt

1.5x1.5x

2

10 Gal 24" Various Sizes

Jtech ServAlert 12 Rugged Pager System

ComQuip ProTalk Kenwood PKT-23K UHF Portable

2-Way Radio

ComQuip ProTalk Kenwood TK240v16P VHF Portable

2-Way Radio

Chefworks® Cool Vent™Baggy Pants

1 Set 4

Channel

16 Channel Various Sizes

Chefworks® Cool Vent™Baseball Cap

Chefworks® Cool Vent™Beanie

Chefworks® Cool Vent™White Cook Shirt

Chefworks® Micropique Sport Wick® Polo

Black Black Various Sizes Various Sizes




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When it comes to your outdoor dining you have

many options for your menu. You can certainly keep your menu from your indoor menu and

extend it to the outdoor setting. Most important is

to ensure you have the most profitable items especially now more than ever given the limited

capacity. Another option is to create a unique attraction by offering your customers something

special that they can’t get inside your restaurant.

Your seating arrangements will dictate the menu you do offer. For instance if you have table and

chairs this is conducive to your full menu if you have lounge seating, you may need to have

small plates. In addition to considering your

seating outside, we are nearly the cooler months so you may want to offer heartier meals, soups,

chili and stews.

Burgers are a great item to

leverage on your outdoor dining, check out our tips to building the

perfect burger on foodie

https://foodie.sysco.com/tips-and-trends/building-the-perfect-burger/

Fish and Chips

https://foodie.sysco.com/recipes/codfish-with-tartar-sauce/

Beef Fajita Tacos

https://foodie.sysco.com/recipes/beef-fajita-tacos/

Creamy Vegan Tomato Soup

https://foodie.sysco.com/recipes/vegan-tomato-soup/

Beef Stew in a

Crusty Bread Boulehttps://foodie.sysco.com/recipes

/beef-stew-in-a-crusty-bread-

boule/

Whether a full menu or small plates, Sysco

has put together some thought starters for you to consider:

https://foodie.sysco.com/tips-and-trends/building-the-perfect-burger/

https://foodie.sysco.com/recipes/codfish-with-tartar-sauce/

https://foodie.sysco.com/recipes/beef-fajita-tacos/

https://foodie.sysco.com/recipes/vegan-tomato-soup/

https://foodie.sysco.com/recipes/beef-stew-in-a-crusty-bread-boule/


Cheese-centric appetizers are menu

mainstays that have a widespread appeal. Made with a blend of pimento cheese and

red bell peppers and lightly breaded in a

cracker crumb coating, Sysco Imperial Pimento Cheese Bites offer a unique twist

on a Southern favorite that maximizes menu versatility. The flavor profile and size of

these mouthwatering cheesy bites bring

excitement to a variety of applications and occasions such as appetizers, shareable

plates, toppers, and late-night snacks.

Customers love to experience the world

through food! Serve ethnic flavors inspired by Asian cuisine with Sysco Classic Asian-Style

Chicken Bites. A take on traditional Japanese

fried chicken, these tender, juicy bites are made from No Antibiotics Ever chicken and

marinated in a savory soy-ginger brine with a golden crispy coating. The freezer to fryer

format allows operators to save time in the

kitchen and increase profitability with a ready-to-prepare product that is a versatile base for

delicious sauce pairings.

Serving guests while maintaining social distancing can be a challenge. In most areas of the country, indoor

capacity limitations are in place, making it difficult to accommodate all guests – so bring the fun and creativity outdoors, with small bites that enhance the dining experience, while helping guests maintain social distancing.

Here are ideas on small bites to offer:


Now that you have thought through your outdoor dining experience, it’s time to spread the word about your

new space, safety/comfort measures, and patio menu you have put in place. Sysco Marketing Concierge offers strategies and customized marketing pieces designed to help you communicate your message.

MenuStrategize your menu to feature those items with higher profit margins and shorter prep times.

Consider implementing an LTO menu or patio-friendly menu, featuring appetizers, small bite offerings,

and specialty drinks. Review the 4Ps of menu engineering to boost your profitability!

Spread the WordMany guests are excited to dine out again, but it’s important they know their favorite place is open and has

outdoor dining available. To get the word out, post photos of your new space and menu on all your social media channels. Also, update your google/yelp business listing, as well as Open Table gallery, to

showcase to your customers the new experience they can expect.

➢ Communicate frequently.

➢ Update with operational changes or safety standards you have implemented.

➢ Provide information how customers can order –including 3rd party marketplaces.

➢ Share your outdoor dining menu.

➢ Market promotions you may be offering.

SignageHave visible signage at all times. Consider patio easels,

sidewalk signs, and banners – make sure your signage can be spotted by those walking or driving by.

Sysco Marketing Concierge is here to help you succeed!


[email protected]


Manage Your Menu Content• Focus on what you do best – provide a consistent, quality product that your customers can count on.

• Evaluate and update your menu considering the 4P’s of Menu Engineering:

PROFITABILITY

• Review current item costs and make pricing adjustments based on current market conditions.

• Identify areas where you can switch out ingredients to enhance profitability without compromising quality.

POPULARITY• Feature your signature items – what are you famous for?

• Review past history or competitive analysis for key offerings.

PREPARATION

• Select items that require limited preparation and assembly.• Cross-train your kitchen staff for maximum efficiency.

• Review and reduce your inventory to minimize stand-alone items and excess stock.

PORTABILITY

• Ensure your items package and travel well – maintaining their quality and freshness.• Invest in the proper carryout containers to maintain temperature and presentation

to most closely mirror dine-in experience.


As you plan your business and strategize services, you will need to rethink and reengineer your menu

to meet the new expectations of your customers.

Rethink Your Menu Format

• Understand your customer. They will be looking to see the steps you’re

taking to ensure their safety and comfort – and this includes your

menu format.

• Consider changing to a single sheet disposable paper menu, menu board,

or digital display for best safety and sanitation practices.

• For dine-in service, introduce or

enhance online ordering and payment options from the table.

• Offer your menu online and viewable via your customer’s smart phone or

tablet using a QR Code for

contactless ordering.

Streamline Your Business

• Limit your menu offerings for maximum efficiency, and profitability, while focusing on strategically planned LTO’s to drive business.

• Adjust your staffing needs to accommodate your reduced dining room capacity, limited menu, and available services.

• Continue to offer carry-out, curbside pickup, and delivery, along with other enhanced services,

such as meal kits, take & bake, and specialty items.

• Create an on-site pop up shop or virtual “marketplace” to sell your signature items and

pantry essentials.

TIP: Single-use, easily sanitized, digital display or contactless menus

are recommended (or may be required) and serve as a clear indication of your commitment to safety and sanitation.


QR codes link customers to your:

• Contactless menu

• Online ordering for dine-in, patio, and takeout

• Website, social media, and image gallery

• LTO’s, special features, and promotions

• Virtual “marketplace” to sell signature items,

family-style bundles, and take & bake meal kits

Want to do it yourself?Login in at syscostudio.com or ask your Sysco Sales Consultant for more information.

Utilize QR Codes Your customers are looking for a convenient and safe way to view and order from your menu when dining. To meet these expectations, and as an alternative to disposable menus, you may want to

offer your menu online and viewable to your customers from their smart phone or tablet. This can be done quickly and easily by using a QR code.

http://syscostudio.com/


Talk to your customers.During this time, it’s important to communicate and engage with your customers where they are –and the majority of your customers are online.

We realize this pandemic is making everything incredibly challenging, and Sysco is here to support

you in every way possible. We have put together some core fundamentals to help you engage with

your customers online, boost awareness on your offerings and keep your business going strong during this unprecedented time.

Your website, email, and social media can help you to:• Be responsive and virtually interact with new and existing customers in a personal

and transparent way.

• Answer customer inquiries about your business operations and support. • Stay connected with your employees by sending them updates.

• Get guests to feel safe with your services and comfortable with their experience.

• Share photos, promotions and updates about your business and services. • Make sure you’re top-of-mind when your customers are looking for dining options.

• Share your services and availability.

Promote Your Services Share Your Commitment Drive Traffic

JOIN US ON THE DECK! Come and check out our new patio dining experience – we have a table ready for you! Open daily 9am-9pm.


11x17 Sign

Social Media Post

10’x2.5’ Banner

8.5x11 Menu

QR Code

Let your customers know that you have expanded your services to offer outdoor dining by communicating

via these marketing essentials. Sysco Marketing Concierge is here to help you customize these pieces for your establishment, providing you with print-ready PDF files for you to print locally.

Contact us at 1-800-380-6348 or [email protected]


8.5x11 Sign

4x6 Table Card

11x17 Sign

8.5x11 Sign

11x17 Sign

11x17 Sign

Let your customers know that their health and safety is your top priority by communicating via these

marketing essentials. Sysco Marketing Concierge is here to help you customize these pieces for your establishment, providing you with print-ready PDF files for you to print locally.



Get creative with utilizing QR codes to communicate with your customers – try custom printed options like

floor decals, togo bags, napkins, cup sleeves, and more! Keeping your business top of mind is key and this is a great way to do it! Sysco Marketing Concierge is here to help you customize printable materials

for your establishment, providing you with print-ready PDF files for you to print locally.

Scan here to view our CONTACTLESS MENU

& SPECIAL OFFERS!


11x17 Posters

Floor Decals

Let your customers know that you are following recommended safety and social distancing guidelines by

communicating via these marketing essentials. Sysco Marketing Concierge is here to help you customize these pieces for your establishment, providing you with print-ready PDF files for you to print locally.



The Sysco iCare program is designed to make

you more efficient, increase your profitability and

make it easier for you to manage your operations.

The intent is to help drive business in the front and back of house with our holistic collection of offerings, encompassing our specialized services,

restaurant technology, tools, partnerships, and personalized consultation.

We have partnered with best-in-class companies to make sure our customers have the right tools to optimize their business and increase traffic.


https://www.ordereze.com/

https://www.syscomenuservices.com/covid-19


https://www.cheddrsuite.com/form/sysco



https://readytopay.com/sysco



https://www.cleanwithkeystone.com/Ecosure



Do you need your

menus and marketing

pieces printed?

Sysco has you covered with our iCare Print Partner IMT

(Integrated Marketing Technologies).

Whatever your needs are for printing, whether it be

posters, banners, floor decals, menus, or other marketing

materials, Sysco’s partnership with IMT provides you

affordable negotiated rates for printing.

Sysco Concierge Services can also help you

customize any of the materials in this toolkit.

IMT IS A

ONE-STOP-SHOP

PRINT SOLUTION.

Their digital cutter with

OptiScout software has all

the tools you need for

custom menu work.


[email protected]



Need help with Outdoor Dining?Contact your Sales Consultant or Sysco Concierge Services

at 1-800-380-6348 or [email protected]

Please review federal, state and local regulations to ensure your compliance with the law. For safety and sanitation, stay up to date and check the latest

information on CDC.gov. Consult your legal advisors regarding any risks

associated with starting a new venture or implementing any recommendations.

outdoor & patio dining toolkit · 2 outdoor & patio dining toolkit adversity came to town...

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