overcoming revenue recognition challenges
TRANSCRIPT
Overcoming the Challenges of New Revenue Recognition Standards
Confidential & Proprietary: Aria Systems © 2015 2
AGENDA
• Introductions• Increasing complexity for the Back Office
• Market adoption of recurring revenue models (Dave)• Review of the regulatory landscape (Tom)• Important transition points and why it is important to take action
now (Tom)• The limitations of ERP platforms to manage the new rules (Dave)• Q&A
Confidential & Proprietary: Aria Systems © 2015 3
INTRODUCTION
Meet the panelists
David DePiano, CPASr. Solution Architect
Tom ZauliVice President Sales & Marketing
Confidential & Proprietary: Aria Systems © 2015 4
MARKET ADOPTION OF RECURRING REVENUE MODELS
Migration from “one and done” to recurring revenue• Businesses in virtually all industries and verticals are migrating to
recurring revenue models• Recurring revenue is often more predictable than traditional sales models• Customer retention and satisfaction increase as a result of recurring
revenue• Wall Street rewards recurring revenue models• Companies adopting recurring revenue models sell their goods and
services in new and innovated ways• Recurring revenue is NOT just about sending a bill every month
Confidential & Proprietary: Aria Systems © 2015 5
RECURRING REVENUE CREATES AN EXPLOSION OF REVENUE MOMENTS
“Every revenue moment is an opportunity” Text alert:
Reached 90% of plan
Exceed consumption
limit
Customer inquiry (web):
Adjust service parameters
Approaching renewal
date
Suspend Service due
to late payment
Pro-ratefor mid-cycle
upgrade
Credit cardexpires
Dunning: Stop service
Payment not received
Customer upgrades mid-cycle
Paymentprocessed
Customer inquiry (phone):
Change Billing Address
Service rep offers upgrade
Service purchased
Invoice generated
Welcome email sent
Provisioning: Begin service
Customer charged overage
Provisioning:Service upgraded
mid-cycle
Customer Lifetime Value
Confidential & Proprietary: Aria Systems © 2015 6
NEW WAYS TO SELL PRODUCTS
Recurring revenue offers unparalleled flexibility and cash flows
Legacy Sales Model Recurring Revenue• 10 Seats – Perpetual Software
License• 20% PCS• Add-on training
Option 1:• 10 Seats Software License (billed monthly)• Bundled Hardware• Annual maintenance fee• Add-on training
Option 2:• Software License (billed monthly as used)• Minimum charge for 5 licenses• Monthly maintenance fee• Add-on training
Option 3:• Software License (billed monthly to a reseller)• Track end-user and offer other services
Technology Implications of ASC 606/IFRS 15
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For today
Review the basic tenants of ASC606/IFRS 15 & timing
Discuss delay factors for revenue recognition implementations in general
Discuss tactical areas to think about when planning for a 606 implementation
Hand it back to David to discuss solution options and pros and cons
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The Basic Tenants of ASC606 / IFRS 15
Identify the contract
Identify the Performance Obligations
Determine the transaction price
Allocate the transaction price to the performance obligations
Recognize revenue as the performance obligation is satisfied
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“Recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.”
Timeline for deploying
Public companies – must report starting with periods after Dec 2017
Private companies – must report starting with periods after Dec 2018
Two methods of deploy
Full retrospective – restate earnings according to new guidance for prior two years
Modified retrospective – no need to restate but describe impact to revenue from new guidance for prior two years
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General Delay Factors for Implementations
Regardless of ASC 606 demands, plan and prepare for:
Resource limitations Data migration issues Business model / complexity Integration issues Testing issues
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Factors to consider in adoption
Separation of Performance Obligations
Variable consideration
Stand Alone Selling Price
Time Value of Money
Dual Reporting
Disclosures
Managing changes and adjustments
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Why is ASC 606 Different?Separation of Performance Obligations & Variable Consideration
A few vendors provide the ability to perform complex automated carves and holds for standard scenarios
Your team will have to review contracts for non-standard scenarios and potentially perform manual work here
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Why is ASC 606 Different?Stand Alone Selling Price (SSP)
Not far different from existing calculations of fair value
Need to marry correct SSP’s in time with transactions being processed.
Requires capturing correct data sets in time to determine the SSP that should be in place at that time
Complexity in selling models (ie. tiering) will increase the effort here
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Why is ASC 606 Different?Time Value of Money
Another scenario requiring contract durations be synchronized with changing monetary value
Requires relationship between inflationary numbers and contract value
Particular issue for companies with long-running contracts
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Why is ASC 606 Different?Dual Reporting & Disclosures
This is the easy part if dealing with an automated system, harder with spreadsheets or custom solutions
Once the data is in the system, applying two sets of rules should be straight forward
Could require two sets of reconciliation
Automated tools will enable a mapping for automated disclosures
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IMPORTANT
Do not forget about changes and adjustments that occur
In a ‘look back’ approach, these will have to be exercised in the new guidance as they were in the old at the time they were
This is often a missed activity in the planning phase
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Timeline for Deploying ASC 606-Compliant Systems
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System in place by 1/1/2016.
Deploy during the 2016-2017 time frame, with “catch up” consideration for all contracts after 1/1/2016.
Wait until 1/1/2018. Company will also have simultaneous burden of restating the previous two interim periods.
Confidential & Proprietary: Aria Systems © 2015 19
WHAT OPTIONS DO YOU HAVE?
• Rip and replace• Custom coding and new development• Spreadsheets• ERP augmentation and upgrades• Implement purpose built revenue and billing
solutions
Confidential & Proprietary: Aria Systems © 2015 20
WHOLE SYSTEM REPLACEMENT RISKS
Will your replacement be successful?• Estimated Timeframe: 1+ years• Average implementation time: 17.8 months* • 61% of implementations go over schedule; 60% received less than half the
expected benefits from new system* • May not fully support ASC 606• Too late for timely adoption of new standards
* Source: Panorama Consulting (2013)
Confidential & Proprietary: Aria Systems © 2015 21
SPREADSHEETS AND CUSTOM CODING RISKS
Measure the risk to your business• Data-driven, not process-driven• Version control and security become difficult• Magnifies risk of human error• Very difficult to manage two separate sets of books• Could be a stop-gap, but likely to fail in the end
Confidential & Proprietary: Aria Systems © 2015 22
LIMITATIONS OF ERP TO MANAGE THE NEW REVENUE RULES
• Requires costly upgrades to the revenue management modules• Significant implementation times likely to leave little time for testing
before rules are effective• Significant changes to internal controls• Limited automation capability • Reduced future flexibility when rules or business processes change
Confidential & Proprietary: Aria Systems © 2015 23
SYSTEM ARCHITECTURE & RECURRING REVENUE
Rev rec implications throughout quote to cash process
Order Entry
CRM, Quoting, Customer Portal, Shopping Cart
Billing & Collections General Ledger & Reporting
Provisioning/
Fulfillment
Revenue Recognition(Unbundling, revenue allocation, unbilled to billed, revenue scheduling, fair value calculations, etc.)
Revenue & Cost Items
Billed Items Signal on fulfillment
Journal Entries