overcoming the fear factor_jon bradshaw
DESCRIPTION
Do you feel faint before making an important presentation to clients or bosses or groups of colleagues? Does the idea of job interviews fill you with dread (whichever side of the table you are sitting at!)? Do you become tongue-tied and clumsy in front of important clients at networking events or on trade show stands? You are not alone! Public speaking is statistically more feared than death; microphones and stages can be more intimidating than giant spiders; the near presence of bosses and high status clients can generate irrational feelings of insecurity. Drawing on mainstream psychology this session explores why we can find these and similar business situations so difficult and provides practical tips and techniques to enable you to practically manage your emotional state, develop long-term confidence and ultimately improve sales, networking and business performance.TRANSCRIPT
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Session code:
53rd ICCA Congress
Overcoming the “FEAR’’ factor Jonathan Bradshaw The Meetology® Group @meetology
ME16
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Advisory Board
Dr Paul Redford Head
Psychologist
Kevin Gandon Anxiety Coach
Gemma Pike Consultant Psychologist
Dr Virginia Harrison Consultant Psychologist
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My Experience
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Today’s Session
1: Explore
2: Prepare
3: Perform
4: Evaluate
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Today’s Session
1: Explore
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Explore
1.Fear is a good thing!
Facts
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Explore
1.Fear is a good thing!
2.1 in 3 people experience a
panic attack
Facts
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Explore
1.Fear is a good thing!
2.1 in 3 people experience a
panic attack
3.Social interaction is cited
as one of the biggest causes
of anxiety
Facts
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Explore
Amygdala
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Explore
Definition
Fear
Nerves
Anxiety
Stress
Terror
Fright Dread
Distress Alarm Panic
Despair
Misery
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Explore
Effects
No appetite
Rapid heart
rate
Fatigue
Shaking
Headache
Sweating
Faintness Dry mouth
Blurred
vision Clenched
teeth Cold hands
Chest Pain Dizziness
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Explore
Social
Situations Sales
presentation
Team
meeting
Attending a
congress
Attending an
exhibition Networking
Public
speaking
Interview Negotiation
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Explore
Useful Emotions
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Explore
Relaxed
Calm
Confident
Useful Emotions
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Today’s Session
1: Explore
2: Prepare
3: Perform
4: Evaluate
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Today’s Session
2: Prepare
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Prepare
The Impact of our
Thoughts
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Prepare
The Impact of our
Thoughts
Events Thought
s Attitude
Beliefs
Meanings
Feelings Healthy
Unhealthy
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Prepare
The Impact of our
Thoughts
Disappointed
Ashamed
Guilty
Jealous
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Prepare
The Impact of our
Thoughts
Events Thought
s Attitude
Beliefs
Meanings
Feelings Healthy
Unhealthy
Behaviours Constructive
Destructive
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Prepare
The Impact of our
Thoughts
Suicide
Avoidance
Working out
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Prepare
The Impact of our
Thoughts
Events Thought
s Attitude
Beliefs
Meanings
Feelings Healthy
Unhealthy
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Prepare
The Impact of our
Thoughts
Scared
Fearful
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Prepare
The Impact of our
Thoughts
Events Thought
s Attitude
Beliefs
Meanings
Feelings Healthy
Unhealthy
Behaviours Constructive
Destructive
#
Prepare
The Impact of our
Thoughts
Suicide
Avoidance
Argumentative
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Prepare
Taking Responsibility
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Prepare
Be Aware of…
“She makes…”
“He makes…”
“They make…”
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Prepare
Introducing your Chimp
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Prepare
Introducing your Chimp
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Prepare
Our chimp voice, tells our brain scary
stories, plays scary movies and asks scary,
what if? Questions. These cause the brain to
secrete massive amounts of adrenaline and we
experience the symptoms of this.
Your inner scare voice always lies,
exaggerates, catastrophizes, demeans and
depresses. It is a lying bully that does not
posses a crystal ball and thus, can not
predict the future.
Your ability to recognise, challenge and
ignore this voice will be a MAJOR factor in
overcoming fear.
Stop thinking scary thoughts, stop playing
scary movies, stop saying scary things, and
you’ll stop having fear reactions.
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Prepare
1.Fortune Telling
2.Over-
Generalisation
3.Inflexible
Thinking
4.Disqualifying the
Positive
5.Pressurised
Thinking
6.What if?
Your Chimp’s Toxic
Thoughts
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Prepare
1: Fortune Telling
“It’s going to be a
disaster and no one
will enjoy it”
Your Chimp’s Toxic
Thoughts
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Prepare
1: Fortune Telling
• Test
• Take risk
• Past doesn’t equal
future
Your Chimp’s Toxic
Thoughts
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Prepare
2: Over-
Generalisation
“Always”, “Never”,
“Everyone”, “the
World”
Your Chimp’s Toxic
Thoughts
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Prepare
2: Over-
Generalisation
• Get Perspective
• Suspend Judgement
• Be specific
Your Chimp’s Toxic
Thoughts
#
Prepare
3: Inflexible
Thinking
“Love / Hate”,
“Perfect / Disaster”,
“Black / White”
Your Chimp’s Toxic
Thoughts
#
Prepare
3: Inflexible
Thinking
• Be realistic
• Develop ‘Both –and’
attitude
Your Chimp’s Toxic
Thoughts
#
Prepare
4: Disqualifying the
Positive
“Anyone could have
done that…”
Your Chimp’s Toxic
Thoughts
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Prepare
4: Disqualifying the
Positive
• Be aware of your
responses to
positivity
• Learn to accept a
compliment
Your Chimp’s Toxic
Thoughts
#
Prepare
5: Pressurised
Thinking
“Have to”, “Must”,
“Ought to”, “Should”
Your Chimp’s Toxic
Thoughts
#
Prepare
5: Pressurised
Thinking
• Pay attention to
language
• Awareness of
criteria
• Retain standards
but accept
‘failure’
Your Chimp’s Toxic
Thoughts
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Prepare
6: What if?
“…I fail…forget…lose
control…fall over…”
Your Chimp’s Toxic
Thoughts
#
Prepare
Your Chimp’s Toxic
Thoughts 6: What if?
• Recognise
• Stop
• Challenge
#
Prepare
The Power of our
Thoughts
Events Thought
s Attitude
Beliefs
Meanings
Feelings Healthy
Unhealthy
Behaviours Constructive
Destructive
#
Prepare
The Power of our
Thoughts
Thought
s Attitude
Beliefs
Meanings
Feelings Healthy
Unhealthy
Behaviours Constructive
Destructive
#
Prepare
The Power of our
Thoughts
Thought
s Attitude
Beliefs
Meanings
Feelings Healthy
Unhealthy
Behaviours Constructive
Destructive
#
Prepare
The Power of our
Thoughts
Thought
s Attitude
Beliefs
Meanings
Feelings Healthy
Unhealthy
Behaviours Constructive
Destructive
#
Prepare
Practical Tips &
Techniques
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Prepare
Practical Tips &
Techniques
Time
Anxiety 1st
2nd
3rd
4th
#
Prepare
Practical Tips &
Techniques
#
Prepare
#
Prepare
Practical Tips &
Techniques
#
Prepare
Practical Tips &
Techniques
#
Prepare
Practical Tips &
Techniques
#
Prepare
Practical Tips &
Techniques
#
Prepare
Practical Tips &
Techniques
• Visualisation
• Association / Disassociation
#
Prepare
Practical Tips &
Techniques
#
Prepare
Practical Tips &
Techniques
#
Prepare
Practical Tips &
Techniques
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Prepare
DBCC
• Desire
• Belief
• Courage
• Commitment
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Today’s Session
1: Explore
2: Prepare
3: Perform
4: Evaluate
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Today’s Session
3: Perform
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Perform
Curvy Furniture
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Perform
Never Offer a Cold Glass
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Perform
Mess Up
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Perform
Sit Carefully
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Perform
Nudges
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Perform
The Power of Food
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Perform
The Power of Food
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Perform Proportion of favourable decisions
0.0
0.2
0.1
0.3
0.4
0.5
0.6
0.7
0.8
Length of day
The Power of Food
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Perform Proportion of favourable decisions
0.0
0.2
0.1
0.3
0.4
0.5
0.6
0.7
0.8
Length of day
The Power of Food
#
Perform Proportion of favourable decisions
0.0
0.2
0.1
0.3
0.4
0.5
0.6
0.7
0.8
Length of day
The Power of Food
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Perform
Talking Sense
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Today’s Session
1: Explore
2: Prepare
3: Perform
4: Evaluate
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Today’s Session
4: Evaluate
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Evaluate
1.Mind Reading
2.Catastrophising
3.All or Nothing
Thinking
4.Disqualifying the
Positive
5.Overgeneralisation
6.Labelling
Your Chimp’s Toxic
Thoughts
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Evaluate
1: Mind Reading
Your Chimp’s Toxic
Thoughts
Toxic Thoughts 1: Mind Reading
Deciding what someone is
thinking
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Evaluate
1: Mind Reading
Your Chimp’s Toxic
Thoughts
Guess the emotion
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Evaluate
1: Mind Reading
Your Chimp’s Toxic
Thoughts
Guess the emotion
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Evaluate
2: Catastrophising
“Everyone noticed my
mistake and now think
I’m stupid”
Your Chimp’s Toxic
Thoughts
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Evaluate
3: Disqualifying the
Positive
“Anyone could do
that’
Your Chimp’s Toxic
Thoughts
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Evaluate
4: Labelling
“I’m a failure”
Your Chimp’s Toxic
Thoughts
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Evaluate
Next steps
1: Back on the bike
2: Learning from the
experience
3: Mental check-in
4: Continued exercise
5: Embrace the fear……
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