overview of cloud computing

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Data Centre Services As we all fully understand a reliable IT infrastructure is fundamental to minimising disruptions to daily operations and crucial to your business success. Meanwhile, Sagari understand that information security is just as critical. Let us use our operational and data centre services experience to your advantage. You’ll benefit from: • Best practices, procedures and disciplines • Lower costs of supporting your various platforms • Increased reliability and performance. • Leverage the greatest security for your business critical data (Further information available on request) Web Hosting and Server Management Need an adaptable computing environment to support your continued growth? As an experienced IT and hosting services provider, Sagari offer end-to-end systems support, including: • Systems Administration • Database Administration • Systems Monitoring • Batch Processing • Data Backup • Capacity Planning. When Sagari manage your IT and Web based services, you gain the benefit of integrated, best-in-class tool sets and procedures. That means an efficient, scalable and automated environment that uses fewer resources and reduces operating costs. Hosted Desktops Sagari specialise in hosted desktops, removing the need for traditional desktop PCs in the office environment, vastly reducing the cost of providing the services that you need. A hosted desktop looks and behaves like a regular desktop PC, but the software and data customers use are housed in managed environments, these are highly secure data centres, rather than on their own machines. Users can simply access their hosted desktops via an internet connection, enabling just some of the following benefits: • Access from anywhere in the world • Fully utilising existing PC or laptop, • Removing the need to upgrade ever • Cheaper more energy efficient Thin- Clients can be deployed • Minimise the requirement for on-site engineer visits • All patching/security updates centrally managed Virtualisation Deploying the very best tools available in the market place, Sagari can virtulise almost any existing server environment with many customer benefits: • Host (even antiquated) software on the very latest VM platforms • Full system administration • Monitoring • Data Backups • Fully project management deployment minimising downtime • Complete peace of mind Sagari specialise in IT infrastructure outsourcing and the combined services, leveraging our secure data centres, help desk and managed storage facilities around the UK. We provide a reliable IT infrastructure that minimises disruption to your daily operations. Outsource your Infrastructure with Our world-class IT infrastructure outsourcing services are supported by 5 Global data centres, focusing the core business in 3 of the very best available in the UK. Among our IT infrastructure outsourcing services are: • Data Centre Services • Streamed applications and virtualisation • Enterprise Data Storage Devices • Remote Infrastructure Management • End-User Computing and Desktop Management • Help Desk and Service Desk Management • Network Services Sagari For a free consultation call 0844 357 7282

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Page 1: Overview of Cloud Computing

Data Centre ServicesAs we all fully understand a reliable IT infrastructure is fundamental to minimising disruptions to daily operations and crucial to your business success. Meanwhile, Sagari understand that information security is just as critical.

Let us use our operational and data centre services experience to your advantage. You’ll benefit from:

• Bestpractices,proceduresanddisciplines

• Lowercostsofsupportingyourvariousplatforms

• Increasedreliabilityandperformance.

• Leveragethegreatestsecurityforyourbusiness critical data

(Further information available on request)

Web Hosting and Server ManagementNeed an adaptable computing environment to support your continued growth? As an experienced IT and hosting services provider, Sagari offer end-to-end systems support, including:

• SystemsAdministration

• DatabaseAdministration

• SystemsMonitoring

• BatchProcessing

• DataBackup

• CapacityPlanning.

When Sagari manage your IT and Web based services, you gain the benefit of integrated, best-in-class tool sets and procedures. That means an efficient, scalable and automated environment that uses fewer resources and reduces operating costs.

Hosted Desktops Sagarispecialiseinhosteddesktops,removingtheneedfortraditionaldesktopPCsintheoffice environment, vastly reducing the cost of providing the services that you need.

AhosteddesktoplooksandbehaveslikearegulardesktopPC,butthesoftwareanddata customers use are housed in managed environments, these are highly secure data centres, rather than on their own machines. Userscansimplyaccesstheirhosteddesktopsvia an internet connection, enabling just some of the following benefits:

• Accessfromanywhereintheworld

• FullyutilisingexistingPCorlaptop,

• Removingtheneedtoupgradeever

• CheapermoreenergyefficientThin-Clientscanbedeployed

• Minimisetherequirementforon-siteengineer visits

• Allpatching/securityupdatescentrallymanaged

Virtualisation Deployingtheverybesttoolsavailableinthemarketplace,Sagaricanvirtulisealmostanyexisting server environment with many customer benefits:

• Host(evenantiquated)softwareonthevery latest VM platforms

• Fullsystemadministration

• Monitoring

• DataBackups

• Fullyprojectmanagementdeploymentminimising downtime

• Completepeaceofmind

Sagari specialise in IT infrastructure outsourcing and the combined services, leveraging our secure data centres, help desk and

managed storage facilities around the UK. We provide a reliable IT infrastructure that minimises disruption to your daily operations.

Outsource your Infrastructurewith

Our world-class IT infrastructure outsourcing services are supported by 5 Global data centres, focusing the core business in 3 of the very best available in the UK.

Among our IT infrastructure outsourcing services are:• Data Centre Services

• Streamed applications and virtualisation

• Enterprise Data Storage Devices

• Remote Infrastructure Management

• End-User Computing and Desktop Management

• Help Desk and Service Desk Management

• Network Services

Sagari

For a free consultation call

0844 357 7282

Page 2: Overview of Cloud Computing

Enterprise Data Storage ServicesDoyouhavelarge,complexstoragerequirementsthataredynamicinnature? If so, do they require proactively managed data storage services that are flexible and scalable?

Our data storage services can help define, monitor and optimize your company’s data storage. Let us help you reduce the complexity – and cost – of managing your changing storage environments.

Remote Infrastructure ManagementYoumaybelookingforwaystoreduceITspendandimprovecustomerservice. If so Sagari offer the perfect solution for your business. With Sagari’s consider our remote infrastructure management service. You’ll avoid the headaches of day-to-day IT operations management, while still retaining control of your IT assets.

When we support your IT infrastructure needs remotely, you’ll benefit from:

• industry-leadingapproachtodeliveringITbestpractices

• Best-in-classsecuritypractices,technologyandprotocol

• Increasedsavings,serviceandsecurity.

End-User Computing and Desktop ManagementComputingservicesareoftenthegatewaytoanenduser’sexperience with IT. That, of course, means that they’re a critical component of user satisfaction.

CountonSagaritoprovideafull,end-to-endlifecycleofend-usercomputing services – and enhance the entire user experience.

Help Desk Services and Service Desk ManagementSagarideliverspecialised,best-practices-orientedhelpdeskservices that support your environment, from self-service support to remote management and diagnostics.

Handlingthousandsofmonthlycalls,ourhelpdeskservicesandoperationsteam‘NetworkOperationsCentre(NOC),wetakeownership of each contact. The result is prompt, reliable support and service that align with your standards and expectations.

We use a proactive approach, continually reviewing all offerings via real-time monitoring tools and techniques. This ensures quality and effectiveness of service, reduces costs, and enables you to devote your own resources to core business functions.

Aspartofourhelpdeskservicesoffering,wecanprovide:

• Singlepointofcontactforendusers

• Tickettrackingsystem

• Multiplelevelsofend-usersupport

• Servicedeskreporting

• Trendanalysis

• Customersatisfactionsurveys

• DisasterRecoveryServices.

Sagari implement multiple industry and certification standards, including ISO 9000, we are also compliant in ISO 9001 and practice-compliantmethodologiesindeliveringhelpdeskservicesandsolutions to you.

Desktop ManagementWhatexactlyisdesktopmanagement?It’sacomprehensiveapproach to managing all your end-user platforms and devices.

Workingcloselywithyou,we’lldesignandexecuteadesktopmanagement strategy that protects your business from:

• Enterprisebandwidthconstraints

• Unstablecomputingenvironments

• Areasofinsecurity

• Unavailablenetworkresources.

Ourdesktopmanagementservicesfocusheavilyonpreventiveandremedial maintenance, as well as proactive management. They will fully enable your organisation to function better, faster and more cost-effectively than is possible with in-house management.

Network ServicesManaginganintegratednetworkisabigjob.Itrequirestheexpertiseofskillednetworkingprofessionals.

OurNetworkServiceteamprovidecomprehensivetelecommanagementservicesforyourvoiceanddatanetworks,including:

• Routers

• Switches

• Firewalls

• ISP/DataProvidermanagement

• Telephonyequipment

• Circuits

LetourNetworkServicesofferinghelpyoureduceoperatingcostsand capitalise on improved efficiencies. We’ll build an efficient, scalable and automated processing environment by leveraging our:

• UsingtheverybestpartnersandTelcopresence

• Enterpriseagreementswithmostmajorcarriers

• Proprietarytoolsandprocedures

• Skilledpersonnel

Customer CareAt Sagari, delivering a positive customer care experience is a core value, so much so we even rate our internal staff success on your experience. We have years of providing customer service and outsourcing services that can improve your productivity, efficiency and customer retention.

For a free consultation call

0844 357 7282