Partner Dashboard May. 2016

Uber Health Overview

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Dashboard

A web-based interface that can be accessed

from your desktop or mobile internet browser

to schedule a ride now or ahead of time for a

patient or caregiver

Manage everything from the Uber dashboard

directly. You can monitor all of your activity -

past, active and upcoming - in one centralized

place

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Homepage

This is the homepage of the Dashboard, where

you can see all current active trips. If you want

to schedule a new ride, click the Schedule a

Ride or New Ride button.

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Scheduling a new ride

Setting up a new ride for immediate pick-up is

quick and easy through the request “new ride”

button

Enter their name, phone number and trip

details to get the rider on their way

immediately.

There is an optional “Internal Memo” field for

users to enter in any additional internal details

needed to make filtering & sorting easier on

the back-end

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Schedule a ride for later

Set-up rides in advance for riders to ensure

they get to appointments on-time or to

streamline workflow for employees

Enter their name, phone number and trip

details in addition to the desired date &

pick-up time. You can use this when

scheduling appointments to make sure they

also have a ride to make it there.

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See trips in progress

You can see the status of each trip, from

pickup to dropoff, with the rider’s and driver’s

contact information.

To make locating the right car easier, you can

see the license plate number, car model and

color within your dashboard.

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See upcoming trips

Click the Upcoming tab to see all trips that are pending. You can see the rider’s name along with the date and time for each trip.

You can cancel an upcoming trip by clicking “cancel” on the far right side.

Once the driver & rider have been matched, the trip will move into the Active Trips tab to provide more details to streamline the pick-up experience.

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Rider Experience

If a rider has a mobile phone they will

receive an SMS with their driver details

and pickup ETA

They do not need to be an existing Uber

rider or have the Uber rider app installed

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You can see a complete trip history and view

information such as rider, driver,

pickup/dropoff location and cost of each ride.

Additional data can be downloaded as a .CSV

file to make reporting easier in spreadsheet

format

See Trip History

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