ozlink advanced netsuite shipping webinar

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Oz Development, Inc. www.ozdevelopment.com 508.366.1969 Advanced NetSuite Shipping

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Oz Development has worked extensively with NetSuite and over 500 joint customers to improve fulfillment and shipping, resulting in improved operations, cost savings, and better customer service. POS Supply Solutions is one of those joint customers. We are excited to have Stephen Enfield, President and CEO of POS Supply Solutions, share his experience with OzLINK and provide insights that could benefit your business.

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Page 1: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Advanced NetSuite Shipping

Page 2: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Agenda

• Introduction & Welcome

• Challenges driving shipping complexity

• Customer Examples

• What is “Advanced Shipping”?

• Oz Development Overview

• POS Supply Solutions Case Study

• Wrap Up and Q & A

Page 3: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Today’s Speakers

Stephen EnfieldPresident & CEO

Brian Hodgson

Troy Graham

Page 4: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Challenges Driving Shipping Complexity

• Growth brands via Internet/eCommerce

• Omni channel (eBay, Amazon, multiple brands)

eCommerceBusiness

Opportunity

• Better visibility• Documentation

requirements• Delivery date options

Demands fromCustomers

• Rapid ROI• Minimal IT resources

required in house• Focus on business

problem not IT

Cloud Solution Payback

Page 5: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Inaugural NetSuite Technology Partner - 2005Partner of the year in 2007

Over 500 joint NetSuite customers

OzLINK Success With NetSuite

Page 6: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

OzLINK Extends NetSuite Fulfillment

Page 7: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Recent Customer Success Examples

Page 8: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

OzLINK Provides Advanced Shipping

Service AllSales Channels

Leverage the BroadestCarrier Support

• All carrier options• US and International• Third party billing• Scales and peripherals• Combo pick ticket & ship label

• Branded pack slips• ASN • Retail compliant labels• Drop ship for your customers

Automate ComplexBusiness Rules

• Auto select carrier and service• By sales channel• By order weight, value, etc.• By line of business• Automate returns

Page 9: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Advanced Shipping DefinedNeed Native NetSuite OzLINK

Carrier Services & Options

Business rules

Analytics Shipping Reports

Integrating pack and shipping label

Adv. Pack Verification, ASN, retail compliant labels

Integrated scales/peripherals (dimensioning, etc.)

Freight shipping and VICS BOL

Drop ship/outsourced fulfillment

Handling returns and labels

Pre-Ship Batch Address Validation

Page 10: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Pre-Ship Address Validation

• Review pending orders• Approval• Fulfillment• Screens periodically &

highlights ambiguous orders

• Correct and update

Ready ToFulfill

OrderEntry

Address correction feesAre $10 per error

Page 11: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Automate Business Rules

• Residential• Urban area• PO Box• International

• Loyalty programs• Drop ship• Preferred service

• Weight, dims• Value• Commodity• Delivery date

ShipmentDetails

ConsigneeOrigin/Dest

Address

OzLINKAutomate Business Rules

Carrier & Service• Ground• Next Day Air• Mail Innovations• Freight• etc

Shipping Options• Return Service• Saturday Delivery• Int’l Commodity• etc

Package Options• Delivery confirmation• Flexible parcel ins.• Declared value• etc.

Page 12: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Partner Fulfillment: Suppliers or Customers

CustomerDrop Ship

SupplierFulfillment

Warehouse

Consumer Retailer

Purchase

OrdersDeliverySales

CustomersSupplier

Delivery

PurchaseOrders

• Leverage suppliers for drop ship• Outsource fulfillment to 3PLs• Gain visibility to orders status and inventory• Integrate NetSuite to your partners IT systems

• Service you drop ship customers• Create retailer specific branded pack slips• Leverage third party billing• Support alternative return addresses

Page 13: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Branded Pack Slips

Page 14: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Alternate Pick & Pack Scenarios

Master PickingBatch Processing

Page 15: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Integrate ASN Into Your Warehouse

-Pick-Pack-Ship

v

Customers

850, Other

856, 810 Other

PO

SPS NetSuite Integration

ASN

INV

Carton Details

Warehouse

Shipment / Delivery

EDI

850, Other

856, 810 Other

850, Other

856, 810 Other

Front Office

Cloud NetSuite User

Page 16: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Can Advanced Shipping Help You?

• Are expanding sales & channels creating more business rules?

• Do growth channels such as Amazon & eBay to be better integrated into shipping?

• Are there customer documentation requirements that could be automated?

• Can you save freight spend through mode optimization?

Page 17: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

POS Supply Solutions Overview

• Founded in 1999

• Leading supplier of point of sale and transaction supplies including POS roll paper, ATM paper, carbonless rolls, citation rolls, mobile printer rolls, and pre-printed custom paper rolls

• 12,000+ customers including Ritz Carlton, Harrah’s, TGI Fridays, Redbox, Subway, Alaska Airlines, Dollar Tree Stores

• ResellerRatings Elite Member – rated in the top 1% of over 38,000 online webstores

• 2011 Inc. 5000 Member –

Page 18: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Improving Fulfillment and Shipping

• Implementation and success with NetSuite and OzLINK (starting working with OZ in 2007)

• Leverage all carrier services from UPS, FedEx, and USPS (including services not available in native Netsuite).  

• OzLINK provides two-way integration with our carrier software - UPS Worldship, Endicia (for USPS), and FedEx Ship Manager, ensuring NetSuite orders are synchronized with costs, tracking numbers, and shipment status.

• Visibility on our shipping carrier cost, carrier published rate and what we charged customer

Page 19: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Improving Fulfillment and Shipping

• OzLINK for UPS – rating tool that gives our customer service access to the key information to help quote shipping costs, compare services, offer the correct delivery options, validate addresses and confirm delivery dates.

• Advanced integration from UPS Quantum View to NetSuite for drop shipments. We automate the pulling of tracking information and shipping costs from Quantum View and putting them into NetSuite.

• Oz is a valued partner who provides us with valuable expertise for shipping, fulfillment, integration and NetSuite.

Page 20: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Next WebinarOptimize Your Warehouse with OzLINK Mobile

WirelessPicking

Work OrdersInventory Cycle Count

PO Receiving & Put Away

Jan 31, 1 PM ETSign Up at netsuite.ozdevelopment.com

Page 21: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Q & A

Page 22: OzLINK  Advanced NetSuite Shipping Webinar

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Keep up to date with both industry and OzLINK product news

See What NetSuite CustomersAre saying

Visit the OzLINK for NetSuite micro-site

OzLINK: Helpful Tools

View Product Demos

Receiving

Inventory

Shipping

Picking Advanced Ship Notice

Mobile WarehouseShipping

UPS Pro