p roblem s olving i nnovator solving tomorrows problems today before beginning, establish the...

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Problem Solving I nnovator Solving Tomorrows Problems Today Cover Page Before beginning, establish the parameters of the opportunity . Do this by completing the Cover Page . Reason for the PSI Source of the Opportunity Process Description Originator of the PSI Affected Customers Relative Importance

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Before beginning, establish the parameters of the opportunity .Do this by completing the Cover Page .

Reason for the PSI

Source of the Opportunity

Process Description

Originator of the PSI

Affected Customers

Relative Importance

Problem Solving I nnovatorSolving Tomorrows Problems TodayCover Page1INDEX

Cover Page2

D0a State the initial REASON for PSID0b Give the Problem a DESCRIPTIVE TITLED0c State the SOURCE of the Problem

Problem Solving I nnovatorSolving Tomorrows Problems TodayCover Page3

Automatic conversion to common date formatClose date is write PROTECTED

D0d Allocate the PSI a NUMBERD0e State the DATE the PSI was Activated

Problem Solving I nnovatorSolving Tomorrows Problems TodayCover Page4

D0f Select the APPROPRIATE HEADERD0g Enter the (Part, Product, Process, Function) NAMED0h Enter the (Part, Product, Process, Function) NUMBER

Problem Solving I nnovatorSolving Tomorrows Problems TodayCover Page5

D0i Enter the FUNCTION/ TITLE of the OriginatorD0j Enter the NAME of the CustomerD0k Select INTERNAL or EXTERNAL (Customer)

D0k Enter the department affected by the problemProblem Solving I nnovatorSolving Tomorrows Problems TodayCover Page6

D0n DESCRIBE & PRIORITISE the problem severity

D0l DESCRIBE & PRIORITISE the problem urgencyD0m DESCRIBE & PRIORITISE the problem impact

Problem Solving I nnovatorSolving Tomorrows Problems TodayCover Page7

This completes the D0 Cover PageNow start the D1 PhaseIdentify ProblemCover Page

Problem Solving I nnovatorSolving Tomorrows Problems Today8