p roblem s olving i nnovator solving tomorrows problems today before beginning, establish the...
TRANSCRIPT
PowerPoint Presentation
Before beginning, establish the parameters of the opportunity .Do this by completing the Cover Page .
Reason for the PSI
Source of the Opportunity
Process Description
Originator of the PSI
Affected Customers
Relative Importance
Problem Solving I nnovatorSolving Tomorrows Problems TodayCover Page1INDEX
Cover Page2
D0a State the initial REASON for PSID0b Give the Problem a DESCRIPTIVE TITLED0c State the SOURCE of the Problem
Problem Solving I nnovatorSolving Tomorrows Problems TodayCover Page3
Automatic conversion to common date formatClose date is write PROTECTED
D0d Allocate the PSI a NUMBERD0e State the DATE the PSI was Activated
Problem Solving I nnovatorSolving Tomorrows Problems TodayCover Page4
D0f Select the APPROPRIATE HEADERD0g Enter the (Part, Product, Process, Function) NAMED0h Enter the (Part, Product, Process, Function) NUMBER
Problem Solving I nnovatorSolving Tomorrows Problems TodayCover Page5
D0i Enter the FUNCTION/ TITLE of the OriginatorD0j Enter the NAME of the CustomerD0k Select INTERNAL or EXTERNAL (Customer)
D0k Enter the department affected by the problemProblem Solving I nnovatorSolving Tomorrows Problems TodayCover Page6
D0n DESCRIBE & PRIORITISE the problem severity
D0l DESCRIBE & PRIORITISE the problem urgencyD0m DESCRIBE & PRIORITISE the problem impact
Problem Solving I nnovatorSolving Tomorrows Problems TodayCover Page7
This completes the D0 Cover PageNow start the D1 PhaseIdentify ProblemCover Page
Problem Solving I nnovatorSolving Tomorrows Problems Today8