p & s catalogue 2010 v2 a4 - irca. · pdf filecorporate profile 2 irca global is an...
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IRCA
IRCA is a leading Risk Management Solutions provider in the areas of Safety, Health,
Environment and Quality. We assist clients to address the avoidance of loss in a cost
effective and practical manner.
Our products and services are designed to Assess, Advise and Assist in all aspects of
SHEQ Risk Management activities. It is our goal to provide customers with high quality
systems, products and services.
PRODUCTS AND SERVICES CATALOGUE
A
A A
WHEN YOU’RE SERIOUS ABOUT MANAGING RISK
CORPORATE PROFILE
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IRCA Global is an International Risk Management Solutions provider in
the areas of Safety, Health, Environment and Quality (SHEQ). IRCA has
footprints in various countries around the world, where we have assisted
hundreds of organisations to reduce operational risk exposure.
products and services have stood the test of time. These are offered
and packaged in a way that allows clients to determine the preferred
type of intervention.
IRCA Global has partnered with the Law Faculty of the University
of the Free State to develop a new BIuris degree, with endorsement In a world of corporate governance, risk and compliance, IRCA Global is to Legal Industrial Risk Management. It covers the full spectrum of a mature global market leader. Our international involvement has legislation, health, safety, environment and quality management, equipped us with in-depth experience. IRCA Global began its operations which is only one of IRCA Global’s training products. This product, in South Africa in 1993 and over the years, has grown significantly. was developed based on specialist alliances and ongoing research IRCA Global has had an uninterrupted growth pattern for the past 17 and development based on global group training, consulation and years and has successfully established a global footprint. auditing experience. The degree is fully approved by the Institute of
Safety Managers (IoSM), which registers Safety Professionals
under licence to the Board of Registration for Occupational Hygiene To be the preferred provider of specialist SHEQ Risk Management Safety & Associated Professionals (OHSAP). The degree was Solutions, enhancing sustainable business performance worldwide.instituted to attract matriculants as well as risk and legal
practitioners, with the option of online study by way of e-learning.
The three-year degree consists of four parts, with classroom To achieve significant profitable growth by developing our capabilities
facilitation up to Part Three available to groups at their own site, or and delivering professional value-added SHEQ Risk Management
at the IRCA offices. IRCA Global has SHEQ courses in various Solutions to clients through sustainable relationships.
languages, including Portuguese, French, Romanian and Russian,
recognised world-wide by our clients.
At IRCA Global, we are committed to continual improvement in our In the efforts to meet the demand for qualifications in the
performance. Product / service quality is integral to the way we do Operational Risk field. IRCA global has signed an agreement with
business, while we constantly aspire to leading industry practice and the Da Vinci Institute of Technology Management. This agreement
recognition. We recognise employees, contractors, business partners, has lead to the release of the Management of Technology and
suppliers, customers, visitors and communities as stakeholders in our Innovation in the domain of Operational Risk Management
business. certificate and diploma (MOTI), with the degree being submitted to
the CHE and due to be released. This collaborative effort also allows Our business partnerships are changing the way organisations
for masters and PhD programs creating the full qualifications manage safety, health, environment and quality (SHEQ) issues. We
pathway.have partnerships in all major industries such as:
• Mining • Food and Beverage • Manufacturing • Services • Petro-chemical
PAS99 mirrors this concept in the fields of Risk Management (BS • Steel and Allied • Construction and Government 31100) and Business Continuity Management (BS25999). PAS 99 is • Local Authorities and Parastatals
a publicly available specification of common requirements for
IRCA Global has a solution to address a client's risk management management systems that can be used as a framework for an
needs, from the very basic to the most intricate. From risk integrated management system. It is intended to encourage
awareness training to system integration, risk control optimisation organisations with more than one management system to view PAS
and behaviour interventions, IRCA Global's wide range of products 99 as the opportunity to achieve a holistic management system to
can be applied separately, or as an integrated solution to reduce the enable them to run their operations more effectively. IRCA Global has
exposure to SHEQ risks in an organisation. completed a number of local and global projects, using the business
continuity management standards approach. IRCA Global has The effectiveness of an implemented IRCA programme offers our
influenced, and continues to influence, the development of clients above average returns on investments, and results have
management systems and standards through our involvement with shown a rapid and sustained reduction in incident occurrence.
global certification bodies.Our products and services, combined with our client portfolio,
demonstrate our capacity, capability and commitment to our
clients. IRCA Global's best practice and internationally acclaimed
Our Vision
Our Mission
Our Quality Policy
IRCA has worked with organisations for many years to ensure that
they eventually have a fully-integrated management systems
approach.
IRCA
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Publisher
IRCA Global
279 Kent Avenue, Randburg 2194
PO Box 2582, Randburg 2125
Tel:+27 (0) 11 285 4200
Fax:+27 (0) 11 285 4229
Executive:
Marketing and Sales
Vern Lombaard
+27 (0)11 285 4265
Marketing Manager
Mary-Ann Lange
+27 (0)11 285 4230
Branding, Graphic Design and
Layout (DTP)
Jean Flemming
+27 (0)11 285 4238
Printing
Pro-Graphics
+27 (0)11 791 0808
Disclaimer:
No part of this publication may
be reproduced or transmitted in
any form or by any means, electronic or
mechanical, including photocopying,
storage in a retrieval system, or
otherwise, without written permission
from the publisher.
It is intended solely for the use of
the individual or entity to whom
it is addressed and/or others
authorised to receive it. Please note
that any views or opinions presented
in this publication are solely those of
IRCA (Pty) Ltd and do not necessarily
represent those of others.
IRCA GLOBAL
PRODUCTS AND SERVICES
CATALOGUE
QUALITY POLICY
SHEQ RISK MANAGEMENT SOLUTIONS
When it comes to providing
to clients in sectors as diverse as mining, petro-chemical,
steel, manufacturing, insurance and financial services,
IRCA Global is the preferred provider of SHEQ risk
management solutions.
SHEQ RISK MANAGEMENT SOLUTIONS
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IRCA
BUSINESS MODEL
ASSESSMENT
(
AUDITING)
Understand Your Business
Enterprise-Wide Risk Management
Technical Procedures
Management Systems
Skills - Knowledge - Ability
Competence Training
BehaviourBBS in Context vs Awareness Campaign
BCM - Crisis ManagementDisaster Recovery
Capturing - Analysis Reporting(SOFTWARE)
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Risk AssessmentBaseline Issue-Based Continuous
License to Operate
SHEQ-RA Technical Leadership
Activism Factors
1. Legislation2. Unions3. Consumerism
A WORLD-CLASS
STRATEGY TO
SUSTAINABLE
SHEQ
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Stage 1CrisisManagementIgnoranceCOR=20%
Crisis Management
Stage 3Enlightenment
COR=12%
Stage 4WisdomCOR=8%
Stage 5CertaintyCOR=2.5%
Stage 2Awakening(Cosmetic)
COR=18%
Ad-hoc Annual Audits
Ad-hoc Management Reviews
Ad-hoc Training
SHEQ Strategic PlanningSetting Objectives and Targets
Certification: ISO 9001, ISO 14001, OHSAS 18001
Satisfaction Surveys
Business processes mapped
Supporting IMS
Behaviour based
Interventions
Sustainability / Continuous
Analysis ReportingImprovement
Risk Assessments, Legal Register, Environmental, Impact Assessments
Time: 10 - 12 years
Hig
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Lev
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Measurement Program
Improvement program
Self Assessments
ORGANISATIONSIN CRISIS
MANAGEMENT
ORGANISATIONSIN CRISIS
MANAGEMENT
Software Solutions
Executive Training
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MATURITY MODEL - THE ROAD TO EXCELLENCE
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RISK MANAGEMENT SERVICES
Risk is an inherent part of doing business. Risks in today's OUR APPROACH
business environment arise from many sources, impacting
everything from compliance and security to strategy and
operations. IRCA Global's Risk Management Services guide
organisations to fully recognise and manage risk, offering not only
depth and breadth from global expertise, but a proven compilation
of tools, methodologies and training packages sustained by hands-
on best practice. Our professional team can embed well-
established risk measurement techniques in your organisation,
helping you to identify and manage risk to your business more
effectively
BENEFITS:
WHAT ARE THE HALLMARKS OF GOOD RISK
MANAGEMENT?
We provide support in continuing efforts for optimisation and cost
effectiveness of your resources, decision support and assistance in
embeding a risk-based culture and behavioural change wherever
needed. Working in all market sectors, we apply risk-based
methods and advanced software tools to ensure that hazards are
identified and understood, consequences are assessed, and risks
are managed in a cost-effective manner.
OUR SHEQ RISK MANAGEMENT SERVICES INCLUDE:
• Integrated Risk Assessment System.
• Facilitation of:
? Project pre-feasibility risk assessmentsToday's risk exposures can rapidly impact key performance
? Production and Asset Loss / Critical Path Riskindicators including sales, cash and profitability, share price,
Assessmentsquality, brand image and company reputation, market share and
? Baseline Risk Assessmentsmanufacturing capability and the ability to maintain services in
? Issue-based / detailed risk assessments – HAZOP,the public sector. Our risk-based methodologies are designed to
FME(C)A, SWIFT / WRAC, CTA / JSAtake into account the organisation's risk appetite, and maximise
? Accident Investigation and Root Cause Analysisthe benefits of these initiatives. IRCA Global's Risk Management
• Training on risk assessment methodologiesServices assist with factors that are critical to the success of
• Risk assessment softwarechange management and process improvement initiatives,
• RCAT incident investigation and root analysis softwareincluding:
Risk assessment at all stages of the life cycle of projects / plant / • Increased health, safety and environmental performance
mines through an integrated risk assessment process – from high-• Sustainable development
level pre-feasibility stage risk assessments (Baseline) – to Issue-• Improved financial performance
based, and Continuous Risk Assessments. Services include • Enhanced reputation.
facilitation and training on risk assessment studies such as
HAZOP, FMEA, CTA, SWIFT and Bowtie.
• Risk management should be integrated into business target
setting and performance management.
• Risk management tools and techniques should be used in
operational and project planning.
• Dedicated corporate structures and processes should be put in
place to manage risk.
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ENVIRONMENTAL
SERVICESENVIRONMENTAL
SERVICES
IRCA facilitates the acquisition of certification by the United States Green Building Council (USGBC) as a Green Building Development in accordance with the requirements provided in the Leadership in Energy and Environmental Design (LEED) to achieve building certification.
IRCA has a number of LEED Accredited Professionals and consultants with many years of consulting experience, ensuring a quality service to our clients.
IRCA employs a method of assessment that is designed to allow for effectiveness and efficiency in identifying any potential impacts from an activity, whilst still allowing for maximum revenue potential. Types of environmental assessments offered to clients are:
Environmental Impact Assessment (EIA)Environmental Screening and Assessment (ESA)Environmental Scoping and Preparation of Terms of ReferenceGap Analysis (upgrades to meet with ISO14001 Standard)Environmental Monitoring and Baseline AssessmentsEnvironmental Due DiligenceStrategic Environmental Assessment (SEA)Contaminated Land AssessmentsWastewater and Water Treatment
IRCA offers a wide range of environmental management services to cover all industries and sectors and are tailored to meet the client's individual requirements. The environmental management services offered are:
Environmental Planning and Policy Support StudiesStrategic Corporate AdviseSustainable Development Plan (SDP)Construction and Operational Environmental Management PlansEnvironmental Management ProgrammesEnvironmental Management SystemsWaste and Resource ManagementConstruction Waste Management PlansOperational Waste Management PlansSite Waste Management PlansToxic Waste Management PlansWastewater Management PlansRehabilitation ProgrammesRemedial Action Plans
IRCA's endeavour is to provide clients with an integrated environmental management solution that suits individual business requirements and is aimed at enhancing revenue potential. IRCA has a team of professional consultants who are on the cutting edge of Environmental Management and offer a vast array of environmental consulting and advisory services aimed at catering for small businesses through to large corporations.
LEED AND GREEN BUILDING:
ENVIRONMENTAL ASSESSMENT STUDIES:
?????????
ENVIRONMENTAL MANAGEMENT STUDIES:
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CO
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The IRCA Global Consulting Division provides a range of consulting services and supporting products aimed at adding real value to our Customers and Partners. Our range of services and products can be grouped logically, based on the respective consulting phases listed below. Solutions are designed specific to customer requirements, depending on strategic thrusts, defined priorities, or potential high-risk issues identified.
Other Consulting Division Services and Products:
Audit Protocols (CAP, Legal Compliance, Business Continuity, Food Safety, Motor Manufacturing)Systems and Implementation.
TMELECTRONIC BUSINESS MANAGEMENT SYSTEM (EBMS )
CONSULTING PHASES:
ANALYSIS PHASE
The analysis phase is optional, especially when the
status quo is clear. It is however useful to obtain a
quantified baseline against which future
improvement can be measured. Typical analysis
methods are:
· Baseline Risk Assessment
· Interviews
· Audit
· Perception Surveys
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DESIGN PHASEThe design phase consists of the definition of the organisation's business processes into an operations manual. This operations manual is developed on our
® ® ®unique Electronic Business Management System (EBMS), built with standard Microsoft applications (Visio and Expression Web ). The EBMS is made
available online via the Intranet (or Wide Area Network for multiple site operations), allowing all employees access to these business processes. The fact that
the EBMS is developed in the HTML environment allows for seamless integration from the business processes to relevant IT applications, e.g. databases, ERP
systems and document management systems.
The design phase can be described in four broad steps, namely:
STEP 1: DEFINE THE ENTERPRISE MODEL
In order to recognise the interrelationship between business processes, an
Enterprise Model is developed, forming the basis for the development of
detailed, lower level processes. The Enterprise Model is essentially a
high-level relationship map of all the core (management, operational and
support) business processes of the organisation. The relationship map will
show the high-level supplier-customer relationships (value chain) and the
interfaces between the parts or functions of the organisation. The figure
below shows an example:
STEP 2:
DEFINE DETAILED, LOWER LEVEL PROCESSES
Existing organisation systems/procedures/documentation, as well as our
extensive database of business processes (10 000+ processes) form the
basis of process design, with involvement of the respective process owners
and facilitated by our experienced Consultants. Incremental process
improvements occur during this phase, as solutions are recommended
where gaps are identified Employees often also regard this as an
opportunity to implement pending changes and improvements in current
business processes.
STEP 3: INTEGRATE RELEVANT REQUIREMENTS
Our unique approach entails the integration of relevant requirements of applicable standards / guidelines / legal
requirements within the business processes, ensuring compliance in the execution thereof. Processes are reviewed for
approval by the relevant process owners before inclusion in the EBMS. Different views are created, based on the contents
of these individual standards/requirements, with links to defined business processes addressing the respective
requirements. Currently, we design procedures to ensure compliance to any combination of the following
standards/requirements:
· ISO 9001, ISO 17025, ISO 22000, ISO 14001· ISO / TS 16949· OHSAS 18001· Legal Requirements (OHS Act / MHS Act / Railway Safety Regulations / HACCP)· Corporate Governance (King II/Turnbull/Sarbanes-Oxley)· Asset Management (PAS 55)· Business Continuity (PAS 56)
STEP 4: TEST ACCEPTANCE
Upon completion of the EBMS build, internal
testing and correction is completed before final
acceptance testing and approval by the Customer.
The EBMS is then published for use by all
employees, and the system is placed under strict
change control and maintenance management.
SYSTEMS
PROCEDURES
DOCUMENTATION
PROCESSES
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ANALYSE
DESIGN
IMPLEMENT
ASSESS
REVIEW
IMPROVE
IMPLEMENTATION PHASE
ASSESSMENT PHASE
REVIEW PHASE
IMPROVEMENT PHASE
During this phase we provide guidance and assistance (and supporting software products,
if required) with the implementation of new business processes, normally processes
outside the normal scope of business and specific to the standards / guidelines / legal
requirements. This includes:EBMS maintenance and awareness training
· Corrective and preventive actions· Performance monitoring and measurement· Perception surveys· Inspections
System implementation audits and assistance with improvement.
Various methods of assessment are available to organisations, with the following
assistance and / or supporting products:
nd· Internal and 2 party audits (SHEQ/Legal Compliance/Business Continuity/etc.)· Analysis of data.
We provide assistance in defining the approach to conducting Management Reviews. Data
analyses from the assessment phase forms the basis of Management Reviews. Additional
input requirements are defined and the review outputs are structured as actions in the
Improvement Phase.
Improvement and change activities are structured and managed to ensure controlled
change, with the management of activities to closure. Improvement results are
quantified and, where applicable, reflected against baselines determined during the
analysis phase. Various other IRCA Global services and products can integrate with the
Consulting Division services and products within various phases to provide a total
solution.
BENEFITS
BENEFITS OF OUR CONCEPT OF INTEGRATIONLine ownership and the understanding of line management’s role in fulfilling relevant requirements though their involvement in the EBMS design phase.
Employees conform to relevant requirements in the execution of their daily tasks, enhancing operational control and ensuring consistency in execution.
Business processes can be used to develop process metrics as the basis for the design of a Management Information System.
Different views of the organisation allow for ease of integration of new or changed standards and requirements.
BENEFITS OF THE EBMSProcedures can be used as the basis for employee training and development.
Only current procedures / policies / standards / forms / etc. are available to all employees registered on the IT network.
The EBMS is linked to other IT systems in the organisation – providing direct access to relevant documentation and systems or even transactions.
Changed / updated procedures become available immediately through the EBMS.
The system is easily maintained in-house – full training is provided to ensure organisational ownership after completion of the system design.
Clearly defined processes form the basis for continual improvement, incremental and breakthrough.
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IRCA EDUCATION & TRAININGHUMAN CAPITAL DEVELOPMENT
ACCREDITATION
The South African Qualification Authority (SAQA) (Act 58 of 1995) provides for the establishment of the National Qualifications
Framework (NQF). The NQF is the Framework on which standards and qualifications are agreed to by the education and training
stakeholders throughout the country. IRCA has attached a great deal of importance to this process by which learner achievements
are registered, resulting in national recognition for knowledge and skills acquired, thereby encouraging lifelong learning.
IRCA (Pty) Ltd has ISO 9001:2008 certification and is registered as a training provider with the Health and Welfare SETA
(Sector Education Training Authority) , having met the criteria for provider status (No. HW 592PA05000122).
IRCA was the first company to receive Services SETA's 3 Star Grading System.
We are also a Service provider to the MQA.
IRCA's objective is to work in close co-operation with various Authorities to ensure that Training Programmes are in the forefront of
knowledge and add value to our clients. This results in the following benefits:
benefit from quality education provision, qualifications that enjoy national recognition and where appropriate,
international comparability. They also benefit from clear learning paths in the qualification structure, to facilitate and support life-
long learning and career advancement.
benefit from a work force, competent in the knowledge skills and attitudes required in the competitive global economy of
which South Africa is a part.
benefits from a proud, learning nation with the intellectual ability to adapt swiftly to change, especially technological
change.
Learners
Employers
Society
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IRCA EDUCATION AND TRAINING (ETD)
THE TRAINING QUALITY MANAGEMENT SYSTEM
IRCA Training has a quality management system that has a two-fold purpose,
namely:
To ensure involvement in, and alignment with all activities and structures
forming part of the new NQF Act; and
To ensure consistent provision of training services to the highest quality
standards.
CERTIFICATION
IRCA GLOBAL OFFERS
THE FOLLOWING
LEGAL SERVICES
• Legal Registers• Legal Assessments
• Legal Appointments• Legal Liability Training
• Legal Compliance Audits• Legal Workshops
• OHS Act Compliance Kit• Compliance Agreements
• Legal Consultation• Self-assessment Protocol
• Corporate Governance Compliance• Contract and Management
• Legal Journal
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IRCA EDUCATION AND TRAINING (ETD)
WHAT OUR CLIENTS SAY
HUMAN CAPITAL DEVELOPMENT
RETURN ON INVESTMENT
Feedback from value management workshops as well as various inquiries
into health, safety and environment, notably the Leon Commission of
inquiry into the mining industry, highlighted the following shortcomings:
· Lack of supervisory skills · Inadequate worker participation in health and safety matters · Failure to identify hazards and evaluate workplace risks · Lack of hazard awareness · Inadequate problem-solving skills · Poor coaching abilities · Inadequate incident investigation skills · Lack of hands-on experience in the working environment
IRCA's Trainers have the required knowledge, skills, compentency and
experience to effectively facilitate learning in a multi-disciplinary
environment. They are also equipped with an Education Training
Development Practitioner’s qualification (ETDP).
Employers pay 1% of payroll monthly to the South African Revenue
Services (SARS) as a skills levy. Employers paying annual
remuneration of less than R500 000 are exempt from paying skills
development levies. Employers who are up-to-date with payments
can claim reimbursement of skills levies from their respective
SETAs for the following:
Submission of a Workplace Skills PlanSubmission of the Annual Training Report
IRCA’s accreditation as a training provider facilitates the skills levy
claim process. (See the broad diagrammatical representation of the
levy disbursement process on the right.)
Employers apply to their SETA for grants - the SETAs
administer the grants.
A Client Satisfaction Measurement was conducted to measure IRCA Training and the services as delivered to the clients.
The results of a total of 10 interviews show that of the participants in the survey are very satisfied or satisfied with the services they
recieve from IRCA Training, will probably or definitely use the services of IRCA Training again and will probably or definitely
recommend IRCA Training to a business associate.
The following clients were interviewed:
BMWBP Head OfficeBatemansSappi SaiccorMettalloysEskom East LondonPlacerdome South DeepAnglo PlatinumKonkola Copper Mines ZambiaSappi Tugela(Additional references are availble on request)
90%
100% 100%
RISKMAQ Mining
RISKMAQ Industry
IRCA Global was awarded a tender to train 200 Mine Health and Safety Inspectors for the Department of Mineral Resources.
A structured development programme for Safety, Health, Environmental and Quality (SHEQ) Risk Practitioners and all those
with SHEQ Management responsibilities in the workplace.
RISK MANAGEMENT QUALIFICATION
RISKMAQ
YOUR GUIDE TO RISKMANAGING
COMING SOON!Revised Edition
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IRCA EDUCATION AND TRAINING (ETD)
NDA Training in association with IRCA Global proudly presents
Corporate Computer LiteracyThis course is designed to improve individuals’ skills in their
everyday use of the Microsoft Office programes.
IRCA
COURSE DESIGN:Presentations are highly interactive to meet the needs of each group’s unique level of development for each of the different products.
COURSES INCLUDED IN PACKAGE: DURATION OF COURSE: 4 daysIntroduction to Microsoft Word (Half day)Advanced Microsoft Word (Half day)Introduction to Excel (Half day)Advanced Microsoft Excel (Full day)Microsoft Project (Half day)Microsoft Powerpoint (Full day)
Delegates will be given a post-course assessment for certification and inclusion in a Portfolio of Evidence.
IRCA Global trained all Mine Health and Safety Inspectors for the Department of Mineral Resources.
Now available to the rest of the mining industry.
Risk Management Qualification - Mining Part 1 and Part 2RISKMAQ MINING
MODULES - PART 11. Managing Legal Risk Exposure
2. Root Cause Analysis (RCAT)
3. Occupational Health and Hygiene
4. Surface Safety
5. Underground Safety
MODULES - PART 26. SHEQ Management
7. International SHEQ Management Standards
Theoretical test at the end of each module (7)
DURATION:
20 Days
• Part 1 - 10 days
• Part 2 - 10 days
(2-Week break between
Part 1 and Part 2)
TARGET GROUPS:
• Mine Health and Safety Officers
• Mine Health and Safety Managers
• Risk Managers
• Mine Managers
• Mine Overseers
• Shift Supervisors
• Team Leaders
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A structured development programme for
Safety, Health, Environment and Quality
(SHEQ) Risk Practitioners and all those
with SHEQ Management responsibilities
in the workplace.
Every qualification is a stand alone
course. Learners will be allowed to
apply for credits towards the degree
with the different certificates.
ENTRY REQUIREMENTS UFS CAREER OPPORTUNITIES Admission for the Certificates at UFS In this Faculty, we don't merely study law reports, we also equip you with the Matric, or completed trade, or 23 yrs + 5 years' work-related experience. critical acumen required for the administration of justice. If you have the
vision, we have the programmes to ensure you a bright future. This Faculty Admission for the degree at UFS offers a range of law degrees and a variety of centres and units through which To be admitted to the degree, a candidate must be in possession of: you can acquire the competence to become a professional legal practitioner.
1.An endorsed Senior Certificate (until 2007), with an M score of at least A successful student at this Faculty will be able-28 points; or a National Senior Certificate (from 2008) with an AP score of • to be a life-long learner by being able to remain up-to-date with the latest at least 28 points, with a minimum performance mark of 50% (performance developments in the legal field; level 4) in one of the official teaching languages of the UFS. • to take his/her place in the local, national and international communities as Notwithstanding this, a candidate with a three-year higher education a responsible citizen; qualification, or who is at least 24 years old and has applicable work • as a legal practitioner, to be sensitive to the cultural and aesthetic diversity experience, may at the recommendation of the Dean, be admitted to the in the community; and three-year curriculum for the BIuris. • to explore educational and career possibilities and develop
entrepreneurial skills. 2.An endorsed Senior Certificate (until 2007) with an M score of at least 28
points; or A successful law student will specifically be able-• to identify legal problems through critical and creative thought;
3.A National Senior Certificate (from 2008) with an AP score of at least • to approach and manage personal and professional activities in a 28 points, with a minimum performance mark of 50% (performance responsible, ethical and effective manner; level 4) in one of the official teaching languages of the UFS. • to undertake effective legal research through collection, analysis and
critical evaluation of information; Notwithstanding this, a candidate in possession of an endorsed Senior • to communicate effectively, both verbally and in writing; Certificate (until 2007) or a National Senior Certificate (from 2008) with an • to work effectively with others in the community; M score of: 24 to 27 or an AP score of 23 to 27 points, and who has • to use technology effectively and responsibly to the advantage of the successfully completed the first year of study of an extended degree community as a whole; and programme. • to see the law as a component of a system of interdependent sub-systems in
the community within which problem-solving cannot take place in isolation.
Blur with endorsement to Legal and Industrial Risk Management
Management Systems in the organisation.
The purpose of Part 3 is to provide the learner with the
The Blur with endorsment to Legal Industry Risk
UNIVERSITY OF THE FREE STATE
IRCA
RISK MANAGEMENT QUALIFICATION
RISKMAQE
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IRCA EDUCATION AND TRAINING (ETD)
The Management of Innovation in the domain of Operational Risk Management
Diploma will provide Safety Officers, Supervisors, Coordinators and Practitioners with a suitable
Safety, Health, Environmental and Quality qualification to address the needs and challenges
prevalent in the Operational Risk Management field.
Technology and
SHEQ SPECIALIST NQF 9 & 10
SHEQ PROFESSIONAL NQF 7
SHEQ PRACTITIONERNQF 6
SHEQ COORDINATORNQF 2-5
MSc MOTI
PhD MOTI
Proposed MOTI Degree
MOTI Diploma
RISKMAQ CertificatesShort Course Certificates
MOTI Certificates
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IRCA Global in association with The da Vinci Institute
The da Vinci Institute is registered with the Department of Education as a private higher education institution under the Higher Education Act, 1997.
Registration Certificate No. 2004/HE07/003.
The absence of adequately educated
SHEQ Practitioners puts a wall
between you and achieving your
goals to managing operational
risks.
The MOTI qualifications pathway uses the
“LADDER TO SUCCESS” principle
building on one success after the other,
thus catering for all levels of the
Operational Risk Management Structures.
Through a systematic approach, students
can integrate their past learning and
experience into the steps through the
processes of Recognition of Prior Learning.
Please enquire to see how we can help you
overcome this wall by seeing where you fit
on the Ladder to Success.
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IRCA EDUCATION AND TRAINING (ETD) MATRIX
Risk Management Qualification Course (RISKMAQ) 1
Risk Management Qualification Course (RISKMAQ) 2
Risk Management Qualification Course (RISKMAQ) 3
Construction Safety Training (CST) Course (IRCON)
Employee SHEQ Awareness Course
Health and Safety Representatives Course
Structured What-if Technique Course (SWIFT)
Failure Modes Effect and Criticality Analysis Course (FMECA)
Hazard Operability Study Course (HAZOP)
TMCAP Auditors Technique
OHSAS 18001 Awareness
Executive SHEQ Risk Management
Legal Liability for Executives - OHSA
Critical Task Analysis (CTA)
Fundamentals of Risk Assessment (FRA)
Hazard Identification and Risk Assessment Course (HIRA)
TMRoot Cause Analysis Techniques Course (RCAT )
Modern SHEQ Risk Management Course (MSRM)
NQF Equivalent Level
NQF Equivalent Credits
4
5
5
3
2
2
4
4
4
5
4
5
4
4
4
3
4
5
5
5
10
5
1
3
1
2
1
5
3
1
3
2
3
2
3
5
Senior and Top Management
Middle Management
Supervisors / Foreman
SHEQ Practitioners
Health and Safety Representatives
Construction Supervisors
Risk Assessment Facilitators
Mining Production Personnel
Employees
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IRCA EDUCATION AND TRAINING (ETD) COURSES
REFERENCE AUDITING DURATION
REFERENCE RISK ASSESSMENT DURATION
REFERENCE SHEQ MANAGEMENT DURATION
REFERENCE INCIDENT ANALYSIS DURATION
REFERENCE LEGAL LIABILITY DURATION
REFERENCE ENVIRONMENTAL DURATION
REFERENCE GENERAL DURATION
REFERENCE SKILLS PROGRAMMES DURATION
REFERENCE EDUCATION
AU 01 - 1 Common Audit Process (CAP™) Awareness Course (CAPAC) 2 daysAU 01 - 2 CAP™Auditor Techniques Course 5 daysAU 01 - 3 Common Audit Process (CAP™) Executive Overview 4 hours
RA 02 - 1 Fundamentals of Risk Assessment (FRA) Course 3 daysRA 04 - 1 Hazard Operability Study (HAZOP) Course 5 daysRA 05 - 1 Structured “What If Technique” (SWIFT) Course 3 daysRA 06 - 1 Critical Task Analysis (CTA) Course * 1 dayRA 07 - 1 Failure Modes, Effect and Criticality Analysis (FMECA) Course 3 daysRA 08 - 1 Hazard Identification and Risk Assessment (HIRA) Course 2 daysRA 09 - 1 Asset Management Course 5 daysRA 10 - 1 Business Continuity Management Training Programme 2 days
OH 01 - 1 Modern S-H-E-Q / Risk Management Course (MSRM) 5 daysOH 01 - 2 Modern S-H-E-Q / Risk Management – Distance Study Programme 6 monthsOH 02 - 1 Executive S-H-E-Q / Risk Management Orientation Course (ESRM) 1 dayOH 03 - 1 Health and Safety Representatives Awareness Course 1 dayOH 03 - 2 Health and Safety Representatives Course 3 daysOH 04 - 1 S-H-E-Q Awareness Course 1 dayOH 04 - 2 S-H-E-Q Awareness Course 2 daysOH 05 - 1 Construction Safety Training Course (CST) Course (IRCON) 3 daysOH 06 - 1 OHSAS 18001:2007 Awareness Course 1 dayOH 06 - 2 OHSAS 18001:2007 Implementation Course 2 daysOH 06 - 3 OHSAS 18001:2007 Presentation 4 hoursOH 06 - 4 OHSAS 18001:2007 - SANS 3000 Awareness Course 2 daysOH 07 - 1 ISO 9001:2000 Awareness Course 1 day
IA 01 - 1 Root Cause Analysis Technique (RCAT™) Overview Course 1 dayIA 01 - 2 Root Cause Analysis Technique (RCAT™) Course 3 daysIA 01 - 3 Executive Root Cause Analysis Technique (RCAT™) Presentation 3 hoursIA 02 - 1 Incident Investigation Course * 1 dayIA 03 - 1 Introduction to 5 – Why Investigation Technique 1 day
LL 01 - 1 Legal Liability for Executives Course – Occupational Health and Safety (Act 85 of 1993) (OHSA) 1 dayLL 01 - 2 Legal Liability for Supervisors Course – Occupational Health and Safety (Act 85 of 1993) (OHSA) 1 dayLL 01 - 3 Awareness Course – Occupational Health and Safety (Act 85 of 1993) (OHSA) 1 dayLL 01 - 4 Construction Regulations Overview Course 4 hoursLL 01 - 5 Executive Legal Liability Presentation – Occupational Health and Safety (Act 85 of 1993) (OHSA) 4 hoursLL 02 - 1 Legal Liability for Executives Course – Mine Health and Safety (Act 29 of 1996) (MHSA) 1 dayLL 02 - 2 Legal Liability for Supervisors Course – Mine Health and Safety (Act 29 of 1996) (MHSA) 1 dayLL 03 - 1 Introduction to Compensation for Occupational Injuries and Diseases (COID) (Act 130 of 1993) 1 dayLL 04 - 1 Overview of National Railway Safety Regulator (Act 16 of 2002) 1 day
EN 01 - 1 Modern Environmental Management Course 3 daysEN 02 - 1 ISO 14001:2004 Awareness Course 1 dayEN 03 - 1 Environmental Awareness Course 1 day
GC 01 - 1 Planned Task Observation (PTO) Course * 1 dayGC 02 - 1 Inspections Course * 1 dayGC 03 - 1 Confined Space Entry Course 1 dayGC 04 - 1 Train the Trainer (TTT) Course 3 daysGC 05 - 1 Lockout / Tag-out Course 1 dayGC 07 - 1 Work Permit Systems Course 1 dayGC 08 - 1 Hazardous Chemical Substances (HCS) Awareness Course 1 day
SP 01 - 1 Risk Management Qualification (RISKMAQ)Part 1 * 5 daysSP 01 - 2 Risk Management Qualification (RISKMAQ)Part 2 * 5 daysSP 01 - 3 Risk Management Qualification (RISKMAQ)Part 3 * 10 days
ORMM Operational Risk Management Qualification (Modules 1-6):Management of Technology and Innovation Diploma (MOTI)
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BEHAVIOUR INTERVENTION TECHNOLOGIES (BIT)
WHAT IS BEHAVIOUR BASED SAFETY?
THE SILENT KILLERS
BBS FOCUS ON OBSERVABLE
BEHAVIOURS
change non-caring behaviours to caring behaviours, organisations have to:• identify them;
There are many organisations that have world-class safety systems • pinpoint them;
producing world-class safety performances.• record them;• put interventions in place; and
However, despite world-class safety systems, many organisations have • monitor the effectiveness of the interventions.
reached a plateau in their safety performance, and injuries still occur.
The above steps will contribute towardsStatements such as the following are often made:
• reinforcing caring behaviours;“We have everything in place and yet we still have injuries occurring.”
• benchmarking within the organisation; “We cannot understand why our people get injured despite all our
• identifying hot spots in order to put interventions in place; efforts.”
• guiding Visible Felt Leadership visits;“Why can we not achieve zero harm.”
• monitoring progress, lack of progress or regress; and • making predictions and red flag.
Psychologists and behaviourists provide us with the answers. They gave us new insights into why people do not always conform and obey, and why people are prepared to take safety risks.
This indicated that it is mostly not the safety system that is lacking, but rather human motivation. Peoples state of mind often determine behaviour, and how they feel and what they believe or perceive can motivate them to take a risk or not, or to conform or not.
The number of non-caring and at-risk behaviours observed, shows how people are prepared to gamble with their own safety ad that of others.
The intent of the BIT BBS process is to eliminate non-caring and at-risk behaviours from all levels of the organisation.
Why? The answer is simple.
Non-caring behaviours have a significant impact on safety and work performance. Non-caring behaviours can cause at-risk behaviours to be performed.
At-risk behaviours are the direct cause of most injuries, accidents, sub-quality and losses.
The focus of the BBS process is on these observable behaviours. Since behaviours are observable with no room for speculation. In order to
SOFTWARE DESCRIPTION
KEY REPORTS
The BBS software is a web-based
enterprise class behaviour process
management tool.
BBS software uses the powerful reporting and analytical abilities of
Crystal Reports. It provides graphs that will enable the client to identify
leading indicators to possible accidents, and to determine existing trends.
The graphs enable the client to drill down into the smallest detail to locate
the problem areas. Any reports regarding the critical tasks, critical
behaviour and critical conditions can be generated. This can be done on a
global or a micro scale such as specific work areas or teams.
• Behavioural observation trends • Critical task observations
• Critical condition observations • At risk profile analyses
BB SBB SBehavioural Based Safety
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BEHAVIOUR INTERVENTION TECHNOLOGIES (BIT)
VISIBLE FELT LEADERSHIP
THE PSYCHOLOGY UNDERPINNING
THE BIT BBS PROCESS
(Senior and line management behaviours)
Visible Felt Leadership is integral to of the IRCA BIT BBS
process. Visible Felt Leadership is not intended to:
• teach employees to work safely (they know how to);
• do a safety inspection (it is the responsibility of the
supervisors);
• observe whether employees are working safely (this would be
one way fault finding).
Rather, Visible Felt Leadership is designed for senior and line
management to perform visits in order to:
• Engage actively, face to face, with the workforce with the
intent to-
• get to know the workforce;
• drive out fear and build trust;
• correct negative perceptions;
• through interactions, elicit safety opportunities; and
• create within employees the assurance that they are being
valued for who they are, and for their efforts and
contributions.
• Engage actively, face to face, with line management with the
intent to-
• actively synchronise and harmonise lower levels of
leadership to be in line with the safety values and norms
higher levels of leadership hold;
• actively break down barriers between departments; and
• actively eliminate filtering.
In essence then, for a behaviour-based safety process to be
effective, it must be designed to measure what senior
management, line management and employees are required to do
in terms of their safety responsibilities. It must determine how far
the doing deviates from the knowing and then use psychological
principles to align the doing (behaviour) with the knowing (safety
responsibilities).
Behavioural safety has justifiably been referred to by many critics
as “rat psychology”. Many behaviour-based safety processes
focus only on overt behaviour and neglect covert behaviour.
Behavioural safety processes that only use the principles of
behaviourism will produce limited results and in some cases no
results at all. This is simply because behaviourism only uses
external motivators (activators and consequences) to reinforce or
change behaviours. When the external motivators stop, the
behaviour stops and return to the original form.
The BIT BBS process integrated all possible relevant scientific
knowledge regarding human behaviour in order to ensure
understanding of why people do what they do.
BIT BEHAVIOUR CHANGE MODEL IMBOP©
DECIDING TO IMPLEMENT THE BITBEHAVIOUR SAFETY PROCESS
IRCA BEHAVIOUR BASED SAFETY PROCESS VERSUS SAFETY SYSTEMS
IRCA BIT BBS USERS ACHIEVEMENTS
When organisations decide to implement a behaviour safety process based on employee need, it will only yield limited results. The perception by some managers that employees need to change their behaviours is also the major obstacle in achieving optimal safety performance. There are many examples of line managers and supervisors that need to change their own behaviours and not conceal their non-caring behaviours by supporting a BBS process designed only for employees.
The IRCA BIT BBS process does not interfere with the safety systems organisations have in place (latent controls). The IRCA BIT BBS process is entirely a psychological process (hearts and minds). It is about mental safety risk assessments and mental decisions people make and take either to care or not, to work safely or at-risk, despite safety systems being in place.
To date, IRCA has implemented 145 behaviour-based safety processes varying from mining to industry and construction. Significant reductions in injuries and achieving zero injuries have been experienced. This is available on request.
The BIT BSS process also provides a guarantee.
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The IRCA Global Software Development Department provides organisations of all sizes with SHEQ management software
solutions for their SHEQ management and regulatory compliance needs. Enterprise-wide global solutions as well as desktop
products are available to support requirements such as Corrective / Preventive Action, Document Control, Audits, Customer
Complaints, Supplier Management, , Root Cause Analysis, Material Non Conformance, Training Management, Meeting
Management, Opportunity for Improvement, and much more.
OVERVIEW
WEB-BASED PRODUCTS:
HQMS is a Web-based SHEQ management system for facilitating data
entry, team participation and reporting of SHEQ Management and
Regulatory Compliance activities throughout your organisation. The
Harrington Group's Quality Management System (HQMS) is a suite of
integrated web-based SHEQ management applications. These
application modules address the increasing complexity of managing your
SHEQ and compliance processes efficiently. The HQMS application
modules blend the information you need for reporting on SHEQ records at
the touch of a button. This comprehensive solution increases efficiency
while reducing costs for helping to drive success within any size
organisation.
CaWeb4 is a web-based corrective action and issue management system
that can be adopted for any organisation and any industry to track and
manage any issues your business may deal with. Our web-based issue
management system is accessible anywhere and brings corrective and
preventive action to every member of your organisation.
HQMS
CAWEB
SOFTWARE SOLUTIONSS
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Categorising and tracking issues in manufacturing or customer satisfaction prevents problems from
going unaddressed and costing your business money. CA6 allows you to categorise all types of issues,
assign responsibility and attach related data such as photos and e-mail documents. The Action Item
module even lets you track team activities to resolve important issues.
Whether you perform in-house audits or audit other companies as a level two or three auditor,
Audit Master is the perfect system for creating and managing your audits and surveillance.
Equipment calibration is a necessary part of any production line. However, calibration can be
painless with proper planning and tracking provided by our Calibration Recall software.
Proper documentation of processes and timely, effective release of document revisions are important to
every business. Our Document Control software system provides all the tools you need to track, organise,
and manage any type of documentation.
Maintenance Log Pro is the ideal easy-to-use software system for scheduling and documenting
equipment maintenance. Regardless of the size or type of your business, Maintenance Log Pro will track
all the equipment you need to maintain.
An effective SHEQ System ensures that personnel are competent and qualified for their role. Our
Training Manager software helps you to manage the training required and received by each member of
your organisation.
Auditor is based on IRCA's CAP™ auditing protocol. This Integrated Audit approach addresses the
complete spectrum of Safety and Health (OHSAS 18001), Environment (ISO 14001), Quality (ISO
9001), OHS act and Best Practice.
It assists any organisation in detecting and correcting system failures that cause incidents / accidents
and non con-formities.
C/A 6
AUDIT MASTER
CALIBRATION RECALL SYSTEM
DOCUMENT CONTROL SYSTEM
DESKTOP APPLICATIONS:
MAINTENANCE LOG PRO
TRAINING MANAGER
AUDITOR 2004
INFORMATION ON THE FOLLOWING SOFTWARE IS AVAILABLE ON PAGES 26 - 29
BB SBB SBEHAVIOURAL BASED SAFETY RISK ASSESSMENT SUITEIRCA SYSTEMS IMPLEMENTATION TOOLKIT ROOT CAUSE ANALYSIS TECHNIQUE
TM
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ROOT CAUSE ANALYSIS TECHNIQUE TM
DESCRIPTION:
KEY FUNCTIONS:
KEY REPORTS:
RCAT PLATINUM USER MANUAL 9:
TARGET USERS:
Package Options:
Option A:
Enterprise-wide Implementation (Web-based)
Option B:
Stand-alone
powerful sorting, filtering and searching facilities. This application notonly addresses the requirement and analysis, RCAT - (Root Cause Analysis Technique) is a structured but also gives the corrective action measures. This helps to step-by-step technique thatfocuses on finding the real cause generate Reports based the analysis and incident reported.of problem and dealing with that, rather than continuing
todeal with its symptoms. RCAT is a procedure for ascertaining and analyzing the root cause of aproblem in an • Incident Reporteffort to determine, what happen, Why it happen and what • Evidence/Data Tracking, Storage and Retrievalcan be done to preventit from happening again. RCAT • Incident Risk Classificationshowcases IRCA effective interface, which is powerful yet • Investigation Facilitationeasyto use. Designed and Developed on new Microsoft's .Net • Cause Analysis via RCAT Investigation methodologyTechnology, it provides managed andmore efficient • Incident workflow enforcement via Access Control and environment to the users. RCAT® Platinum is a web-based Business Rulesenterprise class Incident Reporting, Recording,Analysis and • Complete Traceability via Detailed Audit Trail and Access Follow-up tool. It allows organization using the RCAT Controlapplication to have customersatisfaction, which has • Data Analysis via built-in Analytical Reportspowerful sorting, filtering and searching facilities. This application notonly addresses the requirement and analysis, • Flash Report – for instant Incident/Non-conformance but also gives the corrective action measures. This helps to Notificationgenerate Reports based the analysis and incident reported. • Detailed Incident Investigation Report
• Incident Cause Analysis Report• Corrective Action Status Report
RCAT - (Root Cause Analysis Technique) is a structured step-by-step technique thatfocuses on finding the real cause of problem and dealing with that, rather than continuing • All employeestodeal with its symptoms. RCAT is a procedure for ascertaining and analyzing the root cause of aproblem in an effort to determine, what happen, Why it happen and what can be done to preventit from happening again. RCAT showcases IRCA effective interface, which is powerful yet easyto use. Designed and Developed on new Microsoft's .Net Technology, it provides managed andmore efficient environment to the users. RCAT® Platinum is a web-based enterprise class Incident Reporting, Recording,Analysis and Follow-up tool. It allows organization using the RCAT application to have customersatisfaction, which has
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IRCA SYSTEMS IMPLEMENTATION TOOLKITFOR SCHOOLS
IRCA SYSTEMS IMPLEMENTATION TOOLKITFOR FOOD AND BEVERAGES INDUSTRY.
IRCA SYSTEMS IMPLEMENTATION TOOLKITINTERNATIONAL
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ESOFTWARE SOLUTIONS
The Complete software toolkit to
manage Occupational Health and Safety
in the educational environment.
• OHS Act and Regulations
• SA Schools Act
The complete software toolkit to
manage food and hygiene
in the food and beverages industry.
• HACCP
• ISO 22 000
The complete software toolkit to
manage Occupational Health and Safety,
based on international best practice.
MINE HEALTH AND SAFETY ACT
OCCUPATIONAL HEALTH AND SAFETY ACT
OCCUPATIONAL HEALTH AND SAFETY ACT
MINE HEALTH AND SAFETY ACT
MINE HEALTH AND SAFETY ACT
CONSTRUCTION REGULATIONS
MINE HEALTH AND SAFETY ACT
CONSTRUCTION REGULATIONS
Are you in compliance with the Health and Safety
Legislation?
ISIT NOTIFICATION
Protect your most valuable resources.
Get your contractors compliant to the:
• Mine Health and Safety Act• Occupational Health and Safety Act• Construction Regulations
Safety is a non-negotiable in the workplace
The Safety of your employees is your moral and legal obligation
With ISIT, your most valuable resources are protected and you are in compliance with the relevant legislation
Health and Safety Legal Compliance in the workplace has never been so simple!
IRCA SYSTEMS IMPLEMENTATION TOOLKIT
CONTACT US TODAY FOR YOUR
FREE NO-OBLIGATION
ISIT 45 DAY TRAIL PERIOD.
Visit: www.isitonline.co.za
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IRCA SYSTEMS IMPLEMENTATION TOOLKIT
The purpose of the BBS software is to capture observed data and to translate observed data into Meaningful behavioral actions and creating action plans for behavioral improvements. The software will be used by senior, line management, supervisors, employees, SHE managers and
STD facilitators. BBS is structured based on the .NET Framework and Internet Information Services (IIS) on Microsoft Windows, which is
accepted world over. The user interface and performance is boosted as rich and fast by implementing JavaScript and XML.
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KEY FUNCTION
• Client / Business Unit Data Management
• Data analyses via inbuilt analytical reports
• Manage observation types
• Manage behavioural observations
• View conformance and non-conformance reports
• Track behavioural trends
• To identify leading indicators to possible accidents
• Determine existing trends
BBS software use the powerful reporting and analytical abilities of Crystal Reports. It provides graphs that will enable the client to identify leading indicators to possible accidents, and to determine existing trends. The graphs enable the client to drill down into the smallest of detail as to determine where the problem areas are. Any reports regarding the critical tasks, critical behaviour and critical conditions can be generated. This can be done on a global scale or micro scale such as specific work areas or teams.
• Behavioural observations trends
• Critical task observations
• Critical conditions observations
• At risk profile analyses
• Large, medium and small enterprises
• SHE Officers / Executives
behaviour. Teams identify the critical behaviours of every SOFTWARE DESCRIPTION:task they have to perform, then, through a process of The BBS software is a web based enterprise class Behaviour behaviour modeling, observation, and feedback, the required Process Management Tool. No plug ins are required and the behaviours are habituated among the team members.software can be configured to fit any client’s company
structure. The user interface gives it an application like look, feel and usability. It comes standard with a number of KEY FUNCTIONstandard enterprise components- like logging, authentication • Client / Business Unit Data Management/ authorization (for complete and detailed level of access
• Data analyses via inbuilt analytical reportscontrol).• Manage observation types
This enables the client to choose a software product that • Manage behavioural observationssuits their information technology environment. It has a • View conformance and non-conformance reportsuser friendly interface that makes it possible for anyone to • Track behavioural trendsuse. The BBS software makes use of a SQL Server that • To identify leading indicators to possible accidentsmeans that all the data is traceable and available for all
• Determine existing trendsauditing purposes. It also enables the client to determine trends.
KEY REPORTSBBS software use the powerful reporting and analytical Built on the ASP.NET technology and Internet Explorer as a abilities of Crystal Reports. It provides graphs that will Client, the users will experience a rich and fast interface.enable the client to identify leading indicators to possible accidents, and to determine existing trends. The graphs
BBS application is simple and apt; helps to generate the enable the client to drill down into the smallest of detail as assessment reports based on the assessment plan to a detail to determine where the problem areas are. Any reports assessment report and various types of Reports and regarding the critical tasks, critical behaviour and critical summary. BBS's architecture, exhibits a fine degree of conditions can be generated. This can be done on a global consistency, maintenance and usability to live to its scale or micro scale such as specific work areas or teams.performance, hence it is categorized as a Smart Client
• Behavioural observations trendsApplication.• Critical task observations
The architecture helps in easy flow of its application based • Critical conditions observations
on the different categories of login provision, helping the • At risk profile analysesuser of specific role for easy access.
TARGET USERSThe BBS Software has been designed and developed to • Large, medium and small enterprisesspecifically support the behaviour-based process. The
process is implemented at all levels in an organization and • SHE Officers / Executivesuses the group dynamics in a team to obtain compliance
RISK ASSESSMENT SUITE
®RAS is a web-based enterprise class suite of risk assessment tools
designed to ensure consistent and accurate recording of all
relevant risk within an organisation. It runs in standalone and
networked environments, and provides companies with relevant
information that allows risk within the business to be managed.
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SOFTWARE DESCRIPTION: KEY REPORTS
TARGET USERSKEY FUNCTIONS:
IRCA Risk Assessment Suite is a web-based enterprise risk • Project detail reportassessment tool with 6 risk assessment techniques in one • Risk registerpackage. • Per technique, per business unit, per operational unit,
per activityThe software allows companies to define their company- • Generic risk tracking, collation of risk and specific information such as organisational structure, extraction into reports or registersemployee data, occupational structure and risk assessment • Automatic generation of procedures from JSAmatrix.
• All Risk Assessment personnel• Organisational structure, business processes and • Risk Managers
activities tracking • Corporate governance personnel• Recognised standardised methodologies • Operational risk managers• Project management of risk assessments • Site personnel performing daily continuous risk • Data recording including current and suggested assessments
controls• Rich data mining allowing detailed, company or
organisational risk registers• Data Analysis via inbuilt filtering criterion• Standardised report generation • Action management (internal or external sources
of actions)• Dashboard tracking key areas of risk• Quick links to outstanding actions, assessments,
last data point, last report accessed, as well as quick search facilities
• Risk register logging and revision tracking
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AUDITING
BENEFITS OF AUDITING:
WHY INTEGRATED AUDITS?
It identifies work needed to improve the site's SHEQ management system.
It measures the work done to improve SHEQ management systems.
It objectively quantifies work done to prevent non-conformities/incidents and accidents from occurring.
It identifies management system deficiencies, which could result in non-conformities/incidents and accidents.
It assists with compliance with external management system standards, i.e. ISO 14001, 9001, OSHAS 18001 and legal
requirements.
Companies are expected to comply with various management systems, legislation, best practises and corporate requirements.
IRCA Audit Protocols combine these requirements into one protocol.
Companies are audited on these standards by various bodies at various times. A single audit saves time and prevents the loss of
production.
IRCA Audit Protocols include majority of known standards and practice; and enhances the business management system.
Measuring management systems adds value to responsible IRCA Audit protocols were developed to assist in the
organisations through objective and professional evaluation of implementation and evaluation of world-class international
implemented systems. SHEQ management systems for the following industries:
Typical management systems that will be scrutinised and Metal, Iron & Steel and Allied
evaluated include: International Standards, Corporate Chemical & Petro-chemical and Allied
Standards and World Best Practise - to ensure effective Automotive
management of data, information, benchmarking, system Construction
updating and continuous improvement. Contractor Services
Food & Beverage
The IRCA Audit Division measures the level of compliance with Forestry, Wood Products and Paper Pulp
ISO 14001, OSHAS 18001, ISO 9001, as well as other Health Services
organisational standards and requirements. Our clients Manufacturing
benchmark themselves to go beyond minimum legal Mining – Underground & Workings
requirements, in order to reap the benefits of an Integrated Mining – Surface (Open Cast)
SHEQ Management System. Parastatal
Power Generation & Distribution and Water
IRCA Audit Protocols are amongst the finest Safety, Health, Purification Activities
Environmental and Quality (SHEQ) audit protocols available in Services
the risk management field. It was developed and refined by safety, Transportation
health, environmental and quality professionals with practical
audit experience in thousands of management systems, in a wide
variety of industries.
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AUDITING
The following protocols are available as a single or combined audit:
TMIRCA DIAMOND RATING SYSTEM (IDRS )
TMIRCA RATING SYSTEM (IRS )
RESPONSIBLE CARE AUDITS
TMBEHAVIOUR BASED SAFETY (BBS ) PROGRAMME AUDITS
LEGAL COMPLIANCE AUDITS
LIMITED SCOPE AUDITS
The IDRS protocol evaluates the effective implementation of an integrated system , measuring the organisation against the requirements
of OSHAS 18001, ISO 14001 and ISO 9001 simultaneously. The IDRS not only measures the implementation and effectiveness of the
mentioned management systems, but also evaluates World's Best Practise (WBP).
A comprehensive report and graphs as well as an overall percentage and star rating are issued at the end of the audit. This audit is
recommended for the organisation that has mature and effective management systems and requires a world-class SHEQ system.
The IRS protocol evaluates the effective implementation of an integrated system, measuring the organisation against the requirements of
OSHAS 18001, ISO 14001 and ISO 9001 and World Best Practise. The organisation can choose to be audited on one or more of the
International Standards.
A comprehensive report and graphs as well as an overall percentage and star rating are issued at the end of the audit.
This protocol was developed by the Chemical and Allied Industries Association (CAIA). The IRCA Audit Division is accredited by CAIA
to conduct External Verification Audits on this standard to evaluate the level of compliance to Responsible Care requirements.
Organisations are aiming towards World Best Practice and thus continuously refining their management systems to achieve business
excellence. Behavioural Programmes are implemented to improve the behaviour of employees, from ‘at risk’ to ‘safe’ behaviour. This
protocol measures the maturity of a Behaviour Based Safety (BBS) programme, based on World Best Practise.
The IRCA Auditing Division, in conjunction with the IRCA Legal Department, conducts legal compliance audits to evaluate the level of
compliance to applicable Safety, Health and Environmental legislation.
Various audits are conducted to suit customer requirements. Examples include:
Assurance audits
Follow-up audits
System audits
Pre-audits
Gap analysis audits
Company-specific audits – protocols based on own/corporate requirements
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AUDITING
IDRS and IRS protocols are divided into 13 elements. It represents good management
practices and is further divided into sub-elements. Sub-elements are divided into questions,
addressing safety, health, environmental and quality requirements. Points are allocated for
each requirement (Table 1). The outcome of the audit gives an overall score that is reflected as
a rating, subject to certain criteria (Table 2) .
TABLE 1: IDRS AND IRS PROTOCOL ELEMENTS AND
POINTS ALLOCATION
TM TM
AWARDS:
Awards are in the form of a
distinctive certificate issued
by IRCA Global, reflecting
that results of an assessment
have been reviewed and
rdvalidated by an unbiased 3
party.
The protocol consists of 13 elements (see Table 1). These elements are divided into sub-
elements. Each sub-element has been further divided into specific questions addressing safety,
health, environmental and quality issues. Six of the elements include Field Verification sub-
elements (see Table 2), to allow for a more focused approach towards compliance assessments.
TABLE 3: SCORING AND RATING IRCA STAR RATING CRITERIA
Star Rating
Average
Score Element Requirements Field Verification Requirements
One 25 – 44 Minimum of 10% on all elements Minimum of 40% average on FV elements
Two 45 – 59 Minimum of 30% on all elements Minimum of 50% average on FV elements
Three 60 – 74 Minimum of 45% on all elements Minimum of 60% average on FV elements
Four 75 – 89 Minimum of 65% on all elements Minimum of 70% average on FV elements
Five 90 – 100 Minimum of 80% on all elements Minimum of 80% average on FV elements
Protocol Elements and Scoring
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Common Audit Process Elements Value Factor (Points)
H&S Env Q
1 Planning and Leadership 4515 4405 3260
2 Competency, Training and Communications 2575 2595 2320
3 Management of Operational Risk and Change 3770 3545 570
4 Operational Management and Design N/A N/A 2320
5 Purchasing Systems (including Contractor Management) 1600 1575 1555
6 Work Rules and Operating Permits 880 830 N/A
7 Inspections and Asset Maintenance 2190 2170 1890
8 Occupational Health Systems 1270 N/A N/A
9 Personal Protective Equipment 620 N/A N/A
10 Incident/Non-conformity Reporting, Investigation and Analysis 1660 1560 1600
11 Emergency Preparedness 1290 1170 N/A
12 Measurement, Monitoring and Audits 1780 1650 1635
13 Corrective and Preventive Action Systems 1545 1585 1425
Total Points 23695 21085 16575
IRCA Star Rating Organisations may achieve ratings (Table 3) from IRCA based upon their performance against the standards defined in the protocol. It is important to remember that only measurements of effort are reflected in IRS/IDRS scores and the associated ratings, whereas the effects that are being achieved are reflected in SHEQ incident frequency and severity rates.
TABLE 2: FIELD VERIFICATIONFIELD VERIFICATION
3
6
7
8
9
11
Total Points
H&S Env
Management of Operational Risk & Change
Work Rules and Operating Permits
Inspections and Asset Maintenance
Occupational Health Systems
Personal Protective Equipment
Emergency Preparedness
540
900
1300
450
200
320
3710
540
900
N/A
N/A
N/A
170
1610
AU
DIT
ING
R E C R U I T M E N T, P L A C E M E N T & L A B O U R C O N S U L T A N T S
TMRPL CONSULTING (PTY) LTD
PROFILE
1. Business Objective/Mission
2. Aim7. RPL Consulting Services
Permanent Staffing Services
Temporary Staffing Service
3. Company Overview
Advertisement Response Handling
Additional Services
4. RPL BEE Rating
5. RPL Consulting Expertise
8. Contact Details
6. Skilled Consultants
RPL to have an in-depth level of understanding in each area of
specialisation in order to source the most suitable candidate for Recruiting and placing ideal candidates, thus ensuring that our the required position. RPL has the competence to compile a clients' human capital requirements and strategic plans are detailed position specification to source the most suitably achieved.qualified candidate.
To establish sound relationships with clients, fully understanding
their business, organisational culture, operating style and most
importantly, their recruitment needs. To obtain comprehensive RPL Consulting manages the total recruitment process, from
briefs for positions to be filled. To complete screening and compiling a competency-based job specification through to
reference-checking in order to present the ideal candidate in delivering shortlisted candidates who have been interviewed and
accordance with the client's position specification. To carry out reference-checked.
regular follow-ups with both the client and candidate, thereby
ensuring that suitable matching has been achieved.
RPL Consulting offers the perfect staffing solution through
the provision of consultants on an hourly/daily/weekly/monthly
Our business focus is to provide clients with a comprehensive remuneration basis, ensuring that the client saves on cost-to-
recruitment service covering both permanent and temporary staff company expenses.
placements. The key competitive advantage for RPL Consulting
is competence in placement of staff in the following industries:
Advertisements are professionally compiled, client-approved and •Mining (All areas of underground and surface mining) cost-effectively placed in selected media. RPL provide a full
•Engineering (Civil, Industrial, Chemical, Electrical, screening and advertisement response service as well as CV
sorting and collection. Mechanical, Piping, Instrumental and Structural Steel)
•Building and Construction
• Heavy Industry / Manufacturing
RPL also offers the following additional services:•Petro Chemical
• Payroll administration
• Database Search • RPL has a Level 4 BEE rating.
• Networking
• Company / Candidate Identification and Profiling, including
full Criminal and ITC Scanning and Reference Checking.RPL Consulting are recruitment specialists, providing staff in all
categories, but specialising in the provision of Safety, Health,
Risk, Quality and Environmental Practitioners to the above
industries on a permanent or temporary basis.
The levels of skills required for these industries are often
complicated, and the knowledge and expertise required of
candidates from junior to senior level vary greatly. This requires
279 Kent Ave, Randburg, 2194 • PO Box 44204, Linden, 2104Tel: +27 (0) 11 285 4200 / 4250 / 4221 / 4281
Fax: +27 (0) 86 614 5995 • Reg No: 2003/013681/07
31
Directors: J.G. Enslin, A.S. Bekker, V.R. Bongwe, P.H.C. van Zyl
www.ircaglobal.com
CONTACT
IRCA GLOBAL - AFRICA REGION HEAD OFFICE
Process House, 279 Kent Avenue, Randburg, 2194 • PO Box 2582, Randburg, 2125
Tel: +27 (0) 11 285 4200 • Fax: +27 (0)11 285 4229 • Email: [email protected]
IRCA SOUTH AFRICA OFFICES
IRCA Global Vereeniging
2 Assegai Street, 1st Floor, Three Rivers, Vereeniging, 1935 • PO Box 263865, Three Rivers, 1935
Tel: +27 (0) 16 423 4808 • Fax: +27 (0) 86 675 3741 • Email: [email protected]
IRCA Global Secunda
Heunis Road, Grand Palace Building, 1st Floor, Secunda • PO Box 263865, Three Rivers, 1935
Tel: +27 (0) 17 631 3065 • Fax: +27 (0) 17 631 3811 • Email: [email protected]
IRCA Global Rustenburg
Mabe Business Park, 1 Delta Avenue, Waterfall East, Rustenburg • Postnet Suite 4210, Private Bag X 82323, Rustenburg, 0300
Tel: +27 (0) 14 594 2483/1307 • Fax: +27 (0) 14 592 3478 • Email: [email protected]
IRCA Global Polokwane
8A Pierre Street, Maruti Park, Bendor, Polokwane, 0699
Tel: +27 (0) 71 675 8718 • Fax: +27 (0) 86 611 2168 • Email: [email protected]
IRCA Global Durban
Ground Floor, 34 Essex Terrance, Westville, Durban • P O Box 87, Botha'shill, Durban, 3660
Tel: +27 (0) 31 266 7264/5 • Fax: • Email: [email protected]
IRCA Global Richards Bay
3 Pinnacle Point, 9 Lira Link Street, CBD Richards Bay, 3900 • PO Box 1648, Richards Bay, 3900
Tel: +27 (0) 35 789 6506 • Fax: +27 (0) 35 789 9145 • Email: [email protected]
IRCA Global Port Elizabeth
35 King Edward Street, Newton Park, Port Elizabeth, 6045 • PO Box 7992, Newton Park,6055
Tel: +27 (0) 41 364 0395 • Fax: +27 (0) 41 364 0297 • E-Fax: 086 541 7192 • Email: [email protected]
IRCA Global Cape Town
Kenridge Centre, Suite No 7, First Floor, C/O Mildred & Tygerbergvalley Road, Kenridge • PO Box 5444, Tygervalley, 7536
Tel: +27 (0) 21 914 6098 • Fax: +27 (0) 21 914 6099 • Email: [email protected]
IRCA Global George
Fairview Office Park, Building No 2, C/O First & Courtney Streets, George, 6529 • PO Box 9808, George, 6530
Tel: +27 (0) 44 871 4261 • Fax: +27 (0) 44 871 4262 • Email: [email protected]
IRCA SUB-SAHARAN AFRICA OFFICES: Angola - Luanda: +244 2224 32322
Steelpoort