pacific rim hospice society january 1, 2018- december … · 2018 annual report pacific rim hospice...

2018 ANNUAL REPORT

PACIFIC RIM HOSPICE SOCIETY JANUARY 1, 2018- DECEMBER 31, 2018

2018 Annual Report – Pacific Rim Hospice Society

TABLE OF CONTENTS

What We Do………………………………………………………………………………………….3-4 Location of Services ………………….…………………………………………………………….4 2018 Board of Directors; Mission, Vision, Values …….…….……….……….….... 5 Executive Director’s 2018 Report …………………………………………………………6-9 Director of Client Services’ Report ……………………………………………………10-11 Committee Reports ……………………………………………………………………………….11 2018 Statistics ……………………...………………………………………………….………12-18 2018 Financials: Income Statement and Balance Sheet …..………………..19-23 2016-2018 Financial Comparisons …………………………….………………………24-25 Thank you… ………………………………………………………………………………………26-28 Strategic Priorities 2014-2018 …………………………………………….………….…29-32 How you can help PRHS………………………………………………………………………….33


Programs and Services The Pacific Rim Hospice Society (PRHS) is celebrating its 25th year of service in 2018. The Pacific Rim Hospice Society is a registered Canadian charity whose purpose is to help enhance the quality of life for individuals and families in the Pacific Rim region during illness, injury, death and grief through education and compassionate care. Hospice is a philosophy of compassionate care; it’s about helping people live their best lives, with whatever time they have left. ONE-TO-ONE SUPPORT Trained volunteers provide support for those facing life-threatening, debilitating illness or injury and/or those experiencing grief from the death of a loved one. Companioning/friendly visiting for individuals who are isolated and in need of company. Drop-in grief support in Ahousaht – Wednesdays at Chah Chum Hiiyup. GRIEF SUPPORT GROUPS Hospice provides adults with a seven-week structured grief groups, as needed Gentle walking groups in Tofino and Ucluelet.

SENIOR’S PROGRAMS Senior’s Socials/Lunchbox: snacks, monthly lunches, socializing, variety of activities such as yoga, art, tech workshops and more! Tofino, Fridays 10am-12pm @ Community Hall. Gentle Walking Group – Walk for Wellness: in Tofino and Ucluelet. TOFINO GENERAL HOSPITAL PROGRAMS Games: chess, cards, board games, art supplies. Friendly visits by trained and compassionate volunteers. RESPITE Hospice volunteers offer their time to allow caregivers time to rest and attend to other essential activities of living.

HOSPICE LENDING LIBRARIES Books on caregiving, dying, grief, healing and spirituality may be borrowed from the Hospice office in Tofino and at the Ucluelet Community Centre (WCRS) in Ucluelet. View our library content online: prhospice.libib.com.

ADVANCE CARE PLANNING Hospice provides materials and education for individuals interested in expressing their wishes and instructions for future health care treatment when unable to speak for one’s self.

https://www.facebook.com/profile.php?id=100009932824629&fref=nf


WORKSHOPS AND TRAINING Hospice offers workshops and training for volunteers and community members.

RED CROSS EQUIPMENT LOANS Do you need crutches or a walker? Let us help you borrow one. All services provided at no cost. Like us on Facebook: Pacific Rim Hospice

Funding generously provided by the BC Government, Island Health and private donations.

Services Provided in the Following Communities: Tofino

Ucluelet Hitacu (Itattsoo) Ty-Histanis Esowista Opitsaht Macoah Hot Springs Cove/Hesquiaht Ahousaht Area C - ACRD


2018 Board of Directors

President: Janine Croxall Vice President: Jan Rodgers

Treasurer: Vera Webb Secretary: Darlene Choquette

Directors at Large:

Anita Tavera Roger Poblete

Mission

To foster dignity, serenity, hope and meaning for those facing the end of life, those living with debilitating illness or injury and those grieving the loss of a loved one.

Vision Our vision is that the dying, the grieving, and those with debilitating illness or injury, experience

compassionate care throughout their journeys.

Values RESPECT ~ We acknowledge all cultures, beliefs and choices

SERVICE ~ We are dedicated to helping and supporting those in need COMPASSION ~ We are caring and empathetic

INTEGRITY ~ We uphold the highest level of ethics and confidentiality GROWTH ~ We support learning and personal development

ACCESSIBILITY ~ Our services are visible, welcoming and available COLLABORATION ~ We work in partnership and teamwork in a spirit of cooperation and

involvement.


Executive Director’s 2018 Report

2018 was an exceptionally full and exciting year. PRHS served 99 individual clients, including those participating in the walking groups, and seniors program. 19 volunteers and staff provided one to one support for clients. In total, PHRS had 36 volunteers including those who worked with clients, helped with events, as well as board and committee members.

Hospice has experienced high growth in recent years and 2018 was no exception. With our yearly increase in clients, although the number of clients in 2018 steadied, PRHS focused on increasing its volunteer capacity to meet these needs through its Compassionate Communities educational workshops: Hospice 101, Grief and Loss and for those who wished to become volunteers: Volunteering with Hospice – all workshops increased the community members’ compassion and knowledge of PRHS services. We held five adult workshops for 35 participants and two youth workshops for 15 participants; overall PRHS gained 11 new adult volunteers who completed their companioning training and all other requirements and are able to volunteer with clients. We continue to support Ahousaht community members in their grief. The Pacific Rim Hospice Society’s Director of Client Services, Thérèse Bouchard, visits Ahousaht, a First Nation community north of Tofino accessible via boat (45 min) or float plane (15 min) only, weekly (July and August bi-weekly). Thérèse travels by boat with the Nuu-Chah-Nulth Tribal Council’s community health nurses and provides drop-in grief support at Chah Chum Hiiyup Tiicmas, whereby adults can access a compassionate person who listens without judgment and in confidence to the stories people share. Any adult may attend grief support and there is no cost for this service. There are many traumatic deaths in the community from boat and plane accidents and suicides and this services supports many individuals Here’s what clients have said about Thérèse’s grief support in Ahousaht:

“I have seen Thérèse numerous times, sharing with her the numerous losses that I have had in the last years and I always feel better after spending time with her, supported, more grounded, feeling stronger.”

19 volunteers reported approximately 1758 hours of service in 2018 valued at $20/hour for a total of

$19,840.00


“Thérèse is a great listener and an awesome lady. She helps me feel stronger.”

“Thérèse helps me feel lighter and helps me see clearer.”

One of our priorities is supporting children, youth and their families through grief. As part of this focus PRHS hosted four Child and Youth Grief Workshops (two for community members and two for service providers) with Dr. Heather Mohan and Josh Dahling of Camp Kerry Society. 56 participants took part in the four days of training.

Another highlight in the PRHS educational series was the Death and Dying workshop facilitated by Dr. Hans Terlingen – 25 individuals came out for an evening of stories and discussion about death, metaphysics, physiology and more!


Senior Socials, a partnership between PRHS and Tofino Parks and Recreation Dept.: 160 participants enjoyed the weekly program (13 sessions) in the spring and fall/winter – an opportunity to build relationships with seniors, inform participants about hospice services, socialize with peers and reduce isolation. Thanks for the support Tofino Community Paramedics, Island Health Community Nursing staff and the Tofino Botanical Gardens Foundation. Shown below: Walk in the Tofino Botanical Gardens, Anita playing music for a singalong; Keith Orchison, Tofino Emergency Preparedness workshop, Scrabble game, Trading Art Cards by Elisabeth, Seniors and Employment workshop by Ursula from the Alberni Valley Employment Centre.


I continue to be grateful for an amazing team of staff, volunteers and board members – thank you all.

Mishele Gagne, Administrative Assistant Mishele Gagne has been invaluable in the office assisting with book keeping and general administrative support. Mishele’s gift with numbers and organization is exceptional. Thank you.

Thérèse Bouchard, Director of Client Services I appreciate Thérèse’s compassionate spirit and loving presence. Thérèse is gifted in massage and reiki and shares her gifts readily. Thérèse’s knowledge of grief and loss is exceptional and we appreciate her willingness to share it with us all. Thank you.

Signy Cohen, Client Services Support in Ucluelet and Hitacu Signy provides hospice support in the southern end of the peninsula and co-facilitates the hospice training for our new volunteers. Signy is kind, giving and approachable and we appreciate her every day. Signy is a gifted artist and practices energy work and massage amongst her other talents and readily shares her years of hospice knowledge with us all. Thank you.

There are several individuals who continue to be engaged on a contract basis: Susan Watt (grief support in Ahousaht) and Krys Sciberras (trauma and grief counselling). Thank you.

Board of Directors: I have felt supported and guided by the volunteer board of directors and for this I am truly grateful. PRHS has a group of dedicated and caring community members who have a passion for delivering hospice services on the west coast. Thank you.

Volunteers: The team of approximately nineteen active volunteers who give their time and energy weekly with clients is outstanding. Our 36 volunteers are the heart of hospice on the west coast and we deeply appreciate you and the time you share with community members in need. Thank you.

Clients: I continue to be honored to be working with clients who share themselves and their lives with me weekly – a true gift. Thank you. Tarni Jacobsen Executive Director


Director of Cl ient Services’ 2018 Report

Board members, volunteers, staff, and members at large,

It continues to be an honour to be part of Hospice. I wish to first and foremost express my gratitude to our clients, who let us into their intimacy with open hearts, and from whom I continue to learn daily. Thank you to all the volunteers, Board included of course, for their devotion and expertise. Thank you to Tarni for her wisdom and flexible sense of leadership. Thank you to Mishele for concretizing so many of our requests. Thank you to Signy, it is always such a pleasure to collaborate with her.

Clients

In the past year, 19 volunteers served 36 clients one on one, while another 17 helped with different projects. I also saw 33 people in Ahousaht, through 93 individual sessions, and did 2 grief groups sessions, for a total of 68 people served in that community.

Additionally, along with a Nuu-Chah-Nulth counsellor, I co-facilitated 4 grief groups in Hitacu, which we did not continue, the timing being too close to a recent death in the community.

I also co-facilitated a grief group with 11 participants in Ahousaht.

Volunteers

As usual, our dedicated team of volunteers outdid themselves. From palliative support, energy work, companioning, one to one and family support, attending trainings, workshops, Learning Circles, events, and more, they have freely and generously given their time and compassion to those who needed it.

Education and Events

I organized 6 Learning Circle sessions, half of which I facilitated. We touched on topics and activities such as: Vision Board, Energy Medicine, Mindful Art therapy, Breath, Heart Math, and Spirituality. Thank you to Mishèle Gagné and Jan Brubacher for sharing some of their knowledge and expertise at some of those events.

We had a lovely Celebration of Remembrance in January, in which twelve people participated.

We offered 4 trainings in 2018. 1 for teens, and the three others for adults. Tarni and Signy facilitated the teens one, while Signy and I taught the adult ones. Those sessions added 11 new volunteers to the team; we are grateful to now count a larger number of volunteers in Ucluelet.

In November, we offered an evening on Death and Dying, with Dr. Hans Terlingen as a guest speaker This was an event opened to the communities at large, and 25 or so people filled the room.


In the fall, I co-facilitated a 7-week grief group with Maureen Therrien McKinnon from Island Health, in which 9 people took part. Those are always very well attended, and we get good feedback from the participants.

Self-Education

I attended a 1-day trauma workshop in Ucluelet, as well as a 2-day trauma training aimed at facilitating grief groups for people who experience traumatic grief. I am still hoping to use those skills in the near future. I also attended a 2-day Child and Youth Grief workshop.

In gratitude,

Thérèse Bouchard

Director of Client Services

Committee Reports for 2018 Human Resources Committee Purpose: To advise Board in Executive Director Personnel matters. To advise Executive Director in staff personnel matters. Members: Anita Tavera, Marjorie Bowman and Vera Webb

• Did not meet in 2018 • Tarni and Vera emailed re: staffing periodically

Financial Committee Purpose: To vet financial statements like the annual budget and quarterly actual/budget comparison before they are presented to the Board. To give advice to the Board and the Executive Director about financial matters. Members: Vera Webb and Tarni Jacobsen

• Vera and Tarni corresponded face to face, through e-mail and by phone periodically to discuss year-end financial reports, grants etc.

• Vera assisted Mishele Gagne, PRHS Administrative Assistant with accounting queries periodically.


Service Statistics Volunteer Hours:

2018 2017 2016 2015 36 volunteers gave 1758 hours of service

36 volunteers gave 1532 hours of service

47 volunteers gave 1726 hrs (worth $34,520)

41 volunteers gave 1927 hrs.(worth $38,540)

In 2018, PRHS had 19 volunteers supporting clients and 17 volunteers helping with events and serving on the Board of Directors. The 36 volunteers gave a total of 1758 hours, worth: $19,840.00 (x $20/hour). Clients: Throughout 2018, 99 clients (includes one on one support and grief/walking groups, senior’s programs) were served by volunteers and/or staff. The greatest number of PRHS clients were seeking bereavement support.

2018 2017 2016 2015 99 112 115 56

Client Distribution by Area of Service (%):

**Some clients overlapped in two areas of support by PRHS**

0

10

20

30

40

50

60

70

80

Grief Illness/Injury Palliative CaregiverSupport

ReikiMassage

FriendlyVisiting

WalkingGroups

SeniorsSocial

Client Distribution by Area of Service (%)


Tofino

Ahousaht

Ucluelet

Ty-histanis/OpitsahtHitacu

Port Albion

Toquaht

The Distribution of Clients by Community (%):

Community Bereavement Support: There were 361“Celebrate-a-Life” tree tag participants. The trees were placed in Tofino, Ucluelet and Hitacu. A ‘Gathering to Remember’ ceremony was held in Tofino in January 2018 and 12 people attended and of those, 8 continued on to the Common Loaf Bake Shop for a complimentary lunch.

2018 2017 2016 2015 361 266 360 (New tree at TFN Band Office) 267

There were approximately 13 ‘What Do I Do Now?’ packages given to individuals and families: PRHS creates packages of information for newly bereaved individuals and families. The information includes brochures on our services and other service providers, including counsellors on the west coast; BC government’s Bereavement Checklist, BC Funeral Association brochure, funeral home information, checklists of things to do after the death of a loved one, BC Coroners Service brochure, etc. PRHS, the Tofino General Hospital and the RCMP’s Victim Services all distribute packages to individuals and families.

2018 2017 2016 2015

13 20 24 18

Community 2018 2017 2016 2015

Ahousaht 38 42% 61% 46%

Ucluelet 10 29% 37% 21%

Tofino 46 21% 28% 23%

Tla-o-qui-aht (Ty-Histanis and Optisaht)

.02 6% 3% 2%

Hitacu .01 2% 1% 4%

Port Albion .01 -

1% 0

Port Alberni (client in TGH awaiting LTC) - - 1% -

Toquaht .01 - 0% 4%


One to one grief support: 67 individuals sought support from PRHS.

‘Shelter in a Storm’, a seven-week grief group for adults in Ucluelet – 9 participants.

Weekly drop-in grief support in Ahousaht - 33 people sought service through 93 individual sessions, for a total of 68 people served in that community.

Adult Grief Group in Ahousaht, in partnership with the Nuu-Chah-Nulth Tribal Council Counsellor – 11 participants.

Walking group in Tofino – 22 participants. Creation of a Grief Workshop for First Nation’s service providers Offered four sessions of grief support in Hitacu in response to two opioid overdose deaths

Total bereavement support reached 725 community members.

Education, Outreach, Team Building, General Public Served and Senior’s Advocacy: 1217 PRHS volunteers and staff, professionals and general public directly served in 2018; and indirectly impacting 3651 individuals. PRHS continues to post educational content on its Facebook site and page/social media to its close to 1000 contacts.

2018 2017 2016 2015

3651 1650 1478 770 Hospice’s Community Education & Workshops Two Hospice 101 Workshops (15 participants) – held in Ucluelet Two Grief and Loss Workshops (13 participants) – held in Ucluelet One Volunteering with Hospice Workshop (7 participants) – held in Ucluelet Death and Dying Workshop – 25 participants – held in Ucluelet Traumaserve Workshop – 38 participants – held in Ucluelet Four Child and Youth Grief Workshops – 38 participants – held in Ucluelet Advance Care Planning Workshop - 0 participants Forest Glen Presentation on PRHS services – 50 participants Info Table at the Tla-o-qui-aht Health Fair at Ty-Histanis – approx. 76 participants Presentation at Island Health’s multi-disciplinary meeting about youth workshops-8 staff PRHS Booth at Senior’s Forum in Ucluelet – 78 participants Girl Guide’s Office Tour and Hospice Services Presentation – 5 participants


PRHS Volunteer Learning Circles: Six Learning Circles for staff and volunteers: 28 participants Staff Education: Director of Client Services: Traumatic Loss Facilitator Training - 2 day workshop in Nanaimo Executive Director: Board Fundamentals with Vantage Point /District of Tofino Grant Writing Workshop with West Coast Nest Program Evaluation Workshop with District of Tofino Signy Cohen: Attended a three day BCHPCA conference in Vancouver, BC Activities and Highlights: Membership Drives in Tofino and Ucluelet (500 people reached) Volunteer Appreciation Dinner at SOBO (16 participants) One newsletters (emailed to approximately 120 individuals) A variety of educational posts shared on Facebook to almost 1000 ‘friends’ Senior Socials – 160 participants Two Friendly Visiting workshops for youth to 15 individuals Five Compassionate Communities Workshops for 35 adults Library: 11 library books borrowed in Tofino (no data for Ucluelet). Memberships:

2018 2017 2016 2015 134 104 92 128

Community Contributions, Financial:

2018 2017 2016 2015 23,975 23,116 13,992 16,900

In-kind Community Contributions:

2018 2017 2016 2015 43,803 29,750 12,710 22,557

$23,975.00

$43,803.00


Program and Financial Partnerships: Cha- chum-hiiyuup, Nuu-Chah-Nulth Tribal Council, Island Health, BC Government Community Gaming Grants, Island Health’s Mental Health and Addictions, District of Tofino, BC Emergency Health Services, Tofino Botanical Garden Foundation, Westcoast Community Resource Society, Ahousaht First Nations, West Coast Victim Services, District of Ucluelet, Clayoquot Biosphere Trust, Tofino Coop, PainBC, Long Beach Division of Remote and Family Practise, Alberni Clayoquot Health Network, First Nations Health Authority, BC Centre for Palliative Care, BC Hospice Palliative Care Association.

Sovereign Order of St. John of Jerusalem, Knights Hospitaller

We are grateful to the Sovereign Order of St John of Jerusalem for its award to Pacific Rim Hospice Society’s Ahousaht Grief Support Program for $7500.00.

Thank you Signy Cohen for attending the 2018 BC Hospice Palliative Care Association Conference and receiving the grant on behalf of PRHS.


2018 Membership Drive The Pacific Rim Hospice Society wishes to extend its heartfelt gratitude to the following individuals and businesses who assisted with the Membership Drive in Tofino and Ucluelet in May. Memberships from the community help show our funders that the service we provide in all west coast communities is appreciated and needed. And, once again, the community’s support was overwhelmingly positive. Thank you to the following people who helped make the events so successful: Mishele Gagne, Signy Cohen, Linda Erickson, Brigitte Rudan, Michael Jewell, D. McCreary, Maureen Therrien, Miranda Oliwa, Jan Rodgers, Sabine Hotz, Carole Gagne, Barb Campbell, Darlene Choquette, Wendy Amrhein.

Thank you to the Tofino Saltwater Classic Fishing Derby and the Hospice volunteers who came out in July, 2018 to help with the event. PRHS was gifted $3000.00 from the event to help fund our new children and youth grief training (Nov 2018) and programs 2019.


Raising over $4000.00 for the Cycle of Life Tour

Thanks Tofino Fire Rescue, Brent Baker, J Baker, Krys Sciberras,

Amanda McRae, Megan Rivard, Sysco, Rhino Coffee House, Mishele

Gagne and Far West Distributors.

Cycle of Life Tour Thanks to team Pacific Rim Hospice Society riders: Krys Sciberras and Megan Rivard who rode almost 200km over two days in July 2018 on the Cycle of Life Tour from Victoria to Saltspring Island and return. Thanks to Victoria Hospice Society for organizing this yearly event.

,

Photo Credit: Valerie Hider Photography of PRHS rider: Krys Sciberras


Income Statement 01/01/2018 to 12/31/2018

REVENUE Donations Grants Direct Access Grant 42,000.00 IH Contract 17,721.00 IH Grants 0.00 Clayoquot Biosphere Trust Grant 6,600.00 BC Centre for Palliative Care -Seed 2,000.00 Alberni Clayoquot Health Network 0.00 Local Government Grant 4,000.00 Coastal Credit Union Grant 0.00 Indiv., Business Donations Receipted 13,376.98 Indiv. & Business Donations No Receipt 9,327.76 St. Johns Grant 7,500.00 Net Donations, Grants, Contracts 102,525.74 Other Revenue Fees, Workshops, Training 360.00 Partner Contributions 0.00 Interest Revenue 365.94 Miscellaneous Revenue 181.62 Membership Dues 1,269.73 Total Other Revenue 2,177.29 TOTAL REVENUE 104,703.03 EXPENSE Workshop Expenses Workshop Guest Wage Travel 4,000.00 Workshop Facilitator Travel 470.80 Workshop Supplies, Venues, etc. 3,255.09 Total Workshop Expenses 7,725.89 Volunteer Expenses Vol. Tr. Guest Wage, Travel 0.00 Vol. Tr. Facilitator Travel 160.00 Vol. Tr. Supplies, Venues, etc. 112.14 Volunteer Training Total 272.14 Vol. Education: Fees, Travel, Hotel 80.00 Volunteer Travel (not to clients) 40.00 Volunteer Support – Clients 895.57


Volunteer Support – Community 0.00 Directors Expenses 45.58 Total Volunteer Expenses 1,333.29 Payroll Expenses Wages ED 33,362.50 Wages Admin Assistant 15,587.00 EI Expense 1,137.60 CPP Expense 2,076.48 Revenue Canada Penalty 0.00 Revenue Canada Credit 0.00 WCB Expense 494.06 Employee Expenses 3,708.14 Director of Client Services 14,703.32 Expense Counselling 90.00 Expense Contractors 4,027.35 Honorariums 0.00 Total Payroll Expense 71,478.31 Client Expenses Client Support 1,033.45 Travel Service Delivery for Clients 748.00 Total Client Expenses 1,781.45 Staff Development Registration Fees 325.00 Travel, Hotel Staff Development 1,529.62 Total Staff Development 1,854.62 Community Support Library Expenses 93.50 Community Support Expenses 827.18 Old - Senior's Advocacy 0.00 Travel Serv. for Community Support 392.00 Total Community Support 1,312.68 General & Administrative Expenses Accounting & Legal 70.00 Advertising & Promotions 37.21 Bad Debt Expense 0.00 Dues, Fees & Donations 762.40 Cash Short/Over 0.00 Fundraising 342.91 Postage and Shipping 227.09 Credit Card Charges 0.00


Outreach, Newsletters, Brochures 325.33 Amortization Expense 0.00 Insurance 1,304.00 Interest & Bank Charges 0.00 Office Supplies 1,421.38 Office equipment, furnishings 4,664.28 Miscellaneous Expenses 110.73 Rent 7,200.00 Repair & Maintenance 0.00 Sales Tax Expense 305.47 Telephone 1,651.77 Travel (not to clients) 528.00 Internet and Web Hosting 647.36 Software 129.00 Total General & Admin. Expenses 19,726.93 TOTAL EXPENSE 105,213.17 NET INCOME -510.14


Pacific Rim Hospice Society Balance Sheet As at 12/31/2018 ASSET Current Assets Cash to be deposited 0.00 Gaming Account CIBC 0.00 Petty Cash 175.00 Savings Account CCCU 5,412.21 Savings Acct. CCCU-Restricted Funds 10,000.00 Chequing Account CCCU 7,848.96 Total Cash 23,436.17 GIC CCCU - Restricted Funds 19,565.64 Accounts Receivable 229.00 Payroll Advances 0.00 Total Receivable 229.00 Purchase Prepayments 0.00 Prepaid Expenses 62.40 Total Current Assets 43,293.21

Capital Assets Office Furniture & Equipment 3,236.35 Accum. Amort. -Furn. & Equip. -3,236.35 Net - Furniture & Equipment 0.00 Total Capital Assets 0.00

TOTAL ASSET 43,293.21

LIABILITY Current Liabilities Accounts Payable 1,031.50 Visa Payable 623.33 Total Credit Card Payables 623.33 Vacation payable 0.00 Rev Can Sou Ded EI 0.00 Rev Can Sou Ded CPP 0.00 Rev Can Sou Ded Income Tax 0.00 Rev Can - Penalties 0.00 Rev Can - Adjustments 0.00 Total Receiver General 0.00 WCB Payable 494.06


GST Paid on Purchases 0.00 ITC Adjustments 0.00 GST Owing (Refund) 0.00 GST Clearing Account -233.90 PST Paid on Purchases 0.00 Prepaid Sales/Deposits 0.00 Payroll Advance 0.00 Deferred Revenue 10,000.00 Total Current Liabilities 11,914.99

TOTAL LIABILITY 11,914.99

EQUITY Owners’ Equity Retained Earnings - Previous Year 31,888.36 Current Earnings -510.14 Total Owners Equity 31,378.22

TOTAL EQUITY 31,378.22

LIABILITIES AND EQUITY 43,293.21


Pacific Rim Hospice Society - AGM Income Statement Comparative Dec 31, 2016 - 2018

2016 2017 2018 REVENUE

Donations Grants

Direct Access Grant 40,000.00 40,000.00 42,000.00 VIHA Contract 17,062.00 17,408.00 17,721.00 Clayoquot Biosphere Trust Grant 750.00 1,850.00 6,600.00 BC Centre for Palliative Care 3,000.00 3,000.00 2,000.00 Alberni Clayoquot Health Network 1,500.00 - - Local Government Grant 4,000.00 2,000.00 4,000.00 Indiv., Business Donations Receipted 7,100.70 11,714.85 13,376.98 Indiv. & Business Donations Non Receipted 1,041.75 10,082.63 9,327.76 St. Johns Grant 5,000.00 7,500.00 Net Donations, Grants, Contracts 79,454.45 86,055.48 102,525.74

Other Revenue

Fees, Workshops, Training 80.00 278.73 360.00 Partner Contributions 271.69 - - Interest Revenue 320.08 210.96 365.94 Miscellaneous Revenue - - 181.62 Membership Dues 940.00 1,269.73 Total Other Revenue 1,611.77 2,177.29

TOTAL REVENUE 81,066.22 87,585.17 104,703.03 EXPENSE

Total Workshop Expenses - - 7,725.89 Total Volunteer Expenses 3,589.94 2,291.78 1,333.29

Payroll Expenses

Wages ED 38,139.75 36,993.25 33,362.50 Wages Admin Assistant 3,396.12 12,150.58 15,587.00 Employee Expenses (CPP, EI & WCB for all employees) 3,590.73 3,630.53 3,708.14 Director of Client Services 11,332.65 12,285.96 14,703.32 Honorarium 1,200.00 - - Counselling - - 90.00 Expense Contractors 3,195.50 4,027.35 Total Payroll Expense 60,854.75 67,335.72 71,478.31

Total Client Expenses (in 2017: include travel to client) 272.11 931.12 1,781.45 Total Staff Development 2,606.83 1,064.90 1,854.62 Total Community Support 531.63 916.76 1,312.68 Total General & Admin. Expenses 23,687.89 16,464.62 19,726.93

TOTAL EXPENSE 91,543.15 89,004.90 105,213.17 NET INCOME - 10,476.93 - 1,419.73 - 510.14


Pacific Rim Hospice Society - AGM Balance Sheet Comparative As at Dec 31, 2016 - 2018

2016 2017 2018

ASSET

Current Assets Cash to be deposited 776.11 0.00 0.00 Gaming Account CIBC 0.00 42,000.00 0.00 Petty Cash 175.00 175.00 175.00 Savings Account Credit Union 10,233.04 15,294.56 5,412.21 Savings Account Credit Union - Restricted Funds 0.00 0.00 10,000.00 Chequing Account Credit Union 3,443.49 10,399.29 7,848.96 Total Cash 14,627.64 67,868.85 23,436.17 GIC Credit Union 19,199.90 19,318.91 19,565.64 Total Receivable 770.80 0.00 229.00 Prepaid Expenses 62.40 62.40 Total Current Assets 34,660.74 87,450.16 43,293.21

Capital Assets

Office Furniture & Equipment 3,236.35 3,236.35 3,236.35 Accum. Amort.- Furn. & Equip. -3,236.35 -3,236.35 -3,236.35 Total Capital Assets 0.00 0.00

TOTAL ASSET 34,660.74 87,450.16 43,293.21

LIABILITY

Current Liabilities Accounts Payable 283.81 0.00 1,031.50 Credit Card Payables 99.51 -297.84 623.33 Total Receiver General 841.73 0.00 0.00 WCB Payable 452.39 484.16 494.06 GST Owing (Refund) 0.00 -0.18 0.00 GST Clearing Account -324.79 -124.34 -233.90 Deferred Revenue 0.00 55,500.00 10,000.00 TOTAL LIABILITY 1,352.65 55,561.80 11,914.99

EQUITY

Owners Equity Retained Earnings - Previous Year 43,785.02 33,308.09 31,888.36 Current Earnings -10,476.93 -1,419.73 -510.14 TOTAL EQUITY 33,308.09 31,888.36 31,378.22

LIABILITIES AND EQUITY 34,660.74 87,450.16 43,293.21


Thank you…

Alexandra Amor Alzheimer’s Society of BC Wendy Amrhein Anonymous Brian Baird Spencer and Judy Baird Brent Baker J. Baker Ursula Banke Delores Baswick Margaret Baumann Richard Beaupied BC Centre for Palliative Care BC Hospice Palliative Care Assoc. Ruby Bernard Anonymous Linda Blanke David and Yvonne Bond Therese Bouchard Marjorie Bowman Lorraine Braiden Jan Brubacher Janet Busby Cable Cove Inn Maureen Calloway Barb Campbell Teri-Ann Canil Darlene Choquette Pete Clarkson Clayoquot Biosphere Trust Coastal Bliss Yoga Coastal Community Credit Union Signy Cohen Rachelle Cole Common Loaf Bake Shop Robyn Cooley Tofino Coop Ucluelet Coop

Creative Salmon Crystal Cove Beach Resort Janine Croxall Laure Crozier Courtney Cummins Josh Dahling Rob Dalton Darwin’s Cafe Rhiannon Davis Cindy Dennis Laura Distaso District of Tofino District of Ucluelet Echo Dispatch Industries Lisbeth Edwards Tawnija Edwards Emergency Health BC/Community Paramedics Cheryl Emis Linda Erickson Pam Evans Far West Distributors Cynthia Fitton Eileen Floody Anonymous Anonymous Lyse Frank Anonymous Linda Furness Carole Gagne Mishele Gagne Judy Gibson Rene and Keith Gibson Judy Gold Myles Hagar Bob Hansen Petra Hansman Evan Hauser Heartwood Kitchen Shawn Hillier


Sandra Hinder Hitacu Health Centre Kim Hoag Anonymous Michael Hogan Holy Family Catholic Church Jane Hope Beverly Hopper Bob Horne Institute for Health System Transformation & Sustainability (Seed Grant) Bill Irving Tarni Jacobsen Annie Jacques Phoebe and Alf Jensen Louise Jewell Michael Jewell Sahra Kalkan Dennis Kay Kathryn Kilpatrick Anonymous Joe Kranabetter Anonymous Ladies Auxiliary Branch #68 Jessica and Scott Lake Barbara Lamarche Dorothy Larson Sandra Leslie Janice Lore Michelle MacDonald Shane Magnussen Manoah Lodge Sherry Marr Linda Marshall Keith and Shirley Martin Teri-Lyn Martin Jean Mattson Anonymous D. and B. McCreary Lynne McCuntick John McIntosh

Anonymous Marg McLellan Barbara McMahon Amanda McRae Mike Mead-Miller Charlie Meints Middle Beach Lodge Barbara Miller Calvin Milliken Dr. Heather Mohan Vi Mundy Pat Neumann Marcelle Noel Nuu-Chah-Nulth Tribal Council Miranda Oliwa Anonymous Pacific Surf Company D. Payne Anonymous Roger Poblette Louise Poirier Nancy Powis Jen Pukonen Marnie Recker Lisa Reynolds Rhino Coffee House Sandi Rideout Mary Rimmington Jan Rodgers T. Rodgers Darlene Rouleau Brigitte Rudan Sacred Stone Spa Heather Sargent Marny Saunders Krys Sciberras Schramm Design Carl Scott Sea Wench Naturals Gary and Kathleen Shaw Heidi Shaw Patricia Sieber


Lynda Skoda Christine Skucas Elisabeth Smith Jan Smith Mike Smith SOBO Anonymous Sovereign Order of St. John of Jerusalem Dianne St-Jacques Joanna Streetly Sysco Anita Tavera Dr. Hans Terlingen Mike Tchipeff Anonymous Maureen Therrien-McKinnon Allison Timmermans Pieter Timmermans Tla-o-qui-aht Health Centre Tofino Botanical Gardens Foundation

Tofino-Long Beach Chapter of the Divisions of Family Practice Tofino Parks and Recreation Tofino Post Office Tofino Rainforest Inn Tofino Saltwater Classic Fishing Derby Tofino Tech Kaela Tompkins Traumaserve Megan Rivard District of Ucluelet Ucluelet Post Office Leah Ungstad Marg Vedova Victoria Hospice and Cycle of Life Tour Lorna Watson Debbie Webb Vera Webb Westcoast Community Services Society Steve Whiting

Your generosity made a difference in the Pacific Rim region. Thank you.


Strategic Priorities 2014-2018 Outreach

Goals Action Details Partners

Internal Communications

Improve newsletter

New Sections/Articles - What is the grief group - New to hospice - Updates -Advance care planning, companioning, living well

Volunteers

Skills development workshop How to present ourselves Lynda Kaye

Communication plan

Topics to address - Emphasize non-death - ACP - Companioning - Grief - Trauma

Staff Board of Directors Volunteers Identify External Partners

Templates Briefing notes and info packages for partners, volunteers, board and staff Info pack for volunteers – address questions about hospice, educate volunteers for outreach Hospice pamphlets Identify target audiences - Individuals - Organizations - Partners Identify tools and what more is needed Connect with radio station

External Communications

Social media Facebook Youth SD70 Churches Counselors Alternative therapists Arts Band Councils WCRS Chamber(s)

Presentations

Speak to high school/grade 7&8’s about hospice Info on stages of life

Outreach programs - Put together a presentation



Sunshine Club

Relationship Development

Celebration

Life tree – explain to high school

District of Tofino District of Ucluelet Island Health Medical Professionals SD70 Churches Counselors Alternative therapists Arts Band Councils WCRS Chamber(s) Sunshine Club

Access arts for celebration Gatherings

Office in Ucluelet Increase engagement in Ucluelet

Involvement with planning processes

Get involved with upcoming initiatives Fundraising – legacy fund Idea around Long term care facility – purchase unit

Learning and listening to partners

Engage doctors in conversations and tool development Youth council/engagement Incorporating First Nations culture in existing hospice services Open learning circles to community

Staff Transition Goals Action Details Partners

Executive Director Transition

Identify staff roles, key responsibilities Who’s doing what,

when, need clarity with 2 staff in office Staff

HR Committee Board of Directors

Confirm timelines of “the transition”

Identify key knowledge areas

Planning with organizational needs first (before staff needs)

Model Change (Further Explored in

Paid staff and volunteer role distinction

Paid staff utilized if volunteers not available (i.e. client visitation) – client needs first

Staff Volunteers HR Committee Board of Directors



Strategic Priority)

Temporary paid contracts in place when consistency, certain skill sets or experience required AND when volunteers not available/appropriate

Enlist volunteers to help in other areas instead of client visitation

Admin, social media, newsletter Paid staff VS volunteer -Cost -Consistency -Contracts - Temporary -Ability

Model Change Goals Action Details Partners

Re – evaluate Established Model

Policy and procedure review/revision definition/policy on staff

and volunteer rolls in areas of overlap

Staff Committee (?) Board of Directors

Re-evaluate training/volunteer/service “balance” Volunteer engagement Self-care for volunteers

Funding

Services to FN Communities Presentations to Chief and Council

Relationship development Identified funders

Youth FN Communities Municipalities Island Health

Input into Island Health or District of Tofino planning

Funding and consistency of services

HRDC grant for summer gaps in staffing Funding from communities

More Responsive to Community Needs

Needs assessment

What are the opportunities

Regional community partners Hospices with similar regions Volunteers

Correlate to SWOT (already done) use info Identify resources



Rural remote services – align information collected to revise services

Training attendees

Analyze training model

Change was initiated with companionship program –shift in training was well received - What can we learn from environmental scan and stats - Companioning focus/strategies

Regional community partners Volunteers Training attendees

Training Revamp

Hospice Education Understanding end of life Revamp workshop length Content Separate Grief support training Separate companioning training

Best practices which support activities

What training is appropriate for volunteers, and different communities Drop-in grief in Tofino/Ucluelet (like Therese does in Ahousaht) Honoring all spiritual paths (Christian, eastern, etc.)


How you can help? Pacific Rim Hospice Society is a registered Canadian Charity in its 25th year of

operation. The Society relies on the kindness of community members in order to provide its compassionate programs and services to those in need.

If you’d like to donate funds, leaving a legacy, please visit our website:

www.pacificrimhospice.ca

If you have time you’d like to spend helping others contact us to volunteer today:

Tel: 250.725.1240 Email: [email protected]

Thank you

mailto:[email protected]

pacific rim hospice society january 1, 2018- december … · 2018 annual report pacific rim hospice...

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