Data Center Colocation ServicesProtect & Manage Your Organization's Data & Web Presence

PAETEC’s Data Center Colocation provides a secure, protected, and environmentally controlled facility to place critical database and server operating applications.

What is Data Center Colocation?

Average data center in the U.S. is 12 years old:

Data centers were designed for lighter loads related to power and HVAC

Increasing server density requires expansion of existing data centers

Data center expansion needs can be addressed in many ways:

Virtualization Server consolidation Expansion / upgrade of existing

facility

Power / Cooling / Energy Efficiency

Budget / Funding / Cost Control

Security

Space

Staffing / Qualified Staff

Uptime / Reliability / Availability

Capacity

Keep Up with Technology

Disaster Recovery / Backup

Green Initiatives

Other

Nothing / No Issues

20%

19%

10%

8%

7%

4%

3%

3%

3%

2%

15%

8%

0% 10% 20%

Percent of Sample

2010 State of the Data Center Survey – Global: January 2010

What are Data Center Customer Challenges?

What is the Cost of Operation?

CAPEX Facility and infrastructure build-out

Separate room for center Raised floor / cable ladders Diverse entrance for power / network

OPEX Leased real estate

Maintain controlled environment HVAC, UPS, fire suppression

systems, generator

Utilities / power

Unforeseen items Failure of HVAC compressor,

PDU step down transformer, UPS control module

Should be budgeted after 1st year upon warranty expiration

* Dependant on size of facility and systems Example assumes 1,500 to 3,500 sq. ft., usable space Does not include security, staffing, or lease costs

Who are Your Colocation Providers?

Data Center Ecosystem Providers: Who is Responsible for What

Application Support

IT Equipment & Configuration

Equipment Cages, Cabinets

Network Interconnect

Utility Distribution Equipment

Physical Security

Access to Network

Access to Utilities

Physical Building

Real Estate Developer Colocation / Interconnect

Service Provider Enterprise

Source: Stratecast

Not a Factor at AllOnly Slightly a Factor

A FactorSomewhat a Factor

Major Factor

Q: What factors influenced your decision to consider using an IT outsourcing vendor to completely outsource one or more data center functions? (Only asked of those who are at least exploring this tactic)

100%

80%

60%

40%

20%

0%

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Regula

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Predic

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Exp

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Focus

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Busine

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Mitig

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2010 State of the Data Center Survey – Global: January 2010

What Influences Customers Decisions?

Scalability: Managing growth and capacity fluctuations

Supporting limited internal IT resources

Providing access to knowledgeable technicians

Business Continuity & Risk Mitigation: Ensuring uninterrupted sales and service

Establishing redundancy

Mitigating security risks

Improving service levels

Centralization & Integrated Solutions: Enhancing operational efficiencies

Enabling accurate expense predictions

What are Service Provider Data Center Benefits?

SAS 70 Type I: Service auditor's opinion on…

The fairness of the presentation of the service organization's description of controls that had been placed in operation

The suitability of the design of the controls to achieve the specified control objectives

SAS 70 Type II: Service auditor's opinion on…

Whether the specific controls are operating effectively during the review period

Important Tip: Not all controls are the best practices

It is important to review the audit document

Understanding the report is critical

What Does SAS 70 Mean When Selecting a Data Center?

What are the Features of Data Center Colocation?Network Connectivity

OC-level redundant access Fast Ethernet or Gig-E bandwidth MPLS VPN connectivity

Power SLA of 100% availability Blipless power Automatic power transfer switch

HVAC Precise control of temperature /

humidity Consistent relative humidity

Physical Security & Access Card-reader access system Biometrics identity access Closed circuit cameras / video recording Grid of sensors and alarm

Data Center Services Overview

Colocation Services provide a secure, Colocation Services provide a secure, protected, and controlled environment to protected, and controlled environment to house customer equipment with robust and house customer equipment with robust and affordable access to network services.affordable access to network services.

Data Center Colocation:Data Center Colocation: SAS 70 Type II Certified Data Centers

Bethlehem, PABethlehem, PA Conshohocken, PAConshohocken, PA Andover, MAAndover, MA

SAS 70 Type I Certified Data Centers Houston, TXHouston, TX Milwaukee, WIMilwaukee, WI

Central Office Colocation:Central Office Colocation: Various geographic locations

Colocation interconnect facilities

Data Backup & Recovery:Data Backup & Recovery: Electronic data backup services (magnetic disk)Electronic data backup services (magnetic disk)

Central control panel to back up multiple servers with differing operating systemsCentral control panel to back up multiple servers with differing operating systems

Backup copies of critical server dataBackup copies of critical server data

Data compression, de-duplication, and delta processingData compression, de-duplication, and delta processing

Dedicated Hosted Services:Dedicated Hosted Services: High-bandwidth, secure connectivityHigh-bandwidth, secure connectivity

Industry-leading hardware, including HP and Dell serversIndustry-leading hardware, including HP and Dell servers

An array of storage and processing optionsAn array of storage and processing options

Virtual server customizationVirtual server customization

Professional and managed servicesProfessional and managed services

Shared Web Hosting:Shared Web Hosting: Custom domain nameCustom domain name

User-friendly interface for managing your Web site / e-mail applicationsUser-friendly interface for managing your Web site / e-mail applications

Raid disk spaceRaid disk space

E-mail with optional spam / virus filteringE-mail with optional spam / virus filtering

Log access and Web statistics reportsLog access and Web statistics reports

Free shopping cartFree shopping cart

Flexible Space & Power Configurations

Data Center Customer Case Study

Customer Profile:Customer Profile: Vertical industry publishing company requiring high availability

and security for content storage and business systems

Customer Challenges:Customer Challenges: Business systems must be accessible for workforce from multiple

locations along the Eastern seaboard

Web site must be available for global client base and Internet

community seeking published content

Data storage needs continuously increasing

Seasonal weather events result in power failures

Generators and UPS maintenance are costly and time

consuming

Main location has little room for expansion of data facility

Limitations in CAPEX for expansion of current server needs

PAETEC Solution:PAETEC Solution: Customer equipment installed in two locking cabinets in PAETEC Data Center

Dedicated Server solution to address server growth needs

Backup to disk solution automating backups with flexible storage capacity

24 x 7 x 365 continuous application monitoring

Colocation site added to the MPLS VPN

Professional services package added for routine maintenance, hands-on

hardware requirements, and upgrades

Business Benefits:Business Benefits: Highly available solution for critical servers

Smart Hands in data center for hardware maintenance and monitoring

Headquarters location bandwidth requirements reduced

Reduction in CAPEX in meeting expanding IT needs

Increased efficiency and peace of mind for IT managers

Data Center Customer Case Study (cont.)

Thank You!Thank You!

For more information, visit www.paetec.com.