page 1 cois assessment: reporting units

CoIS Assessment: Reporting UnitsLukenda School of Business 18sept18

Program (CoIS) - Accounting BS

Assessment Contact: Prof. Mindy McCreadyMission Statement: Undergraduate teaching and learning for undergraduate accounting students is designed to provide students with sufficient technical and professionalknowledge as well as skills to form the foundation for a successful accounting career. The School of Business determines that there are three main knowledge areas to be: (1)professional knowledge; (2) professional skills; (3) and professional values and attitudes

Student LearningOutcomes

Assessment Criteria &Procedures Assessment Results Use of Results

Goal Status: Active

Criteria Target: Increase in theaverage score of accounting majorswill be 60% or higher in the multiplechoice section.High Impact Program Practices 1: Notapplicable to this outcomeHigh Impact Program Practices 2: Notapplicable to this outcome

Use of Result: The students whotook the pre-test in fall 2015 willtake the post-test in spring 2018.The change in the average scoreof all students and the change ineach student's score will bemeasured. (08/29/2018)

Finding Reporting Year: 2016-2017Goal met: NoThe pre-test was first administered to ACTG232 studentsduring the fall 2015 semester. The average score of the 21students who took the test was 41%. The pre-test was notadministered during 2016-2017. (08/29/2018)

Use of Result: Since this is the firsttime we were able to comparepre-test and post-test results, wewill not make any changes at thispoint. We will continue toadminister the tests until we haveenough data to draw conclusionsfrom. (08/29/2018)

Finding Reporting Year: 2017-2018Goal met: NoSenior students took the post-test in spring 2018. Theaverage score was 56% which was 37% higher than theaverage score of the pre-test taken in fall 2015. Six of thestudents who took the pre-test in fall 2015 took the post-test in spring 2018. The average increase of their individualscores was 44%. (08/29/2018)

Direct - Exam/Quiz - Standardized -Students will be given a pre test atthe beginning of IntermediateAccounting and the same test at theend of Advanced Accounting. Thetest includes questions from all theaccounting courses in thecurriculum. The test results will beanalyzed to determine increasedknowledge and skills.

Use of Result: Due to the positiveresults achieved over the lastseveral years, the LSB has notmade any changes to itsaccounting program based solelyon this data. The LSB will continue

Finding Reporting Year: 2016-2017Goal met: YesFall 2016 - 99th percentileSpring 2017 - 99th percentile (08/13/2018)

Direct - Exam/Quiz - Standardized -The Major Field Test (MFT) inBusiness is administered in thecapstone course BUSN 466 -Business Policy. Students are testedin several specific business areas

Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence toanswer a complex question or solvea complex problem.

Goal Category: Student Learning

Accounting Theory and Practice -Graduates will be able to applyaccounting standards to informationfor financial accounting,managerial/cost accounting,governmental accounting, auditing,tax and accounting informationsystems purposes.

09/18/2018 Generated by Nuventive Improve of 42

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Criteria Target: Accounting majorswill score in the 80th percentile inthe accounting section of the MFT.High Impact Program Practices 1: Notapplicable to this outcomeHigh Impact Program Practices 2: Notapplicable to this outcome

to review scores in this area andwatch for negative trends.(08/13/2018)

Use of Result: During fall 2017,only one accounting student tookthe MFT. This student scored verylow in each section. Due to thepositive results achieved over thelast several years, the LSB has notmade any changes to itsaccounting program based solelyon this data. The LSB will continueto review scores in this area andwatch for negative trends.Qualitative feedback receivedfrom accounting majors indicatesstudent learning is negativelyimpacted when adjunctinstructors teach upper-levelaccounting courses. LSB facultyand staff will consider this whenassigning courses to faculty anddeveloping course schedules.

(08/13/2018)

Finding Reporting Year: 2017-2018Goal met: NoFall 2017 - 26th percentileSpring 2018 - 99th percentile (08/13/2018)

including Accounting.

Use of Result: Although the goalFinding Reporting Year: 2016-2017Direct - Capstone Project - includingEffective Communication - Graduates


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Goal Status: ActiveCriteria Target: 80% of Accountingmajors will score 85% or higher inthe accounting section of thebusiness plan.High Impact Program Practices 1:Capstone Course(s), ProjectsHigh Impact Program Practices 2:Capstone Course(s), Projects

was not met, only 3 students didnot score 85% or higher duringthe year. Qualitative feedbackreceived from students indicatedthey were uncomfortable creatingfinancial statements from scratch.They were confident with thestructure of statements, butstruggled with estimatingamounts to include. (08/13/2018)

Goal met: NoFall 2016 - 78%Spring 2017 - 75% (08/13/2018)

Use of Result: The goal was metduring the spring 2018 semester.Only one accounting major tookBUSN466 during the fall 2017semester. The target was met forthe year, as 91% of accountingstudents scored 85% or higher.Accounting faculty will continueincorporating assignments intocourse curriculum that requireaccounting students to buildfinancial statements based ontheir own estimates. (08/13/2018)

Finding Reporting Year: 2017-2018Goal met: YesFall 2017 - 0%Spring 2018 - 100% (08/13/2018)

undergraduate research - Studentsare required to complete a businessplan with complete financials andanalysis for the capstone courseBUSN 466 - Business Policy.

Institutional Learning: ILO1 - FormalCommunication - Students willdevelop and clearly express complexideas in written and oralpresentations.


will be able to record, report andcommunicate accounting informationrelevant to internal and externalusers.

Goal Status: ActiveCriteria Target: 80% of accountingmajors will receive a rating ofaverage or above in the "EthicalConduct" section.

Use of Result: Because the goalwas met, no changes will be madecurrently based on these results.(08/25/2018)

Finding Reporting Year: 2016-2017Goal met: Yes100% of students who completed accounting internshipsreceived the desired rating. (08/25/2018)


Finding Reporting Year: 2017-2018Goal met: Yes100% of students who completed accounting internshipsreceived the desired rating. (08/25/2018)

Direct - Field Placement/InternshipEvaluation - Students completinginternships must have at least onesupervisor evaluation which includesan assessment of ethical conduct.(Active)

Criteria Target: 80% of board

Use of Result: Because the goalwas met, no changes will be madecurrently based on these results.The survey will be administered

Finding Reporting Year: 2017-2018Goal met: Yes89% (1 board member indicated he or she was "unable torate") (08/25/2018)

Indirect - Survey, including faculty,supervisors, employers - LukendaSchool of Business ProfessionalAdvisory Board Survey

Institutional Learning: ILO4 -Professional Responsibility -Students will demonstrate the abilityto apply professional ethics andintercultural competence whenanswering a question, solving aproblem, or achieving a goal.


Business Ethics - Graduates willdemonstrate an understanding ofethical accounting practices and thepotential consequences of unethicalbusiness practices.


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members will agree or stronglyagree that LSB graduates lead moraland ethical lives.

again in 2020. (08/25/2018)

Use of Result: The survey will beadministered again in 2018.(08/25/2018)

Finding Reporting Year: 2016-2017Goal met: YesThere are no current results to report, as the survey isadministered every other year. All board members whocompleted the survey in spring 2016 agreed or stronglyagreed that LSB graduates lead moral and ethical lives.(08/25/2018)

Goal Status: Active Criteria Target: The average score ofaccounting majors will be in the 75thpercentile or higher in theinternational section of the test.High Impact Program Practices 1: Notapplicable to this outcomeHigh Impact Program Practices 2: Notapplicable to this outcome

Use of Result: Because the goalwas met, no changes will be madebased on these results. Scores inthe international section of theMFT will continued to bemonitored to ensure accountingmajors are receiving enoughexposure to international businessissues without being required totake an international businesscourse. (08/13/2018)

Finding Reporting Year: 2016-2017Goal met: YesFall 2016 - 98th percentileSpring 2017 - 92nd percentile (08/13/2018)

Use of Result: Only one studenttook the MFT during the fall 2017semester. The average score ofaccounting students for the yearwas in the 98th percentile.Because the goal was met, nochanges will be made based onthese results. Scores in theinternational section of the MFTwill continued to be monitored toensure accounting majors arereceiving enough exposure tointernational business issueswithout being required to take aninternational business course.(08/13/2018)

Finding Reporting Year: 2017-2018Goal met: YesFall 2017 - 27th percentileSpring 2018 - 98th percentile (08/13/2018)

Direct - Exam/Quiz - Standardized -The ETS Major Field Testinternational section

Goal Level (Bloom/Webb): Mid-Level (Analyzing/Applying)


Global Business Awareness -Graduates will be aware ofinternational accounting issues.

Use of Result: Because the goalFinding Reporting Year: 2016-2017Indirect - Report/Audit - External -Teamwork - Graduates will be able to


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Goal Status: Active

Criteria Target: 80% of accountingmajors will receive a rating ofaverage or above in the teamworksection of the evaluation.High Impact Program Practices 1:Internships

was met, no changes will be madecurrently based on these results.(08/25/2018)

Goal met: Yes100% of students who completed accounting internshipsduring the year received the desired rating. (08/25/2018)


Finding Reporting Year: 2017-2018Goal met: Yes100% of students who completed accounting internshipsduring the year received the desired rating. (08/25/2018)

Students completing internshipsmust have at least one supervisorevaluation which includes anassessment of teamwork abilities.

Criteria Target: 80% of accountingmajors will indicate their ability towork cooperatively with others isstronger or much stronger comparedto their ability as freshmen.

Use of Result: Additional groupassignments were incorporatedinto the 400-level accountingcourses. (08/25/2018)

Finding Reporting Year: 2016-2017Goal met: NoFall 2016 - 100%Spring 2017 - 50% (2 out of 4 students indicated their skillsdid not change) (08/25/2018)

Use of Result: Since the resultsimproved over last year, theadditional group assignments willcontinue to be utilized in the 400-level accounting courses.(08/25/2018)

Finding Reporting Year: 2017-2018Goal met: Yes84% (3 out of 19 students indicated their skills did notchange) (08/25/2018)

Indirect - Survey, including self-evaluation, peers, or graduates -Senior Survey completed bygraduating students in BUSN466(Business Policy)

Institutional Learning: ILO4 -Professional Responsibility -Students will demonstrate the abilityto apply professional ethics andintercultural competence whenanswering a question, solving aproblem, or achieving a goal.


work productively as a member of ateam.

Goal Status: ActiveCriteria Target: The Lukenda Schoolof Business mean percent correctwill equal or exceed the nationalmean in each assessment indicatorarea.

Use of Result: Significantimprovement has been made inthe Quantitative Analysis andInformation Systems sectionssince a management professorwith a strong quantitativebackground was hired and coursesin information systems andanalytics were added to thecommon professional componentof all business bachelor degrees.Goals in these sections were metduring the 2016 and 2017 fallsemesters. The LSB mean was onlyslightly below the national meanduring the 2017 spring semester.

Finding Reporting Year: 2016-2017Goal met: NoFall 2016: The LSB met its goal in each assessment indicatorarea.Spring 2017: The LSB met its goal in 7 of the 9 assessmentindicator areas. The LSB mean score was slightly below thenational mean in the quantitative business analysis andinformation systems areas. (08/29/2018)

Direct - Exam/Quiz - Standardized -ETS Major Field Test in Businessadministered to graduating seniorsin BUSN466 (Business Policy)

Goal Level (Bloom/Webb): Level 2(Skills and Concepts) [Webb]Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence toanswer a complex question or solvea complex problem.


Business Knowledge - Graduates willdemonstrate knowledge of business-core subjects.


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(08/29/2018)

Use of Result: The LSB facultymember who teaches MGMT280(Intro to ManagementInformation Systems) andMGMT371 (Operations & BusinessAnalytics) continues to makeadjustments to teaching methodsand assignments to deepenstudents' understanding ofdifficult concepts covered in thesecourses. Beginning fall 2018, theprofessor will implement quizzesto encourage students to read thetextbook, assign gradedhomework, require an onlinesubscription to study material andadd more sophisticated Excelexercises. Also, she will begin thesemester by giving a presentationon how to succeed in quantitativecourses. (08/29/2018)


Goal Status: ActiveCriteria Target: At least 80% ofstudents will earn 80% or higherHigh Impact Program Practices 1:Capstone Course(s), Projects

Use of Result: LSB faculty andstaff are pleased with theimprovement shown, as the LSBfell short of its goal during boththe fall 2015 (71%) and spring2016 (78%) semesters. Theinstructor of BUSN466 equatesthe improvement in studentperformance to the followingactions: The instructor spentmore time with individualstudents early in the process toprovide guidance and mentorship.The instructor provided thegrading rubric with the syllabuswhich provided an outline of each

Finding Reporting Year: 2016-2017Goal met: YesFall 2016 - 80% of students earned 80% of higherSpring 2017 - 100% of students earned 80% of higher(08/29/2018)

Direct - Capstone Project - includingundergraduate research - Businessplan project completed in capstonecourse (BUSN466-Business Policy)

Goal Level (Bloom/Webb): Mid-Level (Analyzing/Applying) [Bloom]Institutional Learning: ILO4 -Professional Responsibility -Students will demonstrate the abilityto apply professional ethics andintercultural competence whenanswering a question, solving aproblem, or achieving a goal.


Professional Skills - Graduates willdemonstrate skills in research,communications and critical thinking.


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section. The grading rubric alsoprovided LSB faculty with data onwhich sections students needimprovement in that can be tiedback to course content.(08/29/2018)

Use of Result: LSB faculty andstaff will review business planresults together at a Schoolmeeting each semester duringwhich the instructor can providefeedback on student performanceand curriculum adjustments canbe discussed. (08/29/2018)

Finding Reporting Year: 2017-2018Goal met: YesFall 2017 - 100% of students scored 80% of higherSpring 2018 - 95% of students scored 80% of higher(08/29/2018)


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Program (CoIS) - Business Administration BS

Assessment Contact: Prof. Mindy McCreadyMission Statement: Through dedication to excellence in teaching, the Lukenda School of Business develops students to become economically, socially, and environmentallyresponsible, and empowers them to become business and community leaders in a global society.



Goal Status: Active

Criteria Target: LSB mean percentcorrect will equal or exceed thenational mean in each assessmentindicator area.

Use of Result: Significantimprovement has been made inthe Quantitative Analysis andInformation Systems sectionssince a management professorwith a strong quantitativebackground was hired and coursesin information systems andanalytics were added to thecommon professional componentof all business bachelor degrees.Goals in these sections were metduring the 2016 and 2017 fallsemesters. The LSB mean was onlyslightly below the national meanduring the 2017 and 2018 springsemesters.

The LSB faculty member whoteaches MGMT280 and MGMT371continues to make adjustments toteaching methods andassignments to deepen students'understanding of dificult conceptscovered in these courses.

Finding Reporting Year: 2017-2018Goal met: YesFall 2017-There was only one student who took the exam inthis program. The score was in the 56th percentile.Spring 2018-The average score was in the 96th percentile.(08/13/2018)

Direct - Exam/Quiz - Standardized -ETS major field test in business willbe administered in BUSN 466[Business Policy] and the scores arerecorded.

Goal Level (Bloom/Webb): Mid-Level (Analyzing/Applying) [Bloom]Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence toanswer a complex question or solvea complex problem.


Business Core - Graduates will beable to demonstrate knowledge ofbusiness core subjects.


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Beginning fall 2018, the professorwill implement quizzes toencourage students to read thetextbook, assign gradedhomework, require an onlinesubscription to study material andadd more sophisticated Excelexercises. Also, she will begin thesemester by giving a presentationon how to succeed in quantitativecourses. (08/13/2018)

Use of Result: No concerns at thistime. Continue to monitor resultsin 2017-2018. (08/13/2017)

Finding Reporting Year: 2016-2017Goal met: YesFall 2016-Their total score is in the 69th percentile.Spring 2017-Their total score is in the 50th percentile.(08/13/2017)

Goal Status: ActiveCriteria Target: At least 80% ofstudents will score 80% or higher.High Impact Program Practices 1:Capstone Course(s), Projects

Use of Result: LSB faculty andstaff will review business planresults together at a Schoolmeeting each semester duringwhich the instructor can providefeedback on student performanceand curriculum adjustments canbe discussed.

Since the business plan is thecapstone course project for allbusiness programs, LSB facultyhave concluded they all need tobe involved in some capacity.During the fall 2018 semester, LSBfaculty will develop a plan to beimplemented during the spring2019 semester when the majorityof seniors will take BUSN466.Ideas being considered includeparticipation in grading thewritten portion or the

Finding Reporting Year: 2017-2018Goal met: YesFall 2017- 100% of the students scored 80% or higher.Spring 2018-100% of the students scored 80% or higher.(08/13/2018)

Direct - Capstone Project - includingundergraduate research - Studentsin BUSN466 [Business Policy] willcomplete a business plan project.

Goal Level (Bloom/Webb): High-Level (Creating/Evaluating) [Bloom]Institutional Learning: ILO1 - FormalCommunication - Students willdevelop and clearly express complexideas in written and oralpresentations., ILO3 - Analysis andSynthesis - Students will organizeand synthesize evidence, ideas, orworks of imagination to answer anopen-ended question, draw aconclusion, achieve a goal, or createa substantial work of art. , ILO4 -Professional Responsibility -Students will demonstrate the abilityto apply professional ethics andintercultural competence when


Business Plan - Graduates willdemonstrate skills in research,communication and critical thinking.


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presentation portion ormentorship of a group ofstudents. (08/13/2018)

Use of Result: No concerns at thistime. Continue to monitor in2017-2018. (08/13/2018)

Finding Reporting Year: 2016-2017Goal met: YesFall 2016-100% of the students scored 80% or higher.Spring 2017-100% of the students scored 80% or higher.(08/13/2017)

answering a question, solving aproblem, or achieving a goal.


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Program (CoIS) - Business Administration-Entrepreneurship BS

Assessment Contact: Prof. Robert Boston



Goal Status: Active

Use of Result: Will continue tomonitor. (08/23/2018)

Finding Reporting Year: 2017-2018Goal met: YesThis class was not offered during this period. (08/23/2018)


Finding Reporting Year: 2016-2017Goal met: YesThe average score on the business plans was 90%.(08/23/2017)

Direct - Group project, collaborativelearning - Students will achieve ascore of 75% on the development oftheir business plan in Marketing 389[Entrepreneurship].

Criteria Target: 80% ofEntrepreneurship majors will score80% or above on the project.High Impact Program Practices 1:Capstone Course(s), Projects


Since the business plan is thecapstone course project for allbusiness programs, LSB facultyhave concluded they all need tobe involved in some capacity.During the fall 2018 semester, LSBfaculty will develop a plan to beimplemented during the spring2019 semester when the majorityof seniors will take BUSN466.Ideas being considered include

Finding Reporting Year: 2017-2018Goal met: YesNo Entrepreneurship majors took BUSN 466 in thisacademic year. (08/25/2018)

Direct - Capstone Project - includingundergraduate research - Studentsare required to complete a businessplan for the capstone course BUSN466 - Business Policy.

Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence toanswer a complex question or solvea complex problem., ILO3 - Analysisand Synthesis - Students willorganize and synthesize evidence,ideas, or works of imagination toanswer an open-ended question,draw a conclusion, achieve a goal, orcreate a substantial work of art.


Business Plan Development -Students will develop a sound andviable business plan for a newventure.


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participation in grading thewritten portion or thepresentation portion ormentorship of a group ofstudents. (08/25/2018)

Use of Result: There are noconcerns at this time. We willcontinue to monitor business planresults. (08/25/2018)

Finding Reporting Year: 2016-2017Goal met: Yes100% of Entrepreneurship majors scored 80% or above.(08/25/2017)

Goal Status: Active Criteria Target: Students will achievea score of 75% or better on theManagement section.High Impact Program Practices 1:Capstone Course(s), Projects

Use of Result: Will continue tomonitor results. (08/23/2018)

Finding Reporting Year: 2017-2018Goal met: YesSpring: The student achieved a score of 100%.(08/23/2018)


Finding Reporting Year: 2017-2018Goal met: YesSpring: The student achieved a score of 92%. (08/23/2018)


Finding Reporting Year: 2016-2017Goal met: YesThere were not any Entrepreneurship students during thistime period. (08/23/2017)

Direct - Group project, collaborativelearning - Students will complete theManagement section of BUSN 466Business Policy project.

Goal Level (Bloom/Webb): Mid-Level (Analyzing/Applying) [Bloom]Institutional Learning: ILO1 - FormalCommunication - Students willdevelop and clearly express complexideas in written and oralpresentations., ILO4 - ProfessionalResponsibility - Students willdemonstrate the ability to applyprofessional ethics and interculturalcompetence when answering aquestion, solving a problem, orachieving a goal.


Human Resource Development -Students will be able to explain toolsto motivate and retain workers in asmall firm.

Goal Status: ActiveCriteria Target: 80% of students willsuccessfully complete their pitchdeck with a minimum grade of 75%.

Use of Result: Will continue tomonitor and ensure that allstudents complete presentation.(08/23/2018)

Finding Reporting Year: 2016-2017Goal met: YesAll students successfully presented their pitch deck to theclass. (08/23/2018)

Use of Result: Will continue tomonitor results. (08/23/2018)

Finding Reporting Year: 2017-2018Goal met: YesThis class was not offered during this time period.(08/23/2018)

Schedule/Notes: MRKT 389 is analternate year course offered in thefall of even years.

Students will present their pitchdeck successfully in Marketing 389-Entrepreneurship.

Goal Level (Bloom/Webb): Level 2(Skills and Concepts) [Webb]Institutional Learning: ILO1 - FormalCommunication - Students willdevelop and clearly express complex


Pitch Deck - Students will present apower point presentation to the class.


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ideas in written and oralpresentations.

Goal Status: ActiveCriteria Target: Students will achievea score of 75% on the proformastatement section of the final projectin Marketing 389.


Finding Reporting Year: 2016-2017Goal met: YesThe average score on the proforma statements was 80%.(08/23/2018)

Use of Result: Will continue tomonitor when the class is offeredin Fall of 2018. (08/23/2018)

Finding Reporting Year: 2017-2018Goal met: YesThe class was not offered during this period. (08/23/2018)

Schedule/Notes: MRKT 389 is analternate year course offered in thefall semester of even years.

Students will complete the proformastatement section of the final projectin Marketing 389 Entrepreneurship.

Goal Level (Bloom/Webb): High-Level (Creating/Evaluating) [Bloom]Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence toanswer a complex question or solvea complex problem., ILO3 - Analysisand Synthesis - Students willorganize and synthesize evidence,ideas, or works of imagination toanswer an open-ended question,draw a conclusion, achieve a goal, orcreate a substantial work of art.


Proforma Financial Statements -Students will develop proformabalance sheet and income statement.


Use of Result: Significantimprovement has been made inthe Quantitative Analysis andInformation Systems sectionssince a management professorwith a strong quantitativebackground was hired and coursesin information systems andanalytics were added to thecommon professional componentof all business bachelor degrees.Goals in these sections were metduring the 2016 and 2017 fallsemesters. The LSB mean was onlyslightly below the national meanduring the 2017 spring semester.







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(08/30/2018)



Goal Status: ActiveCriteria Target: At least 80% ofstudents will earn 80% or higher

Use of Result: LSB faculty andstaff are pleased with theimprovement shown, as the LSBfell short of its goal during boththe fall 2015 (71%) and spring2016 (78%) semesters. Theinstructor of BUSN466 equatesthe improvement in studentperformance to the followingactions: The instructor spentmore time with individualstudents early in the process toprovide guidance and mentorship.The instructor provided thegrading rubric with the syllabuswhich provided an outline of each







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section. The grading rubric alsoprovided LSB faculty with data onwhich sections students needimprovement in that can be tiedback to course content.(08/30/2018)




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Program (CoIS) - Business Administration-International Business BS

Assessment Contact: Dr. Ralf WilhelmsMission Statement: The mission of a Bachelor of Science Degree in Business Administration - International Business is to prepare students with fundamental managerial skills tosucceed in a global business environment and to pursue careers in managerial positions in public or private companies and in non-profit organizations.



Goal Status: Active

Criteria Target: 90% of the studentswill score proficient and above.

High Impact Program Practices 1:Undergraduate ResearchHigh Impact Program Practices 2:Writing-Intensive Course(s)

Use of Result: The goal wasachieved. We need to continuemonitor the results and the toolfor assessment as this is a youngprogram and courses are offeredon a 2-year rotation (08/13/2018)

Finding Reporting Year: 2017-2018Goal met: Yes81.09% was the average score for the assignment. 87% ofthe students scored above 80% (07/20/2018)

Schedule/Notes: INTB 389 is analternative year course.

Direct - Presentation, Performance -Term Paper - Cultural Analysis of aCountry in INTB389 [Competing in aGlobal Marketplace].

Criteria Target: At least 70% ofstudents score 80% or above ontheir business plan.


Since the business plan is thecapstone course project for allbusiness programs, LSB facultyhave concluded they all need to

Finding Reporting Year: 2017-2018Goal met: NoFall 2017-No International Business StudentsSpring 2018-Out of two students 50% scored 80% or aboveon their business plan. (08/13/2018)

Direct - Capstone Project - includingundergraduate research - Studentsin BUSN 466 [Business Policy] willcomplete a business plan.

Goal Level (Bloom/Webb): Low-Level (Understanding/Remembering)[Bloom]Institutional Learning: ILO1 - FormalCommunication - Students willdevelop and clearly express complexideas in written and oralpresentations., ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence toanswer a complex question or solvea complex problem.


International business knowledge -Students will demonstrate anunderstanding of internationalbusiness knowledge in the areas ofmanagement, marketing, economics,and business law


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be involved in some capacity.During the fall 2018 semester, LSBfaculty will develop a plan to beimplemented during the spring2019 semester when the majorityof seniors will take BUSN466.Ideas being considered includeparticipation in grading thewritten portion or thepresentation portion ormentorship of a group ofstudents. (08/13/2018)

Use of Result: No concerns at thistime. Continue to monitor in2017-2018. (08/13/2017)

Finding Reporting Year: 2016-2017Goal met: YesFall 2016-No International Business studentsSpring 2017-100% of International Business students scored80% or above. (08/13/2017)

Goal Status: Active

Criteria Target: Students withInternational Business Major willscore in the top 20% in the nation inthe the International Businesssection on the MFAT -High Impact Program Practices 1: Notapplicable to this outcomeHigh Impact Program Practices 2: Notapplicable to this outcome

Use of Result: This was basedupon a low number of studentstaking the MFAT. We willcontinue to monitor this outcomein 2018-2019. (08/13/2018)

Finding Reporting Year: 2017-2018Goal met: YesStudents scored in the top 10% in the nation (MFAT)(07/20/2018)

Use of Result: This was basedupon a low number of students.We will continue to monitor thisoutcome in 2017-2018.(08/13/2017)

Finding Reporting Year: 2016-2017Goal met: NoFall 2016- No International Business Students.Spring 2017-Only one student and student scored in the27th percentile. (08/13/2017)

Indirect - Report/Audit - External -Major Field Test (MFAT) -INTB 389Competing in the Global MarketPlace, , INTB 420 ComparativeInternational Management, INTB486 International Marketing, ECON408 International Economics - arekey course to build the content forthe MFATGoal Level (Bloom/Webb): Mid-

Level (Analyzing/Applying) [Bloom]Institutional Learning: ILO3 -Analysis and Synthesis - Students willorganize and synthesize evidence,ideas, or works of imagination toanswer an open-ended question,draw a conclusion, achieve a goal, orcreate a substantial work of art.


Cultural systems - Students will beable to analyze how cultural,economic, geographical and politicalparadigms impact ethical issues invarious international businessdecision processes

Use of Result: The goal wasachieved. We need to continue

Finding Reporting Year: 2017-2018Goal met: Yes

Direct - Case Analysis - Students willanalyze a case study in INTB420

Synthesis - Students will be able toevaluate nature, significance and


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Goal Status: Active

Criteria Target: At least 70% ofstudents score 80% or able.High Impact Program Practices 1:Learning Communities Related Documents:

5_F_17_ IB Program.pdf

monitor the results and the toolfor assessment as part of INTB 420courses are offered on a 2-yearrotation (08/13/2018)

The average score was 84% with 87% of the students score80% and above.Discussion board: The structure of international firm. This ispart of INTB 420 International Comparative Management(07/20/2018)

[International ComparativeManagement].

Goal Level (Bloom/Webb): Mid-Level (Analyzing/Applying) [Bloom]Institutional Learning: ILO3 -Analysis and Synthesis - Students willorganize and synthesize evidence,ideas, or works of imagination toanswer an open-ended question,draw a conclusion, achieve a goal, orcreate a substantial work of art. ,ILO4 - Professional Responsibility -Students will demonstrate the abilityto apply professional ethics andintercultural competence whenanswering a question, solving aproblem, or achieving a goal.


context of managerial activities asundertaken by leadership in variousorganizations in internationalbusiness contexts

Goal Status: Active

Criteria Target: 80% of students willscore 80% and above - INTB 375International Business Law - thecourse is offered every 2 years.High Impact Program Practices 1: Notapplicable to this outcomeHigh Impact Program Practices 2: Notapplicable to this outcome

Related Documents:3_S17_Assign.pdf

Use of Result: The goal wasachieved. We need to continuemonitor the results and the toolfor assessment as part of INTB 375International Business Lawcourses are offered on a 2-yearrotation.

Students had to prepare a ProForma Invoice giving a Japanesebuyer several options for shippinga product. The Pro Forma Invoicemust be created based oninformation provided by a Faxfrom the Japanese Company.The students have to Prepare aletter to accompany the pro formainvoice explaining why payment

Finding Reporting Year: 2017-2018Goal met: YesAssignment I: 82% of the students scored above the 80%mark (07/20/2018)

Indirect - Report/Audit - External -Shipping document with terms -INTB 375 International Business Law- 2 year rotation

Goal Level (Bloom/Webb): Level 4(Extended Thinking) [Webb]


Critical Thinking - Students will beable to work in teams, use criticalthinking to analyze and solveproblems and effectivelycommunicate legal issues pertainingto international business law andinternational business operations.


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by “cash against documents”would be fair to both parties.Also, the students have todetermine the cost associated tothe transaction and providepricing for the product.(08/13/2018)

Goal Status: Active

Criteria Target: Mean of Agree (4) orabove

High Impact Program Practices 1:Common Intellectual ExperiencesHigh Impact Program Practices 2:Common Intellectual Experiences

Related Documents:CQ Survey 17-18.pdf

Use of Result: The Physical aspectof the Cultural IQ Quiz is notmeeting the standard establishedfor the program. Need to meetwith administration to create acommon international experiencefor the students. I have beenworking with LSSU and ShaoxingUniversity on an educationalexperience in China. The goal is tohave 7 students go next summerto Shaoxing University. Most ofthe students come from townswith less then 100,000 populationand many of them never left theUS. (07/20/2018)Budget Request: 0

Finding Reporting Year: 2017-2018Goal met: YesCultural IQ Quiz - 5 point Likert Type ScaleCognitive = mean = 3.4825Physical = mean = 3.225Emotional = mean = 4.0975 (07/20/2018)

Schedule/Notes: annual

Direct - Exam/Quiz - within thecourse - Standardized Cultural IQQuiz7 point Likert type scale3 categories- Cognitive Cultural IQ (4questions) - Physical Cultural IQ (4questions) - Emotional/MotivationalCultural IQ (4 questions)INTB 389 - Competing in the GlobalMarketplaceINTB 420 - ComparativeInternational ManagementINTB 486 - International Marketing

Goal Level (Bloom/Webb): Level 4(Extended Thinking) [Webb]Institutional Learning: ILO3 -Analysis and Synthesis - Students willorganize and synthesize evidence,ideas, or works of imagination toanswer an open-ended question,draw a conclusion, achieve a goal, orcreate a substantial work of art. ,ILO4 - Professional Responsibility -Students will demonstrate the abilityto apply professional ethics andintercultural competence whenanswering a question, solving aproblem, or achieving a goal.


International marketing, culture andcommunication - Students will beable to function effectively insituations characterized by culturaldiversity. This includes awareness ofown cultural intelligence andawareness of the cultural intelligenceof others.

Goal Status: Active

Use of Result: The decrease instudents is a combination ofrestructuring and overloadteaching. I am not able to recruitstudents as I teach 5 courses forthe last 2 academic years per

Finding Reporting Year: 2017-2018

12 students are enrolled in the International Business Major- this is a decrease by 15%. (07/20/2018)

Goal met: YesOther Findings

Goal Category: Enrollment

2.1 Program Enrollment - Strategy2.1 The Program establishes realisticgoals for program enrollment that areoptimistic, realistic, achievable.


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semester. Also, I need to get onecourse (competing in the globalmarketplace) accepted as ageneral education course. This willallow me to recruit students tothe major. (07/20/2018)Budget Request: 0

Other Findings


Use of Result: Significantimprovement has been made inthe Quantitative Analysis andInformation Systems sectionssince a management professorwith a strong quantitativebackground was hired and coursesin information systems andanalytics were added to thecommon professional componentof all business bachelor degrees.Goals in these sections were metduring the 2016 and 2017 fallsemesters. The LSB mean was onlyslightly below the national meanduring the 2017 spring semester.(08/30/2018)


Use of Result: The LSB facultymember who teaches MGMT280(Intro to ManagementInformation Systems) andMGMT371 (Operations & BusinessAnalytics) continues to makeadjustments to teaching methodsand assignments to deepenstudents' understanding ofdifficult concepts covered in thesecourses. Beginning fall 2018, theprofessor will implement quizzesto encourage students to read thetextbook, assign graded







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homework, require an onlinesubscription to study material andadd more sophisticated Excelexercises. Also, she will begin thesemester by giving a presentationon how to succeed in quantitativecourses. (08/30/2018)


Use of Result: LSB faculty andstaff are pleased with theimprovement shown, as the LSBfell short of its goal during boththe fall 2015 (71%) and spring2016 (78%) semesters. Theinstructor of BUSN466 equatesthe improvement in studentperformance to the followingactions: The instructor spentmore time with individualstudents early in the process toprovide guidance and mentorship.The instructor provided thegrading rubric with the syllabuswhich provided an outline of eachsection. The grading rubric alsoprovided LSB faculty with data onwhich sections students needimprovement in that can be tiedback to course content.(08/30/2018)









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Program (CoIS) - Business Administration-Management BS

Assessment Contact: Prof. Marta Diaz



Goal Status: ActiveCriteria Target: 90% of students willscore these skills as "Stronger" orhigher on the Senior Survey, as aresult of their managementeducation.

Use of Result: Due to meeting thegoal, we will continue using thelearning strategies employed.(08/23/2018)

Finding Reporting Year: 2017-2018Goal met: Yes90% of students reported achieving these outcomes on theSenior Survey. (08/23/2018)

Use of Result: We will utilizeexperiential leadershipdevelopment activities withinclasses. (08/23/2018)

Finding Reporting Year: 2016-2017Goal met: No80% of students achieved this outcome. (08/23/2018)

Indirect - Survey, including self-evaluation, peers, or graduates -Questions pertaining toInterpersonal skills, Ability toinfluence, and leadership abilities

Goal Level (Bloom/Webb): High-Level (Creating/Evaluating) [Bloom]Institutional Learning: ILO4 -Professional Responsibility -Students will demonstrate the abilityto apply professional ethics andintercultural competence whenanswering a question, solving aproblem, or achieving a goal.


Leadership - Demonstrate leadership,utilizing exceptional interpersonalskills, inclusive practices andperformance management strategiesto engage and develop team andtalent.

Goal Status: Active

Criteria Target: 80% of managementstudents will obtain 80% or above ontheir ability to manage.High Impact Program Practices 1:Capstone Course(s), Projects

Use of Result: Continueemploying strategies formanagement learning due to thesuccess of student outcomes.(08/23/2018)

Finding Reporting Year: 2017-2018Goal met: YesMore than 80% of the management students on theBusiness Plan Assessment scored 80% or above.(08/23/2018)

Use of Result: Keep employingsimilar teaching strategies forengaging students in usingmanagement practices.

Finding Reporting Year: 2016-2017Goal met: YesMore than 80 percent of the students obtained 80% ormore on management criteria. (08/23/2018)

Direct - Capstone Project - includingundergraduate research - BusinessPlan Assessment (Management)

Institutional Learning: ILO3 -Analysis and Synthesis - Students willorganize and synthesize evidence,


Management Practice - Developgoals, and design and implementcontrol mechanisms towards thesuccessful achievement of thosegoals, for themselves and others.


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(08/23/2018)ideas, or works of imagination toanswer an open-ended question,draw a conclusion, achieve a goal, orcreate a substantial work of art.

Goal Status: ActiveCriteria Target: 85% of ProfessionalAdvisory Board members will agreethat business graduates have theseskills.

Use of Result: Continue toimprove strategies to engagestudents in this important topic.(08/23/2018)

Finding Reporting Year: 2017-2018Goal met: YesStudents were reported within the 99th percentile of havingthese skills by Professional Advisory Board members.(08/23/2018)

Use of Result: Continueemploying teaching strategiesused. (08/23/2018)

Finding Reporting Year: 2016-2017Goal met: YesStudents were reported within the 99th percentile.(08/23/2018)

Indirect - Survey, including self-evaluation, peers, or graduates -Lukenda School of BusinessProfessional Advisory Board Survey(communication skills, criticalthinking skills, interpersonal skills,work ethic)

Institutional Learning: ILO1 - FormalCommunication - Students willdevelop and clearly express complexideas in written and oralpresentations., ILO4 - ProfessionalResponsibility - Students willdemonstrate the ability to applyprofessional ethics and interculturalcompetence when answering aquestion, solving a problem, orachieving a goal.


Communication of Ethical andCritical Thinking - Be able to makeethical decisions, utilizing criticalthinking skills, and clearlycommunicate the decisions madealong with the rationale.

Goal Status: Active

Criteria Target: 85% of the studentswill obtain 75% or above.

Use of Result: Goal met.Correction action is not required.(08/23/2018)

Finding Reporting Year: 2016-2017Goal met: Yes83% of students successfully completed the lab sessions.(08/23/2018)


Finding Reporting Year: 2017-2018Goal met: Yes100% of students successfully completed the lab sessions.(08/23/2018)

Direct - Laboratory, Clinical,Skill/Competency Assessments -Computer lab sessions with Exceland Access (MGMT 280 Introductionto Management InformationSystems)

Criteria Target: Mean score ofmanagement students will meet orexceed the national average of theInformation Systems section.

Use of Result: Result was used tohire new professor to teachMGMT 280. (08/23/2018)

Finding Reporting Year: 2016-2017Goal met: NoMean score of management students did not meet thenational average in the Information Systems section.(08/23/2018)

Use of Result: Goal met.Finding Reporting Year: 2017-2018

Indirect - Report/Audit - External -ETS Major Field Test in Business



Technology - Demonstrate the roleand impact of technology onmanagers and the organization.


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Correction action is not required.(08/23/2018)

Goal met: YesMean score of management students exceeded the nationalaverage of the Information Systems section. (08/23/2018)

Goal Status: Active Criteria Target: 70% of the studentswill obtain 75% or above.

Use of Result: Goal met.Corrective action is not required.(08/23/2018)

Finding Reporting Year: 2017-2018Goal met: Yes70% of the students obtained 75% or above. (08/23/2018)


Finding Reporting Year: 2016-2017Goal met: Yes96% of students obtained 75% or above. (08/23/2018)

Direct - Group project, collaborativelearning - Survey research paper inAPA format (MGMT 371 Operationsand Business Analytics)

Criteria Target: Mean score ofmanagement students will meet orexceed the national average of theQuantitative Analysis section.


Finding Reporting Year: 2016-2017Goal met: YesMean score of management students exceeded the nationalaverage of the Quantitative Analysis section. (08/23/2018)


Finding Reporting Year: 2017-2018Goal met: YesMean score of management students exceeded the nationalaverage of the Quantitative Analysis section. (08/23/2018)




Data-driven Decision-making -Develop and implement data-drivenmanagement decision-making inbusiness operations.

Goal Status: Active

Criteria Target: Mean score ofmanagement students will meet orexceed the national average in theLegal section.


Finding Reporting Year: 2016-2017Goal met: YesMean score of management students exceeded the nationalaverage in the Legal section. (08/23/2018)


Finding Reporting Year: 2017-2018Goal met: YesMean score of management students will meet or exceedthe national average in the Legal section (08/23/2018)


Criteria Target: 70% of students willobtain 70% or higher.


Finding Reporting Year: 2016-2017Goal met: Yes75% of students obtained 70% or higher. (08/23/2018)



Direct - Exam/Quiz - within thecourse - Average of all exams -(BUSN 350 or BUSN 355 BusinessLaw I &II)



Business Law - Define and explain thebasic principles of contract, personalproperty and sales, agency,partnerships, corporate law,commercial paper law that apply tobusiness transactions, etc.

Use of Result: Goal met.Finding Reporting Year: 2016-2017Indirect - Report/Audit - External -Labor Law - Define and explain labor


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Goal Status: Active

Criteria Target: Mean score ofmanagement students will meet orexceed the national average in theLegal section.

Correction action is not required.(08/23/2018)

Goal met: YesMean score of management students exceeded the nationalaverage in the Legal section. (08/23/2018)


Finding Reporting Year: 2017-2018Goal met: YesMean score of management students will meet or exceedthe national average in the Legal section. (08/23/2018)

ETS Major Field Test in Business


Use of Result: Students are giventhe opportunity to submit a termpaper or summaries of chapterswith no time constraints whichwill enhance their learning.(08/24/2018)

Finding Reporting Year: 2017-2018Goal met: No40% of students obtained 70% or higher. (08/24/2018)

Use of Result: Students are giventhe opportunity to submit a termpaper or summaries of chapterswith no time constraints whichwill enhance their learning.(08/23/2018)

Finding Reporting Year: 2016-2017Goal met: No45% of students obtained 70% or higher. (08/23/2018)

Direct - Exam/Quiz - within thecourse - Average of all exams -MGMT 451 Labor Law



law through case study method as itrelates to Civil Rights Act, AgeDiscrimination Act, Family MedicalLeave Act, OSHA, Unfair LaborPractices (union and employers),National Labor Relations Act, anti-trust laws, representative electionsprocedures, and other legislations,etc.

Goal Status: Active






Direct - Exam/Quiz - within thecourse - Average of all exams -MGMT 365 Human ResourceManagement



HR Management - Define and explainall the functions of human resourcemanagement: recruiting, selecting,training and development,compensation, performanceappraisals, labor relations, etc.

Finding Reporting Year: 2016-2017Direct - Exam/Quiz - Standardized -Business Knowledge - Graduates will


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Use of Result: Significantimprovement has been made inthe Quantitative Analysis andInformation Systems sectionssince a management professorwith a strong quantitativebackground was hired and coursesin information systems andanalytics were added to thecommon professional componentof all business bachelor degrees.Goals in these sections were metduring the 2016 and 2017 fallsemesters. The LSB mean was onlyslightly below the national meanduring the 2017 spring semester.(08/30/2018)

Goal met: NoFall 2016: The LSB met its goal in each assessment indicatorarea.Spring 2017: The LSB met its goal in 7 of the 9 assessmentindicator areas. The LSB mean score was slightly below thenational mean in the quantitative business analysis andinformation systems areas. (08/30/2018)



ETS Major Field Test in Businessadministered to graduating seniorsin BUSN466 (Business Policy)



demonstrate knowledge of business-core subjects.


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Use of Result: LSB faculty andstaff are pleased with theimprovement shown, as the LSBfell short of its goal during boththe fall 2015 (71%) and spring2016 (78%) semesters. Theinstructor of BUSN466 equatesthe improvement in studentperformance to the followingactions: The instructor spentmore time with individualstudents early in the process toprovide guidance and mentorship.The instructor provided thegrading rubric with the syllabuswhich provided an outline of eachsection. The grading rubric alsoprovided LSB faculty with data onwhich sections students needimprovement in that can be tiedback to course content.(08/30/2018)









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Program (CoIS) - Business Administration-Marketing BS

Assessment Contact: Prof. Valerie Philips



Goal Status: Active Criteria Target: The mean score ofmarketing majors will be in the 75thpercentile or above in the marketingsection.

Use of Result: Because the goalwas met during the reportingyear, no specific action will betaken based on these results.(08/13/2018)

Finding Reporting Year: 2016-2017Goal met: YesFall 2016 - 82nd percentileSpring 2017 - 79th percentile (08/13/2018)

Use of Result: One marketingmajor took the MFT during the fall2017 semester and four duringthe spring 2018 semester.(08/13/2018)

Finding Reporting Year: 2017-2018Goal met: NoFall 2017 - 1st percentileSpring 2018 - 18th percentile (08/13/2018)

Direct - Exam/Quiz - Standardized -ETS Major Field Test in Businesscompleted by graduating students inthe capstone course, BUSN466(Business Policy)

Goal Level (Bloom/Webb): Low-Level (Understanding/Remembering)[Bloom]Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence toanswer a complex question or solvea complex problem.


Basic Marketing Knowledge -Graduates will demonstrate basicknowledge of marketing and otherfunctional areas of business and theirrelationship to each other.

Goal Status: Active

Criteria Target: 75% of marketingmajors will receive 80% or higher inthe marketing section

Use of Result: Because the goalwas met during the reportingyear, no action will be taken basedon these results. (08/13/2018)


Use of Result: Because the goalwas met during the reportingyear, no action will be taken basedon these results. (08/13/2018)


Direct - Capstone Project - includingundergraduate research - Businessplan created in capstone course,BUSN466 (Business Policy)

Goal Level (Bloom/Webb): Mid-Level (Analyzing/Applying) [Bloom]


Decision Making - Graduates willdemonstrate ability to research,synthesize, analyze and accuratelyinterpret quantitative and qualitativeinformation to drive effectivemarketing decision making.


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Institutional Learning: ILO3 -Analysis and Synthesis - Students willorganize and synthesize evidence,ideas, or works of imagination toanswer an open-ended question,draw a conclusion, achieve a goal, orcreate a substantial work of art.

Goal Status: Active

Criteria Target: 75% of Marketingmajors receive 80% or higher onmajor project, written componentand presentation in MRKT281 and75% of Marketing majors receive80% or higher on written caseanalyses in MRKT281

High Impact Program Practices 1:Writing-Intensive Course(s)

Use of Result: No further changein MRKT 281 project andpresentations since SLO was met.

As 67% of Marketing majorsreceived 80% or higher on writtencase analyses, additional classtime will focus on case analysis,and students will have tocomplete 3 (vs. 2) case analyses.(08/31/2018)

Finding Reporting Year: 2017-2018Goal met: Yes75% of Marketing majors earned 80% or higher in majorproject in MRKT 281 (08/31/2018)

Use of Result: MRKT 281 class willutilize more cases in instruction.(08/31/2018)

Finding Reporting Year: 2016-2017Goal met: No80% of Marketing majors received at least 80% on MRKT281 project and presentation;67% of Marketing majors receive 80% or higher on writtencase analyses in MRKT 281. (08/31/2018)

Direct - Writing IntensiveAssignment - Individual or TeamProjects with Presentations:MRKT281 (Marketing Principles andStrategy)

Goal Level (Bloom/Webb): High-Level (Creating/Evaluating) [Bloom]Institutional Learning: ILO1 - FormalCommunication - Students willdevelop and clearly express complexideas in written and oralpresentations.


Communication in Marketing -Graduates will demonstrate theability to communicate effectively,orally and in writing, their marketingobservations, findings, research, andrecommendations to a largeaudience.

Goal Status: Active

Criteria Target: 1. 80% of marketingmajors receive "good" or better onsupervisor evaluations;2. 100% of PAB members indicate

Use of Result: Continuedmonitoring of internships toensure 100% score (08/31/2018)

Finding Reporting Year: 2017-2018Goal met: Yes100% of marketing majors received "good" or better onsupervisor evaluations of internships (08/31/2018)

Use of Result: Increase number ofmeetings with student whileperforming internship; makecontact with employer atmidpoint to ensure studentperformance is acceptable.(08/31/2018)

Finding Reporting Year: 2016-2017Goal met: No95% of Marketing students earned "good" or higher onsupervisor evaluations (08/31/2018)

Use of Result: Add SPSS project toFinding Reporting Year: 2016-2017

Indirect - Survey, including faculty,supervisors, employers - 1.Supervisor evaluations ofinternships;2. Professional Advisory Board (PAB)Survey



Employability Skills - Graduates willdemonstrate entry-level, marketableskills appropriate to a marketing-related position and team in industry,such as in sales, event planning,marketing communications, publicrelations, retailing, market analysis,or product management.


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that they agree or strongly agreethat LSB graduates achieve theSchool's outcomes

MRKT 480 Marketing Research;Investigate new Special Topicscourses in mobile marketingmetrics (08/31/2018)

Goal met: No88% of PAB members believe that graduates have attainedappropriate research skills (08/31/2018)

Use of Result: Introduce BUSN101 compulsory course to stressthis involvement and encourageways to become more involved(Fall 2018) (08/31/2018)

Finding Reporting Year: 2017-2018Goal met: No89% of PAB members believe students are involved inprofession (08/31/2018)

Goal Status: Active Criteria Target: 75% of marketingmajors receive 80% or higher on thegroup projectHigh Impact Program Practices 1:Collaborative Assignments, ProjectsHigh Impact Program Practices 2:Undergraduate Research

Use of Result: The class projectconsisted of conducting researchon why students attend LSSU. Thefindings were shared with thefaculty and staff of the LukendaSchool of Business. (09/05/2018)

Finding Reporting Year: 2016-2017Goal met: Yes100% of students earned 80% or higher on the project(09/05/2018)

Use of Result: Because the goalwas met, no changes will be madecurrently based on these results.The marketing faculty feel thegroup research project is anappropriate way to measure thelearning outcome and willcontinue to implement the projectgoing forward. (09/05/2018)

Finding Reporting Year: 2017-2018Goal met: Yes100% of students earned 80% or higher on the groupproject (09/05/2018)

Direct - Group project, collaborativelearning - Group Research Projectcompleted in MRKT480 (MarketingResearch) that includes datacollection, data analysis, a writtenreport and an oral presentation

Goal Level (Bloom/Webb): Mid-Level (Analyzing/Applying) [Bloom]Institutional Learning: ILO1 - FormalCommunication - Students willdevelop and clearly express complexideas in written and oralpresentations.


Use of Marketing Technology -Graduates will demonstrate theability to use technology to assist withthe synthesis and analysis of data,oral and written communications,and group collaboration.


Use of Result: Significantimprovement has been made inthe Quantitative Analysis andInformation Systems sectionssince a management professorwith a strong quantitativebackground was hired and coursesin information systems andanalytics were added to thecommon professional componentof all business bachelor degrees.Goals in these sections were met



Goal Level (Bloom/Webb): Level 2(Skills and Concepts) [Webb]Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence to




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during the 2016 and 2017 fallsemesters. The LSB mean was onlyslightly below the national meanduring the 2017 spring semester.(08/30/2018)



answer a complex question or solvea complex problem.


Use of Result: LSB faculty andstaff are pleased with theimprovement shown, as the LSBfell short of its goal during boththe fall 2015 (71%) and spring2016 (78%) semesters. Theinstructor of BUSN466 equatesthe improvement in studentperformance to the followingactions: The instructor spentmore time with individualstudents early in the process to



Goal Level (Bloom/Webb): Mid-Level (Analyzing/Applying) [Bloom]Institutional Learning: ILO4 -Professional Responsibility -Students will demonstrate the abilityto apply professional ethics andintercultural competence when




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provide guidance and mentorship.The instructor provided thegrading rubric with the syllabuswhich provided an outline of eachsection. The grading rubric alsoprovided LSB faculty with data onwhich sections students needimprovement in that can be tiedback to course content.(08/30/2018)



answering a question, solving aproblem, or achieving a goal.


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Program (CoIS) - Finance and Economics BS

Assessment Contact: Prof. Gerald Root



Goal Status: Active

Criteria Target: 70% of students willscore above 70% or higherHigh Impact Program Practices 1:Capstone Course(s), ProjectsHigh Impact Program Practices 2:Capstone Course(s), Projects

Use of Result: since the goal wasmet, test again in two years.(08/23/2018)

Finding Reporting Year: 2017-2018Goal met: Yesstudents scored 165 total points out of a possible 190points. 16 of 19 students scored the maximum ten points.(08/23/2018)

Use of Result: since the result wasmet, test again in two years(08/23/2018)

Finding Reporting Year: 2016-2017Goal met: Yes78% correctly identified both methods (08/23/2018)

Direct - Exam/Quiz - within thecourse - Students in Finance 446 willhave an essay question on their finalexam which asks them to list twomethods used to estimate TerminalValue and explain it’s importance.

Goal Level (Bloom/Webb): Low-Level (Understanding/Remembering)[Bloom]Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence toanswer a complex question or solvea complex problem.


Terminal Value - Students will be ableto list two methods used to estimateTerminal Value and explain why it’simportant.

Goal Status: Active

Criteria Target: Students will beabove the 50th percentile in theeconomics section of the MFT.High Impact Program Practices 1:Capstone Course(s), Projects

Use of Result: I will continue tomonitor results of the MFT eachyear. (08/23/2018)

Finding Reporting Year: 2017-2018Goal met: YesFinance and Economics Grads scored in the 99th percentile.(08/23/2018)


Finding Reporting Year: 2016-2017Goal met: YesThe students were in the 98th percentile on the MFT.(08/23/2018)

Direct - Exam/Quiz - Standardized -Students in BUSN 466 BusinessPolicy will complete the Major FieldTest exam and the Economicssubsection scores will be recorded.

Goal Level (Bloom/Webb): High-Level (Creating/Evaluating) [Bloom]


Advanced understanding ofMacroeconomics andMicroeconomics - Students will beable to apply advanced concepts frommacroeconomics andmicroeconomics to answer complexproblems and draw conclusions.


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Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence toanswer a complex question or solvea complex problem., ILO3 - Analysisand Synthesis - Students willorganize and synthesize evidence,ideas, or works of imagination toanswer an open-ended question,draw a conclusion, achieve a goal, orcreate a substantial work of art.Assessment Year: AY15-16

Goal Status: ActiveCriteria Target: 80% of students willscore 80% or higher.

Use of Result: since the goal wasmet, we will test again the nexttime the course is offered(08/27/2018)

Finding Reporting Year: 2017-2018Goal met: Yes95% of students wrote the correct formula. (08/27/2018)

Use of Result: Spend more timeon the cases that require thecalculation of the WACC.(08/27/2018)

Finding Reporting Year: 2016-2017Goal met: No61% of students wrote the correct formula (08/27/2018)

Direct - Exam/Quiz - Standardized -80% of students in Finance 446(Financial Analysis & Policy) willcorrectly write the WACC formula

Goal Level (Bloom/Webb): Mid-Level (Analyzing/Applying) [Bloom]Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,quality, and quantity of evidence toanswer a complex question or solvea complex problem.


Best Practices - Students will be ableto calculate the Weighted AverageCost of Capital using best practices.


Use of Result: Significantimprovement has been made inthe Quantitative Analysis andInformation Systems sectionssince a management professorwith a strong quantitativebackground was hired and coursesin information systems andanalytics were added to thecommon professional component



Goal Level (Bloom/Webb): Level 2(Skills and Concepts) [Webb]Institutional Learning: ILO2 - Use ofEvidence - Students will identify theneed for, gather, and accuratelyprocess the appropriate type,




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of all business bachelor degrees.Goals in these sections were metduring the 2016 and 2017 fallsemesters. The LSB mean was onlyslightly below the national meanduring the 2017 spring semester.(08/30/2018)



quality, and quantity of evidence toanswer a complex question or solvea complex problem.


Use of Result: LSB faculty andstaff are pleased with theimprovement shown, as the LSBfell short of its goal during boththe fall 2015 (71%) and spring2016 (78%) semesters. Theinstructor of BUSN466 equatesthe improvement in studentperformance to the followingactions: The instructor spent



Goal Level (Bloom/Webb): Mid-Level (Analyzing/Applying) [Bloom]Institutional Learning: ILO4 -Professional Responsibility -Students will demonstrate the ability




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more time with individualstudents early in the process toprovide guidance and mentorship.The instructor provided thegrading rubric with the syllabuswhich provided an outline of eachsection. The grading rubric alsoprovided LSB faculty with data onwhich sections students needimprovement in that can be tiedback to course content.(08/30/2018)



to apply professional ethics andintercultural competence whenanswering a question, solving aproblem, or achieving a goal.


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Program (CoIS) - Small Business Administration AAAssessment Contact: Prof. Marta Diaz



Goal Status: ActiveCriteria Target: 75% of students willscore 75% or higher on the projectHigh Impact Program Practices 1:Collaborative Assignments, Projects

Use of Result: This major groupproject was implemented duringthe fall 2016 semester. Theinstructor concluded manystudents did not understand theimportance of all team memberscontributing equally throughoutthe project and how participationaffected their grade. Theinstructor tried to communicatethis more clearly during the spring2017 semester. Because theresults only improved slightly, theinstructor will implement a peerevaluation component to theproject going forward.(08/29/2018)

Finding Reporting Year: 2016-2017Goal met: NoFall 2016 - 9% of students scored 75% or higher (averagescore = 63%)Spring 2017 - 10% of students scored 75% or higher(average score = 66%) (08/29/2018)

Use of Result: Going forward, theinstructor is going to allowstudents to apply a new conceptto their projects during class timeafter it has been introduced anddiscussed. The instructor willprovide feedback on their workand encourage students tocontribute equally during thistime. (08/29/2018)

Finding Reporting Year: 2017-2018Goal met: NoFall 2017 - 43% of students scored 75% or higher (averagescore = 70%)Spring 2018 - 44% of students scored 75% or higher(average score = 66%) (08/29/2018)

Direct - Group project, collaborativelearning - Major Project groupassignment completed in MGMT360(Management Concepts &Applications)



Management Functions - Graduateswill be able to describe the functionsof management and apply themappropriately in the workplace.


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Goal Status: ActiveCriteria Target: 75% of students willscore 75% or higher

Use of Result: This project wasimplemented during the spring2017 semester. All students failedduring their first attempt. Theinstructor provided feedback andallowed students to resubmit theirprojects. However, many studentsstill did not meet the instructor'sexpectations and the target wasnot met. Going forward, theinstructor will provide moreexamples of the type and qualityof work that should be included inthe portfolios. (08/29/2018)

Finding Reporting Year: 2016-2017Goal met: No56% of students scored 75% or higher (08/29/2018)

Use of Result: After many of thestudents did not meet theinstructor's expectations duringthe fall semester, the instructorprovided more coaching toindividual students andimplemented peer review. Theresults significantly improvedduring the spring 2018 semester.The instructor provided bonuspoints during this semester butconcluded this practice is notnecessary and will discontinue thisgoing forward. These results arebased on every student who tookBUSN231 during the academicyear. Going forward, results willbe separated and analyzed bystudent major program.(08/29/2018)

Finding Reporting Year: 2017-2018Goal met: NoFall 2017 - 54% of students scored 75% or higherSpring 2018 - 95% of students scored 75% or higher(72% for the year) (08/29/2018)

Direct - Writing IntensiveAssignment - Individual Portfoliosemester-long project completed inBUSN231 (BusinessCommunications)

Goal Level (Bloom/Webb): Level 2(Skills and Concepts) [Webb]Institutional Learning: ILO1 - FormalCommunication - Students willdevelop and clearly express complexideas in written and oralpresentations.


Communication - Graduates will beable to demonstrate oral and writtencommunication skills appropriate fora business environment.

Use of Result: No correctiveaction will be taken currentlysince the goal was met.

Finding Reporting Year: 2016-2017Goal met: Yes83% of students successfully completed the lab sessions

Direct - Laboratory, Clinical,Skill/Competency Assessments -Computer lab sessions with Excel

Technology - Graduates will be ableto effectively utilize technologywithin the functional areas of


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Goal Status: Active

Criteria Target: 85% of the studentswill obtain 75% or above

(08/29/2018)(08/29/2018)

Use of Result: Going forward, datawill be separated and analyzedbased on student major program.(08/29/2018)

Finding Reporting Year: 2017-2018Goal met: Yes100% of students successfully completed the lab sessions(08/29/2018)

and Access completed in MGMT 280(Introduction to ManagementInformation Systems)



business.


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Program (CoIS) - Technical Accounting AAMission Statement: Undergraduate teaching and learning for undergraduate accounting students is designed to provide students with sufficient technical and professionalknowledge as well as skills to form the foundation for a successful accounting career.Assessment Contact: Prof. Mindy McCready



Goal Status: ActiveCriteria Target: 80% of students willscore 75% or higher


Finding Reporting Year: 2016-2017Goal met: Yes86% of students scored 75% or higher (08/29/2018)

Use of Result: This data is basedon all students who took ACTG132during the fall 2017 semester.Going forward, we will separateand analyze the data by studentmajor program. (08/28/2018)


Direct - Exam/Quiz - within thecourse - Exam 1 completed inACTG132 that requires students toperform the first 5 steps of theaccounting cycle

Criteria Target: 80% of students willscore 75% or higher

Use of Result: Students struggledwith closing entries. Additionalexamples will be completedtogether in class going forward.(08/29/2018)


Use of Result: Students struggledwith preparing closing entries.Additional class time will beallocated to this concept andadditional related homeworkproblems will be assigned.(08/28/2018)


Direct - Exam/Quiz - within thecourse - Exam 2 completed inACTG132 that requires students toperform the last 4 steps of theaccounting cycle



Accounting Principles - Graduates willbe able to apply generally acceptedaccounting principles to record andreport accounting informationrelevant to internal and externalusers.

Finding Reporting Year: 2016-2017Direct - Writing IntensiveCommunication - Graduates will be


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Goal Status: ActiveCriteria Target: 75% of students willscore 75% or higherHigh Impact Program Practices 1:Writing-Intensive Course(s)

Use of Result: This project wasimplemented during the spring2017 semester. All students failedduring their first attempt. Theinstructor provided feedback andallowed students to resubmit theirprojects. However, many studentsstill did not meet the instructor'sexpectations and the target wasnot met. Going forward, theinstructor will provide moreexamples of the type and qualityof work that should be included inthe portfolios. (08/29/2018)

Goal met: No56% of students scored 75% or higher (08/29/2018)

Use of Result: After many of thestudents did not meet theinstructor's expectations duringthe fall semester, the instructorprovided more coaching toindividual students andimplemented peer review. Theresults significantly improvedduring the spring 2018 semester.The instructor provided bonuspoints during this semester butconcluded this practice is notnecessary and will discontinue thisgoing forward. These results arebased on every student who tookBUSN231 during the academicyear. Going forward, results willbe separated and analyzed bystudent major program.(08/29/2018)

Finding Reporting Year: 2017-2018Goal met: NoFall 2017 - 54% of students scored 75% or higherSpring 2018 - 95% of students scored 75% or higher(72% for the year) (08/29/2018)

Assignment - Individual Portfoliosemester-long project completed inBUSN231 (BusinessCommunications)

Goal Level (Bloom/Webb): Level 2(Skills and Concepts) [Webb]Institutional Learning: ILO1 - FormalCommunication - Students willdevelop and clearly express complexideas in written and oralpresentations.


able to demonstrate oral and writtencommunication skills appropriate fora business environment.

Goal Status: Active

Use of Result: Based on feedbackfrom students, two individualincome tax return projects will beassigned going forward.


Direct - Case Analysis - IndividualTax Return Project completed inACTG421 (Federal TaxationAccounting I)

Taxation - Graduates will be able toapply the individual income tax lawsof the Internal Revenue Code.


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Criteria Target: 80% of students willscore 75% or higher.

(08/29/2018)

Use of Result: This data is basedon all students who took ACTG421during 2017-2018. Going forward,results will be separated bystudent major program.(08/28/2018)


Goal Level (Bloom/Webb): Level 2(Skills and Concepts) [Webb]



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