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  • 1.
    • IT Definition and Delivery
    • Method Introduction
    • Version 3.0
    • October, 2007
  • 2. ITDDM Introduction Agenda
    • Course Objectives
    • Intent of the Methodology
    • Methodology Overview and Key Concepts
      • Phases
      • Gates
      • Work Focus by Phase
    • How will it work?
      • Introduction to Sharepoint Portfolio Management Tool (ITPM)
      • Project Office Website: http://wcm2.ucalgary.ca/pmo/
      • Project Office Email: deliver.it@ucalgary.ca
  • 3.
    • To provide context re: the need for a Method and how it fits within the overall IT Strategy
    • To provide an Introduction/Overview to the Methodology
      • How it works
      • How it relates to other IT processes
      • Identify the various job roles associated with the methodology
    • To provide a basis for further modules as required by your individual roles
    • To provide a quick view of the Sharepoint tool used to support the process
    Course Objectives
  • 4. Six Technology Portfolios - 2006-07
    • Learning
    • - Learning Tools
    • - Classroom & Lab
    • C/M Sys Renewal
    • Student Spaces
    • Student Wireless
    • SIS Warehouse
    • Research
    • - WestGrid II
    • - Campus Grid
    • Sci. Visualization
    • Research Hosting
    • Research Reporting
    • Administration
    • Enterprise Reporting
    • eMerge HR and SIS
    • IMAGinE
    • Legacy Sys Renewal
    • Shadow Systems
    • Community
    • MyUofC Portal
    • TFDL
    • Web Content Mgt
    • Air UC Extension
    • Downtown Campus
    • Process and Organization
            • - ITSM Client Service to Backroom
            • Service Costing Model
            • Emerge Integration
            • Project Delivery and Governance
            • Infrastructure
            • - Identity Mgt
            • - Disaster Recovery
            • - Server Consolidation
            • - VoIP
            • Systems Hosting
  • 5.
    • Intent of the Methodology
  • 6. An Example Worth Learning From * IT Investment Decision Board Senior Level Management with wide Divisional Representation. Chaired by CIO. Meets regularly to review, discuss and make decisions on proposed IT investments Division A * Example from Nova Corporation prior to merger with TCPL Division B Division C Division D Senior Divisional Leaders $ Funds Available for IT Investment Senior BAs/Customer Representative/ Functional Area/Data Architect Value Management Office Group responsible to mentor various actors, preassess initiative proposals, coordinate the IDB Agenda, track the individual Decisions and perform overall Portfolio management activities. Pre-gated Presentations, Reporting Investment Policy & targets, Decisions Included: BAs/Data Architects Technical Architects Financial Analysts Methodology Coaches Portfolio Management Admin Provided a Trusted Interface between IT & Business Units that understood the business Function and priorities as well as the needs for Appropriately architected and integrated solutions. DMR Application Support & Delivery IBM Infrastructure Support & Delivery Coordinate And Integrate Business Requests To meet Functional Needs Requests to meet Infrastructure Needs Project Proposals Strategic Realm Tactical Realm
  • 7.
    • To help us focus on Doing the Right Things
      • To focus our work on initiatives that have the most value to the University
      • To focus on customer requirements before defining technical solution
      • To engage our customers in the decision-making process
      • To effectively capture and document the resulting decisions
    • To help us focus on Doing Things Right
      • To ensure that we apply the appropriate level of rigour to each initiative
      • To effectively sequence the focus of work from inception through delivery
      • To ensure that we create consistent project deliverables
      • To help reduce decision latency and move initiatives forward
      • To help manage the demand for IT and business resources
    • To help us effectively transition solutions into an operational state
      • To ensure users & support groups get needed documentation, skills and tools
      • To ensure that we understand and can meet the ongoing service needs
      • To ensure that solutions integrate well with related services
      • To ensure that we build solutions in an architecturally compliant manner
      • To ensure that we can sustain the delivered services over time
    Intent of the Methodology
  • 8.
    • To help us focus on Doing the Right Things
      • To focus our work on initiatives that have the most value to the University
      • To focus on customer requirements before defining technical solution
      • To engage our customers in the decision-making process
      • To effectively capture and document the resulting decisions
    • To help us focus on Doing Things Right
      • To ensure that we apply the appropriate level of rigour to each initiative
      • To effectively sequence the focus of work from inception through delivery
      • To ensure that we create consistent project deliverables
      • To help reduce decision latency and move initiatives forward
      • To help manage the demand for IT and business resources
    • To help us effectively transition solutions into an operational state
      • To ensure users & support groups get needed documentation, skills and tools
      • To ensure that we understand and can meet the ongoing service needs
      • To ensure that solutions integrate well with related services
      • To ensure that we build solutions in an architecturally compliant manner
      • To ensure that we can sustain the delivered services over time
    Intent of the Methodology Connection To Governance ITDDM and Other Methodologies Connection To ITSM/ITIL
  • 9. IT Definition and Delivery Methodology Life Cycle Overview Initial Screening Gate Project Delivery Phase Solution Concept Phase Initial Assessment Phase Project Approval Gate Business Approval Gate Business Concept Phase Initial Operations & Support Operate, Support and Maintain IT Services Transition to Production Solution Definition/ Development Solution Assurance/ Testing Implement Solution Build Operate Design Continuous Service & Process Improvement & Sustainment Requests for New Services & Features From Units & Faculties Define and Deliver IT Project Initiatives Review Requirements Definition Deliver Plan Project Completion Gate
  • 10.
    • IT Governance is the process that defines and enables how IT decisions are made and communicated.
    • The primary goal of IT Governance is to ensure that the decision making process for allocating IT resources to addressing the needs of units and faculties is done effectively and efficiently.
    • To be effective it needs to recogn

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