pain management claim analysis - princetoninsurance.com

1
Pain Management Claim Analysis Scenario This patient had a history of an autoimmune disease with associated joint pain and severe low back pain as a result of an injury sustained during a motor vehicle accident. Over the course of three years the Primary Care Physician (PCP) prescribed various combinations of narcotics and other pain medications. During several office visits the PCP documented the recommendation that the patient consult a pain management specialist. The patient was non-adherent with this recommendation. The PCP continued to provide prescription refills for narcotics without a required office visit. At one point medical records reflect that the patient experienced “altered mental status” and was brought by police to the local emergency department after he was found wandering in a local park. Several months later the patient was found dead in his home of an overdose of prescription and illicit drugs. Discussion Points: • The allegations included improper medication regimen management in that inappropriate combinations of narcotics were prescribed. Physicians should exercise caution when prescribing medications which may be outside their area of expertise and may be more appropriately managed by a specialist. • Although this physician was not a pain management specialist, the court considered standards of care that relate to treating patients with chronic pain as being appropriate. As a result, it was determined there was failure to adhere strictly to standard pain management practices including: Periodic lab testing for illicit and prescription drug levels. Physical, mental, and objective pain assessments on a routine basis. Patient education and understanding of risks. Patient agreement or contract as to the treatment plan (strict prescription refill requirements such as requiring an office visit and limitation on the number of pills prescribed at one time). Consideration of other pain management modalities such as counseling to assist the patient in coping with chronic pain and addiction. Liability was attributed to the PCP because the medical record failed to document the discussion of the care plan, patient non-adherence to this plan, an explanation of the risks involved in non-adherence, and patient understanding of these issues. There was no documentation that the PCP took reasonable efforts to ensure the patient understood the risks of non-adherence with recommendations. The physician also failed to use a format (i.e., problem lists or integrated summaries, medication renewal flowsheets) which promoted easy identification of significant past clinical information. Tools such as these make it easier to find key information, especially when review of the chart (prior to prescription renewal) is only cursory. In this case, the PCP could have identified that the patient was not evaluated in the office for some time and, therefore, declined to renew prescriptions over the phone. This material is not to be construed as establishing professional practice standards or providing legal advice. Compliance with any of the recommendations contained herein in no way guarantees the fulfillment of your obligations as may be required by any local, state or federal laws, regulations or other requirements. Readers are advised to consult a qualified attorney or other professional regarding the information and issues discussed herein, and for advice pertaining to a specific situation. Fall 2010 746 Alexander Road, PO Box 5322, Princeton, NJ 08543-5322 www.PrincetonInsurance.com Risk Review • Fall 2010 • Page 1 Vice President of Healthcare Risk Services Tom Snyder x5852 Manager, Healthcare Risk Services Phyllis DeCola x5897 Phone: 609.452.9404 www.RiskReviewOnline.com We welcome your feedback, comments and suggestions. Please feel free to contact us if you have a question or to send your ideas for improving this site.

Upload: others

Post on 02-Jan-2022

0 views

Category:

Documents


0 download

TRANSCRIPT

Pain Management Claim AnalysisScenario

This patient had a history of an autoimmune disease with associated joint pain and severe low back pain as a result of an injury sustained during a motorvehicle accident. Over the course of three years the Primary Care Physician (PCP) prescribed various combinations of narcotics and other pain medications.During several office visits the PCP documented the recommendation that the patient consult a pain management specialist. The patient was non-adherentwith this recommendation. The PCP continued to provide prescription refills for narcotics without a required office visit. At one point medical records reflectthat the patient experienced “altered mental status” and was brought by police to the local emergency department after he was found wandering in a localpark. Several months later the patient was found dead in his home of an overdose of prescription and illicit drugs.

Discussion Points:

• The allegations included improper medication regimen management in that inappropriate combinations of narcotics were prescribed. Physicians shouldexercise caution when prescribing medications which may be outside their area of expertise and may be more appropriately managed by a specialist.

• Although this physician was not a pain management specialist, the court considered standards of care that relate to treating patients with chronic pain asbeing appropriate. As a result, it was determined there was failure to adhere strictly to standard pain management practices including:

a Periodic lab testing for illicit and prescription drug levels.

a Physical, mental, and objective pain assessments on a routine basis.

a Patient education and understanding of risks.

a Patient agreement or contract as to the treatment plan (strict prescription refill requirements such as requiring an office visit and limitation on thenumber of pills prescribed at one time).

a Consideration of other pain management modalities such as counseling to assist the patient in coping with chronic pain and addiction.

Liability was attributed to the PCP because the medical record failed to document the discussion of the care plan, patient non-adherence to this plan, anexplanation of the risks involved in non-adherence, and patient understanding of these issues. There was no documentation that the PCP took reasonableefforts to ensure the patient understood the risks of non-adherence with recommendations. The physician also failed to use a format (i.e., problem lists orintegrated summaries, medication renewal flowsheets) which promoted easy identification of significant past clinical information. Tools such as these make iteasier to find key information, especially when review of the chart (prior to prescription renewal) is only cursory. In this case, the PCP could have identifiedthat the patient was not evaluated in the office for some time and, therefore, declined to renew prescriptions over the phone.v

This material is not to be construed as establishing professional practice standards or providing legal advice. Compliance with any of the recommendations contained herein in no way guarantees

the fulfillment of your obligations as may be required by any local, state or federal laws, regulations or other requirements. Readers are advised to consult a qualified attorney or other professional

regarding the information and issues discussed herein, and for advice pertaining to a specific situation.v

Fall 2010

746 Alexander Road, PO Box 5322, Princeton, NJ 08543-5322 www.PrincetonInsurance.comRisk Review • Fall 2010 • Page 1

Vice President of Healthcare Risk ServicesTom Snyder x5852

Manager, Healthcare Risk ServicesPhyllis DeCola x5897

Phone: 609.452.9404

www.RiskReviewOnline.com

We welcome your feedback, comments and suggestions. Please feel free to contact us ifyou have a question or to send your ideas for improving this site.