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Page 1 of 12 Purchase Commercial - PIA Pakistan International Airlines Suuply Chain Management Department Commercial Purchases Section Tel: 99043304 E-mail: [email protected] REF: 17012923 Tender Cost: PKR 2, 000 INVITATION TO TENDERS AND INSTRUCTIONS TO BIDDERS M/S _______________________ ___________________________ ___________________________ Subject: Tender Document for the Supply of Wireless Solution for PIA Engineering Department Dear Sirs, We are pleased to invite your sealed tenders for the subject tender. The terms & conditions of the tender / supplies are given below:- A) SUBMISSION OF TENDER 1. You are required to send your sealed tenders In Single Stage Two Envelope” Basis addressed to General Manager P&L, PIA Procurement & Logistics Building JIAP Karachi by 03/01/2017. The tenders may be dropped in the tender box marked as Tender Box Commercial Purchases” placed at the entrance of the PIA Procurement & Logistics Building latest by 10:30 hours on the specified date. You may also send your tenders through registered A/D mail addressed to General Manager Procurement, which must reach before the closing date and time mentioned above. Tenders will be opened at 11:00 hours the same day in the presence of tenderers. 2. Tenders received after stipulated date & time shall not be considered. The Corporation will not be responsible for postal delays. The decision of General Manager Commercial Purchase and Contract in this respect shall be final and binding.

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Page 1 of 12

Purchase Commercial - PIA

Pakistan International Airlines Suuply Chain Management Department

Commercial Purchases Section Tel: 99043304

E-mail: [email protected]

REF: 17012923

Tender Cost: PKR 2, 000

INVITATION TO TENDERS AND INSTRUCTIONS TO BIDDERS

M/S _______________________ ___________________________ ___________________________

Subject: Tender Document for the Supply of Wireless Solution for PIA

Engineering Department

Dear Sirs, We are pleased to invite your sealed tenders for the subject tender. The terms &

conditions of the tender / supplies are given below:-

A) SUBMISSION OF TENDER

1. You are required to send your sealed tenders In “ Single Stage Two Envelope”

Basis addressed to General Manager P&L, PIA Procurement & Logistics Building JIAP

Karachi by 03/01/2017. The tenders may be dropped in the tender box marked as

“Tender Box Commercial Purchases” placed at the entrance of the PIA Procurement

& Logistics Building latest by 10:30 hours on the specified date. You may also send

your tenders through registered A/D mail addressed to General Manager

Procurement, which must reach before the closing date and time mentioned above.

Tenders will be opened at 11:00 hours the same day in the presence of tenderers.

2. Tenders received after stipulated date & time shall not be considered. The

Corporation will not be responsible for postal delays. The decision of General Manager

Commercial Purchase and Contract in this respect shall be final and binding.

Page 2 of 12

Purchase Commercial - PIA

EARNEST MONEY

The Tender should be accompanied by a 2% (two) of the tendered value having been

deposited in terms of a Pay Order payable at Karachi in lieu thereof in the name of M/S

PAKISTAN INTERNATIONAL AIRLINES as interest free Earnest Money (Refundable)

in Financial Proposals. Earnest Money in any other shape shall not be accepted.

Earnest / Security Money deposited against a running contract (s) purchase orders(s)

shall not be transferable as earnest money for any other tender. All tenders without

Earnest Money shall not be considered.

SECURITY DEPOSIT

The successful tenderers upon award of Contract / Purchase Order will be required to

furnish in the amount equivalent to 5% of total tender value as interest free Security

deposit in shape of Pay Order of an equivalent amount or a Bank Guarantee for an

equivalent amount countersigned by the Head Office of the Bank and to remain valid 3-

months after the expiry period of the Contract. The Earnest Money already held can be

converted into Security Deposit and balance amount if any shall be deposited as above.

PREPARATION OF TENDER

Tender will be opened on “Single Stage two envelopes” basis. All bidders must

submit two sealed envelopes “Technical proposal and Financial Proposal” on

specified tender opening date/time. Technical Proposal will be opened on same date,

whereas Financial Proposal will remain sealed till the evaluation of samples by PIA

Management. Evaluation report uploaded on PPRA/PIA website. After 10 days the

Financial Proposal of only those bidders will be opened whose sample are found

acceptable.

Financial Proposal having following documents.

a) The Schedule duly filled in, signed and sealed.

b) Pay Order for Earnest Money 2%(Refundable).

Technical Proposal having following documents.

a) Tender Fees Pay Order of RS. 2,000 (NOT REFUNDABLE)

b) Technical data sheet

c) Company profile, Copy of GST & NTN certificate and technical literature.

Page 3 of 12

Purchase Commercial - PIA

The outer cover of envelopes should bear address of the General Manager

Procurement & Logistics, PIA Procurement & Logistics Building, JIAP Karachi –

Pakistan, Tender reference number, opening date and company name.

All information about the material proposed to be supplied must be given as required

in the schedule to tender.

The tender will not be considered if complete information required is not given

therein.

Particular attention must be paid to delivery time.

Authorized Signatures of individual signing the tender and other documents connected

with the contract must specify whether signing as:

a) Sole Proprietor or his attorney.

b) A registered active partner of the firm or his attorney.

c) For the firm per procreation.

d) As secretary, Manager, Partner, etc., or their attorney in case of firms

registered under Partnership Act.

e) The Tenderers must indicate whether its firm / company / organization etc

is registered with PIA or not. If registered then specify PIA Registration

number.

PRICES

a) The Prices quoted must be net as per accounting unit as shown in the

Schedule to tender inclusive of all duties / taxes, packing, octroi and

delivery charges for free delivery to Karachi Airport. However, if GST is

applicable, same should be shown separately.

b) The Prices mentioned in the tender will be treated as firm till the

completion of Purchase Order / Contract.

c) The Prices must be stated for each item separately both in words and

figures in Pakistan Currency. Additional information, if any must be linked

with entries on the Schedule to Tender.

d) Offers must be valid for 120 days.

e) Quotation must be written on PIA prescribed form otherwise Bids will not

be entertained.

Page 4 of 12

Purchase Commercial - PIA

ACCEPTANCE OF TENDER

PIA do not pledge themselves to accept the lowest tender and reserve the right to

accept or reject any or all tenders / quotations, divide business among more than one

supplier or accept the tenders at rates on lowest individual items or extend the date of

opening with assigning reason.

Yours truly,

For: Pakistan International Airlines

DGM (Purchases Commercial)

Encl:

1. Tender Schedule-A

2. Undertaking

Notes : 1- Prescribed Tenders form for the subject item may be directly downloaded from

PIAC / PPRA website.

Page 5 of 12

Purchase Commercial - PIA

Schedule ‘A’

Complete Specification / Terms of Reference

TERMS OF REFERENCES

Pakistan International Airlines Corporation (PIAC) requests proposals from the qualified &

experienced firms holding international / local repute and comprehensive standing in

networking to provide the wireless solution WIFI for PIA Engineering & Maintenance

facility in Karachi including Jinnah Terminal International / domestic Aircraft parking area

and ATR parking area.

Background:-

During Aircraft Maintenance personnel are required to consult maintenance data and

technical record, which at present is through paper based hard copy and by going to control

office for pc based access which consumes much time which becomes significant while

during short transit interval of Aircrafts at JIAP. Therefore PIA intends to equip their

technical work force with maintenance data access at ramp. This accessed data

communication infrastructure is based on the intranet and internet through wired cables.

Scope of the Project:-

To facilitate maintenance personnel working on aircraft with access to maintenance data

and aircraft technical information directly on site (on ramp and inside Aircraft) and

relieving them from physical movement to / from control room/library to look for

necessary information. The same infrastructure would be used to provide e-Tech log

capability in future MRO/M&E IT Solution.

S.No. D E S C R I P T I O N Quantity Unit Price Total Amount

01

Wireless Controller

05 EA

02

Outdoor Router / Cisco 1572EAC

10 EA

03

LAN Switches

16 EA

04

One time Installation & Configuration

01 JOB

GST

Grand Total:

Page 6 of 12

Purchase Commercial - PIA

Technical Specification

No Wireless Controller (Qty=02)

1 Device must be physical.

2 Should have High Availability

3 At least have 50 Active Access Points Licenses

4 Should have 1 console serial port Rj-45

5 Support upto 500 access point

6 Should support 7000 max client

7 Must support 8 Gbps throughput

8 Must support 500 WLAN

9 Should support 500 VLAN

10 Must support upto 100 access point per

11 Must support upto 25 access point per group

12 Should support Redundant power supply

13 Should support Guest service (wireless)

14 Should support End to End voice services

15 Should have Simplified GUI wizard for quick setup and intuitive dashboards for monitoring and troubleshooting

16 Capable enough to support Highly secure, reliable wireless connectivity and consistent end-user experience

17 Capable enough to support high performance video service for WLAN

18 Should provide both real-time and historical information about RF interference affecting network performance across controllers, through system wide integration with Clean Air technology

19 Should provide support for centralized, distributed, and mesh deployments to be used at different places in the network, offering maximum flexibility for medium-sized campus, enterprise, and branch networks

20 Least provide Seamless client access in the event of a WAN link failure (local data switching)

21 Support identifies and mitigates signal interference for better performance

22 Capable enough to support Sub second access point and client failover for uninterrupted application availability

23 Should support DTLS (Datagram- Transport layer security)

24 Capable enough to support Fault tolerance and high availability feature

25 Should support Enterprise Wireless Mesh technology

26 Must support mention wireless standards: IEEE 802.11a, 802.11b, 802.11g, 802.11d, WMM/802.11e, 802.11h, 802.11n, 802.11k, 802.11r, 802.11u, 802.11w, 802.11ac Wave1 and Wave2

27 Capable enough to support mention Wired/switching/routing standards: IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX specification, 1000BASE-T. 1000BASE-SX, 1000-BASE-LH, IEEE 802.1Q VLAN tagging, IEEE 802.1AX LAG (link aggregation group)

Page 7 of 12

Purchase Commercial - PIA

28 Should support mention security standards: ● Wi-Fi Protected Access (WPA) ● IEEE 802.11i (WPA2, RSN) ● RFC 1321 MD5 Message-Digest Algorithm ● RFC 1851 ESP Triple DES Transform ● RFC 2104 HMAC: Keyed Hashing for Message Authentication ● RFC 2246 TLS Protocol Version 1.0 ● RFC 2401 Security Architecture for the Internet Protocol ● RFC 2403 HMAC-MD5-96 within ESP and AH ● RFC 2404 HMAC-SHA-1-96 within ESP and AH ● RFC 2405 ESP DES-CBC Cipher Algorithm with Explicit IV ● RFC 2407 Interpretation for ISAKMP ● RFC 2408 ISAKMP ● RFC 2409 IKE ● RFC 2451 ESP CBC-Mode Cipher Algorithms ● RFC 3280 Internet X.509 PKI Certificate and CRL Profile ● RFC 4347 Datagram Transport Layer Security ● RFC 4346 TLS Protocol Version 1.1

29 Should support mention encryption standards: ● Wired Equivalent Privacy (WEP) and Temporal Key Integrity Protocol-Message Integrity Check (TKIP-MIC): RC4 40, 104 and 128 bits (both static and shared keys) ● Advanced Encryption Standard (AES): Cipher Block Chaining (CBC), Counter with CBC-MAC (CCM), Counter with Cipher Block Chaining Message Authentication Code Protocol (CCMP) ● Data Encryption Standard (DES): DES-CBC, 3DES ● Secure Sockets Layer (SSL) and Transport Layer Security (TLS): RC4 128-bit and RSA 1024- and 2048-bit ● DTLS: AES-CBC ● IPsec: DES-CBC, 3DES, AES-CBC ● 802.1AE MACsec encryption

30 Should support mention AAA standards: ● IEEE 802.1X ● RFC 2548 Microsoft Vendor-Specific RADIUS Attributes ● RFC 2716 PPP EAP-TLS ● RFC 2865 RADIUS Authentication ● RFC 2866 RADIUS Accounting ● RFC 2867 RADIUS Tunnel Accounting ● RFC 3576 Dynamic Authorization Extensions to RADIUS ● RFC 3579 RADIUS Support for EAP ● RFC 3580 IEEE 802.1X RADIUS Guidelines ● RFC 3748 Extensible Authentication Protocol (EAP) ● Web-based authentication ● TACACS support for management users

Page 8 of 12

Purchase Commercial - PIA

31 Capable enough to support mention management protocols ● Simple Network Management Protocol (SNMP) v1, v2c, v3 ● RFC 854 Telnet ● RFC 1155 Management Information for TCP/IP-Based Internets ● RFC 1156 MIB ● RFC 1157 SNMP ● RFC 1213 SNMP MIB II ● RFC 1350 TFTP ● RFC 1643 Ethernet MIB ● RFC 2030 SNTP ● RFC 2616 HTTP ● RFC 2665 Ethernet-Like Interface Types MIB ● RFC 2674 Definitions of Managed Objects for Bridges with Traffic Classes, Multicast Filtering, and Virtual Extensions ● RFC 2819 RMON MIB ● RFC 2863 Interfaces Group MIB ● RFC 3164 Syslog ● RFC 3414 User-Based Security Model (USM) for SNMPv3 ● RFC 3418 MIB for SNMP ● RFC 3636 Definitions of Managed Objects for IEEE 802.3 MAUs ● MIBs

32 Principal backed Next Business day Advance Hardware Replacement Support.

33 Device either be same as mention above or equivalent in any solution provided.

No Wireless Access Point (External Access Point) (Qty= 25) 1 Must be a advanced carrier-grade outdoor Wi-Fi AP

2 At least has 6 dbi antenna throughput

3 Must support 802.11 a/b/g/n/ac dual-band with Wave 1 capability

4 Must Support 4x4 MU/SU-MIMO with three spatial-stream outdoor AP

5 Must support 802.11ac beam forming (transmit beam forming)

6 Should support 2.4 and 5 GHz radios

7 Must Support 1.3 Gbps at 5 GHz with 80 MHz & 450 Mbps 5 GHz with 40 MHz data rates

8 Support DOCSIS3.0 with 24x8 channel bonding

9 Should have 10/100/1000BASE-T autosensing (RJ-45)

10 Support Flexible Antenna Port technology

11 Support Controller-based or standalone operation

12 Support External antenna with AC-power model

13 Should support 802.11 dynamic frequency selection (DFS) and Cyclic shift diversity (CSD) support

14 Capable to support Clean air 2.0

15 support 20-, 40-, and 80-MHz channel

16 Capable to support 802.3at PoE+,

17 Capable enough to connect up to 400 client par Access point

18 Must Support Client Link 3.0

19 Support GPS to detect Access Point that be located by WLAN controller or management system.

20 Support Flexible deployment configurations include: i) Mesh ii) Point-to-point or point-to-multipoint campus bridge iii) Serial backhaul (linear mesh) iv) Workgroup bridge

21 Principal backed Next Business day Advance Hardware Replacement Support.

Page 9 of 12

Purchase Commercial - PIA

22 Device either be same as mention above or equivalent in any solution provided.

No Deployment of complete Project

1 Deployment of whole project, Cabling and electrical supply will be the responsibility of the vendor.

2 Installation, commissioning, fixing, testing of all active and passive items will be responsibility of vendor.

No Point to Point Radio connectivity (Qty=02)

1 Antennas required for point to point connectivity of 2 Km distance over 10 Mbps throughput

2 Installation, commissioning, fixing, testing of all active and passive items will be responsibility of vendor.

3 Device either be same as mention above or equivalent in any solution provided.

No LAN Switches (Qty=16)

1 24 X 100/1000 Gigabit Ethernet ports

2 One fixed power-supply and options for an external redundant power supply source

3 Support 4x1G Uplink (built-in)

4 Forwarding bandwidth : 100 Gbps

5 Switching bandwidth : 200 Gbps

6 Required minimum support for 1023 VLANs

7 IEEE 802.1S Multiple Spanning Tree Protocol

8 IEEE 802.1D Spanning Tree Protocol

9 IEEE 802.1Q VLAN

10 IEEE 802.1w Rapid Spanning Tree Protocol

11 IEEE 802.1X Port Based Network Access Control

12 IEEE 802.1ab (Link Layer Discovery Protocol)

13 IEEE 802.3ad (Link aggregation Protocol)

14 Auto Negotiation, MDI-X Supported Interfaces

15 Switched Port Analyzer / Port Mirroring, with bidirectional data support

16 Dynamic VLAN assignment

17 Layer-2 Trace route

18 AAA, Radius and Tacacs+

19 Broadcast/Multicast/Unicast Storm Control

20 Access Control Lists (Port-based ACL, VLAN-based ACL)

21 Port Security/MAC Binding

22 Secure Shell (SSH) Protocol and Simple Network Management Protocol Version 3 (SNMPv3)

23 BPDU protect, Root protect

24 802.1x Monitor Mode

25 802.1x RADIUS Change of Authorization

26 802.1x Flexible Authentication

27 Port Security

28 IPv6 First-Hop Security

29 IP Source Guard

30 802.1p class of service (CoS) and Differentiated Services Code Point (DSCP) classification

31 Diffserv as per RFC 2474 or equivalent feature

32 SNMP v1, v2c, and v3

33 Network Timing Protocol (NTP)

34 Support FTP/TFTP for upgrading the operating system

35 Syslog

36 Support standard MIBs

Page 10 of 12

Purchase Commercial - PIA

Mandatory Coverage area & Users Capacity Requirements: -

(No of concurrent user login at one time)

1. LM-I Hanger + A/C Parking at least 100

2. LM-II Hanger + A/C Parking at least 150

3. Aircraft Overhaul + Washing Bay at least 050

4. ISPHAHNI Hanger (Base Main.) + A/C Parking + Engine Test Bench. at least 150

5. JIAP International/Domestic A/C parking at least 020

6. ATR Parking area near JIAP at least 020

Terms & Conditions / Service Requirements:-

1. The wireless solution should provide seamless transition to view information during user

moving from one coverage area to adjacent coverage area.

2. Signal strength should be such that the maintenance personnel’s are able to access the

Wifi from within the Aircraft.

3. Login should be provided based upon standard industry parameters, with local

Administration control.

4. The Wifi solution will be attached to the company Intranet (various content servers) and

the Web at the backend.

5. The solution provided should not interference with Aircraft communication channels.

6. An onsite support for minimum one year should be provided by the bidder.

7. Necessary training for control and administration to be provided to personals.

8. The Warranty certificates of installed components shall be provided to PIA.

9. The Wifi solution should be scalable in order to provide future expansion if needed.

10. All necessary manual / user guide of installed components shall be provided to PIA.

11. The cost of annual maintenance contract to be described in the proposal, case PIA intend

to purchase.

12. The cost of Wifi solution should include the cost of equipment, cabling and servers

13. During solution deployment the PIA IT department team shall liaison with vendor

team as PIA IT department shall take owner ship of the installed Wifi infrastructure.

Technical Specification:-

Project Payments:-

Project’s entire cost will be paid after the successful installation, configuration and go-live.

Advance payment shall only be given against the bank guarantee.

37 Switched Port Analyzer (SPAN)

38 Remote Switch Port Analyzer (RSPAN)

39 Switch-port auto-recovery

40 Flow-based rate limiting

41 Enhanced limited lifetime warranty (E-LLW) offering next-business-day hardware replacement

42 Device either be same as mention above or equivalent in any solution provided.

Page 11 of 12

Purchase Commercial - PIA

SELECTION CRITERIA

Mandatory Requirements

Bidder must comply with all mandatory requirements. Failure to meet any of the mandatory

requirements will result in disqualification.

Technical & Financial Requirements

Total Marks: 150

Technical: 100

Financial: 50

Selection Weightage:-

Technical: 70%

Financial: 30%

Bidder must acquire70 marks of the Technical Criteria to qualify for the opening of

financial bid.

Mandatory Requirement

Following are the mandatory requirements and failure to meet any of the below mentioned

criterion will automatically disqualify the vendor.

No Criteria Remarks Required

Documents

1 Vendor should be an OEM Certified Partner OEM certificate

2 Vendor needs to provide the Escalation Matrix

with Level of Support, response time against each

type of Service or Support

Escalation Matrix

3 During the Maintenance Period the vendor will be

responsible to replace the faulty equipment within

the required time of the fault reporting

4 Vendor must have SECP and NTN Registration SECP and NTN

Certificates

5 Vendor must comply with all the requirements

mentioned in “Terms & Conditions and Technical

Requirements” section

Page 12 of 12

Purchase Commercial - PIA

Technical Criteria

Number of

Successfully

Completed Projects

of Similar scale.

Project

Time

Frame

Number of

years in

business

Proposed

Project

Methodology

Resource

Deployment

Any Other

Additional Services

(Training,

Equipment,

Services, etc.)

Technical

Specification

Total

Marks

15 18 10 12 10 15 20 100

Weeks

Compliance

with coverage

area, user

capacity and

service

requirement

Manpower &

Qualification (CVs

of the employees

for this project)

Value added

service

Resources 5 / For each

Value added

service ≥7 1-6 4-6 >6 ≥3 <3 One mark each 5-8 <4

15 7 18 9 10 5 10 5

Financial Criteria

Lowest Bid = 50 Marks

2nd Lowest = 35 Marks

Rest of the bids = 25 Marks each

1. Payment term net thirty days. . All participants must quote one rate and best delivery period.

2. Quotation must be valid for 120 days (Extendable). Guarantee & Warrantee must be provided.

3. Delivery must be made at PIA Procurement & Logistics Building, Karachi Airport.

4. Item found below PIA Standard shall be rejected / returned.

TENDERER’S SIGNATURE ______________________ Name ____________________

Tel / Cell No.____________________________ Email _________________________________

GST No._____________ NTN NO.______________________

SEAL _____________________