panaji, 12th july, 2012 (ashada 21, 1934) series i no. 15 · while he is studying in the final...

Panaji, 12th July, 2012 (Ashada 21, 1934) SERIES I No. 15

Reg. No. GR/RNP/GOA/32 RNI No. GOAENG/2002/6410

PUBLISHED BY AUTHORITY

Suggestions are welcome on e-mail: dir–[email protected]

INDEX

Notification/Order

Ord.- 16/264/SAP-TRG/GEC//DTE/10

Not.- 150/01/CEE/Tech

Ord.- 4/6/2011-II/PHD

Subject

Scheme— Enterprise Resource Planning Training forEngineering Students, SAP Certification Programme(Golden Jubilee Initiative for Employability Enhancement).

JERC (Electricity Supply Code) Regulations 2010.

Creation of posts.– Goa Medical College.

Department

1. Education, Art & CultureDte. of Tech. EducationDir. & ex officio Addl. Secy.

2. PowerOffice of the ChiefElectrical EngineerChief Electrical Eng. & exofficio Additional Secretary

3. Public HealthUnder Secretary

Pages

437

439

515

GOVERNMENT OF GOADepartment of Education, Art & Culture

Directorate of Technical EducationCollege Section

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Order

16/264/SAP-TRG/GEC/DTE/10

The Government of Goa is pleased toannounce with immediate effect the Scheme“Enterprise Resource Planning Training forEngineering Students, SAP CertificationProgramme (Golden Jubilee Initiative forEmployability Enhancement)”.

The Scheme will be implemented for threeacademic years in progression starting2012-2013.

The Scheme is to provide financialassistance to eligible and selected meritoriousstudents of various Engineering Colleges inthe State of Goa for acquiring Training in SAPcertification programme. Training to be doneat any of the SAP training centre in the Stateof Goa.

Details of the Scheme.— The followingnumber of students from amongst all the 4engineering colleges from the State shall beaccommodated in the Scheme:

a. Civil Engineering 10 studentsb. Mechanical Engineering 20 studentsc. Electrical Engineering 10 studentsd. Computer Engineering 30 studentse. Electronic & Telecommunications 30 studentsf. Information Technology 30 students

TOTAL: 130 students

Courses to be offered for EngineeringStudents.— (A) Advanced Business ApplicationProgramming (ABAP) for students of ComputerEngineering/Information Technology// E l e c t ro n i c s & Te l e c o m m u n i c a t i o nEngineering/Electrical Engineering.

(B) Material Management (SCM ERPProcurement Module) for students ofMechanical Engineering/Civil Engineering//Electrical Engineering.

Course Fees.— The entire course fee ofRs. 1,28,000/- shall be paid by student

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OFFICIAL GAZETTE — GOVT. OF GOASERIES I No. 15 12TH JULY, 2012

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(inclusive of first attempt certification examand taxes). The Government’s share shall bereimbursed to the student on certification bySAP Germany.

Guidelines relating to the financialassistance for acquiring SAP Certificate

General .— (1) The Scheme shall beimplemented by the Directorate of TechnicalEducation.

(2) The training shall be imparted at any SAPtraining centre, located in the State of Goa.

Eligibility.— (1) The students studying in thefinal year B.E. Course in following four collegesare eligible for this financial assistance:

(a) Goa College of Engineering--Farmagudi.

(b) Padre Conceicao College ofEngineering-Verna.

(c) Rayeshwar Institute of Technology--Shiroda.

(d) Fatorda Salesian Society’s Don BoscoCollege of Engineering.

(2) The students must have passed any threeof first six semesters of the B.E. Course in firstattempt and, for students of lateral entry whohave taken admission directly to the secondyear; same will be applicable to any threesemesters from the third to the sixth semester.

(3) Students must have secured at least 55%marks in aggregate of I to VI semester takentogether (50% for SC/ST/OBC candidates). Forthose entering B.E. programme directly in IIIrdsemester the aggregate for IIIrd to VIthsemester shall be applicable. Trainingprogramme shall be attended by the studentwhile he is studying in the final year.Certification must be obtained by 15th Marchof respective academic year.

(4) Out of the total seats for each branch,10% seats will be reserved for each SC, ST, OBC,and Girl student category respectively andremaining 60% for General Category students.

Extent of Financial Assistance.— The SAPTraining Centre in Goa is likely to chargetraining fees (including first attemptcertification) of Rs. 1,28,000 per trainee. Theentire fees will have to be paid by the student

and Government will reimburse to the extentof Rs. 64,000/- for General Category studentsi.e. 50% and to the extent of Rs. 96,000/- forcandidates belonging to SC/ST/OBC categoryand Girl student i.e. 75%. Payment will bereleased to the student only after successfulcertification of the student, by SAP Germany.Students who do not clear the certification inthe first attempt shall have to bear on their ownthe entire burden of the certification fee for allsubsequent attempts. Only those students whoobtain their certification from SAP Germanyby the 15th of March in the respectiveacademic year and submit copy of the sameto DTE by 16th March or the next working dayif 16th March is a holiday shall be eligible forthe subsidy.

Selection Procedure.— (1) Applications willbe invited from interested candidates throughtheir respective colleges, as per prescribedapplication form.

(2) From amongst the eligible candidate amerit list will be prepared based on aggregatemarks scored by the candidates from SemesterIII to VI taken together. The list of all applicantsand their position in the merit list will bedisplayed on the website of the Directorate ofTechnical Education.

(3) Eligible students will be selected onbasis of merit in the respective stream//category.

(4) Selected candidates will be intimatedabout their selection and if any candidate failsto join the training programmme and/or optout of the Scheme at any stage, additionalstudents will be selected under the Schemeas per above guidelines.

(5) The entire selection procedure will beconducted by three members committee dulyconstituted by the Directorate of TechnicalEducation.

This issues with the concurrence of theFinance Department vide their U. O. Number1430963 dated 08-09-2011 and the approval ofthe cabinet.

By order and in the name of the Governorof Goa.

Vivek B. Kamat , Director & ex officioAdditional Secretary (Technical Education).

Porvorim, 5th July, 2012.

OFFICIAL GAZETTE — GOVT. OF GOA

SERIES I No. 15 12TH JULY, 2012

439

Department of PowerOffice of the Chief Electrical Engineer

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Notification

150/01/CEE/Tech

Condition of Supply of Electrical EnergyThe Joint Electricity Regulatory

Commission (JERC) for the State of Goa andUnion Territories vide Notification dated20-5-2010 has notified “Joint ElectricityRegulatory Commission (Electricity SupplyCode) Regulations, 2010” which weresubsequently notified vide Notification dated5th January, 2011 in the Official Gazette--Government of Goa, Series I No. 44 dated27th January, 2011 for the information ofthe general public.

As per the Terms and Conditions of Supplyof the above Notification “Every Licenseeshall, modify and update the terms andconditions of supply and all circulars, ordersand any other document or communicationrelating to supply of Electricity to consumersto make them consistent with theseregulations under intimation to thecommissions”.

In view of above, Electricity Department ofGovernment of Goa has modified its existingCondition of Supply document notified videNotification No. 2/51/87-Power notified in theOfficial Gazette Series I No. 42 dated 18thJanuary, 1990 and aligned the same as perthe provision of JERC Electricity RegulationSupply Code Regulations 2010. The same hasbeen intimated to the JERC.

The Government of Goa hereby notifies theRevised Condition of Supply of Electricalenergy in supersession of NotificationNo. 2/51/87-Power notified in the OfficialGazette Series I No. 42 dated 18th January,1990.


Nirmal Braganza, Chief Electrical Engineer& ex officio Additional Secretary.

Panaji, 6th July, 2012.

LIST OF ANNEXURES

1. Conditions of Supply and Definitions.............. 440

2. System of supply and classification of

consumers ................................................................. 443

3. New Service connection ...................................... 444

4. Wiring and Apparatus in Consumer

Premises ................................................................. 455

5. Point of supply and Department’s equipment

in premises ........................................................... 461

6. Service connections related matters ............. 462

7. Meters .................................................................... 469

8. Billing and Payment ........................................... 474

9. Disconnection due to non-payment of Bill

and restoration of service ................................... 480

10. Unauthorised use of Electricity and theft

of Electricity ............................................................. 481

11. Miscellaneous ........................................................ 486

LIST OF ANNEXURES

Annexure 1: Requisition for Supply of Energy..... 487

Annexure 2: Acknowledgement of Application..490

Annexure 3: Notice for shortcomings in

application ............................................ 490

Annexure 4: Charges for new connection........... 491

Annexure 5: Wiring contractor’s completion

and test report...................................... 491

Annexure 6: Notice for Joint Inspection of

Premises................................................ 493

Annexure 7: Notice for taking Power Supply.... 493

Annexure 8: Format of Priority Register .............. 494

Annexure 9: Capacitor Rating .............................. 495

Annexure 10: Determination of connected load... 496

Annexure 11: Self Declaration of connected

load..................................................... 497

Annexure 12: Format of Register of Agreements.. 498

Annexure 13: Notice of disconnection................. 498

Annexure 14: Intimation to consumer after

temporary disconnection of

supply .................................................... 499

Annexure 15: Inspection Report ........................... 499

Annexure 16: Inspection/Seizure Report ............ 501

Annexure 17: Initial Assessment Notice ............ 502

Annexure 18: Assessment Report.............................. 503

Annexure 19: Model LT Agreement ........................... 505

Annexure 20: Model HT/EHT Agreement ............. 509


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1. Conditions of Supply and Definitions.—The Goa Electricity Department (hereinafterreferred as Department) hereby proposes thefollowing Conditions of Supply of electricity bythe Goa Electricity Department to consumersin the State of Goa as envisaged underRegulation 11.4 of the JERC (Electricity SupplyCode) Regulations, 2010.

These are subordinate to the Electricity Act,2003 (hereinafter termed as EA 2003) and theRegulations/Rules etc., formulated thereunder.In case of any interpretation issue, theprovision of EA 2003 and any subsequentamendments thereof and the Regulations//Rules etc., formulated thereunder willautomatically prevail.

All the provisions contained in thisdocument are subject to change without priornotice based on the directions/guidelines ofJERC/Government of Goa or the decision ofElectricity Department of Goa.

These Conditions of Supply supersede thosestipulated in the Conditions of Supply ofElectrical energy notified vide notificationNo. 2/61/87-Power dated 18th January, 1990by Government of Goa and any other orders//circulars/guidelines earlier issued under thatnotification. However the Schedule of Chargesprevailing under existing Conditions of Supplywill continue to apply till the time Commissionapproves the same and as may be applicablefrom time to time.

Definitions.— In these Conditions of SupplyConditions, unless the context otherwiserequires:

(1) ‘Act’ means The Electricity Act, 2003(No. 36 of 2003) as amended from time to time;

(2) ‘Agreement’ with its grammatical andcognate expressions means an agreemententered between the Department and theconsumer under these Conditions of Supply;

(3) ‘Apparatus’ means electrical apparatusand includes all machines, fittings, accessoriesand appliances;

4. ‘Applicant’ means a person who makesan application for supply of electricity, increaseor reduction in the contract demand//sanctioned load, change of name,disconnection or restoration of power supplyor termination of agreement, as the case maybe, in accordance with the provisions ofthe Act and the Rules & Regulations madethereunder;

5. ‘Area of Supply’ means the area withinwhich Department is authorized by its licenseto supply electricity;

6. ‘Authorized Officer’ means the officer ofthe Department authorized in this behalf bythe Appropriate Government or any otherAdministrative Authority under Section 135 (2)of the Act;

7. ‘Breakdown’ means an occurrencerelating to the equipment for supply of theelectric energy including electrical line thatprevents its normal functioning;

8. ‘Chief Electrical Engineer’ means theChief Electrical Engineer, Government ofGoa and includes his duly authorizedrepresentative;

9. ‘Commission’ means the Joint ElectricityRegulatory Commission for the State of Goaand Union Territories;

10. ‘Conductor’ means any wire, cable, bar,tube, rail or plate used for conducting electricalenergy and so arranged as to be electricallyconnected to a system;

11. ‘Connected Load’ means aggregate ofthe manufacturer’s rating of all energyconsuming devices, in the consumer’spremises, which can be simultaneously used.This shall be expressed in kW, kVA or HP unitsand shall be determined as per the procedurelaid down in these Conditions of Supply orJERC (Electricity Supply Code) Regulations,2010;

12. ‘Consumer’ means any person who issupplied with electricity for his own use by



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Department and includes any person whosepremises are for the time being connected forthe purpose of receiving electricity with theworks of Department, and covers such otherperson, as the case may be;

(i) ‘Low Tension Consumer (LTConsumer)’ if he obtains supply from theDepartment at low voltage.

(ii) ‘High Tension Consumer (HTConsumer)’ if he obtains supply from theDepartment at High Voltage.

(iii) ‘Extra High Tension Consumer (EHTConsumer)’ if he obtains supply from theDepartment at Extra High Voltage.

13. ‘Consumer’s installation’ means anycomposite electrical unit including electricwires, fittings, motors and apparatus, portableand stationary, erected and wired by or onbehalf of the consumer at the consumer’spremises;

14. ‘Contract demand’ means the Load inkW, kVA or HP for HT/EHT supply, as the casemay be, agreed to be supplied by theDepartment and contracted by the consumerand specified in the agreement (where1HP = 0.746 KW);

15. ‘Contracted Load’ means the connectedload which the consumer requires and asspecified in the agreement or in the sanctionaccorded for the service;

16. ‘Cut-out’ means any appliance forautomatically interrupting the supply or flowof electrical energy through any conductorwhen the current rises above a predeterminedquantum, and shall also include fusiblecut-out;

17. ‘Date of commencement of supply’means the date immediately following the dateof expiry of a period of three months from thedate of intimation to an intending consumer ofthe availability of power or the date of actualavailing of supply by such consumer,whichever is earlier;

18. ‘Demand Charge’ for a billing periodmeans a charge levied on the consumer basedon the contract demand or maximum demandcalculated as per the procedure provided inthe prevailing Tariff Order of the Commission;

19. ‘Department’ means the ElectricityDepartment of the Government of Goa;

20. ‘Distribution main’ means the portion ofany main with which a service line is, or isintended to be connected;

21. ‘Distribution System’ means the systemof wires and associated facilities between thedelivery points on the transmission lines or thegenerating station connection and the pointof connection to the installation of theconsumers;

22. ‘Earthed’ or ‘connected with earth’means connected with the general mass ofearth in such manner as to ensure at all timesan immediate discharge of energy withoutdanger;

23. ‘Electric line’ means any line which isused for carrying electricity for any purposeand includes—

(i) any support for any such line, that is tosay, any structure, tower, pole or other thingin, on, by or from which any such line is, ormay be, supported, carried or suspended;and

(ii) any apparatus connected to any suchline for the purpose of carrying electricity;

24. ‘Electrical Inspector’ or ‘Inspector’means an Electrical Inspector appointed undersub-section 1 of Section 162 of the ElectricityAct, 2003 (36 of 2003), by the AppropriateGovernment or any other AdministrativeAuthority;

25. ‘Electricity’ means Electrical Energy–

(i) Generated, transmitted or supplied forany purpose, or

(ii) Used for any purpose except thetransmission of a message.


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26. ‘Electricity Supply Code’ means the“Joint Electricity Regulatory Commission(Electricity Supply Code) Regulations, 2010”.

27. ‘Energy charge’ means a charge leviedon the consumer based on the quantity ofelectricity (units in kWh or kVAh as per tariff)supplied;

28. ‘Extra High Voltage (EHV)’ or ‘Extra HighTension (EHT)’ means the voltage, whichexceeds 33,000 volts, alternating current, 50HZ frequency, conditions subject, however, tothe percentage variation allowed under theIndian Electricity Rules, 1956;

29. ‘Group User’ means and includesCo-operative Group Housing Society,registered under Co-operative Societies Actor a person representing his employees;

30. ‘Harmonics’ means a component of aperiodic wave having frequency that is anintegral multiple of the fundamental power linefrequency of 50 HZ causing distortion to puresinusoidal waveform of voltage or current, andas governed by IEEE STD 519-1992, namely“IEEE Recommended Practices andRequirements for Harmonic Control inElectrical Power Systems” and correspondingstandard as may be specified by theCommission from time to time;

31. ‘High Voltage (HV)’ or ‘High Tension (HT)’

means the voltage higher than 400 volts, AC,

50 HZ, but which does not exceed 33,000 volts,

Alternating current 50 HZ under normal

conditions subject, however, to the percentage

variation allowed under the Indian Electricity

Rules, 1956;

32. ‘Indian Electricity Rules’ or ‘I.E. Rules’means the Indian Electricity Rules, 1956, to theextent saved by the Act or the rules madeunder the Act thereafter;

33. ‘Initial period of agreement’ means theperiod of one year in case of LT supply andtwo years in case of HT supply starting fromthe date of commencement of supply as per

agreement. The initial period of agreementshall continue till the end of the month, inwhich the end date of the one/two year’speriod expires;

34. ‘Installation’ means any compositeelectrical unit used for the purpose ofgenerating, transforming, transmitting,converting, distributing or utilizing electricalenergy;

35. ‘JERC’ means Joint ElectricityRegulatory Commission (for the State of Goaand Union Territories);

36. ‘Licensee’ means a person who hasbeen granted a license under Section 14 ofthe Act.

37. ‘Licensed Electrical Contractor’ meansa contractor licensed under rule 45 of theIndian Electricity Rules, 1956;

38. ‘Low Voltage (LV)’ or ‘Low Tension (LT)’means the voltage, which does not exceed 230volts at single phase and 400 volts at threephase, Alternating Current 50 HZ undernormal conditions subject, however, to thepercentage variation allowed under the IndianElectricity Rules, 1956;

39. ‘Maximum demand’ in each month shallbe the highest load measured in KVA or KWby maximum demand indicator of the meterthat may be required to be installed as perCEA’s regulations on metering;

40. ‘Meter’ means an equipment used formeasuring electrical quantities like energy inkWh or kVAh, maximum demand in kW orkVA, reactive energy in kVARh etc., includingaccessories like Current Transformers (CT)and Potential Transformers (PT), includingcables, where used in conjunction with suchmeter and any enclosure used for housing orfixing such meter or its accessories and anydevices like switches or MCB/load limiter orfuses used for protection and testing purposes;

41. ‘Month’ means the calendar monthwhen the period commences from the



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beginning of a calendar month otherwise itshall mean a period of 30 days;

42. ‘Occupier’ means the owner or personin occupation of the premises where electricalenergy is used or proposed to be used;

43. ‘Overhead line’ means any electricsupply-line, which is placed above ground andin the open air but excluding live rails oftraction system;

44. ‘Power Factor’ means the averagemonthly power factor and shall be the ratioexpressed as a percentage of the total kilowatthours to the total kilovolt ampere hourssupplied during the month; the ratio beingrounded off to two decimal figures;

45. ‘Person’ shall include any Company orbody corporate or association or body ofindividuals, whether incorporated or not, orartificial juridical person;

46. ‘Premises’ includes any land, buildingor structure;

47. ‘Seasonal Consumers’ means all theconsumers who work only during a part of theyear up to a maximum of nine months such ascotton, corning, agriculture and pressingfactories. It shall also include MiningIndustries, Ice Factories, Oil Mills, SugarFactories etc., which may work throughout theyear but intermittently and any otherconsumers which may be approved by theDepartment from time to time as seasonalconsumers;

48. ‘Service-line’ means any electric supply-line through which electrical energy is, or isintended to be, supplied.

(a) to a single consumer either from adistribution main or immediately from thesupplier’s premises, or

(b) from a distribution main to a group ofconsumers in the same premises or inadjoining premises supplied from the samepoint of the distribution main. The

distribution main shall ordinarily mean theLow Tension distribution unless otherwisespecified.

49. ‘Standards of Performance of DistributionLicensee Regulations’ means the JointElectricity Regulatory Commission (Standardsof Performance) Regulations, 2009;

50. ‘System’ means an electrical system inwhich all the conductors and apparatus areelectrically connected to a common source ofelectric supply;

51. ‘Tariff Order’ means the Tariff Order (s)of the Commission as may be applicable in aparticular case;

52. ‘Theft of Electricity’ has the meaningassigned to it under Section 135 of theElectricity Act, 2003.

All other expressions used herein althoughnot specifically defined herein, but defined inthe Act, shall have the meaning assigned tothem in the Act. The other expressions usedherein but not specifically defined in theseConditions of Supply or in the Act but definedunder any law passed by the Parliamentapplicable to electricity industry shall have themeaning assigned to them in such law.

Subject to the above, the expressions usedherein but not specifically defined in theseConditions of Supply or in the Act or any lawpassed by the Parliament shall have themeaning as is generally assigned in theelectricity industry.

2. System of Supply and Classification ofConsumers:

2.1 System of Supply.— (1) The declaredfrequency of the alternating current (AC) shallbe 50 HZ. The Department shall as far aspossible supply and maintain uninterruptedpower supply in a frequency band between49.5 HZ to 50.2 HZ.

(2) The declared voltage of AC supply shallbe as follows:


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(a) Low Tension (LT)

(i) Single Phase: 230 volts between aphase and neutral.

(ii) Three Phase: 400 volts between anytwo phases.

(b) High Tension (HT)- Three Phase: 11 kV,22 kV, 33 kV between phases.

(c) Extra High Tension (EHT)- Three Phase:66 KV, 110 kV, 132 kV, 220 kV between phases.

(3) The Department shall design and operate

the distribution system in conjunction with

the transmission systems. The Department

shall maintain voltage at the point of

commencement of supply to the consumer

within the limits with reference to the declared

voltage as stipulated hereunder:

(a) Low voltage: (+) 6% and (–) 6%;

(b) High voltage: (+) 6% and (–) 9%;

(c) Extra high voltage: (+) 10% and (–) 10%

These are subject to change as and whendeemed necessary by the CompetentAuthority.

2.2 Voltage of Supply to Consumers.— The

supply voltage for different contract demand

or contract load shall be as specified in the

Tariff order issued by the Commission from

time to time:

Provided that, depending on systemavailability or condition, the Department, at itsdiscretion, may supply a consumer at a voltageother than one specified above recordingjustification for such deviation with priorintimation to the consumer and to theCommission.

2.3 Classification of Consumers.— (1) Theclassification of consumers, tariff andconditions of supply shall be as fixed by theCommission from time to time in the tarifforder or otherwise.

(2) Where a consumer has been classifiedunder a particular category and is billedaccordingly and if it is subsequently found thatthe classification is not correct, the consumershall be informed through a notice, of theproposed reclassification, duly giving him anopportunity to file any objection within a periodof fifteen days. The Department shall finalizethe classification with the approval of theCommission, after due consideration of theconsumer’s submissions.

If the consumer does not take steps withinthe time indicated in the notice to execute thefresh Agreement duly observing the requiredconditions, the Department may disconnectthe supply of power, after issuing a clear fifteendays notice and after considering hisexplanation, if any. In case of disconnectionof Power Supply, reconnection shall beeffected as soon as the fresh agreement isexecuted.

(3) No additional category other than thatapproved by the Commission shall be createdby the Department.

3. New Service Connection:

3.1 Department’s obligation to supply ofelectricity on request.— The Department shallon an application [as per Annexure 1] by theowner or occupier of any premises, located inits area of supply, give supply of electricity tosuch premises within one month after receiptof application and on payment of requisitecharges:

Provided where such supply requiresextension of distribution mains, orcommissioning of new sub-station, theDepartment shall supply the electricity(including enhancement of load) to suchpremises immediately after completion of suchextension or commissioning of sub-station orwithin such period as specified in Condition3.7 below:

Provided also in case of application forsupply from a village or hamlet or area whereinno provision for supply of electricity exists, theCommission shall extend the period as



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specified under Condition 3.7 on a case-to-casebasis.

3.2 Exceptions from duty to supply ofelectricity.— (a) Where Department has toprovide electric plant or electric line for givingsupply to the premises specified above underSection 43 of the Act, no person shall beentitled to demand or receive from Departmentsupply of electricity for any premises havingseparate supply unless he has agreed with theDepartment to pay him such price and chargesas specified by the Commission.

(b) Nothing contained under Condition 3.1above shall be taken as requiring Departmentto supply electricity to any premises, if it isprevented from doing so by cyclone, floods,storm and other occurrences beyond itscontrol.

3.3 Department’s obligation to extend theDistribution System.— (1) The Departmentshall have obligation for ensuring that itsdistribution system is upgraded, extended andstrengthened to meet the demand forelectricity in its area of supply. Wherever theexisting transformation capacity is loaded upto80% of its capacity, the Department shallprepare a scheme for augmentation of suchtransformation capacity.

(2) The Department shall meet the cost forstrengthening/upgradation of the distributionsystem to meet the demand of the existingconsumers as well as future growth indemand through its annual revenues or fundsarranged by the Department and this cost shallbe recovered from the consumers throughTariff Orders approved by the Commission.

(3) In all cases of new connections, theconsumer shall bear the Service ConnectionCharges that is the cost of service connectionfrom the Distribution Mains to the point ofsupply as approved by the Commission fromtime to time.

(4) For uniformity and simplification incalculating the actual cost of extension, the

Department shall prepare a ready reckoner toshow the per-unit material cost of LT line, HTline, sub-station of different capacities etc. TheDepartment shall update the ready reckonerevery year, under intimation to theCommission.

(5) In case the connected/contracted loadof any new connection is projected to be 60kW or more, a separate transformer ofadequate capacity shall be installed atconsumer’s cost. The space/room required forhousing the transformer, sub-station, switchgears, meters and panels shall be provided bythe consumer, free of cost, which is easilyaccessible to the Department.

(6) The service connection/extension ofdistribution mains, notwithstanding that it hasbeen paid for by the consumer shall be theproperty of the Department. The Departmentshall maintain it at its cost and shall also havethe right to use the same service connection//extension for supply of energy to any otherperson but such extension or serviceconnection should not adversely affect thesupply to the consumer who paid for theextension of the distribution supply network.

(7) When the Department completes thework of extension of distribution mains and isready to give supply, the Department shallserve a notice on the consumer to take powersupply within one month in case of LT andthree months in case of HT or EHT as perAnnexure 7. If the consumer fails to availsupply within the notice period, the agreementshall come into force from the day followingthe end of the notice period, and thereafterthe consumer shall be liable to pay chargesas applicable, as per the agreement.

3.4 Service connection/extension workgot done by consumers.— (1) The consumershall have an option to get the work of drawingof service line from the Department’sdistribution mains upto his premises as per theestimates and layout approved by theDepartment through an appropriate class oflicensed electrical contractor, and the work of


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extension of EHT and HT line, distribution orHT sub-station and LT line through anappropriate class of licensed electricalcontractor as per the estimates and layoutapproved by the Department. In such case theconsumer himself shall procure the materials.The material should, conform to relevant BISspecification or its equivalent and should bearISI mark wherever applicable. The Departmentmay ask for documentary evidence to verifythe quality of materials used. The consumershall be required to pay the supervisioncharges as per the rates approved by theCommission.

(2) The consumer shall get the work donewithin the time framed as provided inCondition 3.7 and if he needs more time heshall represent to the Department withreasonable ground for extension of time andthe Department shall communicate hisapproval for the same to the consumer.

3.5 Application for Supply.— (1) Anapplication for new connection of electricitysupply or for enhancement/reduction of load/change of name shall be made to theDepartment in duplicate in the form attachedthereto as per Annexure 1, copies of whichshall be available free of cost from the localoffice of the Department as well asdownloadable from the website of theDepartment.

(2) Photocopies of a blank application formor the form downloaded from the website ofthe Department may also be used by theapplicant and shall be accepted by theDepartment. Any assistance or informationrequired in filling up the form should be givento the consumer by the Department. TheDepartment may modify the format if sorequired to meet any requirement that mayarise in accordance with the provisions of theseConditions of Supply so that the format isconsistent with the Act, prevailing Rules andRegulations.

(3) All information relating to procedure,fees, designated officers for releasing new

connection shall be displayed on the noticeboards of all the sub-offices and offices ofDepartment.

(4) The consumer shall furnish, along withthe application form, attested true copies offollowing applicable documents. TheDepartment may ask for the following originaldocuments, from the consumer, if required, forverification.

(a) Proof of ownership of the premises,such as registered sale deed or partitiondeed or succession or heir certificate or willof the owner;

ORProof of occupancy such as power of

attorney or latest rent receipt or lease deedor rent agreement or copy of allotment orderissued by the owner of the property;

In case of supply to agriculture/irrigationpump set, the copy of Land Revenue receiptgiving the Revenue Plot No. of the field forwhich the supply is required;

In case of tenancy permission of landlordalong with proof of ownership of thepremises;

(b) In case of a partnership firm,partnership deed, authorization in the nameof the applicant for signing the requisitionform and agreement.

(c) In case of a Public or Private Limited

Company, Memorandum and Articles of

Association and Certificate of incorporation

together with an authorization in the name

of the applicant for signing the requisition

form and agreement along with permanent

address.

(5) Where the provision of power supply toan Applicant entails works of laying serviceline from the distributing main to the premisesof the Applicant, the Department shall recoverall expenses reasonably incurred on suchworks from the Applicant, based on the“Schedule of Charges” as approved by the



447

Commission or as may be approved/revisedby the Commission from time to time or asdecided by Department.

(6) The Department shall be entitled to usesuch service line to provide power supply toany Applicant, other than the Applicant whohas already paid the entire expenses for layingof the said service line, provided sucharrangement of tapping the already laidservice line is not detrimental to the supplygiven to the original Applicant. However, theDepartment shall recover all applicablecharges from the subsequent Applicant.

(7) The Department shall verify theapplication and the attached documents at thetime of receipt of application. Writtenacknowledgement as per Annexure 2 shall beissued on the spot. If the application iscomplete, otherwise it should mention theshortcomings as per Annexure 3, if theapplication is incomplete.

(8) No application for the new connectionin an electrified area shall be refused underany circumstances if it complies with statutoryrequirements and is in conformity with Act.In case consumer has not been intimatedwithin stipulated period about any furtherrequirements for release of connection in hisapplication, the application shall be deemedto have been accepted and necessary actionshall be taken to release the connection.

(9) If any information furnished in applicationform is found wrong or the installation isdefective or the energisation would be inviolation of provision of Act/Electricity Rules//Tariff Order, the Department shall reject theapplication with due notice to the consumer.

(10) Department shall neither beresponsible nor liable to ascertain the legalityor adequacy of any No Objection Certificates//Way leave permissions/Permission orConsents of Statutory Authorities which mighthave been submitted by the Applicant//consumer along with his application and shallbelieve that such certificates/permissions to

be sufficient and valid, unless proved to becontrary. In such cases, if documents arefound to be fraudulent at later stage,consequences shall be borne by the consumer.

(11) Department shall not be responsible ifthe reasons for delay are on account of right ofway, acquisition of land, technical feasibilityand lack of transmission capacity etc., overwhich the Department has no reasonablecontrol, provided the reasons for the expecteddelay are communicated to the applicantwithin the period specified for energisation.

3.6 Supply to Different Categories ofConsumers.— A. LT Supply.—

(1) The Department shall verify theapplication and documents at the time ofreceipt of application. If the application isincomplete, the shortcomings shall beintimated to the applicant as per Annexure 3for compliance in writing within 3 workingdays. After a complete application is receivedfrom the consumer, the Department shall issuea written acknowledgement as per Annexure 2to the consumer immediately within 2 workingdays of receipt of the completed applicationform. The Department shall intimate theconsumer the proposed date of inspection asper Annexure 6, which should be within thenext 5 working days in urban areas and 10working days in rural areas.

(2) On receipt of application, theDepartment shall inspect the premises of theapplicant and the applicant along with thelicensed contractor or his representative shallbe present during the inspection. During theinspection, the Department shall:—

(i) Specify the point of supply and theplace where meter and the cut-out/MCBshall be fixed.

(ii) Specify the layout of the proposed linesand sub-station and estimate the distancebetween the point of supply and the nearestDistribution mains from where supply couldbe given.


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(iii) Verify other particulars mentioned inthe application form, as required.

(iv) The Department shall inspect thework completed by the consumer andrelease supply only after work is foundsatisfactory.

(v) If the Department is not satisfied, heshall intimate to the applicant shortcomingson the spot. The applicant shall get thedefects rectified.

(3) (a) The Department shall prepare anestimate for release of connection as perAnnexure 4.

(b) The estimate shall include securitydeposit, charges for laying the service line,distribution mains (if required) & material, andservice connection charges etc., as approvedby the Commission from time to time.

(c) The Department shall publish a cost databook, and make it available to any interestedperson at a reasonable charge, and shall alsoplace it on their website. The estimate as at(b) above shall be in accordance with the datapublished in the cost data book.

(d) If the work is to be done by thedeveloper/applicant/development authority,the Department may charge supervisioncharges as a percentage, of the estimated costas specified in cost data book, which shall bedeposited with the Department before workbegins.

In other cases, Department shall commencethe work after the applicant has depositedthe cost of the estimate.

(e) A final bill shall be prepared aftercompletion of the work by the Department.

- If the final bill exceeds the cost of theestimate, the difference shall be depositedby the applicant before connection isenergized.

- If the bill is less, the difference shall beadjusted in subsequent electricity bills

issued towards current consumption of theapplicant.

(4) In case it is possible to extend supply

from the existing mains, the Department shall

intimate the consumer, within 20 days, the

amount of security deposit and any other

charges as applicable. The amount shall be

payable in full within 7 working days, after

which only any work for laying the service line

will be taken up. The Department will also

intimate the consumer to execute the

agreement for the service connections.

(5) In case it is necessary to extenddistribution mains for giving supply to theconsumer, the Department shall intimate theconsumer, within 15 days in urban areas andwithin 20 days in rural areas, an advicecontaining the charges for extension of thedistribution main, laying the service line, theamount of security deposit, any other chargesas applicable and will also intimate if anyadditional formalities are required to be carriedout by the consumer. In case where theconsumer has to lay the service line andextension of mains, the consumer shall pay thesupervision charges on cost of extension of thedistribution mains and laying the service linein addition to payment of other charges as maybe applicable. The amount shall be payable infull within 7 working days along withcompletion of formalities, after which only anywork for laying the distribution mains andservice line can be taken up.

(6) Department on request of consumer may

extend the date of payment beyond 7 days,

upto 15 days but this extended time shall not

be counted for delay in giving connection, and

no compensation shall be paid during the said

period. In case the consumer fails to complete

the formalities within 15 days, the Department

shall give him notice to complete the

formalities within the next 15 days failing

which, his requisition for supply shall be

cancelled. Thereafter the consumer shall have

to apply afresh for supply or additional supply

as the case may be.



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(7) On deposit of charges as indicated aboveby the consumer, execution of the agreementand intimation that the service line andextension work have been completed, theDepartment shall intimate the consumer,within 3 working days, the date of testing ofthe consumer’s installation. The consumershall ensure that the licensed electricalcontractor, who has carried out the wiring, ispresent during the testing.

(8) On testing the consumer’s installation, ifthe Department/competent authority issatisfied with the test results, the Departmentshall arrange to install the meter with thecut-out or MCB, seal the meter in presence ofthe consumer and provide supply.

B. LT Supply to Multi-Consumer ComplexIncluding Commercial Complexes.—

(9) For the purpose of providing new powersupply to a building or a group of buildingshaving more than one connection with a totalload exceeding 30 kW, the premises shall beconsidered as a multi-consumer complex. Suchnew connection shall be provided with singlemeter. However this shall not restrict theindividual owner for applying for individualconnection and the Department shall sanctionsuch connection on LT. The applicant//developer/development authority shall beresponsible to develop, construct the entireinfrastructure required for distributionnetwork from the Department’s sub-station33/11KV or 11/0.4 KV, upto the connectionoutlets in individual owner’s premises, at hisown cost.

The cost of construction/augmentation of33/11 kV power sub-station if required shallbe borne by the Department.

Note: The developer/builder/society/consumerincludes any agency whether Government, localbody or private that constructs the Multi-Consumer

Complex.

(10) Meters shall normally be provided atthe ground floor in accordance with theprocedure stated in Chapter 7 of theseConditions.

(11) The land/room required for housing thetransformer sub-station and meters shall beprovided by the developer/builder/society//consumer free of cost for which rent orpremium shall not be paid by the Department.Transformers should preferably be placed inopen areas. In case of installation oftransformer in a room or closed area isunavoidable, all safety measures as perprevailing rules and regulations shall be taken.

(12) Connections for common facilities likelift, water pumps etc. shall be given in thename of the builder/developer/society.

(13) In case the original approved plan isfor a multi-consumer complex, but the builder//developer/society/consumer desires to availconnection for a portion of it, the connectionshall be provided treating it as multi-consumercomplex.

(14) If a building comes under the categoryof multi-consumer complex and if a separatedistribution transformer of sufficient capacityis necessary, for giving supply to such buildingwhich was not provided earlier, it will beprovided at the cost of the builder/developer/society/consumer. Alternatively, the builder//developer/society/consumer shall bear theadditional cost to augment the capacity of theexisting 11/0.4kV sub-station, if foundnecessary by the Department.

(15) On receipt of requisition from thebuilder/developer/society/consumer forsupply of electricity to multi-consumer orcommercial complexes, the Department shalltake action for extending the supply as perprocedure given in Condition 3.6 (1) to 3 .6 (8)above, as applicable.

C. LT Supply to Housing Colonies andMultistoried Buildings.—

(16) The developer/builder/society//consumers of a housing colony shall bear thecost of extension including the cost of 11 kVline, distribution transformer and LT lines/LTcables. The cost of construction/augmentation


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of capacity of power sub-station of 33/11 kV ifrequired shall be borne by the Department.

[Note: The developer/builder/society/consumerincludes any agency whether Government, local

body or private that constructs the building/colony.]

(17) On receipt of requisition from thebuilder/developer/society/consumer forsupply to housing colony, the Department shalltake action for extending the supply as givenin Condition 3.6 (1) to 3.6 (8) above, asapplicable.

Supply to Group Users

(18) The Group user shall be eligible to optsupply by Department at a single pointprovided that the supply shall be primarily usedfor residential purpose including the loads ofcommon amenities for the group user likepumps for pumping water supply and lightingof common area. The consumption of energyfor common services shall be separatelymetered with meters installed by theconsumer and tested and sealed byDepartment. The consumption of energy overand above 10% of the total consumption ofenergy shall be billed at LT commercial tariff.The Group user shall inform the details of everynon-domestic activity along with theconnected load to the Department at the timeof seeking connection or at the time ofenhancement in contract demand.

(19) On receipt of requisition in mannerspecified under Condition 3.5 from the groupuser, the Department shall verify theapplication and the attached documents at thetime of receipt of application. In case of aCo-operative Group Housing Society, acertified copy of the registration of theCo-operative Group Housing Society shall alsobe annexed along with the applicationrequiring supply at single point.

(20) The provisions of these Conditions ofSupply shall not in any way affect the right ofa person residing in the housing unit sold orleased by Cooperative Group Housing Societyto demand supply of electricity directly from

the Department on the following terms andconditions:

(i) The Co-operative Group Housingsociety must permit any person of thesociety to avail supply of electricity from theDepartment directly.

(ii) The Co-operative Group HousingSociety shall have no objection in respect ofthe following:

(a) The electricity supply by theDepartment to such person shall beserved from the Department’s distributionnetwork.

(b) Extension of adequate distributionnetwork by the Department to release thesupply to such person.

(c) Providing access for the Department’srepresentative to approach at any point oftime to network of Department in thepremises of the group user including thepoint of supply to such consumer todischarge service obligations without anyresistance.

(d) The meter shall be installed by theDepartment at the appropriate place in thepremises of such consumer and the readingand billing of electricity for consumption bysuch consumers shall be done by theDepartment.

(e) The Department shall recover thecharges for the electricity consumed bysuch person at the approved rate applicableto the domestic category.

D. LT Supply for Agriculture/IrrigationPump-sets.—

(21) The procedure laid down in Condition3.6 (1) to 3.6 (8) above, as applicable, shall befollowed for giving supply to agriculture//irrigation pump-sets where extension ofdistribution mains and/or augmentation ofdistribution transformer is not required.



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(22) Supply for agriculture/irrigation pump

set, at one point, may also be given to a

registered co-operative society or to a group

of farmers recognized by the Department.

(23) If, on inspection of the premises, if it isfound that extension of distribution mains,augmentation of distribution transformercapacity providing of additional distributiontransformer etc., are required, necessaryestimate as per the cost-data shall be preparedand got approved by competent authority. Ifany amount towards cost of the works, afterconsidering subsidy from the Government orany appropriate authority shall be intimatedto the consumer along with other chargessuch as security deposit etc., to be paid. Thework of electrification of such pump set(s), willbe taken up and completed within the periodas laid down in Condition 3.7 after the amountas intimated is deposited by the consumer(s).New connection shall be given on the broadprinciple of first-come first serve basis. Within7 working days of completion of work, theDepartment shall intimate the date of testingof the installation of the consumer and inspectthe wiring in the premises of the consumer. Incase the Department is satisfied theconnection shall be served within 3 workingdays of the inspection.

(24) An agricultural consumer, if he so

desires, may shift the location within his

premises of his connection, with the approval

of the Department, after payment of charges

if any.

E. LT Supply to Public Street Lightings.—

(25) Requisition for power supply to new or

additional public street lights shall be

submitted in the prescribed format to the local

office of the Department by the Municipal

Corporation or Municipality or Municipal

Board or Gram Panchayat or Local Body or the

Government Department or any other

organization responsible to maintain public

street lights (in context of public street lights

hereinafter called ‘local body’).

(26) The requisition for public lights shall beaccompanied by resolution of the local bodyand the sketch indicating the number of poles,existing or new, where streetlights arerequired.

(27) The fittings, brackets or any specialfittings shall be in accordance with therelevant BIS specifications or its equivalent,and shall maintain required clearances as perprevailing rules and regulations. The localbody shall bear the full cost of arranging ofpower supply to public street lights includingcomplete fittings and brackets. In case, anyspecial fittings are to be provided, the localbody shall arrange for it.

(28) The Department shall intimate the costof extension in writing within 20 days from thedate of application. The work shall be takenup only after deposit of the amount andexecution of agreement by the local body.

(29) A suitable double compartmentweatherproof metal box to house the energymeter and street light switch/MCB/timersshall be provided by the Department.

(30) It shall be the responsibility of the

municipal body/local body to maintain and

replace street light fittings and also switch on

and switch off the street light. However the

Department may carry out the maintenance

of street light fixtures on payment basis and

shall arrange to switch on fifteen minutes

before sunset and switch off the street lights

fifteen minutes before sunrise as per local

sunset/sunrise timings or any other timings

agreed upon between the Department and the

local body. The Department shall also carry

out replacement of fixtures/bulbs (of same

wattage) etc., on the poles on request by the

street light consumers. The fixtures, bulbs etc.,

shall be supplied by the consumers and

replaced by the Department within 7 days

of receipt. All such services shall be

chargeable. Such maintenance charges shall

be included in the schedule of miscellaneous

charges.


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F. Temporary Power Supply.—

(31) Any person requiring power supply fora purpose temporary in nature, for a period ofless than 90 days or as provided in the tarifforder of the Commission may apply fortemporary power supply in the prescribedform. The period of connection can beextended upto two years for buildingconstruction activities and for purpose ofinstallation of equipments by industrialconsumers for setting up their units.Application for temporary supply shallnormally be given in advance. In certainexceptional case like marriage, politicalmeeting etc., the application can be given onthe day on which supply is required. The proofof ownership/occupation or permission fromthe local authority or from the owner of thepremises, as the case may be, wheretemporary connection is required has also tobe attached with the application.

(32) In case temporary supply is requiredin premises/place where 100 or more personsare likely to assemble, the consumer shallcomply with the provisions of Section 54 ofthe Act.

(33) If supply is technically feasible, theDepartment shall intimate the charges to bepaid by the consumer for the cost of serviceline, meter, cut-out/MCB and other chargesetc., together with charges for the estimatedelectricity consumption for the period of supplyapplied as per tariff order of the Commissionin force. All the charges shall be payable inadvance.

The consumer shall have the option eitherto take the material used for temporaryconnection or receive credit, in the final bill,for materials dismantled and returned to storesof the Department after disconnection ofsupply.

(34) In case temporary supply is requiredfor a period more than 90 days, theDepartment may permit the consumer to paycharges for estimated consumption for 90 daysin advance and serve the bills for monthlyconsumption. In case the consumer fails to paythe bills in time and the advance with theDepartment does not cover the charges for thebalance period, the supply shall be liable fordisconnection.

(35) The Department shall release thesupply within 3 days after payment of chargesand compliance of other requirements by theconsumer for loads up to 10 KW and within 15days for load exceeding 10 KW whereextension of distribution mains is not required.Where extension of distribution mains isrequired, the supply shall be released within60 days in case of LT consumers, 90 days for HTconsumers and 180 days for EHT consumers.

(36) The readings of the meter may be takenduring the period of the temporary connectionto ensure that the charges for actualconsumption does not exceed the advancepayment received.

(37) After the period of temporary supply isover and supply has been disconnected, theDepartment shall send the final bill to theconsumer within 10 days from the date ofdisconnection of supply and refund the balanceamount, if any, within 20 days of surrender oforiginal money receipt or submission ofindemnity bond by the consumer. On any delaybeyond the said time limit, the Department willbe liable to pay an interest @ 1.5% per monthon the amount to be refunded or outstandingfor the number of days beyond the last date ofpayment, as specified above.

G. H. T. Supply.—

(38) After receipt of application for supplyof electrical energy at H.T. as per Annexure 1,the Department shall intimate the consumerin writing the date of inspection of the site toexamine the feasibility. The Department shallintimate the feasibility or otherwise of supplywithin 10 days of such inspection. Theconsumer or his authorized representativeshall remain present at the time of inspection.In case supply is found feasible, theDepartment shall fix the point of entry of thesupplier’s line, the position of meter, meteringequipment and other equipments of thesupplier. The consumer may with the writtenpermission of the Department house his ownHT switchgear and other apparatus connectedwith the supply of electrical energy to himunder the agreement signed between theconsumer and the Department but suchenclosure shall not be used for any otherpurpose. The Department may insist on use of‘Underground Cable’ or ‘Ariel Bunched Cable’,



453

wherever considered appropriate, for the lastspan. The difference of cost of the last span onaccount of laying of ‘Underground Cable’ or‘Ariel Bunched Cable’ with respect to overheadbare conductor shall be borne by theDepartment.

(39) Supply to HT industrial consumers shallnormally be given through HT feederexclusively meant for industries. It may bepreferable to extend supply through a separatefeeder from the nearest 33/11 kV or EHTsub-station in case of consumers withcontinuous process industry or load of 3 MVAor more.

(40) Supply to new HT consumer shallnormally not be extended from the rural feeder.If due to the prohibitive cost of extension ofseparate feeder from the nearest 33/11 kV orEHT sub-station, or for any other reason, thesupply is given from a rural feeder, theconsumer shall be informed that the supplyshall be restricted and regulated in accordancewith the restrictions imposed on the ruralfeeders as per grid conditions, which shall becompiled with.

(41) The Department shall intimate theconsumer, the charges required to be paid forthe cost of extension, if any, and the amount ofsecurity deposit and other charges if any.Copies of the draft agreement and the form ofthe required test report as per Error!Reference source not found. shall also beforwarded simultaneously.

(42) After payment of charges includingsecurity deposit, and execution of theagreement, the Department shall take up thework of extension of mains. If the consumerwishes, he may execute the job on his ownafter payment of due supervision charges tothe Department. After completion of theinstallation, the consumer shall furnish to theDepartment the test report as per Error!Reference source not found. and thepermission from the Electrical Inspector toenergize the installation. On receipt of thereport(s), the Department shall intimate theconsumer in writing the date (not later than 7days) of inspection and testing of theconsumer’s installation. In case theconsumer’s installation is found in order, the

Department shall seal the meter in thepresence of the consumer and serve theconnection.

H. Supply at Extra High Tension (EHT).—

(43) After receipt of application as perAnnexure 1 for supply of electrical energy atEHT, the Department shall intimate theconsumer in writing the date of inspection tocheck his installations. The consumer or hisauthorized representative shall remain presentat the time of inspection. In case supply isfound feasible, the Department shall fix thepoint of entry of the supplier’s line, the positionof meter, metering equipment and otherequipments of the supplier. The Departmentshall intimate the feasibility of supply within10 days of receipt of the application.

(44) The Department shall intimate theconsumer the charges required to be paid forthe cost of extension, if any, and the amount ofsecurity deposit and other charges, if any.Copies of the draft agreement and the form ofthe required test report as per Error!Reference source not found. shall also beforwarded simultaneously.

(45) After the payment of charges includingsecurity deposit and execution of theagreement, the Department shall take up thework of extension required to give supply. Ifthe consumer wishes he may execute the jobon his own after payment of due supervisioncharges to the Department. The work shall becompleted within 180 days.

(46) After the consumer executes hisinternal electrical works, he shall furnish to theDepartment the test report as per Error!Reference source not found. and thepermission from the Electrical Inspector toenergize the installation in accordance withclause 47 of IE Rules. On receipt of thereport(s), the Department shall intimate theconsumer in writing the date of inspection andtesting of the consumer’s installation. If theconsumer’s installation is found in order, theDepartment shall seal the meter in thepresence of the consumer and provide theconnection.


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3.7 Target Period of Completion of Various Activities.—

The following table provides the target period of completion of various activities:

Sr. No. Type of Service Time Limit forRenderingthe Service

1. LT Connection1. Acceptance and Notice of inspection on receipt of complete application. 5 days2. Inspection after sending the notice a. Urban areas 3 days b. Rural areas 7 days(i) if the extension work is not required and the connection is to be given from the existing network3. Issue of demand note to the applicant for payment of estimated charges. a. Urban areas 3 days b. Rural areas 5 days4. Serving of power availability notice for commencement of supply after payment of necessary charges a. Urban areas 5 days b. Rural areas 7 days(ii) If the extension work or enhancement of transformer capacity is required.5. Issue of demand note to the applicant for payment of estimated charges a. Urban areas 20 days b. Rural areas6. After payment of necessary charges serving of power availability notice for commencement of supply – All connections 30 days

2. High Tension Connection a) Information feasibility after receipt of the application 10 days b) Issue of demand note of estimated charges (after issue of notice of feasibility) (i) If no extension of work is involved 7 days (ii) If extension work is involved 45 days (c) Serving of power availability notice for commencement of supply/ /release of connection after receipt of estimated charges subject to receipt of clearance from Electrical Inspector (i) If no extension of work is involved 7 days (ii) If extension work is involved - Construction of 11 kV line 30 days - Construction of 22 kV or 33 kV line 45 days

3. Extra High Tension Connectiona) Informing feasibility after receipt of the application 10 daysb) Issue of demand note of estimate charges after issue of notice feasibility 60 daysc) Serving of power availability notice for commencement of supply/release of connection after receipt of estimated charges (i) involving construction/extension of EHT line 45 days

(Subject to receipt ofclearance from

ElectricalInspector)

(ii) involving construction/extension of EHT line and additional transformer 180 days



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3.8 Priority.— The Department shallmaintain a priority register as per the Formatgiven in Error! Reference source not found.in respect of the following categories:

(a) Where no extension of distribution mainsis required.

(b) Where extension of distribution mainsupto two poles is required.

(c) Where extension of distribution mains ofmore than two poles is required.

3.9 The Commission may for reasons to berecorded, direct/permit deviations from theabove Condition 3.1 to 3.8 if in the opinion ofthe Commission the circumstance warrantssuch deviation.

4. Wiring And Apparatus In ConsumerPremises:

4.1 Wiring at Consumer’s Premises.— (1) Forthe safety of the consumer and the public ingeneral, it is necessary that the wiring on theconsumer’s premises should conform to theIndian Electricity Rules, 1956. The materialsused for wiring shall conform to the relevantspecification of the Bureau of Indian Standardsor its equivalent. Wherever applicable, thematerials used shall bear ISI mark.

(2) The consumer shall further ensure thatthe wiring on the consumer’s premises furtherconforms to the rules of the Fire InsuranceCompany in terms of which the Building//Premises are insured and shall carry out thesame only from a licensed electrical contractor.

(3) All electric lines, equipment andapparatus should be of sufficient rating forpower, insulation and estimated fault currentand sufficient mechanical strength for the dutywhich they are required to perform and shallbe constructed, installed, protected workedand maintained in such a manner as to ensuresafety of human beings, animal and property.

(4) The relevant code of practice of BIS(Bureau of Indian Standard), including

National Electric Code may be followed in allinstallations. However, in case of anyinconsistency, the relevant provisions of theIE Rules, 1956 shall prevail. The material andapparatus used shall conform to relevant BISspecification where such specifications areavailable.

(5) All electrical installation works shouldbe carried out by a licensed electricalcontractor as required under Rule 45 of theIndian Electricity Rules, 1956.

4.2 General Wiring Conditions.— (1)Mains.— The consumer’s mains shall, in allcases, be brought back to the Department’spoint of supply and sufficient cable shall beprovided for connecting up with theDepartment’s apparatus.

(2) Switches and Fuses.— The consumershall provide MCB or quick break linked mainswitches of requisite capacity to carry andbreak current in each conductor near the pointof commencement of supply. The switches inthe consumer’s premises shall be on the livewire and the neutral conductor shall bemarked for identification where it leaves theconsumer's main switch for connecting up tothe meter. No single pole switch or cut-outshould remain inserted in any neutralconductor.

(3) Balancing of Load.— The consumertaking three-phase supply shall balance hisload between the phases as per IE Rules.

(4) Earthing.— Proper earthing withearthing pipe should be done and gas andwater pipes shall on no account be usedfor earthing purposes. All wiring shall bekept as far as possible away from gas andwater pipes.

(5) Domestic Appliances.— For the safety ofthe wiring at the consumer’s premises,separate circuit for heaters, geysers, air--conditioners and for cooking apparatus likeoven, microwave oven shall be run withadequate size of wire from the main distribution


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board of the consumer. Wall plugs used on thecircuits for domestic appliances shall be of thethree-pin type, the third pin being connectedto “earth”.

(6) Plugs.— All plugs shall be provided withswitches on the live wire and not on theneutral. Preferably plugs shall be of three-pintype, the third pin connected to earth.

4.3 Apparatus Interfering with Depart-ment’s System.— The Department maydiscontinue the supply giving reasons if theconsumer installs any instrument, apparatusthat are likely to affect adversely, the supplyto other consumers. Supply shall be restoredon taking appropriate remedial action to thesatisfaction of the Department.

4.4 A. C. Motor Installations.— The motorshall be provided with control gear withnecessary protective devices so that thestarting current of consumer’s installation doesnot in any case exceed the limits given in thefollowing schedule:

Nature of Size of Installation Limit of Maximum

Supply current demand

Single Upto and including 1.5 6 X full loadPhase Horse Power current

Three Upto and including 6 X full loadPhase 3 Horse Power current

Above 3 Horse 2 X full loadPower and upto currentincluding 15 HorsePower

Above 15 Horse Power 1.5 X full loadand upto including current100 Horse Power

Above 100 Horse 1.25 X full

Power load current

Failure to comply with these Conditions willrender the consumer liable for disconnectionforthwith.

4.5 Consumer’s Apparatus.— Theapparatus/appliances/gadgets used byconsumers should conform to the standards

and specifications prescribed by the Bureauof Indian Standards or equivalent.

4.6 Power Factor of Plant and Apparatus.—(1) Welding Transformers.— LT installationswith welding transformers will be required tohave suitable shunt capacitor(s) of a capacityshown in Error! Reference source not found.,installed so as to ensure power factor of notless than 90%.

2. Induction Motor.— (a) Every LTconsumer, including irrigation pump setconsumer, whose connected load includesinduction motor(s) of 3 HP and above and otherlow power factor consuming appliances shallarrange to install Low Tension ShuntCapacitors of capacity shown in Error!Reference source not found., so as to ensurepower factor of not less than 90% at his costacross the terminals of his motor(s).

(b) Supply to LT installation with inductionmotor(s) of capacity of 3 HP and above will notbe given unless suitable capacitor of a capacityshown in Error! Reference source not found.,to improve power factor is installed.

(c) Such consumers with poor power factorbelow the percentage specified by theCommission shall be liable to pay surchargeat the rate(s) as specified by the Commissionin the Tariff Order from time to time.

(3) The Department may discontinue supply,after due notice of 15 days, to any installationwhere the average power factor in a month isless than 70% where meter installed is havingP.F. measuring feature. In case LT capacitorsare not installed or installed but not in workingcondition, in such cases also the supply shallbe disconnected after due notice of 15 dayswithout prejudice to the right ofthe Department to levy/minimum chargesas applicable during the period ofdisconnection.

4.7 High Tension Consumers.— Thefollowing controls shall be installed (referSection 50 of IE Rules, 1956).



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(1) A linked switch with fuse(s) or a circuitbreaker for consumers having aggregateinstalled transformer/apparatus capacity up to1000 kVA if supplied at voltage of 11 kV and2500 kVA if supplied at a voltage of 33 kV.

(2) A circuit breaker along with linkedswitch for consumers having an aggregateinstalled transformer/apparatus capacityabove 1000 kVA if supplied at 11 kV and above2500 kVA if supplied at 33 kV.

(3) In either case, suitable automatic circuitbreakers shall be installed on the low tensionside of each transformer or on each LT feederemanating from the transformer.

4.8 Extra-High Tension Consumer.— (1)Extra-High Tension consumer shall install acircuit breaker on HV side of the transformer(refer Section 50 of IE Rules, 1956).

4.9 HT/EHT Consumers.— (1) Alltransformers, switch-gears and other electricalequipments in the installation of the consumerand also those directly connected to the feedersor lines of the Department shall be of suitabledesign and be maintained by the consumer tothe reasonable satisfaction of the Department.The setting of fuses and relays on theconsumer’s control gear, as well as therupturing capacity of any of his circuitbreakers, shall be subject to the approval ofthe Department.

(2) Notwithstanding the provisions underCondition 4.4 it is necessary that the consumershould obtain prior approval of the ElectricalInspector about the suitability of protectivedevices or circuit breakers in accordance withthe provisions of the prevailing laws, rules andregulations.

(3) The consumer shall maintain a powerfactor of 90% and above. Consumers shall beliable to pay surcharge or receive incentivespecified by the Commission, from time to time,on account of variation from specified powerfactor. The Department may discontinuesupply, after due notice of 15 days, to anyinstallation where the average power factor is

less than 70% without prejudice to the right ofthe Department to levy demand/minimumcharges as applicable during the period ofdisconnection.

4.10 Inspection and Testing of Consumer’sInstallation.— (1) Before any wiring orapparatus in the case of low-tension consumer,and any transformer, switchgear or otherelectrical equipment in the case of high--tension consumer is connected to the system,it shall be subject to inspection and approvalof the Department/competent authority andno connection shall be made without theDepartment’s/competent authorities’approval. In addition, all high-tensioninstallations will have to be approved by theElectrical Inspector and all electricalinstallations in mines will have to be approvedby the Inspector of Mines.

(2) Upon receipt of the test report as perError! Reference source not found., theDepartment will notify to the consumer thetime and day when the Department proposesto inspect and test the installation. Theconsumer shall ensure that the LicensedElectrical Contractor or his representative,technically qualified, employed by him ispresent at the time of inspection to furnish tothe Department any information concerningthe installation required by him. TheDepartment shall provide a copy ofthe inspection report to the consumerand obtain the acknowledgement of theconsumer.

(3) Manufacturer’s test certificate in respect

of all HT apparatus shall be produced, if

required, by the Department.

(4) The Department shall not connect the

conductors and fittings at the consumer’s

premises with its works unless it is reasonably

satisfied that the connection will not at the time

of making connection cause a leakage from the

installation or apparatus of a magnitude

detrimental to safety. The value of the

insulation resistance should be as provided in

Rule 48 of I.E. Rules, 1956.


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(5) If the consumer’s installation is found tobe not safe for connection, the Departmentshall advise the consumer in writingspecifying the defects to be rectified. Onreceipt of intimation of rectification of defects,the Department shall retest the installation.

(6) The Department shall levy no charge forthe first test. Subsequent tests, necessitateddue to faults found at the initial test shall becharged for in accordance with the ratesapproved by the Commission. The Departmentwill not accept any responsibility with regardto the maintenance or testing of wiring on theconsumer’s premises.

4.11 Extensions and Alterations.— (1) Noelectrical installation work, includingadditions, alterations, repairs and adjustmentsto existing installations, except suchreplacement of lamps, fans, fuses, switches,low voltage domestic appliances and fittingsas in no way alters its capacity or character,shall be carried out upon the premises of oron behalf of any consumer, for the purpose ofsupply to such consumer except by anelectrical contractor licensed in this behalf andunder the direct supervision of a personholding a certificate of competency. Extensionor alteration of load to all high tensioninstallations will have to be approved by theElectrical Inspector and similarly for allextensions and alterations of electricalinstallation in mines will have to be approvedby Inspector of Mines.

(2) In the event that the contracted demandor connected load of the consumer is modified,the consumer shall submit a wiring completionreport duly signed by the licensed electricalcontractor in case of LT, and the report issuedby the Electrical Inspector, in case of HT andshall bear the cost of the alteration, if any as aconsequence of the modification in contracteddemand or connected load.

(3) During such time as alterations, additionsor repairs are being executed, the supply tothe circuit which is being altered added to orreplaced must be entirely disconnected and itshall remain disconnected until the alterations,

additions or repairs have been tested andpassed by the Department.

(4) If, as a result of such proposed extensionsand alterations, there is possibility of anincrease in connected load or contract demandover sanctioned connected load or contractdemand, the consumer shall take steps tosubmit a requisition for additional supply.Failure to regularize the increase in connectedload or contract demand may not only resultin billing at the penal rates, as provided inChapter 10 under unauthorized use ofelectricity but may also result in disconnectionof supply after due notice.

4.12 Access to Consumer’s Premises.— (1)Without prejudice to the provisions containedin Part XII, XIV and Section 163 of the act, theauthorized employees/representatives of theDepartment shall not seek entry into theconsumer’s premises beyond point of supply;

(2) An authorized person, at any reasonabletime, and on informing the occupier of theirintention, enter any premises to whichelectricity is supplied or has been supplied bythe Department to any premises upon whichthe electric supply lines or other works havebeen lawfully placed by the Department, forthe purpose of (i) inspecting and readingmeters, (ii) for disconnecting supply, (iii) forremoving the Department’s apparatus, (iv) forinspecting, testing, repairs, replacing, alteringand maintenance of its property or for doingall things necessary or incidental to propercontinuance and maintenance of supply to theconsumer. All such persons visitingconsumer’s premises must carry photoidentity cards issued by the Department andshall produce the same to the consumer or theoccupier on demand. The consumer shouldimmediately check with the Department if thecredentials of representatives are doubtful.

(3) An authorized person shall be entitledto enter the premises immediately afterinforming the consumer, for checkingunauthorized use of energy, unauthorizedadditions and alterations to equipment, theft



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and misappropriation of energy, diversion ofpower, by-passing or tampering of the meteror for inspection and testing. On detection ofunauthorized use of energy, unauthorizedaddition and alteration to equipment, theft andmisappropriation of energy, diversion of poweror bypassing or tampering of the meter theDepartment may take action as per prevailinglaws.

(4) Provided that no inspection, testing orchecking of any domestic premises shall becarried out between sunset and sunrise exceptin the presence of an adult male memberoccupying such premises.

(5) If the consumer does not provide accessto the Department or its authorizedrepresentatives to enter the premises for thereasons stated in Condition 4.12 (3) andCondition 4.12 (4), the Department may givea 24 hours notice in writing to the consumer,of its intention to discontinue the supply. If theconsumer still does not provide access, theDepartment shall be entitled to discontinuesupply to the consumer.

4.13 Rating of Installations.— (1) Theconnected load of Domestic category ofconsumers shall be determined as per theprocedure given in Error! Reference sourcenot found.. Survey of load shall be carried outnormally once in two years. The Departmentmay also carry out verification of load inselected areas periodically. However, if theDepartment has reasons to believe that aparticular domestic connection or a group ofdomestic connections might be involved inunauthorized abstraction of power; anauthorized person for the purpose mayconduct a survey of such consumer’spremises.

(2) The Department shall send formats of‘self declaration of connected load’ as perAnnexure 11 along with electricity bills to allconsumers once in six months. The consumersmay fill-up the form, if his actual currentconnected load is at a variance from therecorded connected load and submit to the

Department while making payment of the bill.The domestic consumers may also declareenhanced connected load of his premises, anytime during the year, by completing the formatgiven in Error! Reference source not found.and submitting the same to the Departmentalong with an application for change inconnected load.

On receipt of application/declaration theDepartment may arrange to conduct a surveyof the premises of the consumer to determinethe load of the premises. In case such a surveyis not carried out within thirty days from thedate of submission and the load applied for ishigher than the recorded load of the consumer,the load declared by the consumer shall bedeemed to have been accepted. TheDepartment shall issue the demand note foradditional charges, if any, immediately.

(3) The connected load of all categories,other than Domestic category of consumers,shall be the aggregate of the manufacturer’srating plates of all energy consuming devices,in the consumer’s premises, which can beused simultaneously. This shall be expressedin kW, kVA or HP. During the process ofdetermination of connected load, if themanufacturer’s rating plate is not available, theDepartment may use suitable apparatus todetermine the load of such device. If, bothair-conditioner and room heater are found inthe same premises, the load of the item withhigher rating shall be taken into account. Itemsstocked for the purpose of sale/repair orgenuinely as spare shall not be considered forthe purpose of determination of connectedload. The Department shall carry outperiodical survey of street lights and recordthe type of lamps being used along with theirload.

(4) All installations other than those ofDomestic category are subject to rating//re-rating by the Department at its discretion.If the consumer is not satisfied with the ratingdetermined by the Department, he may get hisapparatus rated by one of the recognizedengineering institutes approved by theCommission for determination of load of


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apparatus. Both the consumer and theDepartment may appoint their respectiverepresentatives to be present during theprocess of determination of load at theinstitute. The final report issued by theinstitute shall be accompanied with the detailsof test(s) conducted. The rating determined bythe said institute shall be final and acceptedby both the consumer and the Department.

(5) Where for any reason, it is not possibleto determine the maximum demand, powerfactor or any other electrical quantity inrespect of an installation, the Department shalldetermine such quantities periodically byrating/re-rating, and the procedure for thesame shall be got approved by theCommission.

(6) If a consumer applies to the Departmentfor re-rating his installation due to additionsor alterations in the installation, the procedureas stated in Condition 4.13 (1) to (4) shallapply.

4.14 Generators in the consumer’sinstallation and parallel operation with thesupply system of the Department.— (1)Operation of generator in consumer’sinstallation in parallel with the Department’ssystem is permissible only with the writtenconsent of the Department. However, theconsumer may install generator, inverter to useonly in the case of failure of power supply, andthe consumer shall install double link switchchanger so that the current of generator//inverter may not be injected in theDepartment’s distribution system. Thecapacity of the generator/inverter shall not betaken into account for calculation of connectedload.

(2) Where no such consent has been given,the consumer shall arrange the plant,machinery and apparatus of his generatingunits, including an extension of or addition tothe same, to operate in an isolated mode andthe generator, in no case, should getconnected to the Department’s system. TheDepartment, on intimating the consumer, can

enter the premises and inspect thearrangement to ensure that at no time thegenerator gets connected to his system.

(3) Where consent has been given forparallel operation, the consumer shall arrangehis installation to protect it from disturbancesin the Department’s system. The consumershould also ensure that his supply does notget incorrectly connected to the Department’ssystem. The Department shall not be liable forany damage caused to the consumer’s plant,machinery and apparatus on account of suchparallel operation, or any adverseconsequence arising thereof. For paralleloperation with the grid, the consumer shallhave to follow the provisions of the ElectricityGrid Code as specified by Joint ElectricityRegulatory Commission for State of Goa andUTs and other relevant regulations. Theactual operations shall be carried out inco-ordination with both the State TransmissionUtility and the Department.

(4) In case the consumer’s supply getsextended to the Department’s system from agenerator or inverter or from any other source,without appropriate approval from theDepartment, causing damage to theDepartment’s apparatus or to human life, theconsumer shall be made responsible for thesame and shall be liable to fully compensatethe Department for all losses caused to theDepartment or to the Department’s otherconsumers.

4.15 Harmonics.— (1) The Department shallpublicize the need for installation of Harmonicfilters. All HT consumers, and LT commercialconsumers (above 15 KW) to begin with, shallbe given a time period of one year from thedate of implementation of these Conditions,after which, Harmonic filters shall becomemandatory on such consumers.

(2) If the Department detects and proves tothe consumer that the consumer’s system isgenerating harmonics above acceptable limits,the Department shall request the consumer toinstall appropriate harmonic filter and the



461

consumer shall install such filters within aperiod of six months from the date of requestby the Department.

5. Point Of Supply And Department’sEquipment In Premises:

5.1 Point of Supply.— (1) Supply shall begiven at a single point, in premises, at theoutgoing terminal of the Department’s cut-outsfixed after,

(a) Meters in case of Low Tensionconsumers.

(b) Control switchgear that may beinstalled in Department’s or consumer’spremises as agreed mutually in case of HighTension consumers.

The Department shall determine the pointof supply such that the meters and otherequipment are always accessible to theDepartment without obstruction for inspection.

(2) All EHT & HT consumers/applicantsshall provide access to the Department to themeter or metering cubicle.

(3) However, in special cases, theDepartment may agree to give supply at morethan one point in the installation of theconsumer/applicant having regard to thephysical layout of the installation and therequirements of the consumer/applicant. Thearrangement will be subject to the conditionthat separate metering will be done andsummation of demand and energy recordedat all points will be taken as parameters forbilling under the relevant tariff schedule.

5.2 Installation of Equipment at Point ofSupply.— (1) At the point of commencementof supply, the consumer/applicant shallprovide a main switch/circuit breaker from theoutgoing terminal of the meter.

(2) In addition, HT/EHT consumers//applicants shall also provide suitableprotective devices as per the provisions of

Rules 56 and 64 of the Indian Electricity Rules,1956. The system of protection shall be gotapproved by the Department beforecommencement of supply.

(3) In case of HT/EHT consumer//applicant, meter, circuit breakers and itsassociated equipment shall be installed by theDepartment at the point(s) of supply.

(4) HT/EHT consumer/applicant shallinstall step down transformers with a vectorgroup of delta winding on the high voltage sideand star winding on the low voltage side, withthe neutral terminal brought out and solidlyearthed.

5.3 Dedicated Feeder.— (1) Consumersdesirous of getting power supply fromdedicated feeders may make a request for suchfacility to the Department. The dedicatedfeeder shall be extended from the powersub-station to the consumer’s point of supply.In such cases the consumers shall be liable topay the cost of Bay and all protectionswitchgears and its accessories provided atthe power sub-station for this feeder in additionto the cost of the feeder. On receipt of suchrequest, the Department will check thefeasibility, based on merit, of providing adedicated feeder to the consumer’s premises.If found feasible, the consumer will be providedwith a dedicated feeder and the consumer willbe liable to pay additional charges such assupervision charges, etc., as approved by theCommission from time to time. The Departmentshall not extend electric supply to any otherconsumer from the dedicated feeder.

5.4 Department’s Equipment atConsumer’s Premises.— (1) The consumershall provide free of cost to the Departmentnecessary land belonging to the consumer andafford all reasonable facilities for bringing innot only the direct cables or overhead linesfrom the Department’s system for servicing theconsumer, but also cables or overhead linesconnecting Department’s other consumersand shall permit the Department to install allrequisite switchgears and connections thereto


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on the above premises and to extend supplyto such other consumers in the same housingcomplex through the cables and terminalssituated on the consumer’s premises, providedsupply to the consumer in the opinion of theDepartment is not thereby affected.

5.5 Damage to Equipment at Consumer’sPremises.— (1) The meter, cut-out/MCB,service mains and other equipment belongingto the Department, must on no account behandled or removed by any one who is not anauthorized employee/representative of theDepartment. The seals, which are fixed on themeters/metering equipments, load limitersand the Department’s apparatus, must on noaccount be tampered, damaged and broken.The responsibility for the safe custody ofDepartment’s equipments and seals on themeters/metering equipments within theconsumer’s premises shall be on the consumer.

(2) In the event of any damage caused tothe Department’s equipment’s in theconsumer’s premises by reason of any act,neglect or default of the consumer or hisauthorized/representatives, the cost thereof asclaimed by the Department shall be payableby the consumer. If the consumer fails to do soon demand, it shall be treated as acontravention of the terms and conditions ofsupply agreement and the supply shall beliable to be disconnected after due notice. Theconsumer shall however be liable to pay thecharges, as applicable.

(3) The Department is responsible formaintaining the meters and equipments,installed at consumer’s premises from whereelectricity is supplied to the consumer.

(4) If the insulation resistance of theconsumer’s installation is found to be so lowas to prevent safe use of energy, theDepartment or his authorized representativeafter giving 48 hours notice shall, withoutprejudice to other actions as per law,disconnect the supply of power to premisestill the defects are removed, in accordance withRule 49 of India Electricity Rules, 1956.

5.6 Ownership of the equipment andapparatus.— (1) All meters and otherequipments belonging to the Department andinstalled in the premises of the consumer, shallbe and continue to be at all times the propertyof the Department, not withstanding that suchmeters and other equipments or any partthereof, may be fixed or fastened to orembedded, in any part of the consumer’spremises, including land belonging to theconsumer. Such equipment shall not bedisturbed or dealt with in any manner exceptby the employee of the Department dulyauthorized for the purpose.

5.7 Failure of Fuse/Supply.— (1) In theevent of failure of the Department’s servicefuse, at any time, complaint thereof should belodged by the consumer to the Department’slocal office/call center and the Departmentshall ensure registration of complaints onround the clock basis. Only authorizedemployees possessing the photo-identity cardof the Department shall be permitted toreplace these fuses in the Department’s cut-outs. Consumers are not allowed to replacethese fuses. The Department should not allowits employees to carry out any repairs in theconsumer’s installations.

6. Service Connection Related Matters:

6.1 Change of category.— (1) “Category ofConsumer” means the Tariff Schedule underwhich a consumer is billed as per latestapplicable Tariff Order of the Commission. Theapplicant shall apply for change of categoryfrom one tariff rate schedule to another to theconcerned officer of the Department. Tariffchange from any L.T. category to Agriculturecategory shall not be permissible. Tariff changefrom higher rate to lower rate shall be doneonly after completion of compulsory period ofavailing supply as per the agreement.

(2) In case sanction of new category is not

permitted under any law in force, the

Department shall inform the consumer

within 15 days from the date of receipt of

application.



463

(3) The Department shall inspect thepremises and shall change the category withinthe time limit specified in the Standards ofPerformance of Distribution LicenseeRegulations from the date of receipt ofapplication.

(4) Change of category shall be effective fromnext billing cycle.

(5) No case of unauthorized use of energyshall be booked by the Department if detectedafter the consumer had applied for change ofcategory and change is legally permissible.

(6) An application of the consumer forchange of category shall be treated as a freshapplication and he shall deposit processingfees, new additional security, if any, andexecute supplementary agreement ifnecessary.

(7) Where a consumer has been classifiedand billed under a particular category andsubsequently, it is observed that the previousclassification is not correct, the Departmentmay alter the classification and suitably revisethe bills accordingly.

6.2 Transfer of Connection/Change ofName.— (1) A connection shall betransferred in the name of another person uponthe death of the consumer or in case of transferof ownership or occupancy of the premises,upon an application filed transferee or the legalheir or successor of the deceased consumer.

(2) The application shall be accompanied bydocumentary evidence of transfer or legalheirship or succession and proof of no arrearson account of electricity charges on thatconnection.

(3) The Department shall decide the casewithin the time limit specified in the Standardsof Performance of Distribution LicenseeRegulations.

(4) The transferee or the legal heir shallsubmit a fresh agreement, in the prescribed

format, along with outstanding dues, if any,within 14 days of receipt of intimation. Thetransfer shall be affected and a copy of theagreement shall be sent to the consumerwithin 7 days after receipt of fresh agreement.

(5) In case of Govt. residential quarterchange of name in favor of any new occupantshall be allowed after the new occupantfurnishes the letter of allotment and proof ofdate of occupancy in such cases change ofname shall be allowed from date of occupancyprovided there are no arrears outstanding.

6.3 Procedure in Case of Change in Wiringand/or Apparatus or Shifting of Service Linein the Premises of the Consumer.— Theconsumer may apply to the Department for anychanges in their premises related to wiring//apparatus/service line, after clearing all duespending, if any, provided the same are notstayed by any court, subject to the following:—

(a) The consumer shall get all work relatingto wiring on his premises only by or under thesupervision of a Licensed Electrical Contractorand obtain a Work Completion certificate andTest report as per Error! Reference source notfound., as prescribed by Indian ElectricityRules, 1956 until Regulations are issued underthe Electricity Act, 2003.

(b) No reference shall be made to theDepartment if the change in wiring of LT loadsdoes not result in dislocation of the meter orother related apparatus and there is no changein the load. However, the consumer shallproduce the test report as per Error! Referencesource not found., if required by theDepartment at any time.

(c) In other cases, if the consumer desiresto alter the wiring on his premises, or changethe location of meter or other related apparatusor shift the service line on his premises noticethereof shall be sent in writing with themodified wiring diagram and other necessarydetails to the Department. The Departmentshall after due enquiry grant approval,intimating the estimated charges to be


464

deposited by the consumer with or withoutmodification to the proposal, or reject therequest stating reasons thereto, in writing,within the time limit specified in the Standardsof Performance of Distribution LicenseeRegulations.

(d) The work relating to change in wiringshall be done by the consumer through alicensed electrical contractor and the workcompletion certificate along with test resultsshall be provided to the Department. TheDepartment shall inspect the premises toconfirm that the alteration(s) is in accordancewith the approval given by him and the IndianElectricity Rules, 1956 until these Conditionsare issued under the Electricity Act, 2003.

(e) The work of change in position of pointof supply, meter or related apparatus andshifting of service line shall be done by theDepartment at the cost of the consumer. Theestimate for this work shall be sent to theconsumer along with the approval and workshall be completed within the time specifiedin the Standards of Performance of DistributionLicensee Regulations from the date of depositof the estimated cost.

6.4 Procedure for Enhancement of ContractDemand/Connected Load.— (1) Applicationsfor enhancement of load shall be submitted tothe concerned officer of Department in theprescribed form.

(2) The Department shall inspect thepremises within seven days of receipt ofapplication or otherwise as provided in theStandards of Performance of DistributionLicensee Regulations to examine the feasibilityof supply of the enhanced load and intimatethe consumer covering the followingaspects:

(a) Whether the additional power can besupplied at the existing voltage or at a highervoltage.

(b) Whether any addition or alterationsare required to be made to the system andthe cost to be borne by the consumer.

(c) Amount of additional security deposit,cost of additional infrastructure and thesystem strengthening charges if any, to bedeposited.

(d) Change in the classification ofconsumer, if required.

(3) The application for enhancement of thecontract demand will not be accepted if theconsumer has any arrears to the Department.However, the application may be accepted ifthe payment of arrear due from the consumerhas been stayed by a Court of law, or by theCommission or an authority appointed by theCommission.

(4) If supply of enhanced load is foundfeasible, the consumer shall be asked to:

(a) Furnish work completion certificate ofconsumer’s installation and Test report asper Error! Reference source not found. froma licensed electrical contractor wherealteration of installation is involved.

(b) Furnish Letter of approval for theelectrical installation of the consumer fromthe Electrical Inspector, if required.

(c) Deposit additional security deposit,cost of addition or alteration required to bemade to the system, if any, and the systemstrengthening charges as applicable.

(d) Execute a fresh agreement as perenhanced load which shall be enforceableduring agreement period and the oldagreement shall stand terminated.

(5) If no addition or alteration to the systemincluding new/alternate metering arrange-ment is required, the enhanced load will bereleased as specified in the Standards ofPerformance of Distribution LicenseeRegulations subject to completion ofthe requisite formalities. If the system needsany alteration or addition, the procedureas given for a new connection shall befollowed.



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6.5 Procedure for Reduction of ContractDemand/Connected Load.— (1) Application forreduction of load, after the expiry of initialperiod of agreement, shall be made to theconcerned officer of Department in theprescribed form along with the followingdata/documents:

(a) Details of alteration/modification//removal of the electrical installation alongwith work completion certificate and Testreport as per Error! Reference source notfound. from a licensed electrical contractorwhere alteration of the installation isinvolved.

(b) Maximum demand recorded in the lasttwo billing cycles if the meter has facility torecord maximum demand along with theelectricity bills for the same.

(c) Details of generators, if any, installedby the consumer along with copies of thesafety clearance certificate issued by thecompetent authority for installation of thegenerators.

(2) On receipt of the application forreduction of load, the Department afterverification shall sanction the reduction of loadwithin thirty days or notice period fortermination of agreement as specified in theagreement whichever is later from the date ofreceipt of application.

(3) If the sanction is not granted by theDepartment within the period specified inabove Condition 6.5 (2) above, the applicantmay, by a written notice to the Department,draw its attention to the matter and if thedecision is still not communicated to theapplicant within the period of further thirtydays, the permission of reduction of contractdemand shall be deemed to have beengranted.

(4) The reduced Contract Demand shall takeeffect from the first day of the month followingthe month in which the sanction iscommunicated or ‘deemed permission isgranted’.

(5) The above reductions are subject topermissible minimum contract demandspecified in Tariff Order. Request of theconsumer for reduction in contract demand ofhis connection shall not be refused by theDepartment on the ground that there are duespayable to the Department against theconnection.

(6) In all existing agreements executed priorto the commencement of these Conditions, ifthere is any provision regarding restriction onreduction of Contract Demand, the same shallbe deemed to have been modified to the extentof the provision made in this Code.

(7) When reduction of contract demand isagreed to, the consumer shall execute a freshagreement for reduced load. The Departmentshall recalculate the security deposit and anyexcess security deposit shall be adjusted infuture bills not exceeding six succeeding bills.

(8) The reduction of Contract Demand loadshall not be permitted in following cases:—

(i) Arc/Induction furnaces, rolling andre-rolling mills and mini steel plants shallnot be allowed to reduce the load below thetotal rating of machines and furnacesinstalled in the premises, except in case ofremoval of any equipment or replacementof any old equipment by new equipmentand also to the extent of captive generationcapacity that may be installed and isoperating in parallel. Auxiliary load shall beexcluded.

(ii) Contracted load shall not be reduced

below the total rating of installed machines

in case of Small & Medium industrial and

private tube wells of consumers, having no

MDI meter.

(iii) Load shall normally not be reducedwithin initial period of the agreement fromthe date of commencement of supply.However, if the consumer is willing to paythe fixed/minimum charge applicable for thequantum of contracted load surrendered/


466

/reduced for the balance period of initialperiod of agreement or period of noticespecified in the agreement for that categoryof consumer, whichever is later, reductionmay be allowed.

(iv) No application for reduction of loadshall be rejected without recording reasonsand the decision shall be communicated tothe applicant.

6.6 Permanent Disconnection.— (1) Thesupply shall be disconnected permanently infollowing cases:–

(a) With the termination of the agreement.

(b) If the cause for which the supply was

temporarily disconnected is not removed

within the notice period specified in the

agreement for termination of agreement or

initial period of agreement whichever is

later.

(c) On request of consumer.

(d) On non-payment of bills as providedin Condition 9.1 below.

6.7 Notice of Vacation or Transfer ofPremises.— (1) A domestic consumer about tovacate or sublet his premises shall give tothe Department a notice not less than 7 cleardays in writing to that effect and arrange tosettle his account. He may either ask fordisconnection of supply or may transfer theconnection in the name of the new owner//occupier. The Department cannot guaranteethat the meter reading will be taken on therequired date unless due notice and facility torecord the meter reading is given. Failing suchnotice, the consumer will be responsible forall energy consumed on the premises and forthe safety of Department’s apparatus installedfor him on the premises.

(2) In case of consumers, other than thedomestic consumers, the provision inCondition (1) above will apply only in so farthey are inconsistent with the provision of

agreement and where they are notinconsistent; the provision of their respectivepower supply agreement will alwaysprevail.

6.8 Agreement.— (1) An agreement, in theprescribed format (As per Annexure 19 for LTCategory and Annexure 20 for HT Category),shall be executed by the applicant on a stamppaper of a prescribed value, for getting a newconnection and for change in the agreedparameters like contract demand, etc. In caseof single phase domestic and non-domesticconsumers, the application form (Annexure 1)itself shall be treated as agreement and themain ingredient of agreement shall beincorporated in the application form. In anyspecial circumstances, special clauses may beadded to the agreement, if agreed to betweenthe Department and the consumer, providedsuch clauses do not contravene the provisionsof the Electricity Act, 2003 (36 of 2003), theElectricity Supply Code, and other rules andregulations in force. These special clauses shallform a part of the agreement. The mapssubmitted, agreed upon and signed by boththe consumer and the Department shall forma part of the agreement.

(2) The Electricity supplied to the consumershall not be utilized by the consumer in anymanner prejudicial to the Department and allusage must be in accordance with provisionsof the agreement and the Act as applicable.

(3) The compulsory period of availing supplyfrom the date of commencement of supply orinitial period of agreement shall be one yearfor LT consumers and two years for HTconsumers. The Department may modify thestructure of the agreement formats presentlyin use with the approval of the Commission inorder to meet any requirement that may ariseas a consequence of the provisions of theseConditions, so that the format is consistent withthe Act and prevailing Rules, Regulations andthe provisions of these Conditions.

(4) After the expiry of the initial Agreementperiod specified above, the Agreement forpower supply is deemed to have been



467

renewed from year to year thereafter, until itis terminated by either party.

(5) If there is a need to modify/amend theagreement signed between the Departmentand consumer, it can be done by asupplementary agreement by mutualconsent.

(6) Any amendment for the purpose ofchange of name, shifting of premises withinthe same billing area, change in connectedload/contracted load, change of tariff category,etc., shall be done and the same shallbe incorporated in the agreement byexecution of a supplementary or a freshagreement.

(7) A register of agreements executed by allLT and HT consumers shall be maintained bythe Department at its designated office as perAnnexure 12.

6.9 Termination of Agreement.— (1)agreement shall remain in force even aftercompletion of the initial period of agreementuntil it is terminated. Domestic and single-phase non-domestic category of consumersmay terminate the agreement after giving onemonth’s notice. Consumers other thandomestic and single phase non-domestic LTcategory can terminate the agreementon giving three month’s notice. In case of HTand EHT category six month’s notice isrequired:

Provided that the agreement shall normallybe terminated after expiry of the initial periodof agreement. However, if the agreement is tobe terminated for any reasons whatsoever,before expiry of the initial period of agreement,the consumer shall be liable to pay charges asper tariff order for the balance period of thesaid one-year in case of LT and two years incase of HT and EHT or notice period specifiedin the agreement whichever is later.

The Department shall arrange for specialmeter reading, at a mutually acceptable date,to facilitate preparation of the final bill of theconsumer.

The agreement shall be terminated on thelast day of the billing month and theDepartment shall raise the final billaccordingly.

(2) If power supply to a consumer remains

disconnected for a period more than notice

period for non-payment of charges or dues or

non-compliance of any direction issued under

these Conditions, the Department shall issue

a show cause notice, to be replied within seven

days, to the consumer for termination of the

agreement. In case no effective steps are taken

by the consumer for removing the cause of

disconnection and for restoration of power

supply, the agreement of the Department with

the consumer for power supply shall be

terminated on expiry of the period of seven

days, provided the initial period of the

agreement is over. If initial period is not over,

the provision given under Condition 6.9 (1)

above shall apply. During the period of

temporary disconnection the consumer shall

be liable to pay the demand charges or

minimum charges as applicable. The

Department shall record and keep the total

outstanding amount due to the Consumer on

termination of the agreement and shall have

the right to recover the same under RR Act,

Court of Law, if necessary.

(3) On termination of the agreement, the

Department shall be entitled to remove the

service line and other equipment of the

Department for supply of power from the

premises of the consumer. After permanent

disconnection, if the consumer wishes to

revive the connection, then it would be treated

as an application for new connection and

would be entertained only after all outstanding

dues have been cleared.

6.10 Security Deposit.— (1) The Department

may take a security deposit from the

consumers for consumption equivalent to the

estimated consumption for a specific period as

indicated below or as otherwise provided in

Terms and Conditions of Supply in force.


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Nature of Consumer No. of months Remarks

Agricultural Three Annual average to beestimated/considered

Seasonal Two Consumption during theseason of operation to beestimated/considered

Other Consumers Two Annual average to be

estimated/considered

(2) The Consumer shall have the option tomake advance payment and in such an eventsecurity amount shall be proportionately fixed.The procedure for determination of securitydeposit, for different categories of consumers,shall be determined by the Department andapproved by the Commission. The deposit shallbe accepted in the form of cash, cheque ordraft in case of LT consumers and in the formof draft or banker’s cheque in case of HT/EHTconsumers. The Department will maintain aseparate head of account of such securitydeposits. On termination of the agreement, thesecurity deposit will be refunded to theconsumer after adjustment of the amount, ifany, remaining payable by him.

(3) The amount of the security depositobtained from the consumer will be reviewedby the Department, annually on the basis ofconsumption during the last 12 months for LTconsumers, and half-yearly on the basis ofconsumption during the previous six monthsfor HT/EHT consumers. The consumer shallbe required to pay an additional securitydeposit/shall be refunded based on his averageconsumption during the period concerned andthe tariff applicable etc., if it exceeds/is lowerthan the amount of the security deposit heldby the Department, by 20%.

(4) The consumers who were sanctionedadditional load, the additional security depositshall be calculated for the additional loadtreating it as a new service.

(5) On consumer’s request, the Depart-ment can allow the consumer to pay additionalsecurity deposit in maximum threeinstalments.

(6) The Department shall serve a notice ofat least one month to deposit the additionalsecurity deposit. If the consumer fails to paythe additional security deposit as per thenotice, the Department is entitled to refuse ordiscontinue the supply of electricity so longas such failure continue. The consumer willbe liable to pay delayed payment surchargeon reducing balance in case of instalmentsystem if he delays payment of securitydeposit.

(7) The Department shall pay interest, at thebank rate notified by the Reserve Bank of Indiafrom time to time on such security depositstaken from the consumer. In this regard it shallbe the responsibility of the Department to keepa watch on the bank rate from time to time.The interest amount of previous financial yearshall be adjusted in the energy bill issued inMay/June of each financial year depending onbilling cycle.

(8) The security deposit along with interestthereon, if any, would be returned to theconsumer, upon termination of the agreementand after adjustment of all dues, within 60 daysof completion of formalities by the consumer.In case of any delay beyond 60 days period,an additional interest at the rate mentionedabove would be payable to the consumer asapproved by the Commission.

(9) Department shall not take securitydeposit if the person requiring the supply isprepared to take the supply through a pre-paidmeter.

6.11 Recovery of Electricity Charges.— (1)The Department is authorized to recovercharges for electricity supplied in accordancewith such tariffs as may be fixed from time totime by the Commission.

(2) Department shall charge a consumer thetariff for the electricity supplied as approvedby the Commission from time to time.

(3) The Charges shall be recovered throughBilling as provided in Chapter 8 of theseConditions.



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(4) The Department shall be entitled tocharge a consumer wherever applicable thefollowing:—

(a) Charges for the supply of energy asdetermined by the Commission and othertax or duty as notified by the Government.

(b) Wheeling charges and/or surchargesand additional surcharges applicable if any,as determined by the Commission.

(c) Rental, if any, towards meters andother electric plant and equipment ofthe Department as approved by theCommission.

(d) Miscellaneous charges such as penalcharges for exceeding contract demand,delayed payment surcharges and any othercharges applicable if any, as approved bythe Commission from time to time.

(5) Any clarification sought by a consumeron a tariff applicable to him shall be providedby the Department to his satisfaction.

7. Meters:

7.1 Installation of Meters.— (1) (a) Nonew connection shall be given without a Meterand Miniature Circuit Breaker (MCB) or CircuitBreaker (CB) of appropriate specification fromthe date of notification of these Conditions.

(b) The Department shall not supplyelectricity to any person, except throughinstallation of a correct meter in accordancewith the operation and installation of metersregulations issued by the Central ElectricityAuthority under Electricity Act, 2003:

Provided also that if a person makes defaultin complying with the provisions contained inthe above Condition 7.1 the Commission maymake such order as it thinks fit for requiringthe default to be made good by theDepartment or other association or any personwho is responsible for the default.

(2) All consumers shall have to accept theinstallation of an appropriate metering device,load-limiter, tamper proof boxes or other

apparatus when the Department approachesthem to install one, and the consumer shall berequired to provide appropriate and suitablesite for placement of meter and relatedequipments to the satisfaction of theDepartment.

(3) In case of HT/EHT supply, if HT/EHTmetering cannot be readily provided, LTmetering may be provided on the LT side ofthe consumer’s transformer. In such cases,electrical quantities for billing purposes shallbe computed by adding three percent to thereading recorded on the LT meter towardstransformation loss. This arrangement shall inno case continue for more than three monthsand the Department shall arrange to install ameter on the HT side of the transformer withinthe said period including such existingconnections. The Department shall informsuch cases to the Commission.

(4) If supply to an HT or EHT consumer isgiven on an independent feeder for hisexclusive use, the metering arrangement maybe installed both at the consumer’s premisesand at the Department’s sub-station.

(5) The Department is authorized to reviewthe status of the meters already installed in thecontext of upgraded technology becomingavailable and suitability of the site where meteris placed in the consumer’s premises. TheDepartment may install remote meteringdevice in the consumer premises as per thetechnical requirements of the specific device.The Department is also authorized to install‘check meter’ at one consumer’s location orfor a group of consumers.

7.2 Classification of Meters, etc.— (1) TheMeters for new connections shall be ofstandard make that is certified by BIS/IEC/CBIPor any other superior specification as specifiedin Central Electricity Authority Regulations onInstallation and operation of meters, and shallbe of following type(s):

(a) For all domestic and other LT loads lessthan 50 kW loads in Urban and Rural areas -Static single phase/three phase meters


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(b) For LT (contracted load > 50 KW)/HT//EHT consumers:

* Static, 3 Phase Tri-vector meters withMDI.

* The meters shall have a facility for“Time of the Day Metering” with sufficientmemory for accommodating data for 12months.

* Three phase meters for HT/EHTsegment should be capable of recordingwith date and time, the connectionanomalies like phasewise missing potential,phasewise CT reversal, Current unbalance& voltage unbalance.

* The meters shall have anti-tamperfeatures as per CEA regulations mentionedabove.

* The meters shall have facility of remotecommunication for data retrieval throughGSM/Microwave/SCADA/VSAT, usingstandard protocol. The Department shallensure the above within a definite timeframe under intimation to the Commission.

(c) The Department on the consumerrequesting for supply of electricity throughpre-payment meter, may install prepaymentmeters for single phase metering and threephase whole current supply which shoulddisplay the amount left, units consumed, andthe tariff applicable, with a disconnection//tripping switch inside the meter.

(d) Meter Seal should be made from highgrade engineering plastic/polycarbonatematerial having permanent laser engravedunique serial number on seal, capable towithstand the prescribed environmental tests.Sealing shall be done at the following points(as applicable):

* CT Secondary Boxes (in addition to lockingarrangement)

* PT Secondary Box (in addition to thelocking arrangement)

* Meter Cabinet

Note: Seal of the consumer meter shall be removedonly by the Department. No consumer shall tamperwith, break or remove the seal under anycircumstances. Any tampering, breaking or removingthe seal from the meter shall be dealt with as per

relevant provisions of the Act.

(a) For all the 11 KV, 22 KV & 33 KVconsumers, the Department shall introducefacility for taking remote meter reading (GSMtechnique), to extract data from metercentrally, in order to have access on data asand when required.

(b) The accuracy class of meters forEHT/HT/LT (whole current meters)/LT(CT operated) consumers, shall be as laid downin CEA regulations.

7.3 Supply, Installation and Ownership ofMeters and Cut-outs/MCBs/CBs.— (1) TheDepartment shall supply the meter andmetering equipments, cut-out/MCB/CB/loadto consumers at the time of serving newservice connection or at any other time as maybe required. The Department shall keep themeter in proper working condition and theconsumer shall pay the monthly rent, if any,for the meter and metering equipments at therate approved by the Commission. If theDepartment fails to keep the meter or meteringequipment in proper working condition, theconsumer shall not be liable to pay the meterrent for the period the meter remains defective.

(2) At the time of seeking a newconnection, the consumer shall indicate optionin the application form to either purchase themeter, MCB/CB and associated equipmenthimself from the authorized vendor(s)/makesor manufacturers of meter approved by theDepartment, or such approved meter, MCB//CB and associated equipment has to besupplied by the Department:

Provided that it shall be the responsibilityof the Department to ensure that meters ofstandard make only are used as specified inCondition 7.2 above and the CEA Regulationsfor installation and operation of meter. TheDepartment shall not restrict the consumer



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choice to 2-3 make(s)/manufacturer(s) only,but shall offer a wide ranging choice fromamongst the list of approved make(s)//manufacturers. The Department shall put thelist of approved vendor(s)/make(s) ormanufacturers of meter, on their website//display on the notice board/and if requested,supply the consumer with the list of approvedvendor(s)/make(s) or manufacturer(s).

(3) HT and LT consumers, if they opt for

procurement of meter and related apparatus,

shall provide a locked and weatherproof

enclosure of a design approved by the

Department to house the metering equipment

including CTs and PTs. In other cases, these

shall be included in the estimate and provided

by the Department.

(4) In case of connections where cost of the

meter is borne by the consumer, neither meter

rent nor any security for the price of meter,

shall be charged from the consumer.

(5) In case of a consumer, who has borne

the cost of the meter or purchased the meter

himself, the Department shall have the option

to either give to the consumer the depreciated

value of the cost of the meter borne by the

consumer or the meter itself after claiming the

dismantling charges at the time of termination

of the agreement. Depreciation shall be

calculated by straight-line method taking a life

span of ten years.

(6) Meter shall be installed by the

Department at the point of supply either at the

consumer premises or outside the consumer

premises in such a manner that it is always

accessible to the Department for meter reading

and other purposes.

(7) Whenever a new meter is installed

(as a replacement or for a new connection) it

shall be sealed in the presence of the consumer

and a Meter History card shall be prepared in

two copies. The Department shall retain a copy

and the second copy shall be tagged to the

meter. Subsequently, details of any faults in themeter, repairs etc., shall be entered in this cardby the Department. The seal, nameplates anddistinguishing numbers or marks affixed onthe said equipment or apparatus shall not inany way be broken, erased or altered by theconsumer.

(8) A consumer may get a check meterinstalled conforming to the technicalspecifications as laid down in CentralElectricity Authority (Installation andoperation of Meters) Regulations, 2006. Thesecheck meters may be calibrated by theDepartment upon payment of prescribedfee. However, check meter readings shallnot be used for billing purpose by theDepartment.

(9) Meter should be ordinarily fixedoutside the building and inside the boundarywall of the premises in such a manner that itis protected from the elements like weatheretc., and can be read from outside. The meterbox shall normally be mounted at such a heightthat meter reading counter/display window isat eye level (say from 3 feet to 5 feet). In caseof LT consumers meter and the cut-out/MCBor, in case of HT/EHT consumers, meter, circuitbreakers and its associated equipmentincluding cables shall be installed by theDepartment at the point(s) of supply.

(10) All new meters should be installed in atamper-proof meter box. The Department shallprepare and implement a phased plan to installtamper-proof metering boxes for all themeters, which are installed without meterboxes.

(11) In case of semi-permanent houses theDepartment shall ensure that the meter isproperly fixed on a wall and is accessible tothe meter reader. In case the consumer doesnot provide good quality wall for fixing themeter, the Department shall be free to fix themeter on the electricity pole or in a pillar-boxto be provided by the Department. TheDepartment shall also ensure that the earthingof the installation is proper.


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7.4 Testing of Meters.— (1) TheDepartment shall ensure tested meters areinstalled at the consumer premises. Meterspurchased by the consumer shallbe tested, installed and sealed by theDepartment.

The Department shall also conductperiodical inspection/testing of the meters asper the following schedule:

(a) LT Single-phase meters:– at leastonce every five years.

(b) LT 3 phase meters:– at least onceevery 3 years.

(c) Other LT metering systems:– at leastonce every 2 years.

(d) HT meters including MDI:

(i) For EHT consumers – once in sixmonths.

(ii) For HT consumer – at least once ayear.

CT and PT shall also be tested along withmeters.

Records of these test results shall bemaintained in accordance with CentralElectricity Authority (Installation andOperation of Meters) Regulations, 2006.

(2) If required, the Department may removethe existing meter for the purpose of testing.The representatives of the Department must,however, produce an authenticated notice tothis effect and sign the document, mentioninghis full name and designation, as a receipt,before removing the meter. The consumer shallnot object to such removal.

(3) The Department may arrange for thirdparty testing at NABL accredited test labs andrecalibrated if required at manufacturer’s cost,if the testing facility is not available with themfor periodical testing, or in case of consumer’srequest when meter is defective.

7.5 Defective Meters.— (1) The Departmentshall have the right to test any meter andrelated apparatus if there is a reasonabledoubt about the accuracy of the meter, andthe consumer shall provide the Departmentnecessary assistance in conducting of the test.The consumer shall also be present during thetesting.

(2) A consumer may request the Departmentto test the meter, if he doubts its accuracy, ormeter reading not commensurate with hisconsumption, stoppage of meter, damage ofseal by applying to the Department along withthe requisite testing fee. The Department shalltest the meter within 30 days of receipt ofcomplaint as provided in Standards ofPerformance of Distribution LicenseeRegulations. Preliminary testing of meters canbe carried out at the premises of theconsumers through electronic testingequipment.

(i) In case the meter is found O.K., nofurther action shall be taken.

(ii) In case the meter is found fast/slowby the Department, and the consumeragrees to the report, the meter shall bereplaced by a new meter within 15 days,and bills of previous three months prior tothe month in which the dispute has arisenshall be revised in the subsequent bill as perthe test results. In case meter is found to beslow, the additional charges may berecovered in installments not exceedingthree, if the consumer shows his inability topay at a time.

(iii) If the consumer disputes the resultsof testing, or testing at consumer’s premisesis difficult, the defective meter shall bereplaced by a new tested meter by theDepartment, and, the defective meter aftersealing in presence of consumer, shall betested at Department’s lab/Independentlab/Electrical Inspector, as agreed byconsumer in presence of the representativeof both Department and the consumer. Theoption once exercised by consumer shall not



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be changed. The decision on the basis ofreports of the test lab shall be final on theDepartment as well as the consumer.

(iv) In case of testing of a meter in theDepartment’s/Independent test laboratory,

(a) Consumer shall be informed of theproposed date of testing at least 7 days inadvance so that he may be present at thetime of testing, personally or through anauthorized representative. The signatureof the consumer or his authorizedrepresentative shall be obtained on theTest Result Sheet.

(b) In all cases of testing of a meter inthe laboratory, the consumer shall beinformed of the proposed date of testingat least 7 days in advance so that he maybe present at the time of testing,personally or through an authorizedrepresentative. The signature ofthe consumer or his authorizedrepresentative, present shall be obtainedon the Test Result Sheet.

7.6 Meter (Including Maximum DemandIndicator) Not Recording.— (1) The consumeris expected to intimate the Department inwriting, as soon as he notices that meter hasstopped/is not recording. The Departmentshall acknowledge the intimation given bythe consumer.

(2) If during periodic or other inspection bythe Department, any meter is found to be notrecording, or a consumer makes a complaintin this regard, the Department shall arrangeto test the meter within the time specified inthe Standards of Performance of DistributionLicensee Regulations. The meter should berepaired/replaced within the time specified inthe Standards of Performance of DistributionLicensee Regulations.

7.7 Burnt Meters.— (1) In case a meteris found burnt either on consumer’scomplaint or upon the inspection of theDepartment:

(i) Necessary preventive action at siteshall be taken as early as possible to avoidfuture damage.

(ii) The Department shall restore thesupply within 6 hours after bypassing theburnt meter, as specified in Standards ofPerformance of Distribution LicenseeRegulations, if the wiring on consumer’spremises is found o.k.

(iii) Excess loads found, shall be removedor regularized by asking consumer to paythe additional security deposit and any othercharges as applicable.

(iv) A new meter shall be installed bythe Department within 3 days or as specifiedin the Standards of Performance ofDistribution Licensee Regulations.

(2) If possible, the Department shall test theburnt meter removed from the consumerpremises duly following the procedure detailedin Condition 7.5 in case of defective meters.The consumer shall be billed as per theprocedure specified in Condition 8.1 (15)below during the period meter remainsnon-functional.

7.8 Cost of Replacement of Defective/BurntMeters.— (1) The cost of replacement of metershall be borne by the consumer or by theDepartment subject to following conditions:

(i) If, as a result of testing, it is establishedthat the meter was burnt due to technicalreasons viz. voltage fluctuation, transientsetc., attributable to the Department the costof the meter shall be borne by theDepartment. However, if it is established thatthe meter was burnt due to reasonsattributable to the consumer viz., defect inconsumer’s installation, connection ofunauthorized load by the consumer etc., thecost shall be borne by the consumer.

(ii) If it is established, as a result of testing,that the meter was rendered defective dueto tampering or any other deliberate act by


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the consumer to interfere with the meter,the cost of the meter shall be borne by theconsumer as above. The consumer shall beassessed under Section 126 of the ElectricityAct 2003, and shall be punishable as perSection 138 of the Electricity Act, 2003. Inaddition, action as permissible under lawshall be taken against the consumer forpilferage and tampering.

(2) In case the meter is found burnt and thereis reason to believe that an official of theDepartment gave a direct connection, pendingreplacement of meter, a case of direct theft shallnot be booked. Consumer’s complaint forreplacement of burnt meter or the complaintregarding disruption in supply of energy shallbe considered sufficient for this purpose.

(3) In all cases of replacement of a meter,where cost is to be borne by the consumer, heshall have the option to procure the meter andassociated equipment himself in accordancewith Condition 7.3.

7.9 Lost Meter.— (1) A consumer whosemeter is lost shall immediately lodge FirstInformation Report with the appropriate policestation and then shall make a complaint to theDepartment regarding lost meter along withthe copy of the First Information Report.

(2) Power supply of a consumer whosemeter is lost, if cut-off, shall be restored afterinstallation of new meter, provided theconsumer has paid price of the meter, the costof other apparatus and any other applicabledeposits & charges based on the “Schedule ofCharges” as approved or as may be approvedby the Commission.

(3) The Department, for the period for whichthe meter was not available due to loss ofmeter, shall bill the consumer estimatedelectricity charges in the ensuing energy billafter power supply is restored to the consumer.

8. Billing and Payment:

8.1 Meter Reading and Billing.— (1) Inrespect of domestic consumers meter should

be read only during daylight hours. Theperiodicity of the meter reading and billing forvarious categories of consumers shall be givenbelow, unless specified otherwise in therelevant tariff Order of the Commission. TheDepartment may, however, improve upon theschedule if it finds necessary or useful.

Category Meter Reading & Billing

Domestic - Rural & Once in two monthsBPL/LIG

Domestic - Urban Monthly

Non-Domestic-<5 kW-Rural Once in two months

Non-Domestic – Others MonthlyUrban & Rural

LT Industrial Monthly

Agriculture - Rural Once in two months

Agriculture - Urban Once in two months

Street Lights, Water works, MonthlyX-Ray plants, ElectricCrematorium

HT, EHT Consumers Monthly (as far aspracticable on thesame day of themonth)

(2) The Department shall notify for eachcategory of consumer, in the following:—

(i) Date on which bill will be issued everymonth to the consumer,

(ii) Date by which bill will be deliveredto the consumer, and

(iii) Due date for payment of bills.

These will normally be the due dates withvariations not exceeding 2-3 working days, forall billing cycles for that consumer during thatfinancial year.

(3) Meter shall be read by an authorizedrepresentative of the Department once everybilling cycle. Department will provide properphoto identity cards which shall be displayedon his dress so that it is visible. The meterreader shall record the meter reading withdate in the meter card to be kept at consumer’spremises.



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(4) The Department may use hand heldcomputer devices with GSM connectivity,meter reading instrument (MRI) or wirelessequipment for recording meter readings andfor generation of bills on the spot. If bills areprepared on the basis of MRI downloads or ifmeter reading is taken on the basis of remotemeter reading and the consumer wishes tohave a record of the reading taken, he shall beallowed so by the Department’s official takingthe meter reading.

(5) In case, during spot billing procedure,the Department’s representative could nottake meter reading due to the absence of theconsumer, the representative may leave a noteand request the consumer to inform the meterreading over telephone. The consumer maythereafter take the delivery of the bill on anyconvenient date. However this procedure ofreceiving meter reading over telephone shallnot extend beyond one meter reading cycle ata stretch.

(6) The Department would assign a uniqueconsumer number for each consumer andcommunicate the same to the consumer. Theunique consumer number may include polenumber, transformer number, 11kV feedernumber, distribution centre number anddivision number.

(7) It shall be open to the Department toadopt a scheme for pre-payment of electricitycharges till meters are provided as requiredunder the Act for such consumers who aregetting unmetered supply and the details ofsuch pre-payment scheme shall be gotapproved from the Commission.

(8) Bills shall be prepared for each categoryof consumers in accordance with prevailingtariff order.

(9) When supply to a new consumer iscommenced in the middle of a month theDemand Charges, Minimum charges and/orany other similar fixed charges shall be leviedon pro-rata basis for the number of days forwhich supply is given. The units to be charged

under various blocks or slabs shall also beaccordingly prorated. For the purpose of this,the month shall be computed as 30 days.

(10) Separate bills shall be issued for dueswhich may arise because of audit paras orsettlement of various disputes except demandfor additional security deposit. Such billsshould be accompanied with written detailsof basis of billing, period of billing etc.

(11) The Department shall endeavour to takemonthly Meter Reading Instrument (MRI)downloaded for all connections where meterswith MRI download facility are installed.

(12) If for any reason, meter is not accessiblefor reading, the Department will issue aprovisional bill on the basis of averageconsumption of the previous three billingcycles and also send a notice to the consumerto keep the meter accessible at the time ofreading and date given in the notice.

(13) The amount thus billed shall be

adjusted against the bill raised on the basis of

actual meter reading during subsequent

billing cycle. Such provisional billing shall not

continue for more than two consecutive billing

cycles at a stretch. If the meter remains

inaccessible even during the next cycle, the

consumer will be served with a notice, if

available, or, affixed near any entrance of the

premises, to either get the meter read by the

Department within 7 days for reading of the

meter at a fixed time and date failing which

the supply will be disconnected after serving

a 24-hour notice under Section 163 (3) of the

Electricity Act, 2003. The provision shall not

apply in case of a domestic consumer who has

given advance intimation to ED - Goa of the

inaccessibility of the meter for reading due

to the consumer being out of station and if he

has deposited an amount that covers the

minimum/fixed charges for the duration of

the proposed absence. Such provisional

payment shall be adjusted when subsequent

bill is issued on the basis of actual meter

reading.


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(14) It shall be the responsibility of the meterreader to note down the details of everystopped/defective meter, conditions of meter//seal and condition of LCD/LED of electronicmeter and in case of any abnormality shall filea report to the concerned officer who shall beresponsible to take immediate steps to replaceor repair the stopped/defective meter or actiontaken, if required, in accordance withprovisions of the Act.

(15) In order to recover the energy chargesfor the duration when the meter remains non--functional, average monthly consumption ofprevious three meter reading cycles subjectto minimum monthly charges or as otherwiseprovided in the tariff order of the Commissionin force shall be the basis of billing. In case acheck meter is available, the readings of thecheck meter may also be used for assessmentof consumption. In case of HT consumers ifduring the period when the main meter isdefective, the check meter is not installed oris also found defective, the quantity ofelectricity supplied shall be determined asstated above.

(16) The meter reader shall furnish a list ofconnections where the meter reading couldnot be recorded or the meter has not recordedany consumption of electricity, to the officer incharge of the Distribution Centre who shallprepare a list of such consumers where meterreading could not be taken and list of thedefective meters to be replaced and report thesame to the concerned designated officers ofthe Department for taking action as specifiedin the Standards of Performance of DistributionLicensee Regulations.

(17) The officers shall carry out the samplechecking of meter readings as per theschedule drawn out by the Department. Itshould be the endeavour of the Departmentthat meter readings in case of at least 20% ofLT meters are checked in a year by officers ofthe department.

(18) The Department may send bills toconsumers by hand or by post. In case of

hand delivery of bills, proof of service of billshall be maintained at the concerned office.On a written request from a consumer, ED –Goa can send the bill by registered post andthe expenses of such delivery of bill shall berecoverable from the consumer.

(19) The Department would ensuredistribution of bills to the consumers not lessthan 14 days before the due date for payment.The bill shall invariably contain the followingminimum details.

(a) Low Tension Connection Bill

I. Name and address of the consumer.II. Service connection number.

III. Name, address and telephone numberof the distribution center.

IV. Date of issue of bill.V. Period of bill.

VI. Tariff category.VII. Contracted load.

VIII. Single phase or three phase connection.IX. Meter number and make.X. Previous meter reading.

XI. Present meter reading.XII. Units consumed.

XIII. Current month’s charges - EnergyCharges, Fixed Charge, MinimumCharges, Fuel Price and Power CostAdjustment (FPPCA) Charges, Electri-city Duty, Cess, Meter Rent, CapacitorSurcharge, Rebate allowed, others, ifany.

XIV. Arrear electricity charges.XV. Delayed payment surcharge.

XVI. Due date of payment.XVII. Authority in whose favor cheque/Bank

draft is to be issued. (To be printed onreverse of the bill).

(b) High Tension Connection Bill

I. Name and address of the consumer.II. Service connection number.

III. Name, address and telephone numberof the distribution center.

IV. Date of issue of bill.V. Period of bill.

VI. Tariff category.VII. Meter number and make.



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VIII. Multiplying factor.IX. Contracted maximum demand.X. Previous month readings.

XI. Present month readings.XII. Power factor.

XIII. Units consumed.XIV. Current month’s charges - Energy

Charges, Demand Charges, MinimumCharges, Fuel Price and Power CostAdjustment (FPPCA) Charges, Electri-city Duty, Cess, Meter Rent, Power factorSurcharge, Rebate allowed, others, ifany.

XV. Arrear electricity charges.XVI. Delay payment charges.

XVII. Due date of payment.XVIII. Authority in whose favor cheque/Bank

draft is to be issued. (To be printed onreverse of the bill).

(20) The following details would also needto be provided to the consumer as anattachment to the bills or printed on thereverse of the bill:—

(I) Name/address and telephone No. ofcollection centers.

(II) Working hours for collection of bills.

(III) Designation, address and telephone No.of the authority with whom complaintspertaining to bills, meter, meter reading etc.,can be lodged.

(IV) Address and telephone No. of ConsumerGrievance Redressal Forum.

(V) Names of the concerned fuse call centre.

(VI) Any other messages that theDepartment may like to give.

(21) In case the Department is unable tosupply power for a period of 10 days (each dayshall consist of power cut from 00 hours to 24hours) or more in a calendar month to aconsumer who is not otherwise disconnected,it shall charge the consumer in the followingmanner:

(i) Energy charges shall be on the basisof actual meter reading recorded in theenergy meter.

(ii) Other charges shall be prorated on thebasis of the number of days, power wasprovided to the consumer.

22. The Department shall make arrange-

ments to provide guidance and information to

any consumer on telephone and for this

purpose will set-up call center(s). All urban

areas may be brought under this facility in the

first phase and rural areas thereafter. The

details of payment status, arrear status,

authorized load, contract demand etc., may be

provided to the consumer if he discloses his

connection number and address.

8.2 Special Reading of Meters in cases

of Change of Occupancy/Vacation of

Premises for Domestic Consumers.— (1) It shall

be the responsibility of the owner/consumer

to get his connection disconnected and gets

a special reading done by the Department at

the time of change of occupancy or on the

premises falling vacant.

(2) The owner/user of the connection shallmake a request in writing to the Departmentfor disconnection and special reading of meterat least 15 days in advance of the proposeddate of vacation of the premises or change ofthe occupancy, as the case may be. TheDepartment may however, accept a notice ofshorter period. The Department shall disposeof the same as specified in Standards ofPerformance of Distribution LicenseeRegulations from the date of receipt of suchapplication.

(3) The Department shall get the specialreading of meter done and deliver the final bill,including all arrears till the date of billing, atleast 7 days before the vacation of thepremises. The final bill shall also includepayment for the period between the date ofspecial reading and date of vacancy ofpremises on pro-rata basis.


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(4) Once the final bill is raised, theDepartment would not have any right torecover any charge, other than those in thefinal bill, for any period prior to the date of suchbill. It will be the responsibility of theconsumer/owner to make the payment and onreceipt of payment the Department shall issueno dues certificate.

8.3 Payment of Bills.— (1)Consumers shallmake payment for the energy used by themevery month or billing cycle, as per Condition8.1 above.

(2) The payment of bill shall normally bemade at the specified local collection centreof the Department on any working day duringprescribed hours, or through any other facilitylike e-seva, banks, post offices, internet etc.,as may be provided by the Department. TheDepartment shall ensure adequate publicityof the addresses/locations and working hoursof the collection centres including those ofbanks where consumers can make payments.

(3) A consumer must present his energybill at the time of payment, without whichthe payment shall not be accepted.

(4) The consumer, unless otherwisepermitted by the Department, should normallypay the entire amount of the energy bill,including past arrears and interest includedin the said energy bill, in one lumpsum. Anypart payment of the energy bill shall attractprovisions as for non-payment, in respect oflevy of interest and disconnection, for thebalance payment. In case where the consumerhaving arrears and having been served witha notice as given in Annexure 13 as requiredunder Section 56 of the Act, may paythe arrears portion within the period of thenotice and the amount of the current energybill can be paid on the due date of theenergy bill.

(5) Provided further that the non-receipt ofbill or loss of bill does not excuse the consumerfrom discharging his obligation to makepayment within due date.

(6) The Department shall issue a receipt tothe consumer for the payment of electricity billsmade by way of cash or DD/Banker’s Cheque.

(7) Any consumer, whosoever desires to paythe energy bill by cheque drawn on the localbank, shall tender the cheque or shall sendthe same by post/courier, sufficiently inadvance, so as to reach the concerned cashcollection center at least clear two (2) workingdays in advance before the due date ofpayment. Presentation of the cheque is treatedas the receipt of the payment.

(8) If the cheque presented by the consumeris either not realized by his Banker or returnedfor any reason, the Department shall treat theconsumer as defaulter and shall claim interest,delayed payment charges as well as penalty,as approved by the Commission and in additionto bank service charges and administrativecharges as per the Schedule of Chargesapproved by the Commission, from the saidconsumer.

(9) In case a cheque given by the consumeris not honoured and payment is not made,action may be initiated by the Departmentfor disconnection, treating it as a case ofnon-payment as detailed in Condition 9.1. TheDepartment may not accept payment throughcheques from such consumer for a period ofone year from the billing month for which thecheque given by the consumer has bounced.For that particular one year, the consumer maybe required to pay his bill in cash/by DD only.This shall be without prejudice to other rightsof the Department to proceed against theconsumer for dishonour of the cheque.

8.4 Delayed Payment Surcharge.— (1) Aconsumer who neglects to pay his bill withindue date mentioned on the bill is liable for levyof Delayed Payment Surcharge and interest onarrears in accordance with relevant orders ofCommission.

8.5 Advance Payment Towards EnergyBill.— (1) If so desired by the consumer, theDepartment shall permit the consumer the



479

facility to make advance payment for thecharges of electricity supplied.

(2) On payment of the advance amount, theDepartment shall issue a receipt to theconsumer for the amount held as advance.

(3) The Department shall allow rebate on theamount deposited by a consumer at a rateequivalent to the bank rate of the ReserveBank of India.

(4) Bills of the consumers opting for thisarrangement shall be showing the amountdeposited by the consumer, amount adjustedagainst the electricity dues after each billingcycle and the balance left.

8.6 Settlement of Arrears – Payment byInstalments.— (1) The Department may, at itsdiscretion while upholding commercialprinciples, allow the consumer to pay thearrears of energy bill in equated monthlyinstalments; which shall be payable by theconsumer along with the subsequent energybill on or before the due date of the respectiveenergy bill or on such other date as may beapproved by the Department.

(2) The provision of facility to pay the arrearsof past energy bills in monthly instalments shallnot affect the liability of consumer to pay theinterest and additional charges for delayedpayment as per the relevant orders of theCommission from time to time or as per thediscretion of Department, until the arrears arefully paid by the consumer.

8.7 Disputed Bills.— (1) In the event of anydispute in the billed amount, the consumermay lodge a complaint before the designatedofficer of the Department as mentioned in theenergy bill. The supply of electricity shall notbe cut off if such person deposits, underprotest—

(a) an amount equal to the sum claimedfrom him, or

(b) the electricity charges due from himfor each month calculated on the basis of

average charge for electricity paid by himduring the preceding six months,whichever is less, pending disposal ofany dispute between him and theDepartment.

(2) Complaint shall be lodged with thedesignated officer on plain paper along withthe following details:—

(a) Name and address of the consumer alongwith telephone number, if any.

(b) Service connection number.

(c) Category of connection.

(d) Complaint in brief.

(3) The designated officer shall resolve thedispute within a maximum period of sevendays from the date of receipt of writtencomplaint and shall send a report to the officerin charge of the Division/Circle giving reasonsfor the discrepancy if any.

(4) If on investigation, the Department findsthe bill to be erroneous, a revised correctedbill shall be furnished to the consumerindicating the revised due date not less thanseven days of the date of delivery of revisedbill. Excess amount paid by the consumer,if any, shall be adjusted in the subsequentbill(s).

(5) In case it is established that the meterreading recorded was incorrect, responsibilitymay be fixed and the Department may takesuitable action against the responsibleindividual.

(6) In the event that investigations establishthat the original bill was correct, the consumershall be intimated accordingly and notified topay the balance, if any, with surcharge asapplicable within 7 days.

(7) In case the consumer is not satisfiedwith the decision on the dispute, he maytake further action as provided in theJERC (Establishment of Forum for Redressalof Grievances of Consumers) Regulations,2009.


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9. Disconnection Due to Non-Payment ofBill and Restoration of Service:

9.1 Disconnection due to non-payment ofbill amount.— Where a person neglects to payany charge for electricity or any other sum duefrom him to a Department, by the due datementioned in the bill, the Department may,after giving not less than fifteen (15) clear daysnotice as per Annexure 13 in writing to suchperson, without prejudice to his rights torecover such charge or other sum due by suit,cut off supply of electricity, until such chargeor other sum, together with any expensesincurred by him in cutting off and reconnectingthe supply, are paid.

9.2 Disconnection on other reasons.— TheDepartment may also disconnect powersupply to a consumer on any of the followinggrounds after serving proper notice as perAnnexure 14.

(1) At the request of consumer.

(2) Mandated the Department to do so by aperson with legal authority to issue suchnotice.

(3) Entitled the Department to do so underan agreement with the consumer.

(4) The Department reasonably believes thatthe consumer has contravened any of theprovisions of this code, which entitle theDepartment to disconnect the supply.

(5) If the Department reasonably believesthat failure to disconnect may or likely tocause a health hazard or safety risk or damageto property or to the consumer or to anyother person; such as excessive leakagecurrent as provided under 49 of the I.E. Rules,1956.

(6) If the Department reasonably believesthat the consumer’s installation does notsatisfy the applicable rules or any otherreasonable requirements prescribed by theDepartment.

(7) If the security deposit provided by theconsumer has become insufficient or theconsumer has to provide additional securitydeposit, which the consumer has failed todeposit within time limit prescribed.

(8) If default in payment or detection oftheft of electricity under Condition 10.3 (E) (i)and Condition 10.5 (B) (vii) respectively supplywill be disconnected immediately withoutgiving notice.

(9) For not providing access to theDepartment or its authorized representativeunder Condition 4.12 (5).

(10) Where any consumer having more thanone connection defaults in payment of duesrelating to one of the connections.

9.3 Restoration of Power Supply.— (1) Aconnection, which is disconnectedpermanently, shall not be reconnected andthe consumer shall have to apply for a newconnection.

(2) In case of temporary disconnection,supply shall be restored after the cause ofdisconnection has been removed.

(3) If the disconnection was on account ofnon-payment of bill, and in case the consumerrequests for reconnection within a period ofsix months after disconnection, the connectionshall be reconnected within 5 days as specifiedin the Standards of Performance of DistributionLicensee Regulations on an application by theconsumer accompanied with a copy of thereceipt for payment of dues and reconnectioncharges.

(4) If payment is made by Cheque (otherthan Banker’s Cheque) supply may bereconnected after realization of the cheque.

(5) In other cases, the applicant shall applyfor reconnection after removal of the causesalong with:—

(a) Receipt of payment of disconnection//reconnection fee.



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(b) Test report by a Licensed ElectricalContractor as per Error! Reference sourcenot found.

(c) Documentary evidence of removalof cause for disconnection under Condition9.2 above.

The Department shall inspect the premiseson intimation of removal of cause ofdisconnection by the consumer and if he issatisfied that the cause of disconnection hasbeen removed, the supply shall bereconnected as specified in Standards ofPerformance of Distribution LicenseeRegulations.

10. Unauthorized use of Electricity andtheft of Electricity:

10.1 Unauthorized use of Electricity.— (1)The following acts on the part of consumer areto be considered as unauthorized use ofelectricity for the purpose of assessment underthe provisions of Section 126 of the Act:—

(i) Use of electricity by any artificialmeans; or

(ii) Unauthorized use of electricity bymeans without the permission of theconcerned person or authority orDepartment; or

(iii) Use of electricity through a tamperedmeter; or

(iv) Use of electricity for the purpose otherthan for which the supply of electricity wasgiven; or

(v) Use of electricity for the premises orareas other than those for which the supplyof electricity was authorized;

(vi) Use of Electricity in the premiseswhere supply is disconnected by theDepartment.

(2) The following acts on the part of theconsumer shall also be considered as

unauthorized use of electricity and shall alsobe dealt with for assessment under theprovisions of Section 126 of the Act;

(i) Increase in connected or contractedload in excess of the sanctioned load as perthe agreement;

(ii) Extension of power supply beyond thepermitted area of use as in the agreement;

(iii) Shifting of location of meter orunauthorized alterations in the installation;

(iv) Disconnection of neutral; or

(v) Tampering with meter or equipmentsassociated with metering provided by theDepartment and not reported to theDepartment.

10.2 Authorized/Assessing Officer ofDepartment.— Following officers for variousareas/divisions/districts are authorized toconduct inspections as prescribed undersub-section (2) (a) of Section 126 of the Act;

Sr. Category of Designated Authorised/No. Consumer /Assessing Officer

1. Low Tension Consumers As notified by Depart-ment from time to time.

2. High Tension Consumers As notified by Depart-

ment from time to time.

10.3 Procedure for Inspection, ProvisionalAssessment, Hearing and Final Assessment incase of unauthorized use of electricity.—

A. Inspection.— (i) Assessing Officer asappointed by the appropriate Governmentunder Section 126 of the Act on receipt ofreliable information of unauthorized use ofelectricity, promptly conduct inspection andsearch of place or premises whereunauthorized use occurred with due diligence.

(ii) The Assessing Officer, if required to doso, shall produce his photo identity card to theconsumer/person in occupation or possessionor in charge of the place or premises before


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entering the premises. Persons accompanyingthe Assessing Officer shall also carry theirphoto identity cards.

(iii) The access to premises shall be inaccordance to Condition 4.12 of theseConditions and the occupant of the place orpremises of inspection or any person on hisbehalf shall remain present during theinspection.

(iv) An inspection report shall be preparedat site giving details of connected load,condition and details of old seals and resealingdone, working of meter, details of new seals,etc. The report shall mention specificirregularity noticed which has lead toindulgence of unauthorized use of electricityin the format given in Error! Reference sourcenot found.

(v) The report shall clearly indicatewhether or not conclusive evidencesubstantiating the fact that Unauthorized Useof Electricity was found. The details of suchevidence should be recorded in the report. Thereport shall be signed by the Assessing Officerand a copy of the report shall be served onthe person in occupation or possession or incharge of the place or premises as perCondition 11.4 below.

(vi) Within 3 working days of the date ofinspection, the Assessing Officer shall analyzethe case after carefully considering all theevidence including the consumption patternwherever available. If it is concluded that nounauthorized use of electricity has taken place,no further action shall be taken.

(B) Provisional Assessment and Notice tothe Consumer:— (i) If the Assessing Officercomes to the conclusion that unauthorized useof Electricity has been taken place in thepremises, he will serve a provisionalassessment order upon the consumer/personin occupation or in-charge of the premisesunder proper receipt, giving 7 days time forfiling objections, if any, against the ProvisionalAssessment Order and fixing a date of hearing.

The assessment shall be done as per guidelinesprovided at Annexure 18 is appended tothese Conditions of Supply.

(ii) Any person served with the order ofprovisional assessment may accept suchassessment and deposit the assessed amountwith the Department within seven days ofservice of such provisional assessment orderserved upon him. Such payment made shallbe subject to the final order to be passed bythe assessing officer.

C. Hearing & Final Assessment.— (i) On thedate of hearing, the Assessing Officer shallhear the consumer/person in occupation orpossession or in-charge of the place orpremises. The Assessing Officer shall give dueconsideration to the facts submitted by suchperson and pass, within 7 working days, aspeaking order as to whether the case ofUnauthorised Use of Electricity is establishedor not. The order shall contain the brief ofinspection report, submissions made by suchperson in his written reply and also duringhearing.

(ii) A copy of the order shall be served tosuch person under proper acknowledgmentand in accordance with Condition 11.4 below.

(iii) If the assessing officer reaches to theconclusion that unauthorized use of electricityhas taken place, the assessment shall be madefor the entire period during which suchunauthorized use of electricity has taken placeand if, however, the period during which suchunauthorized use of electricity has takenplace cannot be ascertained, such periodshall be limited to a period of twelvemonths immediately preceding the date ofinspection.

(iv) The assessment under (iii) above shallbe made at a rate equal to twice the tariffapplicable for the relevant category of service.

D. Appeal to Appellate Authority Againstthe Final Assessment.— (i) Any personaggrieved by a final order made under



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Condition 10.3 (C) above, may, within thirty(30) days of the said order, prefer an appeal tothe Appellate Authority as prescribed underthe provisions of the sub-section (1) of Section127 of the Act and Rule 3 of Appeal to theAppellate Authority Rules, 2004 as amended.

(ii) No appeal against the order ofassessment under (i) above shall beentertained unless the Consumer/persondeposits one half of the amount assessed bythe Assessing Officer in cash or by way ofbank draft with the Department and enclosesdocumentary proof of such deposit.

(iii) The Department shall not take anyaction for recovery of assessed amount withinthe period of thirty (30) days, mentioned inCondition D (i) above, where the assessedconsumer/person intimates the AssessingOfficer, of his intention of filing an appeal tothe Appellate authority.

(iv) The Appellate Authority shall disposeof the appeal after hearing the parties and passappropriate order and send copy of the orderto the Assessing Officer and the appellant. Theorder of the Appellate Authority shall be final.No appeal shall lie to the Appellate Authorityagainst the final order made with the consentof the parties.

E. Default in Payment of Assessed Amountor Installments thereof.— (i) In case of defaultin payment of the assessed amount or anyinstallment granted or agreed by thecompetent authority, the Department shall,after, giving a 15 days notice in writing,disconnect the supply of electricity, by anysuitable means such as disconnection frompole/transformer, removing meter, electricline, electric plant and other apparatus, as thecase may require. The reconnection shall becarried out as per the provisions ofreconnection laid down in Condition 9.3 ofthese Conditions.

(ii) When a consumer/person defaults inmaking payment of assessed amount, he shallbe liable to pay an amount of interest at the

rate of 16% (sixteen percent) per annum witheffect from the date of expiry of 30 days fromthe date of order of assessment, in addition tothe assessed amount, compounded every sixmonths.

10.4 Theft of Electricity.— Provisions underSection 135 of the Act shall attract, whenevera person dishonestly:—

(a) taps, makes or causes to be made anyconnection with overhead, underground orunderwater lines or cables, or service wires,or service facilities of Department: or,

(b) tampers a meter, installs or uses atampered meter, current reversing transformer,loop connection or any other device or methodwhich interferes with accurate or properregistration, calibration or metering of electriccurrent or otherwise results in a mannerwhereby electricity is stolen or wasted; or

(c) damages or destroys an electric meter,apparatus equipment, or wire or causes orallows any of them to be so damaged ordestroyed as to interfere with the proper oraccurate metering of electricity; or

(d) uses electricity through a tamperedmeter; or

(e) uses electricity for the purpose otherthan for which usage of electricity wasauthorized.

so as to abstract or consume or use electricityshall be punishable with imprisonment for aterm which may extend to three years or withfine or with both:

Provided that in a case where the load

abstracted, consumed, or used or attempted

abstraction or attempted consumption or

attempted use—

(i) does not exceed 10 kilo watt, the fineimposed on first conviction shall not be lessthan three times the financial gain onaccount of such theft electricity and in the


484

event of second or subsequent convictionthe fine imposed shall not be less than sixtimes the financial gain on account of suchof electricity;

(ii) exceeds 10 kilo watt, the fine imposed

on first conviction shall not be less than

three times the financial gain on account of

such theft of electricity and in the event of

second or subsequent conviction, the

sentence shall be imprisonment for a term

not less than six months, but which may

extend to five years and with fine not less

than six times the financial gain on account

of such theft of electricity:

Provided further that in the event of secondand subsequent conviction of a person wherethe load abstracted, consumed, or used orattempted abstraction or attemptedconsumption or attempted use exceeds 10 kilowatt, such person shall also be debarred fromgetting any supply of electricity for a periodwhich shall not be less than three months butmay extend to two years and shall also bedebarred from getting supply of electricity forthat period from any other source orgenerating station:

Provided also that if it is proved that anyartificial means or means not authorized by theDepartment exist for the abstraction,consumption or use of electricity by theconsumer, it shall be presumed until thecontrary is proved, that any abstraction,consumption or use of electricity has beendishonestly caused by such consumer.

Without prejudice to the provision of this

Act, Department may upon detection of such

theft of electricity, immediately disconnect the

supply of electricity:

Provided that only such officer of the

Department, as authorized for the purpose by

the commission or any other officer of the

Department, of the rank higher than the rank

so authorized shall disconnect the supply line

of electricity:

Provided further that such officer of theDepartment, shall lodge a complaint in writingrelating to the commission of such offence inpolice station having jurisdiction withintwenty-four hours from the time of suchdisconnection:

Provided also that the Department, ondeposit or payment of the assessed amount orelectricity charges in accordance with theprovisions of the Act, shall, without prejudiceto the obligation to lodge the complaint asreferred to in the second proviso to this clause,restore the supply line of electricity within fortyeight hours of such deposit or payment.

10.5 Procedure to be adopted by Departmentfor Inspection, Provisional Assessment,Hearing and Final assessment in case of theftof electricity.—

A. Authorized/Assessing officer ofDepartment:

Following officers for various areas//divisions/districts are authorized to to inspectany place or premises where there is a reasonto believe that the consumer/personoccupying the said place or premises isindulging in “Theft of Electricity” asprescribed under sub-section (2) (a) & (b) ofSection 135 of the Act;

Sr. Category of Designated Authorised/No. Consumer /Assessing Officer

1. Low Tension As notified by DepartmentConsumers from time to time.

2. High Tension As notified by Department

Consumers from time to time.

B. Inspection.— (i) The officer as authorizedby the appropriate Government suo-motu oron receipt of reliable information regardingtheft of electricity shall promptly conductinspection and search such premises.

(ii) The Authorized Officer shall, ifrequired, produce photo ID card to theconsumer/person in occupation or possession



485

or in charge of the premises or place. Photo IDcard shall be carried by all those persons whoaccompany the Authorized Officer.

(iii) The provisions of the Code of CriminalProcedure, 1973, relating to search and seizureshall also apply, to searches and seizure underthese Conditions. A list of all items seized incourse of search shall be prepared and signedby all consumers/persons present during thesearch and seizure. The occupant of the placeor premises or any person on his behalf shallremain present during the inspection.

(iv) In all cases of inspection, a report shallbe prepared at site giving details of connectedload, condition and details of old seals, workingof meter, details of new seals and clearlymention any irregularity noticed which maylead to theft of electricity in the format givenin Annexure 16. The Authorized Officer shallcarry seals for this purpose. Any damage//destruction to the electric meter, meteringequipments, apparatus, line, cable or electricalplant of the Department caused or allowed tobe caused by the consumer/person so as tointerfere with the proper or accurate meteringof electricity or for theft of electricity shall alsobe duly recorded in the report. The AuthorizedOfficer shall also prepare a diagram illustratingthe arrangements found during inspectionfor theft of electricity, wherever feasible andsuch diagram shall form a part of inspectionreport.

(v) The report shall clearly indicatewhether a prima-facie case for theft ofelectricity has been established. The reportshall be signed by the Authorized Officer anda copy of report served to the occupant of thepremises or his/her representative at siteimmediately as per Condition 11.4 below.

(vi) The authorized officer upon detectionof such theft of electricity disconnects thesupply of electricity immediately.

(vii)As per the provisions of the Act, theAuthorized Officer shall lodge a complaint inwriting relating to committing of offence in

police station having jurisdiction withintwenty-four hours from the time of detectionof theft of energy and disconnection of supplyof electricity to the premises.

C. Provisional Assessment and Notice tothe Consumer.— (i) After the AuthorizedOfficer comes to the conclusion that theft ofElectricity has taken place in the premises (asdefined under Section 135 of the Act), he shallserve a provisional assessment order upon theperson in occupation or in-charge of thepremises, giving 7 days time under properreceipt, for filing objections, if any, against theProvisional Assessment Order and fixing adate of hearing. The assessment shall be doneas per guidelines provided in Annexure 18 anda notice shall be issued in the format atAnnexure 17 appended to these Conditions.

(ii) Any consumer/person served with theorder of provisional assessment shall acceptsuch assessment and deposit the assessedamount with the Department within sevendays of service of such provisional assessmentorder upon him.

D. Hearing & Final Assessment.— (i) On thedate of hearing, the Assessing Officer shallhear to the consumer/person in occupation orpossession or in-charge of the place orpremises. The Assessing Officer shall give dueconsideration to the facts submitted by suchconsumer/person and pass, within 7 workingdays, a speaking order. The order shall containthe brief of inspection report as per Annexure18, submissions made by such consumer//person in his written reply, and duringhearing.

(ii) A copy of the order shall be served tosuch consumer/person under proper receipt,and in case of refusal to accept the order or inabsence of such person, shall be served onhim under Registered Post/Speed Post/Courierpost. The consumer/person in occupationor possession or in charge of the place orpremises shall be required to make thepayment within 15 days of receipt of finalassessment order.


486

(iii) If the Assessing Officer reaches to theconclusion that the theft of electricity has takenplace, the assessment shall be made for theentire period during which such theft ofelectricity has taken place and if, however, theperiod during which such theft of electricityhas taken place cannot be ascertained, suchperiod shall be limited to a period of twelvemonths immediately preceding the date ofinspection.

(iv) The assessment under (iii) above shallbe made at a rate equal to three times the tariffapplicable for the relevant category of service.

(v) The Department on deposit or paymentof the assessed amount or electricity chargesin accordance with complaint as referred toin the Condition 10.5. (B), restore the supplyof electricity as per the provision ofreconnection laid down in Condition 9.3above.

10.6 Tampering or damage to electricalplant lines or meter.— If the electrical plant,lines or meter or any other equipment of theDepartment placed in the consumer premisesis found tampered or damaged, theDepartment shall be entitled to recover theexpenses incurred, for restoration of suchplant, line, meter or equipment, withoutprejudice to his right to take action underappropriate provisions of the Act, includingdisconnection of supply for non-payment of thecost for replacement/rectification, and actionfor theft or unauthorized use, as the case maybe.

10.7 Voluntary Declaration of TamperedMeters.— In case a consumer comes forwardand voluntarily declares tampering of meterand/or seals:—

(a) The tampered meter shall be replacedwith a new meter by the Department//consumer, as the case may be, immediatelyand the Department shall raise theassessment bill at normal tariff for the periodof last 3 months for domestic andagriculture, and 6 months for all other

consumers reckoned from date ofdeclaration.

(b) The energy bill, for the period themeter is not replaced, shall be sent as perthe procedure for defective meters.

(c) No case shall be lodged in the case ofa consumer who voluntarily declares thetampered meter and pays the requisitecharges in time.

(d) In case of default in payment, theprocedure for booking the case of consumershall be followed.

10.8 Assessment Bill.— While making theassessment bill, the Department shall givecredit to the consumer for the payments forenergy consumption already made by theconsumer for the period of the assessment. Theassessed bill shall be prepared after excludingthe payment for energy consumption alreadymade by the consumer. The bill shall clearlyindicate the timing, days and place where it isto be deposited.

10.9 Offences and penalties in respect ofsupply of electricity.— Offences and penaltiesin respect of supply of electricity has been dealtin detail under Section 135 to 152 of theElectricity Act, 2003 as amended from time totime, which shall be binding on both theDepartment and the consumer or the personconcerned.

11. Miscellaneous:

11.1 Resale of Energy.— No consumer shallbe permitted to resale energy purchased fromthe Department in bulk to any third party,unless such consumer holds an appropriatelicense/franchisee granted by the Commissionunder the provisions of the Act except SinglePoint Connections such as Multi-ConsumerComplex including Commercial Complexes,and Group Users as provided in Condition 3.6.

11.2 Force Majeure and Restrictions onSupply of Power.— The Department may directthe consumer to curtail, stagger or altogetherstop using supply in any of the followingconditions and the consumer shall not be liable



487

for any claim or compensation on account ofloss or damage arising out of failure of supplyin such conditions;

(i) When such failure is due to cyclone,

floods, storms or other occurrences beyond

the Department control directly or indirectly

and due to war, mutiny, civil commotion, riot,

strike, lockout, fire, flood, tempest, lightning,

earthquake or other forced incidents such as

break down of equipment, overhead lines and

cables or causes beyond the control of the

Department.

(ii) In the event of restriction on power

supply imposed by the Commission under

Section 23 of the Electricity Act, 2003.

(iii) In case of a major breakdown in the

supply system of the Department such as

Grid Failure that warrants curtailment of

load.

11.3 Other Codes and Regulations.—

Consumer shall ensure that new buildings,

structures, additions, modifications and any

other construction projects that the minimum

clearances, required from existing supply lines

of the Department are maintained. These

minimum clearances are specified in the

Indian Electricity Rules, 1956.

11.4 Service of Notice.— (1) Service of any

notice on the consumer may be effected either

by delivering the notice to the consumer in

person under proper receipt by an official of

the Department or by dispatching the notice

by registered post or courier post or by

publication in two largely circulated daily

newspapers commonly read in the concerned

locality. In the case of an individual consumer,

service of notice to the consumer’s spouse or

his representative, and in the case of a firm,

company or corporation, on the Managing

Director, Director or Principal Officer or an

authorized person of such a concern, shall be

taken as sufficient service for the purposes of

these conditions of supply. E-mail facility shall

also be additionally used without prejudice

to the above, wherever possible by the

Department.

(2) If a consumer refuses or avoids receiving

the notice, the service may be effected by

affixing the notice at a conspicuous place on

the premises of the consumer, in the presence

of two witnesses or by publication in two

largely circulated daily newspapers commonly

read in the concerned locality, and in such

cases an endorsement shall be made on the

copy of the notice. This affixture or publication

shall be deemed as sufficient for service of

notice.

11.5 Power to amend.— The Department

may, at any time, vary, alter, modify or amend

any provisions of these Conditions in line with

JERC Electricity Supply Code Regulations,

2010 or thereof.

11.6 Power to Remove Difficulties.— If any

difficulty arises in giving effect to any of the

provisions of these Conditions or there is a

dispute regarding interpretation of any

provision, the matter may be referred to the

Commission, who after consulting the parties

effected where considered necessary, may

pass necessary orders to remove such

difficulties or disputes of interpretation.__________

Annexure 1: Requisition for Supply of Energy

(As per the Provisions of Condition 3)

To

The Executive Engineer(Electrical)/Assistant Engineer(Electrical)/Officer-in-charge//Sub-Section,Electricity Department,Government of Goa,Division/Sub-Division …………Goa

Sir,

I/We hereby submit application for:- Single Phase//Three Phase-L.T/H.T Supply:


488

New Connection (Permanent) Additional Load Reduction of Load

Change in Contract Demand Change of Name

New Connection (Temporary) From ........................... To ................................

Energy Meter Department Own

Meter box including MCB Department Own

and request to supply energy to the premises owned/occupied by me/us and situated within the area ofGoa Electricity Department.

I/We further request you to supply me/us with the necessary meter. I/We agree to give you such securitythat may be required as per rules, whenever called upon to do so. I/We shall abide by the rules & regulationsprescribed by JERC & Electricity Act, 2003 and amendments therein from time to time.

The details are as stated herebelow:—

Applicant’s Name/Address (Block letters) :.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Applicant’s Telephone No. ………………………………………… Mobile No. ………………………………Email address: ……………………………………………………………..…………………………………………….

Status of the applicant with respect to the premises [i.e. Owner/Occupier/Authorised Person/Director]:.......................................................................................................

Description of the premises/firm: ............................................................................................................................................

No./Name.......................................................................................................................

Street.................... Town/Village.......................................... Taluka.................................... District.....................................Name & Present Address of the Owner [if the premise belongs to another person]:.................................................................................................................................................................................................................................................................................

The purpose of electricity [Domestic/Commercial/Agriculture/Industrial/Public Water Works/Ice Plant/IT//Street Light/Others (Pl. specify)]: For ............................................................... use.

1. The following are my/our requirement of connected load:

Type of Load No. of points Load in Watts/HP/kW Total Wattage/HP/kW

Light

Fans

Air-conditioner

Heating appliances

Plug point 5 amps

Plug point 15 amps

Industrial power/motor/apparatus

Others

Total



489

2. Total connected load applied for: Watts/kilo Watts/HP ......................................................................................

3. Level of supply voltage (low voltage/11kV/33kV/110kV/.........................................kV:.....................................

4. The system of wiring will be:.........................................................................................................................................

5. The wiring work will be carried out by:

Wiring Contractor’s Licence No…………………………………………...........………………………………….

Name…………………………………………………………………………………………………………………...

Address:………………………………………………………………………………………………………………..

Yours faithfully,

(Applicant’s dated signature)Name of Applicant..........................................................

Date: The...................................................... .day of ............................................ 20 ............

Notes: (1) Attested copies of relevant document/NOC/clearances attached. (Please bring originals for verification)

a. Proof of Ownership of Premises or Proof of occupancy [Registered deed (for lease/rental/transfer etc.)];b. Copy of Land Revenue receipt giving the Revenue Plot No. (In case of agriculture/irrigation pump set);c. Permission of landlord along with proof of ownership (In case of Tenancy);d. Copy of last bill paid (For load extension/reduction/Change of Contract Demand);e. Partnership deed, authorization in the name of the applicant for signing the requisition form and agreement

(In case of Partnership Firm);f. Memorandum and Articles of Association and certificate of incorporation together with an authorization

in the name of the applicant for signing the requisition form and agreement along with permanent

address (In case of a Public or Private Limited Company).

2. The applicant is requested to fill in the blanks, strike out the clauses which are not applicable & attachrelevant documents.

3. The Electricity Department shall not be bound to comply with any such requisition under Section ‘43’of the Electricity Act, 2003 unless & until the applicant abides by the terms stated herebelow:

(a) Within 15 (fifteen) days after serving of power availability notice in writing by the ElectricityDepartment, the Applicant shall tender duly executed and binding Agreement in prescribed by theDepartment to take supply of electricity for 1 (one)/2 (two) year (s) in case of LT/HT consumers.

(b) If required by the Electricity Department so to do, pays to the Electricity Department the serviceconnection charges as may be determined by the Commission for the purpose of the supply upon theproperty in respect of which the requisition is made.

4. In lieu of the contract referred to in Note 2(a) above, the Department is prepared to accept a declarationin the following from subject to deposit of any required security by the applicable:—

Declaration

I/We hereby declare that I/We desire to have and agree with the Electricity Department to take supply ofenergy for the purposes mentioned in the requisition for a period of not less than one year for LT consumerand not less than two years for HT/EHT consumer from the date of commencement of the supply as determinedby the Electricity Department and to be bound to the provisions of the Electricity Act, 2003 and to pay theElectricity Department’s charges, appropriate tariffs applicable to me/us and Conditions of Supply as areapplicable from time to time and in force.

Affix here One rupee fifty paise self adhesive

stamp

Applicant’s Signature


490

Annexure 2: Acknowledgment of Application

(As per the Provisions of Condition 3.6)To,Shri/Smt./M/s. _________________________,______________________________________________,______________________________________________,

Subject: Acknowledgment of Application.

Dear Sir/Madam,

We have received your application for requisition for supply of energy as per following details.

Application No.:______________________ Date of Receipt: _______________________

Purpose of supply:__________________________________________________________

Thanking you, Yours faithfully,

Date: OFFICER-IN-CHARGE

___________

Annexure 3: Notice for Shortcomings in Application

(As per Provisions of Condition 3.5 and 3.6)

To,Shri/Smt./M/s. _________________________,______________________________________________,______________________________________________,

Subject: Shortcomings in the Application.

Dear Sir/Madam,

This has reference to your Application No. dated ______________ for____________________________.After detailed scrutiny, the Department found following shortcomings:

1._________________________________________________________________________

2._________________________________________________________________________

3._________________________________________________________________________

4._________________________________________________________________________

Thanking you,Yours faithfully,

OFFICER-IN-CHARGEDate:



491

Annexure 4: Charges for New Connection

(As per Provisions of Condition 3.6)To,Shri/Smt./M/s. _________________________,______________________________________________,

Subject: Charges for New Connection.Dear Sir/Madam,

This has reference to your Application No. dated __________ for__________________________________.

Following are the estimated charges for releasing new connection:

Sr. No. Particulars Amount (Rs.)

1. Security deposit2. Service connection charges3. Charges for laying the Service Line &/Distribution Mains (including labour,

supervision, material, taxes as applicable) *Detailed estimate is attached herewith

4. …………………………….5. …………………………….

Total

* As per clause 3.4 (1), in case the consumer decides to execute the work on his own as per the estimatesand layout approved by the Department through an appropriate class of licensed electrical contractor, theconsumer shall be required to pay the supervision charges as applicable. The Department may ask fordocumentary evidence to verify the quality of materials used.

Thanking you,

Yours faithfully,


_____________

Annexure 5 : Wiring Contractor’s Completion and Test Report

(As per Provisions of Condition 3.6)

Application No………………......... Tariff applicable………........…............… Place………………………………....…

Load sanctioned……………......... Deposit amount…………......………….... Date……………………………..……..

No. of outlets…………………........ Receipt No……………………………….

To,The Electricity Department,Government of Goa.

I/We wish to inform you that the installation at………………..occupied by ………………...............…………has been completed by me/us in all respects and is now ready for test.

I/We enclose herewith two duplicate detailed wiring diagrams for this installation along with descriptionof the wiring.

The details of the installation and test obtained are as follows:


492

Nature of Demand No. of points Wattage of points Total wattage Insulation resistance Remarks

To earth Between No. of distribution poles boards, starters, iron

clad switches,

etc.

LIGHTINGLights

(a) Drops(b) Brackets(c) Watertights(d) Other

Nature of Demand No. of points Wattage of points Total wattage Insulation resistance Remarks

To earth Between No. of distribution poles boards, starters, iron

clad switches,

etc.

FittingsFansWall plugs

DOMESTICAPPLIANCESCookersRefrigeratorsWater Heaters//GeysersAir-ConditionersOther purposes

Wall Plugs

MOTORS Number BHP each Total BHPIndustrialPumpsOther purposes

Total Load

CAPACITORSMakeRating KVA

MCBMakeAmps

METER BOXMakeSize



493

1. Size of wire of installation open/casing and capping/conduit wiring etc., adopted should be given underdescription.

2. The wiring diagram & description of wiring should be signed by the wiring contractor.

The installation was tested by me on ……......./............./20......

Customer’s Signature: Supervisor’s Signature: Wiring Contractor’s Signature:

Address: Certificate No.: License No.:

Address: Address:

___________

Annexure 6: Notice for Joint Inspection of Premises

(As per Provisions of Condition 3.6)To,Shri/Smt./M/s. _________________________,______________________________________________,______________________________________________,

Subject: Joint Inspection of premises.Dear Sir/Madam,

This has reference to your Application dated __________for ___________________________________. For processing the said Application further, the undersigned or any other Officer/Employee of the Department,duly authorized by the undersigned, shall visit the above mentioned premises on ____________ at _________,to conduct the study of technical requirement for giving power supply/additional power supply/shifting ofservice line and to inspect the premises. This may please be treated as notice for inspection of premises. You,along with your Electrical Contractor, may remain present at the time of the proposed inspection. In case ofany unforeseen situation if the visit is required to be rescheduled, new date will be intimated later.



___________

Annexure 7: Notice for Taking Power Supply

(As per Provisions of Condition 3.3)Date:

To,Shri/Smt./M/s. ___________________

Sub:- Notice for taking power supply.

Dear Sir/Madam,

This has reference to your Application No. dated ________________ for_____________________________

_____________________________________________________________________________.

We, the Electricity Department, Goa hereby confirm that we have completed the work of extension ofdistribution mains and we are ready to give you the electricity supply.


494

We hereby inform you that you will have to start taking power supply within 1 (One) month (For LT supply)/ 3 (Three) months (For HT or EHT supply). (Strike out whichever not applicable).

If you fail to avail supply within the notice period, the agreement shall come into force from the dayfollowing the end of the notice period, and thereafter you shall be liable to pay charges as applicable, as perthe agreement.


Officer-in-chargeGoa Electricity Deptt.

___________

Annexure 8: Format of Priority Register

(As per Provisions of Condition 3.8 )

1. Where no extension of distribution mains is required.

Sr. No. Name of Consumer Consumer Receipt No. Section Date of Applied RemarksCategory office receipt load (if any)

of application (kW/KVA)

1.

2.

3.

4.

2. Where extension of distribution mains upto two poles is required.

Sr. No. Name of consumer Consumer Receipt No. Section Date of Applied Remarkscategory office receipt load (if any)


1.

2.

3.

4.

3. Where extension of distribution mains of more than two poles is required.

Sr. No. Name of consumer Consumer Receipt No. Section Date of Applied Remarkscategory office receipt load (if any)


1.

2.

3.

4.



495

Annexure 9 : Capacitor Rating


Recommended capacitor rating for direct connection to induction motor to improve factor to 0.95 orbetter at all loads.

Capacitor rating in KVAr when motor speed is Capacitor rating in KVAr when motor speed is

Motor 3000 1500 1000 750 600 500 Motor 3000 1500 1000 750 600 500HP rpm rpm rpm rpm rpm rpm HP rpm rpm rpm rpm rpm rpm

2.5 1 1 1.5 2 2.5 2.5 105 22 24 27 29 36 415 2 2 2.5 3.5 4 4 110 23 25 28 30 38 437.5 2.5 3 3.5 4.5 5 5.5 115 24 26 29 31 39 4410 3 4 4.5 5.5 6 6.5 120 25 27 30 32 40 4612.5 3.5 4.5 5 6.5 7.5 8 125 26 28 31 33 41 4715 4 5 6 7.5 8.5 9 130 27 29 32 34 43 4917.5 4.5 5.5 6.5 8 10 10.5 135 28 30 33 35 44 5020 5 6 7 9 11 12 140 29 31 34 36 46 5222.5 5.5 6.5 8 10 12 13 145 30 32 35 37 47 5425 6 7 9 10.5 13 14.5 150 31 33 36 38 48 5527.5 6.5 7.5 9.5 11.5 14 16 155 32 34 37 39 49 5630 7 8 10 12 15 17 160 33 35 38 40 50 5732.5 7.5 8.5 11 13 16 18 165 34 36 39 41 51 5935 8 9 11.5 13.5 17 19 170 35 37 40 42 53 6037.5 8.5 9.5 12 14 18 20 175 36 38 41 43 54 6140 9 10 13 15 19 21 180 37 39 42 44 55 6242.5 9.5 11 14 16 20 22 185 38 40 43 45 56 6345 10 11.5 14.5 16.5 21 23 190 38 40 43 45 58 6547.5 10.5 12 15 17 22 24 195 39 41 44 46 59 6650 11 12.5 16 18 23 25 200 40 42 45 47 60 6755 12 13.5 17 19 24 26 205 41 43 46 48 61 6860 13 14.5 18 20 26 28 210 42 44 47 49 61 6965 14 15.5 19 21 27 29 215 42 44 47 49 62 7070 15 16.5 20 22 28 31 220 43 45 48 50 63 7175 16 17 21 23 29 32 225 44 46 49 51 64 7280 17 19 22 24 30 34 230 45 47 50 52 65 7385 18 20 23 25 31 35 235 46 48 51 53 65 7490 19 21 24 26 33 37 240 46 48 51 53 66 7595 20 22 25 27 34 38 245 47 49 52 54 67 75100 21 23 26 28 35 40 250 48 50 53 55 68 76

Recommended capacitor rating for direct connection to welding transformers for power factor correction.

Single phase Single Operator

Continuous Rating KVA Capacitor Rating KVA

9 512 6.518 1024 12.530 1536 2057 2595 45128 50160 75


496

Annexure 10: Determination of Connected Load

(As per the Provisions of Condition 4.13)Domestic Connection

1. Name of the consumer: _______________________________________________

2. Address: _______________________________________________

_______________________________________________

3. Consumer Number (for existing connections): _______________________________

4. Electrical equipments proposed to be put to use: (Please fill-up the following table to enabledetermination of the connected load. Normally the actual load of each item will be considered to determinethe connected load at the premises. In case of non availability of the rated capacity of any item, the loadshown below shall be considered).

Sr. No. Item Load per item No. Total load(Watts) (Watts)

(1) (2) (3) (4= 2 X 3)

1. Bulb As per actuals2. Tube light (Fluorescent)

4’ 402’ 20

3. Fan 604. Tape-recorder/Music system 255. Television

Colour 100 Black & White 60

6. Mixer 607. Refrigerator 200 or actual8. Cooler 200 or actual9. Heater (for cooking and water heating) 1000

10. Washing machine 750or as actual

11. Geyser 1500/2000or as actual

12. Microwave Oven 2000 200013. Air Conditioner (1 T/1.5 T/2.0 T) 1500/2000/225014. Split Air Conditioner 1.5 ton 225015. Computer 10016. Printer 15017. Water lifting Pump set 375 or actual18. Inverter to be used in case of power

failure for own use NIL19. Spare plug points20. (a) 5 Amp 100 W21. (b) 15 Amp 1000 W22. Others - on Actuals23.24.25.

Total



497

Note: (a) 1/3rd of the total unused plugs in case of domestics and general purpose supply and 50% (half) ofthe plug points of the commercial category shall be counted for computing connected load.

(b) Defective appliances like cooler, freeze, T.V., iron, oven, etc., which are not connected and not workingshall not be taken into account.

(c) In some domestic connections Geyser, Room Heater and Air-conditioner (without heater) are installed.The load of Geyser(s) and Room Heater(s) shall be accounted for billing for the month of December, January& February and the load of Air-conditioner(s) (without heater) shall be taken into account for the month ofApril to September. The load of Air-conditioner(s) with heater(s) shall be accounted as connected load for fullyear.

(d) Any other item of load not included above shall be taken as per manufacturers rating.

(e) Fraction of load in kW shall be taken as next higher whole number for the purpose of billing or asotherwise provided in the tariff order.

(f) Assessed load may be upto 105% of the approved connected load.

Signature of the Consumer Signature of the Department’s representative

Date: ________________ Date: ________________

Place: ______________ Place: ______________

___________

Annexure 11: Self Declaration of Connected Load

(As per the Provisions of Condition 4.13)

1. Name and address of the Consumer: ______________________________________ _______________________________________

2. Consumer No./Account No.:______________________________________________

3. Category of Consumer:__________________________________________________

4. Purpose of Supply:______________________________________________________

5. Details of load connected:

Sr. No. Name of Appliance Load (W) Nos. Total load (kW/HP)

1.2.3.4.5.6.7.8.9.

Total Aggregate Load: _________________

Note: In case of HT/EHT the details of transformer installed and the Connected Load to be furnished

6. Sanctioned Load:_________________________________________________

7. Extra Load:______________________________________________________

Date: Signature of the Consumer


498

Annexure 12: Format of Register of Agreements


1. High Tension Consumers

Sr. No. Name of Consumer Consumer No. Section office Date of Agreement Contracted ContractedConsumer category Load Demand

(kW/kVA) (kVA)

1234

2. Low Tension Consumers

Sr. No. Name of Consumer Consumer No. Section office Date of Agreement Contracted RemarksConsumer category Load (if any)

(kW/kVA)

1234

__________

Annexure 13: Notice of Disconnection

(As per the Provisions of the Condition 9.1)

To, Date:

Shri/Smt./M/s. ___________________________________________________________________________________

Sub:- Notice of disconnection of supply under Section 56 of Electricity Act, 2003.

Please refer bill for the month of _________ and arrange to pay the arrears of Rs._________.

In case of failure to effect the payment as above, your supply will be disconnected after expiry of 15 cleardays of this notice as per Condition 9.1 of the Conditions of Supply of Electrical Energy and as per provisionsunder Section 56 of Electricity Act, 2003.

Thanking you,

Yours faithfully,

Officer-in-charge,Goa Electricity Deptt.



499

Annexure 14: Intimation to Consumer after Temporary Disconnection of Supply


From……………………………………………………………………………….……………………………………….……………………………………….

No…………………….. Dated: …………………………….

Reference:

Connection No………………………………………………..Consumer Category………………………………………..Contracted Load……………………………………………..

This is to inform you that the supply to your service connection has been temporarily disconnected witheffect from ……………….........................................……………………………..............…………………………………….due to following reasons: …………………………………………………………..............……………………………….………………………………………………………………………………………….............…………………………....….…………………………………………………………………………………………............………………………….……

You are requested to remove the cause (s) of disconnection and intimate this office at the earliest. You are alsorequested to pay sum of Rs. ………………………… towards, reconnection charges and *……………………………………………………………..

If the cause of disconnection is not removed to the satisfaction of this office, your supply will be permanentlydisconnected.

Thanking you,

Yours faithfully,

Name, Signature & Designation

* Mention if any other dues is to be deposited and also give breakup of the total sum.

____________

Annexure 15: Inspection Report

(Under Section 126 of the Act and Condition 10.3)Sub-Division:

1. Inspection notes of Shri ________________________________Dated___________20__

Time of Inspection: _____________________Total time of inspection:______________

2. Name and address of the occupant of the place/premises:________________________________________________________________________________________________________________________________________________

3. Person present at the time of inspection:

Name Signature (i) ___________________________ ________________________________

(ii) __________________________ ________________________________

(iii) ___________________________ ________________________________


500

4. Any other person available at the time of inspection and his/her relationship with the occupant of the place/premises:_____________________________________________

5. Any other departmental staff present:_______________________________________

6. Other Details

1. Service Connection No.:_______________________________________

2. Circle/Division/Sub-Division:____________________________________

3. Category:___________________________________________________

7. Meter diagram indicating the seals position & their condition:

Location of the meter Height of the meter

Impression on Seals Impression on Seals

Before Inspection After Inspection

8. Meter Reading:

(i) kWH:___________________________

(ii) kVA:____________________________

(iii) kVAH:__________________________

(iv) Power factor:____________________

9. Status of Meter:

Running Stop Defective Burnt

10. CT/PT Connection details with phase sequence:________________________________

11. Details of Connected Load

1. kW/HP

2. kW/HP

3. kW/HP

4.

5.

6.

In case of HT Transformer detail and connected load details are to be given separately.

12. Findings and Conclusion of the Inspecting Team

Signature of all 1. ___________ Signature of occupant 1. ___________

members of the 2. ___________ of the premises or his 2. ___________

inspecting team 3. ___________ representative 3. ___________



501

Annexure 16: Inspection/Seizure Report

(Under Section 135 of the Act and Condition 10.5)Sub-division:

1. Inspection/Seizure notes of Shri ___________________________Dated___________20__

Time of Inspection/seizure: ___________Total time of inspection/seizure:____________

2. Name and address of the occupant of the place/premises:________________________________________________________________________________________________________________________________________________

3. Person present at the time of inspection/seizure:

Name Signature(i) ___________________________ ________________________________

(ii) __________________________ ________________________________

(iii) ___________________________ ________________________________

4. Any other person available at the time of inspection and his/her relationship with the occupant ofthe place/premises:_____________________________________________

5. Any other departmental staff present:_______________________________________

6. Other details1. Service Connection No. if any:_______________________________________2. Circle/Division/Sub-division:______________________________________________3. Category:___________________________________________________

7. Meter diagram indicating the seals position & their condition, if meter installed:

Location of the meter Height of the meter

Impression on Seals Impression on Seals

Before Inspection After Inspection

8. Meter Reading if installed: (i) KWH:___________________________ (ii) KVA:____________________________(iii) KVAH:__________________________(iv) Power factor:____________________

9. Status of Meter:

Running Stop Defective Burnt

10. CT/PT Connection details with phase sequence:________________________________

11. Details of Connected Load

1. kW/HP2. kW/HP3. kW/HP4.5.

In case of HT Transformer detail and connected load details are to be given separately.


502

12. List of items with full details seized during inspection/search.

13. Findings and Conclusion of the Inspecting Team.____________________________________________________________________________________________

Signature of all 4. ___________ Signature of occupant 4. ___________members of the 5. ___________ of the premises or his 5. ___________inspecting team 6. ___________ representative 6. __________

___________

Annexure 17: Initial Assessment Notice


Memo No._________________________________________ Date _____________________Hours of issue ______________Place _____________________

From : To : _______________________________ _________________________ _______________________________ _________________________ _______________________________ __________________________

Reference No.:_______________________

Dear Sir(s)/Madam,

This notice bill is being served on you, which has been assessed on the basis of the Condition 10.3 and 10.5of Conditions of Supply of Electricity for Goa Electricity Department.

Evidences revealed that you were directly or indirectly involved in the act of unauthorized use ofelectricity/theft of electricity for which your service connection was disconnected on __________________as per Notice No.______________________

A statement showing your involvement alongwith the assessment bill is enclosed herewith.

Unless the amount of the assessment bill alongwith the reconnection charges is received, the serviceconnection shall not be reconnected.

Please note that Non-payment of the amount or the assessment bill shall be treated as arrears against you.

An appeal may be preferred by you against the amount of the assessment bill to the appellate authority,namely___________________________. Please acknowledge receipt.

Thanking you,Place:

Date: Yours faithfully,

Signature and seal of authorized officer of Department

……………………………………………………………………X……………………………………………………………………………ACKNOWLEDGEMENT

I/We, Shri______________________Consumer No._________Meter No._________hereby acknowledge receiptof your assessment bill No.____________dated________________

Place: Signature of consumerDate: Address __________________



503

Annexure 18: Assessment Report


1.1) Assessment of units Consumed.1. In case of LT consumers: The quantity of units consumed per month shall be worked out in the manner prescribed.

Consumption per month = A x C x D BWhere

A is total connected load found at time of inspection.

B is diversity factor.

C is an average load factor.

D is the number of hours in a month.

For the assessment of energy consumed, the diversity factors and the average load factors for the variouscategories of consumers shall be taken as under:

Load Factor and Diversity Factor

Sr. No. Category Purpose Diversity Factor Load Factor

1 Residential Lighting and Fans 2.5 30%Consumers Heating appliances 1.0 15%

Cooling appliancesFeb.-Oct. 1.0 50%Nov.-Jan. 1.0 NIL

2 Non-Residential Lightening and Fans 1.0 35%Consumers Heating appliances 1.0 50%

Cooling appliances 1.0 40%

3 LT (Industrial) Engineering 1.5 30% for one shiftConsumers Workshop 50% for two shifts

70% for three shiftsEach shift of eight hrs.

Power looms and Textile(i) Looms & Textiles Load 1.2 40% for one shift

70% for two shiftsEach shift of twelve hrs.

(ii) Twisting M/c. Load 1.2 45% for one shift90% for two shifts

Each shift of twelve hrs.Ice-cream manufacturingFeb.-Oct. 1.0 80%Nov.-Jan. 1.0 60%Ice-FactoryFeb.-Oct. 1.0 80%Nov.-Jan. 1.0 40%Cold StorageFeb.-Oct. 1.0 75%Nov.-Jan. 1.0 50%Society Water Pumps 1.0 25%Cinema/Theaters 1.5 60%


504

Floor Mills 1.0 30%Ginning & Pressing 1.2 60%Foundry 1.5 50%Plastic 1.2 50%Rubber 1.2 50%Mining, Quarry & Stone Crushing 1.2 60%Chemicals 1.2 60%Textile Processing Units 1.2 70%Diamond Industry 1.5 50% for one shift of 12 hrs.Others 1.5 30% for one shift

60% for two shifts80% for three shifts

Each shift of eight hrs.4 Direct connection Agricultural category 1.0 50%

for any category Any other category 1.0 100%

5 Agricultural 1.0 40%consumers underMetered tariff

6 Temporary Power 1.0 50%Supply

2. In case of HT consumers:—

In case of HT consumers, the actual maximum demand shall be considered as equivalent to 75% of thetotal connected load of the consumer at the time of inspection subject to a minimum of the contracteddemand and the energy consumption shall be as assessed as under:

Assessed units per months = M x H x CWhere M = Demand in KW (KVA x PF)H = Nos. of hours in monthC = Load factor

Category of HT consumers Load Factor

Hotels 65%Large Commercial Complexes 60%Iron & Steels 60%Foundry 60%Steel Rolling Mills 60%Chemical Factory 80%Paper Mills 85%Textile 75%Cement 70%Fertilizers 70%Oil Mills 70%Solvents 70%Ginning and Pressing 60%Engineering Goods 50%Ice 75%Cold Storage 75%Sugar & Khandsari 60%Dairy 75%Mining, Quarry & Stone Crushing 50%Plastic & Rubber 60%Cinema 60%Oxygen 80%Direct Connections 100%Others 8 hours shift 12 hours shift

30% - 1 shift 45% - 1 shift60% - 2 shifts 90% - 2 shifts90% - 3 shifts



505

D = is the number of days during which unauthorized use of electricity has taken place and if, however, theperiod during which such unauthorized use of electricity has taken place cannot be ascertained such periodshall be limited to a period of 12 months (365 days) immediately preceding the date of inspection.

H = is the average actual No. of hours per day the supply is made available on the feeder feeding theconsumer or person as the case may be during the period.

(1.2) Assessment in case of unauthorized use of electricity (UUE):

(i) The consumption so assessed shall be charged at twice the rate per unit of the tariff applicable to theconsumer category after adjusting the amount paid by the consumer/person for the energy consumptionassessed for the assessment period if any. The amount billed at this rate shall not be taken into considerationfor the purpose of computing consumer’s liability to pay monthly/annually minimum charges, whereverapplicable.

(ii) If the connected load of the consumer is found in excess of load contracted, then the fixed charge ordemand charge, as the case may be, shall also be charged at two times of the fixed charge or demand chargefor the connected load minus charge or demand charge for the contracted load at the applicable tariff rate.Period for computation of this charge shall be as given at ‘D’ above.

(iii) In cases where fixed monthly tariff exist, monthly assessment shall be made at twice the monthly rate.

(1.3) For cases where usage of electricity is for other purpose than authorized:

(i) If it is found at any time that the energy supplied is used for a purpose on which higher tariff isapplicable, the total energy consumed in the previous twelve month from the date of detection shall becharged at twice the rate applicable for the category for which load was found to have been used. Providedif it is found at any time that the energy supplied is used for a purpose on which lower tariff is applicable, itshall not be considered as UUE and no penal action will be taken.

(ii) The calculations above are subject to the condition that metering of energy is healthy, else, the energywill be calculated as given in para 1.1 after adjusting the amount if any paid by the consumer/person for theenergy consumption assessed for the assessment period.

(1.4) Assessment of Energy in cases of theft/pilferage:

(i) Assessment of energy in the cases of theft/pilferage shall be done based on the formula in para 1.1above as in unauthorized use. The ‘A’, ‘B’, ‘C’, ‘D’, ‘M’ and ‘H’ shall remain the same.

(ii) Only for direct theft, ‘C’ shall be = 1.0 (100%).

(iii) The consumption so assessed, shall be charged at three times the normal tariff applicable and paymentmade for energy consumption of the assessment period shall be adjusted.

___________

Annexure 19: Model LT Agreement

Agreement made at ...................this ........day of...................... Two thousand and................. between the GOVERNOR

OF GOA (hereinafter called “the Supplier” which expression shall, unless the context does not so admit,

include his successors and assigns) of the one part, and...................................................................................... ( hereinafter

referred to as “the Consumer” which expression shall include his/her heirs, executors, administrators and

Legal Representatives and permitted assigns) of the other part, whereby it is agreed as follows:

WHEREAS at the request of the Consumer, the Supplier has agreed to supply to the Consumer electrical

energy for the purpose of ……………………………………………………… at the Consumer’s premises situated

at .......................................................................................upon the terms and subject to the conditions hereinafter

contained.


506

NOW THIS AGREEMENT WITNESSETH as follows:—

1. LOCATION AND CONNECTED LOAD.— (a)During the period of supply the supplier shall supplyto the Consumer and Consumer shall take from theSupplier all the electrical energy required by theConsumer for ___________ purpose at the Consumer’spremises located at............................. having aconnected load initially of............... HP/ kW.

(b) Any increase or alteration in the connectedload/demand shall be notified by the Consumer tothe Chief Electrical Engineer, Government of Goa(hereinafter referred to as “the Chief Engineer” whichexpression shall include any other officer authorizedby the Supplier to perform the functions of the ChiefElectrical Engineer specified in the Agreement andany other officer or officers authorized by the ChiefElectrical Engineer) before being connected to thesource of supply and shall be connected only after itis examined, tested and approved by the ChiefElectrical Engineer.

2. CONDITIONS OF SUPPLY.— (a) The Suppliershall furnish to the Consumer and the Consumer shallaccept at the premises mentioned in the Schedulehereto on and from the date on which the saidpremises shall be connected with the Supplier’sdistributing main a constant supply of electricalenergy for the purpose and up to the maximumspecified and under the conditions laid down in theConditions of Supply of Electrical Energy forElectricity Department, Goa. But the Supplier or itsemployees, servants or agents will not be responsiblefor any interruption or diminution of the supply dueto lockouts, strikes of the employees of the Supplier,breakdown of machinery or plant, flood or other forcemajeure or any other cause beyond the control of theSupplier.

(b) The conditions if any imposed by the Supplierbased on the directions of the Commission shall bindthe Consumer. The Consumers shall commence totake supply within a month from the date of receiptof intimation from the officers of the Supplier thatsupply is available unless the Consumer, in theopinion of the Engineer, is unable to do so for causesreasonably beyond control. Where the supply is notavailed of within one month from the date ofintimation as aforementioned, the sanction for theload shall lapse and this agreement also shall standcancelled.

(c) The energy shall be utilized within thepremises mentioned in the schedule hereto or outsidethe premises for the bonafide use of the Consumer.

In case of difference of opinion as to whether anyutilisation of energy outside the premises is for thebonafide use of the consumer, the matter shall bereferred to the Chief Electrical Engineer, whosedecision shall be final.

(d) The consumer shall permit the Supplier free ofcost to erect the posts, distribution/service line,structures and other apparatus necessary for thesupply of electrical energy under this agreement overthe land belonging to the Consumer and theConsumer shall have no claim whatsoever on accountof any damage to his/her property by reason of sucherection of, or any other work on the posts,distribution/service lines, structures and otherapparatus.

(e) The Consumer agrees to take supply underany conditions of restrictions of load and time thatmay be fixed by the Supplier from time to time and topay the minimum under this agreement in full,notwithstanding such restrictions.

(f) Supply is liable to be restricted, staggered orcut off altogether, as the case may be, if the powerposition or any other emergency warrants such acourse of action.

(g) The Supplier reserves the right to periodicalshut down as and when required for purposes ofroutine maintenance.

3. PAYMENT FOR SERVICE LINES ETC.— (a) TheConsumer shall pay to the Supplier on demand thecost of any service lines/service connection chargesin respect of which requisition has been made inaccordance with the prevailing Tariff Order of theCommission.

(b) In the event of the Consumer requesting foran increase in his connected load after thecommencement of supply, and if the same is madeavailable by the Supplier at an additional cost, theConsumer, shall pay such contribution towards theadditional cost of such service line increase inaccordance with the prevailing Tariff Order of theCommission.

4. METERS.— (a) The supply shall be measuredand registered by a meter or meters in or upon thesaid premises to be provided, fixed and kept in properorder by the Supplier and such meter or meters shallremain the property of the Supplier. The Consumershall pay to the Supplier for each meter on hire themonthly rent as specified by the Commission from



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time to time. In the event of any meter ceasing toregister or being found defective, the consumptionduring the period of such cessation or the existenceof such defect shall be based on the averageconsumption of the preceding three months, as thecase may be as stipulated in the Conditions of Supply.No meter rent shall be collected from the Consumerwho opts for providing his/her own meter.

5. READING OF METERS AND PAYMENT.— (a)Readings of the meter or meters will be taken by theemployees of the Supplier once in each month or atsuch other intervals or times, as it shall thinkexpedient and such meter readers shall have accessto the Consumer’s premises at all reasonable times,for the purpose of taking such readings. Payment forenergy supplied shall be made by the Consumeraccording to the reading referred to above of eachmeter and Tariff Schedule applicable to the class ofservice and in force from time to time.

(b) The rate set out in the Tariff Schedule doesnot include any tax, duty or other direct or indirectcharges on electrical energy that may be payable inaccordance with any law in force or which mayincrease the cost of production. Such charges willbe payable by Consumer in addition to the tariffcharges.

(c) The Supplier shall be entitled to discontinuesupply if the Consumer fails to give the employees ofthe supplier reasonable facilities to enter thepremises for the inspection, testing or removal of itssupply lines meters, fitting works and apparatus andthe Supplier has given in writing 24 hours notice ofits intention so to discontinue.

6. DEFECTIVE METERS.— (a) If the Consumershall at any time consider that any such meter is notin proper order and does not correctly register thequantity of the supply, the Engineer will on receiptof a representation in writing in that behalf from theConsumer take necessary steps as per Condition 7.5of the Conditions of Supply document.

7. CONSEQUENCES OF NON-PAYMENT.— (a) Ifthe amount of such bill remains unpaid on the expiryof the due date the Supplier may give the Consumerfifteen days Notice of his/her intention to discontinuethe supply of electrical energy and at the expiry ofsuch period if payment has not been received, mayforthwith disconnect the supply and keep the samedisconnected until payment of all moneys dueunder this agreement and the charges for thework of disconnection and reconnection has beenmade.

(b) Such disconnection of the supply of electricalenergy shall not relieve the Consumer of his/herliability to pay the minimum charge and otherapplicable charges provided for herein, nor shall itaffect any right, claim demand or power which mayhave accrued to the Supplier hereunder.

8. PERIOD OF SUPPLY.— (a) The period ofsupply of electrical energy under this Agreementshall be a minimum period of 1 year from the date ofthe commencement of supply and from monththereafter. The Consumer may terminate thisAgreement at any time after the said period of 1 yeargiving to the Chief Electrical Engineer not less thanone calendar month’s notice in writing in that behalfand upon the expiration of the period of such noticethis Agreement shall cease and terminate.

(b) After the expiry of the initial Agreement periodspecified above, the Agreement for power supply isdeemed to have been renewed from year to yearthereafter, until it is terminated by either party.

9. SECURITY DEPOSIT.— (a) The Consumerhereby agrees to pay as security deposit the amountequivalent of the average of two/three month’sconsumption, as per Condition 6.10 of the Conditionsof Supply of Electrical Energy for ElectricityDepartment of Goa.

(b) The Consumer hereby agrees that the Suppliermay refuse to give supply of electricity or to providethe line, plant or meter in case the consumer fails togive security to the Supplier.

(c) The Consumer hereby agrees that in case thesecurity given by it/him/her has become invalid orin-sufficient, the Supplier may by notice require,within 30 days after the service of notice to givereasonable security for payment of all money whichmay become due to the Consumer in respect of supplyof electricity or provision of line, plant or meter.

(d) The consumer agrees that the Supplier maydiscontinue the supply of electricity for the periodduring which such failure to pay security/additionalsecurity continues after the period of 30 daysmentioned above.

(e) The Supplier agrees that it will not insist forany security if the supply is through pre-paymentmode.

10. TERMINATION OF AGREEMENT.— (a) Theagreement shall remain in force even after


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completion of the initial period of agreement until itis terminated. Domestic and single-phase non-domestic category of consumers may terminate theagreement after giving one month’s notice.Consumers other than domestic and single phasenon-domestic LT category can terminate theagreement on giving three month’s notice.

(b) Provided that the agreement shall normallybe terminated after expiry of the initial period ofagreement. However, if the agreement is to beterminated for any reasons whatsoever, before expiryof the initial period of agreement, the consumer shallbe liable to pay charges as per tariff order for thebalance period of the said one-year or notice periodspecified in the agreement whichever is later.

(c) The Department shall arrange for specialmeter reading, at a mutually acceptable date, tofacilitate preparation of the final bill of the consumer.The agreement shall be terminated on the last day ofthe billing month and the Department shall raise thefinal bill accordingly.

(d) If power supply remains disconnected for aperiod more than notice period for non-payment ofcharges or dues or non-compliance of any directionissued under Conditions of Supply, the Departmentshall issue a show cause notice, to be replied withinseven days for termination of the agreement. In caseno effective steps are taken for removing the causeof disconnection and for restoration of power supply,the agreement of the Department with the Consumerfor power supply shall be terminated on expiry of theperiod of seven days, provided the initial period ofthe agreement is over. If initial period is not over, theprovision given under Condition 6.9 (1) of theConditions of Supply shall apply. During the periodof temporary disconnection the consumer shall beliable to pay the demand charges or minimumcharges as applicable. The Department shall recordand keep the total outstanding amount due ontermination of the agreement and shall have the rightto recover the same under RR Act, Court of Law, ifnecessary.

(e) On termination of the agreement, theDepartment shall be entitled to remove the serviceline and other equipment of the Department forsupply of power from the premises of the Consumer.After permanent disconnection, if the Consumerwishes to revive the connection, then it would betreated as an application for new connection andwould be entertained only after all outstanding dueshave been cleared.

11. SALE OR TRANSFER OF PREMISES.— (a) Ifthe consumer shall, at any time during thecontinuance of this agreement intend to sell orotherwise dispose of the properties to vacate thepremises to which electric supply is given orcontracted for, he shall give prior intimation toEngineer of his intention to do so and clear off all thedues to the Supplier up to that date. Upon receipt ofsuch intimation and with effect from the datespecified in such intimation the agreement in so faras the Consumer is concerned shall cease to operatebut without prejudice to any claim or right whichmay have accrued to the parties thereunder.

(b) If the Consumer fails to give intimation asmentioned above he shall continue to be liable topay the charges for consumption and other chargesas under this agreement even beyond the date onwhich the premises is sold/vacated.

12. APPLICABILITY OF ACTS AND REGU-LATIONS.— (a) This agreement shall be read andconstrued as subject in all respects to the provisionof the applicable Act and Regulations as noted inDistribution Code and Supply Code and of anymodification or re-enactment thereof for the timebeing in force and the regulations for the time beingin force thereunder so far as the same respectivelymay be applicable and subject to the conditions ofsupply approved from time to time by theCommission.

(b) Nothing contained in this Agreement or anyamendment thereof shall restrict any rights,obligations and discretion which the Supplier maydesire under any legislation relating to the supply ofelectricity enacted during the period of thisAgreement.

13. SAVINGS AS TO CLERICAL ERROR.— (a) Inthe event of any clerical errors or mistakes in theamount levied, demanded or charged by the Supplierthen in the case of undercharging, the Supplier shallhave a right to demand an additional amount and inthe case of overcharging the consumer shall havethe right to get refund of the excess amount providedat that time such claims were not barred by limitationunder the Act.

(b) The parties hereby further agree that theamount claimed in the bill shall be payable withinthe time allowed, irrespective of any decision to betaken regarding any disputes about its correctnessor otherwise of the amount levied demanded chargedby the Supplier. The Supplier shall have a right to



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proceed in accordance with the Act, on the basis ofthe amount claimed in the bills, till it is proved orestablished that the amount claimed was in excessof what was actually due. The consumer shall not onthe plea of incorrectness of the bills withhold anyportion of the bills.

14. GENERAL.— (a) The other conditions ofsupply in this agreement are also subject to anyrevision that may be decided by the Supplier as perthe directions of the Commission from time to time.

Signed, sealed and delivered by

Shri:…………………………… Signature:…………Address:………….…………......………………………… ....………………………………………………..

On behalf of the Governor of GOAin the presence ofName:…………………….....…… Signature:…………Name:………………………….... Signature:…………

Signed and delivered by the aboveName of Consumer:…………… Signature:……….....Address:……………………………………………...........

in the presence ofName:…………………………… Signature:…………Address:……………………………………………….......

Name:………………………… Signature:……………Address:…………………………………………................

____________

Annexure 20: Model HT/EHT Agreement

THIS AGREEMENT is made at Panaji on this........day of...................... Two thousand and.................between the GOVERNOR OF GOA (hereinafter called‘the Supplier’ which expression shall, unless thecontext does not so admit, include his successorsand assigns) of the one part and Shri/Smt./M/s………………………………………………son/daughter/wife/proprietor/Director of ...............................(hereinafter called ‘the Consumer’ which expressionwhere the context so admits shall include his heirs,executors, administrators, legal representatives,successors in business and assigns) of the other part.

WHEREAS the Consumer is being supplied/hasagreed to receive supply of electricity in his premisessituated at .........................…………………………. for thepurpose of ............... and the Supplier has agreed tosupply to the Consumer such electricity upon theterms and conditions hereinafter contained.

NOW IT IS HEREBY DECLARED AND AGREEDAS FOLLOWS:

(1) CONTRACT DEMAND.— (a) Subject to theprovisions hereinafter contained, the Supplier shallsupply and the Consumer shall take from the Supplierelectrical energy for a maximum demand notexceeding ..............................kVA (hereinafter called“the contract demand”) for its exclusive use for thepurpose above mentioned at the premises havingaddress at........................................................................ Theconnected load shall be......................... kVA/kW//HP.

(b) The Consumer may from time to time requestthe Supplier in writing for additional power in excessof the ‘Contract Demand’ and the Supplier shall makesuch additional power available within 180 days fromthe date of such written request or any longer periodas may be required by the Supplier for the purpose,provided the Supplier has such additional power andthe materials to make such additional poweravailable for supply and provided further, that havingregard to the unexpired term of this agreement, itwould, in the opinion of the Supplier, be economicalto the Supplier to make such additional poweravailable to the Consumer.

(c) In the event of the Supplier agreeing to makesuch additional power available, the Consumer shallbe liable to pay the cost of making such additionalpower available, as may be determined by theCommission.

(d) If such additional power is made available bythe Supplier, the Contract Demand specified inClause 1 (a) hereto shall be increased to the sameextent.

2. CONDITIONS OF SUPPLY.— (a) The Suppliershall furnish to the Consumer and the Consumer shallaccept at the premises mentioned in the Schedulehereto on and from the date on which the saidpremises shall be connected with the Supplier’sdistributing main a constant supply of electricalenergy for the purpose and up to the maximumspecified and under the conditions laid down in theConditions of Supply of Electrical Energy forElectricity Department, Goa. But the Supplier or itsemployees, servants or agents will not be responsiblefor any interruption or diminution of the supply dueto lockouts, strikes of the employees of the Supplier,breakdown of machinery or plant, flood or other forcemajeure or any other cause beyond the control of theSupplier.


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(b) The conditions if any imposed by the Supplierbased on the directions of the Commission shall bindthe Consumer. The Consumers shall commence totake supply within a month from the date of receiptof intimation from the officers of the Supplier thatsupply is available unless the Consumer, in theopinion of the Engineer, is unable to do so for causesreasonably beyond control. Where the supply is notavailed of within one month from the date ofintimation as aforementioned, the sanction for theload shall lapse and this agreement also shall standcancelled.

(c) The energy shall be utilized within thepremises mentioned in the schedule hereto or outsidethe premises for the bonafide use of the Consumer. Incase of difference of opinion as to whether anyutilisation of energy outside the premises is for thebonafide use of the consumer, the matter shall bereferred to the Chief Electrical Engineer, whosedecision shall be final.

(d) The consumer shall permit the Supplier free ofcost to erect the posts, distribution/service line,structures and other apparatus necessary for thesupply of electrical energy under this agreement overthe land belonging to the Consumer and theConsumer shall have no claim whatsoever on accountof any damage to his/her property by reason of sucherection of, or any other work on the posts,distribution/service lines, structures and otherapparatus.

(e) The Consumer agrees to take supply under anyconditions of restrictions of load and time that maybe fixed by the Supplier from time to time and to paythe minimum under this agreement in full,notwithstanding such restrictions.

(f) Supply is liable to be restricted, staggered orcut off altogether, as the case may be, if the powerposition or any other emergency warrants such acourse of action.

(g) The Supplier reserves the right to periodicalshut down as and when required for purposes ofroutine maintenance after giving reasonable noticeto the Consumer.

(h) The Supplier shall commence to lay serviceline only after he is satisfied that the Consumer hasthe requisite equipment at site to receive power andwill be in a position to utilize it within one monthfrom the date to be notified by the local officer of theElectricity Department which shall be the date by

which time the service line is expected to becompleted.

(i) If in the opinion of the Chief Electrical Engineer,the Consumer is unable to commence to take supplyfrom such date for causes beyond his control, thedate of commencement of supply shall be such otherdate as the Chief Electrical Engineer may determineand the opinion and the decision of the ChiefElectrical Engineer in this behalf shall be final andbinding on the Consumer.

(j) The Consumer shall become liable to pay to thesupplier the amounts of requisite chargesdetermined by the Commission from the datedetermined by the Chief Electrical Engineer underClause (i) as the case may be.

3. PAYMENT FOR SERVICE LINES ETC.— (a) TheConsumer shall pay to the Supplier on demand thecost of any service lines/service connection chargesin respect of which requisition has been made inaccordance with the prevailing Tariff Order of theCommission.

(b) In the event of the Consumer requesting for anincrease in his connected load after thecommencement of supply, and if the same is madeavailable by the Supplier at an additional cost, theConsumer, shall pay such contribution towards theadditional cost of such service line increase inaccordance with the prevailing Tariff Order of theCommission.

4. DATE OF COMING INTO FORCE OF THEAGREEMENT.— (a) Under the conditions of thiscontract, the Consumer shall take electrical energy//power supply from the Supplier within a period ofthree months from the date of issue of intimation bythe Chief Electrical Engineer, Government of Goa(which expression shall include any other Officerauthorized by him to perform the functions of theSupplier specified in this agreement and any otherOfficer or Officers authorized by the Supplier) ofthe Licensee that supply of electrical energy isavailable;

(b) The provisions of this agreement shall bedeemed to have come into force from the date ofcommencement of supply of energy or the date ofexpiry of three months notice above referred to,whichever is earlier;

(c) In case the Consumer is unable to receivesupply of electrical energy before expiry of three



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months period from the date of issue of intimation bythe Chief Electrical Engineer, it shall be consideredas the power supply deemed to have beencommenced from the date immediately following thedate of expiry of three months period and theconsumer shall be liable to pay the FIXED / DEMANDCHARGES as may be applicable from time to time;

(d) If the consumer fails to avail the supply within3 months, a further three months extension will begranted by the Supplier, after collecting the FIXED//DEMAND CHARGES for the extended period inadvance.

5. RESALE OF ENERGY.— (a) The Consumer shallnot sell the electrical energy obtained under thisagreement without the sanction in writing of theSupplier.

6. PERIOD OF AGREEMENT.— (a) The period ofsupply of electrical energy under this Agreementshall be a minimum period of two years from the dateof the commencement of supply and from monththereafter. The Consumer may terminate thisAgreement at any time after the said period of twoyears giving to the Chief Electrical Engineer not lessthan six calendar month’s notice in writing in thatbehalf and upon the expiration of the period of suchnotice this Agreement shall cease and terminate.

(b) After the expiry of the initial Agreement periodspecified above, the Agreement for power supply isdeemed to have been renewed from year to yearthereafter, until it is terminated by either party.

7. TERMINATION OF AGREEMENT.— (a) Theagreement shall remain in force even aftercompletion of the initial period of agreement until itis terminated. HT and EHT Consumers may terminatethe agreement after giving six month’s notice.

(b) Provided that the agreement shall normally beterminated after expiry of the initial period ofagreement. However, if the agreement is to beterminated for any reasons whatsoever, before expiryof the initial period of agreement, the Consumer shallbe liable to pay charges as per tariff order for thebalance period of the said two-year or notice periodspecified in the agreement whichever is later.

(c) The Department shall arrange for special meterreading, at a mutually acceptable date, to facilitatepreparation of the final bill of the Consumer. Theagreement shall be terminated on the last day of thebilling month and the Department shall raise the finalbill accordingly.

(d) If power supply remains disconnected for a

period more than notice period for non-payment of

charges or dues or non-compliance of any direction

issued under Conditions of Supply, the Department

shall issue a show cause notice, to be replied within

seven days for termination of the agreement. In case

no effective steps are taken for removing the cause

of disconnection and for restoration of power supply,

the agreement of the Department with the Consumer

for power supply shall be terminated on expiry of the

period of seven days, provided the initial period of

the agreement is over. If initial period is not over, the

provision given under Condition 6.9 (1) of the

Conditions of Supply shall apply. During the period

of temporary disconnection the Consumer shall be

liable to pay the demand charges or minimum

charges as applicable. The Department shall record

and keep the total outstanding amount due on

termination of the agreement and shall have the right

to recover the same under RR Act, Court of Law, if

necessary.

(e) On termination of the agreement, theDepartment shall be entitled to remove the serviceline and other equipment of the Department forsupply of power from the premises of the Consumer.After permanent disconnection, if the Consumerwishes to revive the connection, then it would betreated as an application for new connection andwould be entertained only after all outstanding dueshave been cleared.

8. SYSTEM OF SUPPLY.— (a) The supply ofelectrical energy to the Consumer shall be in theform of three phase alternating current at a frequencyof 50 cycles per second and a pressure of _______volts subject to the tolerance limits permitted bythe Act;

9. POINT OF SUPPLY.— (a) The point of deliveryfor the supply of electrical energy/point of supply ofelectrical energy shall be as mutually agreedbetween the Supplier & the Consumer and shallalways be at the main entrance of the Consumer’spremises, provided the decision of the Supplier inrespect of location of point of delivery for the supplyof electrical energy/point of supply of electricalenergy shall be final;

(b) The Supplier shall install energy meter & othermetering equipment of appropriate design, make& capacity at the point of delivery for the supplyof electrical energy/point of supply of electricalenergy;


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(c) For the purpose of this Agreement, availabilityof the electrical energy of the above stated voltageand frequency at the said point of delivery shallconstitute the supply of electrical energy;

10. ACCOMMODATION FOR SUPPLIER’SAPPARATUS.— (a) The Consumer shall provide andcontinue to provide, during the continuance of thisAgreement, suitable accommodation, to be approvedby the authorized Officer of the Supplier, for placingequipment and apparatus of the Licensee, necessaryfor the performance of this agreement.

(b) The Supplier shall be at liberty to bring uponthe accommodation so provided at the Consumer’spremises, not only the cables required for the supplyof electrical energy to the Consumer but also thecables and other accessories & equipment necessaryfor giving connections to other Consumers throughthe cables and terminals situated on the Consumer’spremises, provided the supply to the Consumer shallin no way be interfered with or its continuityjeopardized as a result of such action on the part ofthe Supplier.

(c) The Consumer shall take all precautions forthe safety of the Supplier’s equipment erected athis premises.

(d) The Consumer may with the written approvalof the Supplier house his own HT switchgear andother apparatus, which must necessarily be installednear/enclosure within such enclosure, but he shallnot use such enclosure for any other purpose.

11. METERING EQUIPMENT.— (a) For thepurpose of registering the electrical energy suppliedto the Consumer, under this agreement, suitablemetering equipment shall be provided by theSupplier.

(b) Wherever the Supplier is not in position toprovide the metering equipment on account of itsnon-availability, he may request the Consumerto provide his own metering equipment asrequired by the Supplier. The Consumer may also athis own cost install check-meters for his ownconvenience.

(c) The meter shall be properly sealed by theSupplier in the presence of Consumer or hisrepresentative and shall not be interfered with byeither party, except that the Supplier may change//replace the seals as and when required, in thepresence of the Consumer or his representative.

(d) The readings of the meters except the check-meters mentioned above shall be taken by theaccredited representatives of the Supplier and theConsumer regularly on the pre-determined date ofevery month and the readings so recorded shall bebinding on the Consumer.

(e) Provided that in the event of any meter(excluding the check meters , if any) either belongingto the Supplier or to the consumer being founddefective, the energy Consumed during the monthshall be determined unless otherwise mutuallyagreed upon, by taking the average consumptionrecorded during the previous three months.

12. DEFECTIVE METERS.— (a) If the consumershall at any time consider that any such meter is notin proper order and does not correctly register thequantity of the supply, the Engineer will on receiptof a representation in writing in that behalf from theConsumer take necessary steps as per Condition 7.5of the Conditions of Supply document.

13. CONSUMER’S APPARATUS.— (a) Alltransformers, switchgears, motors and otherelectrical equipments belonging to the Consumerwhich are connected to the Supplier’s apparatusshall conform to the standards and specificationsprescribed by the Bureau of Indian Standards orEquivalent and be maintained to the reasonablesatisfaction of the Supplier. The capacity of fuses andsetting of relays on the Consumer’s control gear shallalso be subject to the approval of the Supplier.

14. PAYMENT OF CHARGES.— (a) The Consumershall pay to the Supplier every month or after everysuch duration as may be prescribed by the Supplier,charges for the electricity supplied to him duringthe preceding month at the tariff applicable to theConsumer category for which supply of electricityhas been agreed including variable cost adjustmentcharges, if any, as per the orders of the Commissionfrom time to time.

(a) If during the currency of this agreement, therates including Fixed Charges, are revised, replaced,increased or decreased, such revised, replaced,increased or decreased rates from the date specified,shall apply to the Consumer during and for theunexpired period of this agreement;

(b) A copy of the current Tariff Schedule in forcewith effect from ______________________ referredhereinabove in this agreement is set out in the FirstSchedule attached hereto, which however does not



513

include any tax, duty or other direct or indirectcharges on electrical energy that may be payable inaccordance with any law in force or which mayincrease the cost of production and such chargeswill be payable by the Consumer in addition to thetariff charges.

15. CONTINUITY OF POWER SUPPLY.— (a) TheSupplier shall take all reasonable precautions toensure continuity of supply of power to the Consumerat the point of supply but he shall not be liable to theConsumer for any loss due to the interruption in thesupply of power by reason of damage to theequipment of the Supplier during war, mutiny, riotstrike or by reason of earthquake, hurricane, tempestor any accident or for routine maintenance of thelines and associated equipment or such other causesas may be beyond the control of the Supplier. TheSupplier shall give notice as early as possible of theprobable duration of such interruptions in supply ofpower to the Consumer.

16. STAGGERING OF SUPPLY BY THESUPPLIER.— (a) The Consumer agrees to restrict,stagger or cut off the consumption of electrical energyunder this agreement during the peak hours as maybe directed by the Supplier in writing and at anyother hours, if so required to do, if the power positionor any other emergency in the power system warrantssuch a course of action.

17. DISCONTINUANCE OF POWER SUPPLY FORROUTINE TESTS.— (a) The Supplier shall always beentitled for reasons of testing or outages ormaintenance or any other cause for efficient workingof the undertaking to temporarily discontinue thesupply for such period as may be necessary subjectalways to adequate advance notice being given inthis behalf, with the object of causing minimuminconvenience to the Consumer. No indemnity orcompensation shall be claimed by the Consumer forsuch stoppages and inconveniences resultingtherefrom.

18. DISCONNECTION OF POWER SUPPLY.— (a)The Consumer hereby agrees that its/his/her supplywill be disconnected in case it/he/she fails to depositarrears of electricity charges and other charges asmay be due within 15 days from the date of receipt ofdemand notice for such charges.

(b) The Consumer hereby agrees that in the eventit/he/she is found, prima-facie, involved incommitting theft of electricity or its unauthorizeduse, the Supplier shall have right to disconnect thesupply forthwith without notice.

(c) In the event of the supply of electrical energybeing discontinued by the Supplier in consequencesof any breach or default on the part of the Consumerentitling the Supplier so to do under the provisionsof the Act and Rules, the amount of charges for theelectrical energy already supplied and all othermoneys then payable under this Agreement shallbecome due and recoverable forthwith providedalways and it is hereby expressly agreed anddeclared that during the period of suchdiscontinuance the Consumer shall continue to paythe FIXED/DEMAND CHARGES payable as per theSupplier’s tariff in force.

19. TRANSFER OF AGREEMENT.— (a) During thecontinuance of this Agreement, the Supplier shallbe at liberty and shall disconnect the power supplyof the Consumer on account of any or all of thefollowing reasons, provided the Supplier shall issuea fifteen days notice to the Consumer in this regardand shall give an opportunity to the Consumer tomake submissions in his support:

(i) The Consumers being a limited companypass a resolution for winding up or be ordered tobe wound up by a Court of competent jurisdictionor being an individual or individuals commit anyact of insolvency or be adjudged insolvent; or

(ii) The Consumer executes or creates anymortgage, charge or other encumbrances on anyproperty or asset of the Consumer so as toprejudicially affect the Suppliers’s electric meter,plant, apparatus and equipment at the Consumer’spremises or any part thereof or any rightexercisable by the Supplier in connection withsaid electric meters, plant, apparatus andequipment;

(iii) The Consumer commits any breach of orfails to observe and perform any of the conditionsand provisions contained in this Agreement onhis part to be observed and performed;

(iv) The Consumer shall not, without theprevious consent in writing of the Supplier, assign,transfer, or part with the benefit of this Agreementnor shall the Consumer in any manner part withor create any partial or separate interest in it.

20. ARREARS OF ELECTRICITY CHARGES ORANY SUM OTHER THAN A CHARGE FORELECTRICITY DUE TO BE CHARGES ONPREMISES.— (a) The Consumer hereby agrees thatany charge for electricity or any sum other than a


514

charge for electricity due to Supplier, which remainsunpaid shall be charge on its/his/her premises andalso on the premises transmitted to LegalRepresentative, Successor in law, new owner.

21. SECURITY DEPOSIT.— (a) The Consumerhereby agrees to pay as security deposit the amountequivalent of the average of two/three month’sconsumption, as per Condition 6.10 of the Conditionsof Supply of Electrical Energy for ElectricityDepartment of Goa.

(b) The Consumer hereby agrees that the Suppliermay refuse to give supply of electricity or to providethe line, plant or meter in case the Consumer fails togive security to the Supplier.

(c) The consumer hereby agrees that in case thesecurity given by it/him/her has become invalid orin-sufficient, the Supplier may by notice require,within 30 days after the service of notice to givereasonable security for payment of all money whichmay become due to the Consumer in respect of supplyof electricity or provision of line, plant or meter.

(d) The Consumer agrees that the Supplier maydiscontinue the supply of electricity for the periodduring which such failure to pay security/additionalsecurity continues after the period of 30 daysmentioned above.

(e) The Supplier agrees that it will not insist forany security if the supply is through pre-paymentmode.

22. STAMP DUTY FOR REGISTRATION.— (a)The stamp duty payable, if any, for registration ofthis Agreement, shall be paid by the Consumer.

23. APPLICABILITY OF ACTS AND REGULA-TIONS.— (a) This agreement shall be read andconstrued as subject in all respects to the provisionof the applicable Act and Regulations as noted inDistribution Code and Supply Code and of anymodification or re-enactment thereof for the timebeing in force and the regulations for the time beingin force thereunder so far as the same respectivelymay be applicable and subject to the conditions ofsupply approved from time to time by theCommission.

(b) Nothing contained in this Agreement or anyamendment thereof shall restrict any rights,obligations and discretion which the Supplier maydesire under any legislation relating to the supply of

electricity enacted during the period of thisAgreement.

24. SAVINGS AS TO CLERICAL ERROR.— (a) Inthe event of any clerical errors or mistakes in theamount levied, demanded or charged by the Supplierthen in the case of undercharging, the Supplier shallhave a right to demand an additional amount and inthe case of overcharging the Consumer shall havethe right to get refund of the excess amount providedat that time such claims were not barred by limitationunder the Act.

(b) The parties hereby further agree that theamount claimed in the bill shall be payable withinthe time allowed, irrespective of any decision to betaken regarding any disputes about its correctnessor otherwise of the amount levied demanded chargedby the Supplier. The Supplier shall have a right toproceed in accordance with the Act, on the basis ofthe amount claimed in the bills, till it is proved orestablished that the amount claimed was in excessof what was actually due. The Consumer shall not onthe plea of incorrectness of the bills withhold anyportion of the bills.

25. GENERAL.— (a) The other conditions ofsupply in this agreement are also subject to anyrevision that may be decided by the Supplier asper the directions of the Commission from timeto time.

IN WITNESS WHEREOF the parties hereto haveexecuted these presents the day and year firstabove written.

Signed, sealed and delivered by

Shri:…………………………… Signature:……….......…

Permanent Address:……....….………………………………....

On behalf of the Governor of GOA SEAL

in the presence of Signature:…………

Name:………………………… Signature:…………

Name:………………………… Signature:…………

Common Seal of……………………………. has beenaffixed hereto pursuant to a Resolution of the Boardof Directors of the Company passed and its meetingheld on …………… day of 20.……. in the presence of…………………………… Copy of which has beenattached hereto in original and forms part of theagreement.



515

Department of Public Health___

Order

4/6/2011-II/PHD

Sanction of the Government is hereby accorded for creation of 36 posts of Junior Residents inGoa Medical College initially for a period of one year and to be extended in exigencies of services,as under:—

Speciality No. of posts No. of posts No. of posts Total No. of postsrecommended recommended recommended inclusive of

for 1st year (pay for 2nd year (pay for 3rd year (pay 1st/2nd/3rd yearRs. 15600+5400/-) Rs. 16230+5400/-) Rs. 16880+5400/-) Junior Residents

1 2 3 4 5

MD Medicine 1 1 1 3

MS Surgery 2 2 2 6

MD Obst. & Gynac. 1 1 1 3

MD Anaesthesiology 1 1 1 3

MS Orthopedics 1 1 1 3

MS Ophthalmology 1 1 1 3

MD Paediatrics 1 1 1 3

MS E.N.T. 1 1 1 3

MD T.B. & Chest 1 1 1 3

MD Prev. Soc. Medicine 1 1 1 3

MD Psychiatry 1 1 1 3

12 12 12 36

Name of Director :……………………………………….. Signature: …………………………………….

Permanent Address: …………………………………….

Name of Director: …………………………….…………. Signature: …………………………………….

Permanent Address:…………………………………….

Directors of the Company who have set their respective hands thereto in the presence of:

Name: ……………………………………………………… Name: ………………………………………….

Address: ………………………………………………… Witness: ………………………………………

Countersigned by the Managing Agents

Name: ………………………………………………………

Address: …………………………………………………..

——— ———


516

The expenditure on revival of the post isdebitable to the Budget Head “2210—Medicaland Public Health; 01—Urban Health Services-Allopathy; 110—Hospital and Dispensaries,Panaji Hospitals and its attached Institution(Non-Plan); 01—Salaries”.

This issues with the recommendation of theAdministrative Reforms Department vide theirU. O. No. 1128/F dated 26-7-2011 andconcurrence of Finance (Rev. & Cont.)Department vide their U. O. No. Fin (R&C)//1437944 dated 19-8-2011.

www.goaprintingpress.gov.in

Printed and Published by the Director, Printing & Stationery,Government Printing Press,

Mahatma Gandhi Road, Panaji-Goa 403 001.

PRICE – Rs. 80.00

PRINTED AT THE GOVERNMENT PRINTING PRESS, PANAJI-GOA — 132/420 — 7/2012.

This also issues with the approval of the

Cabinet conveyed by General Administration

Department, Secretariat, Porvorim-Goa vide

letter No. 1/23/2012-GAD-II(IX)CAB dated

18-6-2012.


B. S. Kudalkar, Under Secretary (Health).

Porvorim, 2nd July, 2012.

panaji, 12th july, 2012 (ashada 21, 1934) series i no. 15 · while he is studying in the final...

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