Paper on the Effects of Varied Shoplifting Cases on Retail Business

SEC 320

TABLE OF CONTENTS

I. Getting Familiar: Wal-Mart……………….………...... 3II. Core Goals………….……………….………...……… 4III. Susceptibilities and Risks…..….……......……………. 5IV. Prevention Measures…………….……….…………… 6

i. Prevention of Theft Made by Staff and Customer ………….…... 6ii. Infusing Theft Prevention Strategies……………………………

7 iii. Limit for Going to Law Enforcement for Shoplifting ………… 8iv. Prevention of Accidents and Civil Court Cases………….……… 8

V. References……………………………………………... 9

INTRODUCTION: WAL-MART

Sam Walton established the Wal-Mart in 1962.

According to Wal-Mart it is the leading chain of reduction retail shops and storehouses.

Its head office is in Bentonville, Arkansas.

With around 2.1 million people to manage its operations, Wal-Mart is a large corporation

In 2010 it was the largest public corporation in the world with about net income of $16,993 billion per year but

Suffered from civil court cases and lost over billion in retail business

CORE GOALSWal-Mart’s security department has to

ensure the following: Review and change the current security

plans and policies Appraisal the existing security

procedure and policies. Use of the examination to security

inspection and audit and appraisal of vulnerable aspect.

Recognize particular risks Apply right security strategies to ensure

safe workplace for employees and to safeguard the belongings and reliability of the organization.

SUSCEPTIBILITIES AND RISKS

Stealing by Employee

Shoplifting/Stealing by Customers

Fatal Mishaps for Congestion of People

Civil Court Cases for Gender Bias

PREVENTION MEASURES Surveillance system using

CCTV cameras Automatic alarm system Commodities should have

security code tags and forgery-proof stickers

Infrastructure like parking lots, buildings with Crime Prevention Through Environmental Design (CPTED) policy

Solid infrastructure, concrete fences, bullet-resistant windows

Enough lighting inside Clear and intense lights for

outer areas with permanent light fixtures

Advanced punch or manual card raeding technology at entry points

Extra generators ready for power failure backup

Prevention of Theft Made by Staff and

Customer

Independent Honesty Service made by Shoppers

Employees are remunerated or provided with incentives

Rigorous and straightforward policy for cash handling and refund

Set limit for cash on hand in cash registers

Fill in cash-in-sheet after one’s shift

Safety for deposit safes on floor and random financial inspection

Pre-check of employees’ past life before appointment

Proper employee screening before they get employed

Set Code of Conduct and Ethics Running sessions on security

aspects like how to prevent crime and how to manage anger

Monitoring behaviors of employees for any unwanted or unusual aspects and prepare reports with recommendations

Good interaction with people living in the neighboring area to detect any suspicious activity

Unidentified hotlines should be used by employees for reporting unwanted activities and for making calls

Infusing Theft Prevention Strategies

Getting insurance coverage for stealing can help regain losses.

For cases of stealing of $25 or less in value , no need to go to law enforcement.

Security division has to store necessary data for such cases like taking photographs of these lifters. These can be hanged at the cash area and entry to keep all staff conscious.

When any customer or anyone in the store does the same offence of stealing something worth $25 or below it two or more times, that customer should be prohibited from entering Wal-Mart for good.

When anyone steals something worth more than $25, the person should be handed over to the police with a case filed against him/her.

Employees caught for stealing can be dismissed.

Extra people should be employed on crowded days to ensure proper safety.

Security personnel has to maintain surveillance of the entry points and have control over crowd traffic.

First Aid car should be given to employees with minor problems.

Security division has to keep the gateway to medical assistance, police department and other emergency departments clear for all the time.

Fresh recruits will have training. Employees should be familiar with

no discrimination policy and career path rules.

Limit for Going to Law Enforcement for

Shoplifting

Prevention of Accidents and

Civil Court Cases

9

REFERENCESAbout (2011). Wal-Mart Focus U.S.'s Largest Civil Rights

Suit. Retrieved from http://usgovinfo.about.com/od/rightsandfreedoms/a/walmartsuit.htm

Clifford, M. (2004). Identifying and Exploring Security Essentials (1st ed.). Upper Saddle River, NJ: Pearson/Prentice Hall.

Davies, J. (2007, June 13) Smoking out shoplifters. San Diego Union Tribune, pp. C1,C4

Fishman, C. (2006). The Wal-Mart Effect: How the World's Most Powerfull Company Really Works-and How It's Transforming the American Economy. New York, New York: Penguin Group.

Forbes Global. (2010). Retrieved May 31, 2010, from www.forbes.com/lists/2010/18/global-2000-10_The-Global-2000_Sales.html

Ortmeier, P. J. (2009). Introduction to Security. Operations and Management (3rd ed.). Upper Saddle River, NJ: Pearson/Prentice Hall.

Sam Walton, J. H. (1993). Sam Walton, Made in America. New York: Bantam Books.

MSNBC. (2011). Retrieved May 31, 2011, Wal-Mart Struggling Rising Theft from U.S. Bussiness on msnbc.com: www.msnbc.msn.com/id/19211630/ns/business-us_business/t/wal-mart-struggling-rising-theft/