GOV.UKUser researcherbasic training

Sharing research findings

GDS2

Sharing findings, ideas and needs

GDS3

Analysis and synthesis

GDS4

Show and tell

What we learned in this sprint

GDS5

Most know rules for passport photos

People know they need a special kind of photo for their passport, and have a good knowledge of the rules

This helps us as we can give simpler guidance, but can also make people reluctant to take their own photo

GDS6

'Digital photo' not well understood

Despite most people using only digital photos, the words and concept are not well understood

The best way to explain the idea is by reference to the device used – a smartphone or digital camera

GDS7

Country of birth can be unclear

Should I enter United Kingdom, Britain, England, UK, GB, …?

Can be mistaken for county

We'll make it easier to quickly pick United Kingdom

And easy to correctly enter other country names

GDS8

GDS9

Always from users' point of view

Easy to slip into talking about the service from your point of view

GDS10

Fillet the findings

5 to 10 things

GDS11

Give context to video

Finding slide, then clip to illustrate

GDS12

Recommendations

PrioritiesOutcomesImplementation

GDS13

News style

GDS14

GDS15

GDS16

News =

headline + lead/intro + nutshell + illustration

GDS17

Research =

Finding+ summary + so what + illustration

GDS18

Show and tell

1. Make a "what you did" slide

2. And 2 or 3 findings slides

10 minutes

GDS19

Show and tell

1. At your tables

2. Show each other your findings

10 minutes