part inspection standard (may 2013)

9
Global Sourcing Book of Knowledge Type of Document: Supporting Title: Part Inspection Standard Revision Date: 05/12/2013 Organization: Supplier Quality Department Name: Supplier Quality Operations Primary User(s): Supplier Quality Approved & Released Document Purpose of Process The Part Inspection Standard (Part I/S) is a communication tool between Chrysler Engineering, Supplier Quality, and Plant Quality and the Supplier in regards to what characteristics Chrysler considers to be "critical" or of high importance/risk and how the Supplier is expected to and will be inspecting those characteristics during Pilot and Production phases. Input / Output of Process Input: Vehicle build objectives, preliminary GD&T and specifications Output: Completed Part I/S

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Page 1: Part Inspection Standard (May 2013)

Global Sourcing Book of Knowledge

Type of Document: Supporting

Title: Part Inspection Standard

Revision Date: 05/12/2013

Organization: Supplier Quality

Department Name: Supplier Quality Operations

Primary User(s): Supplier Quality

Approved & Released Document

Purpose of Process The Part Inspection Standard (Part I/S) is a communication tool between Chrysler Engineering, Supplier Quality, and Plant Quality and the Supplier in regards to what characteristics Chrysler considers to be "critical" or of high importance/risk and how the Supplier is expected to and will be inspecting those characteristics during Pilot and Production phases. Input / Output of Process Input:

Vehicle build objectives, preliminary GD&T and specifications

Output: Completed Part I/S

Page 2: Part Inspection Standard (May 2013)

Description / Activity Part I/S Team members The core Part I/S Team members include: • Chrysler Plant Quality Center Engineer (QCE) • Chrysler Supplier Quality Engineer (SQE) • Chrysler Engineer • Supplier (Engineer / Program Manager & Quality Manager, at a minimum) Additional Chrysler personnel may be brought into the team on an "as needed" basis. Part I/S Process Flow:

1. Prior to the release of a Source Package for a new part, the Chrysler Engineer develops the initial draft of the Part I/S for inclusion. • If a template of the initial draft already exists for that commodity, the Engineer, SQE, and Plant QCE review

the template and make any necessary changes. • If a template does not exist, then the Engineer leads the creation of a new one, getting the required 8 Stages

of Incoming Material levels from the Plant QCE and the required Sample Sizes & Frequencies from the SQE. 2. The Chrysler team members then review the initial draft, making any changes or additions that are necessary. 3. Once all necessary changes are complete, the initial draft is attached to the Source Package. 4. The Suppliers provide their quotations based on all of the information in the Source Package, including the Part

I/S. • If the Supplier has any concerns, they shall document them and bring them to the Technical Review for

discussion. If a Technical Review is not held, concerns should be provided to the SQE, who will address with the Chrysler Part I/S team.

5. Following source recommendation, the selected Supplier updates and revises the Part I/S document as the design is finalized. The Part I/S status and content should be reviewed regularly during Process Planning Review (PPR) meetings.

6. Prior to 55 WBVP (76 WBVP for Powertrain), the Supplier completes the Part I/S Final document and submits to the Chrysler SQE.

7. If the SQE considers the Part I/S acceptable, they upload the document to the Part I/S database and add the Engineer and QCE as approvers. The SQE then submits the Part I/S for final approval (the act of submitting the document is considered the SQE's approval).

8. The Engineer and QCE review the document. • If they believe it is acceptable, they approve the document. • If there are any issues, they reject the document, filling out the provided checklist to give the reasons.

9. If rejected, the SQE shall work with the Supplier to make the appropriate changes. 10. The Supplier uses the Part I/S when checking parts for all pilot builds and continuing production, as applicable.

Revisions to the Part I/S shall be sent to the Chrysler SQE, who shall upload into the Part I/S database. • All items in the Part I/S shall be included in the Supplier's Control Plan. Note that this does not mean the

Control Plan should only include Part I/S items! The Part I/S includes only critical, end-item product characteristics, while the Control Plan should also include all process characteristics and additional product characteristics required to ensure the part meets all specifications.

See the attached Part I/S Process Flow chart and RASIC for additional details.

Part I/S Database

Note: The First Production Shipment Certification (FPSC) plan is also documented on the Part I/S form. See the "First Production Shipment Certification (FPSC)" process for more information.

Page 3: Part Inspection Standard (May 2013)

FOR PROGRAMS PAST SOURCING AS OF MAY 1st, 2013: The previous version of the Part I/S process shall be followed for those programs past the sourcing phase as of April 1st, 2013.

1. Identify Parts All parts that receive a "High" Initial Risk Evaluation (IRE) or Program Risk in the Quality Risk Assessment (QRA) automatically require a Part I/S (the "Part I/S" flag in the Chrysler Quality Management System (CQMS) will automatically be set for these parts). In addition, the Plant Quality Center Manager may select additional parts that are required to have a Part I/S by informing the SQ Program Manager for the program in question. The SQ Program Manager manually sets the "Part I/S" flag in CQMS for those additional parts. NOTE: if any parts flagged as requiring a Part I/S in CQMS will NOT require one (as agreed to by the SQ Program Manager and the Plant QCM), the SQ Program Manager can manually de-select the flag in CQMS. • Identification of parts that require a Part I/S shall be completed no later than 20 weeks prior to the Verification of

Process (VP) Start of Frame (SOF) or Pre-Pilot (for Powertrain components). However, the Chrysler Plant QCE, SQE, and Engineer may mutually agree to require a Part I/S for a part at any point in the program; this is typically the result of a serious quality issue at some point.

2. Identify Characteristics The product characteristics to be included in the Part I/S shall be determined by the Part I/S Team. The Chrysler Engineer coordinates this effort by providing the Supplier with the applicable requirements for the part (via the design model). The Plant QCE provides the Supplier with the Vehicle Control Plan (VCP) data and Build Objectives related to the Supplier's part(s), and both the Supplier and Chrysler SQE (and other Team members, as applicable) give input based on past quality issues, lessons learned, best practices, etc. The following items shall be considered when selecting characteristics for the Part I/S: • Key and safety characteristics (<D>, <S>, <E>, Report, Qh, "Stoplight", etc.) • Characteristics included as, or related to, inspection points in the VCP • Characteristics related to previous quality issues, especially yardholds • Customer interface / impact characteristics • Characteristics related to build issues in our plants • Fit & Finish requirements • Any other characteristics deemed critical by a member of the Part I/S Team Note that characteristics included on the Part I/S should be on the finished part assembly only; process characteristics are not included. The Plant QCE has the final approval authority on characteristics selected for inclusion. 3. Create Initial Part I/S Draft and submit to Team The Supplier begins filling out the Part I/S form, in "Draft" status. All characteristics determined critical by the Team shall be included, with all necessary information. Use the Part I/S checklist, included in the file, as a guide for what information is necessary for each characteristic and how the form should be completed (see "Part I/S Form Review" below). The initial draft shall be completed and submitted to the Team no later than 12 weeks prior to the VP SOF or Pre-Pilot builds. Note: GD&T sheets may be attached to the Part I/S, if desired (rather than "cut & pasted" into the cover sheet). 3a. Upload initial draft into database: Upon receipt of the initial draft of the Part I/S, the Chrysler SQE uploads it into the Part I/S Database in Lotus Notes. See the attachment "Part I/S LN DB" for information. 4. Team reviews initial Part I/S Draft The Chrysler SQE coordinates a review of the initial Part I/S Draft with the entire Team. If possible, this meeting should take place at the applicable Chrysler assembly plant, with part samples in front of the vehicle, and with all Team members present. Other methods (such as video conferencing, web conferencing, etc.) may be used if necessary. When reviewing the Part I/S, the following items shall be considered (all of these are included in the Part I/S checklist included in the blank Part I/S form): 1. Datums

• Location of the datums for the part. Show the feature in question, show appropriate sections of the part or feature

• Applicable datums are shown in the "Remarks/Inspection Method" column for each characteristic; appropriate sections or sketches are used

• Datums are identified as either 2-way (cross-car, fore/aft, or up/down) or 4-way • Identify tolerances for datum features (i.e. Maximum Material Condition, positional tolerances, etc.) • Review drawing/vehicle/mating part to ensure the datums are the same as the vehicle/mating part attachment

Page 4: Part Inspection Standard (May 2013)

points of the part 2. Characteristics / Measurement Points

• Location of the measurement point on the part is identified and labeled to correspond with both the sketch/drawing and "Item #" on the form

• Measurement points on the part are to be the same what will be measured when on the vehicle, if applicable (reference VCP)

• All dimensional, functional, and appearance characteristics are included 3. Tolerances / Specifications

• Boundary samples (e.g. go/no-go, appearance samples, etc.) are referenced (as applicable) • Tolerances and specifications for a characteristic must not conflict with the VCP, if applicable • If the VCP measures a characteristic referencing two parts (e.g. a gap between two separate parts), the

tolerance on each referenced part does not take up more than half of the CVQS tolerance (i.e. no potential interference conditions)

4. Gages and Measurement Method • Identify gages or measurement equipment used in checking the part (including visual-only checks) • Gages and measurement equipment must be adequate for measuring the applicable characteristic

5. Sample Sizes and Frequencies • Identify the number of parts being checked for each characteristic • Identify the frequency of checks for each characteristic • All sample sizes and frequencies listed on the Part I/S must match those listed on the Control Plan

6. Sketches and Drawings • Sketches/drawings are clear and easy to understand/read • There is a sketch, drawing, and/or section for each characteristic listed on the Part I/S

The Plant QCE has the final approval on whether the Part I/S is acceptable or not. 5. Revise Part I/S per Team requirements; resubmit for review If the Part I/S is found to be unacceptable by the Team, the Supplier shall revise the document per the Team's requirements, and then re-submit for a Team review. 6. Team approves Part I/S Draft The Chrysler SQE submits the draft document for approval in the Part I/S Database in Lotus Notes. See the attachment "Part I/S LN DB" for information. 7. Implement Part I/S Draft for VP/Pre-Pilot; submit data to Team The Supplier builds parts for the VP/Pre-Pilot build and begins using the Part I/S to check them. The Supplier sends the part data to all team members for their review (as well as inspected part samples, when required by the Plant QCE) at least two weeks prior to the VP SOF / Pre-Pilot build. The Supplier shall follow their normal problem solving procedures (including use of the Chrysler electronic Corporate Issue Management System (eCIMS), as applicable) if parts are found that do not meet specifications. Nonconforming parts found at the Chrysler assembly plant may require a new revision to the Part I/S (see below). 8. Team reviews Part I/S data and issues for VP build The Chrysler SQE coordinates a review of the Part I/S data, as well as issues encountered during the VP/Pre-Pilot build (if any) with the entire Team. If possible, this meeting should take place at the applicable Chrysler assembly plant, with part samples in front of the vehicle, and with all Team members present. Other methods (such as video conferencing, web conferencing, email, etc.) may be used if necessary. The Team shall determine if the Part I/S is still acceptable as-is, or if any modifications are required. 9. Revise Part I/S per Team requirements; resubmit for review If the Part I/S is found to be unacceptable by the Team, the Supplier shall revise the document per the Team's requirements, and then re-submit for a Team review. Any revisions to the form shall be documented in the revision section and initialed by the Team members; the SQE shall upload the revised document to the Part I/S Database, as applicable. 10. Implement Part I/S Draft for Pre-Series/Pilot; submit data to Team The Supplier builds parts for the Pre-Series/Pilot build and begins using the Part I/S to check them. The Supplier sends the part data to all team members for their review (as well as inspected part samples, when required by the Plant QCE) at least two weeks prior to Pre-Series SOF/Pilot. The Supplier shall follow their normal problem solving procedures (including use of eCIMS, as applicable) if parts are found that do not meet specifications. Nonconforming parts found at the Chrysler assembly plant may require a new revision to the Part I/S (see below).

Page 5: Part Inspection Standard (May 2013)

11. Team reviews Part I/S data and issues for Pre-Series/Pilot build The Chrysler SQE coordinates a review of the Part I/S data, as well as issues encountered during the Pre-Series/Pilot build (if any) with the entire Team. If possible, this meeting should take place at the applicable Chrysler assembly plant, with part samples in front of the vehicle, and with all Team members present. Other methods (such as video conferencing, web conferencing, email, etc.) may be used if necessary. The Team shall determine if the Part I/S is still acceptable as-is, or if any modifications are required. 12. Revise Part I/S per Team requirements; resubmit for review If the Part I/S is found to be unacceptable by the Team, the Supplier shall revise the document per the Team's requirements, and then re-submit for a Team review. 13. Part I/S Final Approval The SQE uploads the revised document into the Part I/S Database in Lotus Notes and submits for approval. See the attachment "Part I/S LN DB" below for information. 14. Implement Part I/S Final for Job 1/SOP and volume production; retain data for review upon request The Supplier begins using the Part I/S to check parts for Job 1/Start of Production (SOP) and going forward into volume production. All data is retained by the Supplier for review upon request by any Chrysler Team member (or other personnel, as applicable). 16. Revise Part I/S as needed; resubmit for review The Part I/S is treated as any other quality document, and can be updated and revised when necessary. Any of the following situations may require a revision of the Part I/S: • Process change or internal resource (initiated by the Supplier via the Forever Requirements system) • Quality issue (at the Chrysler assembly plant, Supplier facility, warranty, etc.) • Part design change (initiated by the Chrysler Engineer via the WebCN system) • Other situation (as applicable) The Supplier makes any necessary updates or revisions to the form, documents them in the "Revision/Description" section of the form, and coordinates obtaining each Team member's initials. The Supplier keeps the original, and forwards an electronic (scanned) copy to all other Team members. Upon receipt of any initialed revision of the Part I/S, the Chrysler SQE uploads it into the Part I/S Database in Lotus Notes. They will need to create a new document (and have the old revision deleted). See the attachment "Part I/S LN DB" for information.

Control of Nonconforming Product / Service As detailed above. Monitoring and Measuring Effectiveness of Process Part I/S Draft and Part I/S Final will be included as deliverables in the Chrysler Quality Management System (CQMS) with promise and actual dates tracked. Process Linkage(s) End customer of the Part I/S process is the Plant Quality Center. The Chrysler SQE, Plant QCE, Engineer, and Supplier all have responsibilities as a part of this process.

Page 6: Part Inspection Standard (May 2013)

Flow Chart / Other Reference Supplier Quality Manual and Forms site: Part I/S form and eTool Book of Knowledge First Production Shipment Certification (FPSC) Chrysler Product Creation Process => Notes Link SQ Part Inspection Standard database => Notes Link Vehicle Control Plan => Notes Link Note: Lotus Notes links are not visible when viewing this document from the intranet. To see them, click on "View database in Lotus Notes" at the bottom of the Book of Knowledge homepage.

Electronic Notification AM_PS_SupplierQuality_Mail, Karl R Schneider/PS/DCC/DCX, Craig Jackson/CTC/DCC/DCX, Christopher A Beach/CTC/DCC/DCX

Revision History Revision: 5 Date of last revision: 05/12/2013 Last Approval Date: 05/12/2013 Reason for Change:

Revision: Sec/Para Changed Change Made:

0 N/A Initial Issue of Document

2 Description / Activity Flow Chart / Other Reference

Changed "Part I/S File Cabinet" to "Part I/S Database" Replaced "Uploading a File into the Part I/S File Cabinet" with "Part I/S LN DB" file Replaced link to Part I/S File Cabinet with link to Part I/S Database Added note regarding viewing Lotus Notes links

3 Purpose Revised purpose to match Process & Component bulletin P&C-0624

4 Description / Activity Added note under #3 regarding attaching GD&T

5 Description / Activity Flow Chart / Other Reference

Updated for terms/titles New process added Previous process kept under "FOR PROGRAMS PAST SOURCING AS OF APRIL 1st, 2013:" Updated flow chart Added RASIC Updated LN database instructions Updated links

Page 7: Part Inspection Standard (May 2013)

Part I/S Initial Draft

Sup

plier

Sup

plier Q

uality

Sys

tem &

Com

ponen

t /

Pow

ertrain

Eng

inee

ring

Man

ufact

uring Q

uality

(Plant

)

Initial Draft Part I/S Creation SA RA SA

Selection of Critical Characteristics & Specs1 S RA S

Measurement Method of Critical Characteristics S RA S

Sample Size and Frequency determination RA S S

Selection of 8 Stage characteristics & define minimum stage S S RA

Attach Part I/S Initial Draft to Source Package I RA I

Review and Approve SP A A

Review data in the Part I/S Initial Draft R C C C

Detail issues / concerns during Tech Review R A A C

Provide part quote considering Part I/S data RA I I I

Responsible - Those who do the work to achieve the task. There is typically one role with a participation type of Responsible

Accountable - Final Approving Authority

Support - Resources allocated to Responsible

Informed - Those who are kept up-to-date on progress, often only on completion of the task or deliverable; and with whom there is just one way

Consulted -Those whose opinions are sought; and with whom there is two-way communication

Notes:

1: Includes dimensional, appearance, functional, material, etc. finished product characteristics only

Part I/S Final

Sup

plier

Sup

plier Q

uality

Sys

tem &

Com

ponen

t /

Pow

ertrain

Eng

inee

ring

Man

ufact

uring Q

uality

(Plant

)

Veh

icle E

nginee

ring

Desi

gn O

ffice

Confirm Assembly vs Part Datum Scheme Alignment R C A A

Review and Confirm Critical Dimensions R C A A

Review and Confirm Sample Size and Frequency R A C C

Review and Confirm Measurement Method R S A S

Review and Confirm Appearance Specs/Characteristics R C A A C S

Boundary Sample Creation and Review/Sign-off R S C A S S

Review and Confirm Functional Specs/Characteristics R C A A

Completion of Part I/S form R A C C

Upload Part I/S to database S RA I I

Approval of Part I/S Final (step 5) S S A A

Review and confirm 8 Stages levels achieved S R I I

If 8 Stages levels are not achieved, 3CPR initiated at

Supplier expense until level achievedR A S S

Responsible - Those who do the work to achieve the task. There is typically one role with a participation type of Responsible

Accountable - Final Approving Authority

Support - Resources allocated to Responsible

Informed - Those who are kept up-to-date on progress, often only on completion of the task or deliverable; and with whom there is just one way

Consulted -Those whose opinions are sought; and with whom there is two-way communication

Page 8: Part Inspection Standard (May 2013)

TIMING Supplier Chrysler Engineer Chrysler Manufacturing Quality Chrysler Supplier Quality Engineer

PROGRAM

APPROVAL

& STYLE

APPROVAL

New Part & Source Package Developed / Created

Review and add 8 Stages

Level expectations

Acceptable?

Review and add Sample

Sizes and Frequencies

Attach to Source Package

Review feedback and modify

as required

Review Part I/S as part of

Source Package

Acceptable?

Bring

concerns to Tech Review

Provide quote

YES

YES

NO

NO

Review Supplier concerns and modify the Part I/S Initial Draft if necessary

Source Selection

TemplateAvailable?

YES NO

Develop new

template for Commodity

Review Part I/S

Template and modify

as Initial

Draft

Page 9: Part Inspection Standard (May 2013)

TIMING Supplier Chrysler Engineer Chrysler Manufacturing Quality Chrysler Supplier Quality Engineer

STEP 5

STEP 2 - 5

Revise Part I/S Draft utilizingcurrent design

Review Part I/S Draft during regular Process Planning meetings (as applicable)

Acceptable?

Revise Part I/S Draft as required

Submit Part I/S Final to SQE

NO

YES

Acceptable?

Upload to Part I/S database.

Populate Approvers and Managers. Submit.

YES

Revise Part I/S as requiredNO

Acceptable?

Review final version

YES

NO

Approve

END - Revise Part I/S When Required (CN, FR, RN, etc.)