passionate public service: key insights from a quarter century career

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Passionate Public Service “12 Key Insights from a Quarter Century Career” Patrina M. Clark, MSM, SPHR, RACC ©Pivotal Prac:ces Consul:ng 2011

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Patrina Clark shares 12 insights from her 25-year public service career at four different agencies (IRS, Navy, Federal Election Commission, and US Government Accountability Office (GAO)).

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Page 1: Passionate Public Service: Key insights from a Quarter Century Career

Passionate  Public  Service  “12  Key  Insights  from  a    Quarter  Century  Career”  

 Patrina  M.  Clark,  MSM,  SPHR,  RACC  

   

©Pivotal  Prac:ces  Consul:ng  2011  

Page 2: Passionate Public Service: Key insights from a Quarter Century Career
Page 3: Passionate Public Service: Key insights from a Quarter Century Career

“The  Wonder  Years”  1986  -­‐  2004  

Internal Revenue Service (IRS)

Page 4: Passionate Public Service: Key insights from a Quarter Century Career

Be a constant learner – it will temper arrogance and help you grow.

IRS  -­‐  “The  Wonder  Years”  1986  -­‐  2004  

Page 5: Passionate Public Service: Key insights from a Quarter Century Career

Do excellent work – more importantly, work excellently with others.

IRS  -­‐  “The  Wonder  Years”  1986  -­‐  2004  

Page 6: Passionate Public Service: Key insights from a Quarter Century Career

Transition graciously and gracefully. It is never a good idea to leave a bad impression.

IRS  -­‐  “The  Wonder  Years”  1986  -­‐  2004  

Page 7: Passionate Public Service: Key insights from a Quarter Century Career

“The  Glory  Days”  2004  -­‐  2006  

Department of Navy – Naval District Washington

Page 8: Passionate Public Service: Key insights from a Quarter Century Career

A great boss and great colleagues can overcome a lot.

NDW  –  “Glory  Days”  2004  -­‐  2006  

Page 9: Passionate Public Service: Key insights from a Quarter Century Career

Positional authority rocks! The ability to influence without authority will make you a rock star.

NDW  –  “Glory  Days”  2004  -­‐  2006  

Page 10: Passionate Public Service: Key insights from a Quarter Century Career

“School  of  Hard  Knocks”  2006  -­‐  2008  

Federal Election Commission (FEC)

Page 11: Passionate Public Service: Key insights from a Quarter Century Career

Pace yourself – peaking too soon is awful.

FEC  –  “School  of  Hard  Knocks”  2006  -­‐  2008  

Page 12: Passionate Public Service: Key insights from a Quarter Century Career

Temper yourself – a spoken (written) word can never be unspoken. And, some things truly are better left unsaid (unwritten).

FEC  –  “School  of  Hard  Knocks”  2006  -­‐  2008  

Page 13: Passionate Public Service: Key insights from a Quarter Century Career

“Land  of  Oz”  2008  -­‐  2011  

Government Accountability Office (GAO)

Page 14: Passionate Public Service: Key insights from a Quarter Century Career

If you jump out of a hot frying pan, you will land in the fire.

GAO  –  “Land  of  Oz”  2008  -­‐  2011  

Page 15: Passionate Public Service: Key insights from a Quarter Century Career

Hearts and minds are not yours to win – they are others’ to give.

GAO  –  “Land  of  Oz”  2008  -­‐  2011  

Page 16: Passionate Public Service: Key insights from a Quarter Century Career

You can fool some of the people some of the time – but, to thine own self be true all of the time.

GAO  –  “Land  of  Oz”  2008  -­‐  2011  

Page 17: Passionate Public Service: Key insights from a Quarter Century Career

“Living  the  Dream”  2011  -­‐  beyond  

Pivotal Practices Consulting

Page 18: Passionate Public Service: Key insights from a Quarter Century Career

Change is scary. Not changing is scarier – when you really think about the implications.

Pivotal  Prac:ces  Consul:ng  –  “Living  the  Dream”  2011  -­‐  beyond  

Page 19: Passionate Public Service: Key insights from a Quarter Century Career

There are no mistakes – only life lessons. Perspective can make all the difference.

Pivotal  Prac:ces  Consul:ng  –  “Living  the  Dream”  2011  -­‐  beyond  

Page 20: Passionate Public Service: Key insights from a Quarter Century Career

May  16,  2011  Le#ng  Your  Voice  Be  Heard  Wri$ng  Your  Story      

Wri9ng  your  own  story  can  provide  an  outlet  which  can  help  purge  any  frustra9on,  anxiety,  or  long-­‐dormant  feelings.    Reprinted  from  DailyOM-­‐  Inspirational  thoughts  for  a  happy,  healthy  and    fulfilling  day.  Register  for  free  at  www.dailyom.com.  

Page 21: Passionate Public Service: Key insights from a Quarter Century Career

R

Today  is  the  first  day  of  the  rest  of  your  life  story.  Choose  to  perfect  prac=ces  that  complement  you  perfectly!  

Page 22: Passionate Public Service: Key insights from a Quarter Century Career

R

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