past the green wall: google pittsburgh’s biophilic workplace
TRANSCRIPT
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AIA Build Pittsburgh 2017
Past the Green Wall: Google Pittsburgh’s Biophilic Workplace
-Wall_BP17
Pete Jefferson, Kate Malmgren, Connor Glass
April 5, 2017
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Credit(s) earned on completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.
This course is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction
or any method or manner ofhandling, using, distributing, or dealing in any material or product.___________________________________________Questions related to specific materials, methods, and services will be addressed at the conclusion of this presentation.
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This presentation is protected by US and International Copyright laws. Reproduction, distribution, display and use of the presentation without written
permission of the speaker is prohibited.
© The name of your company 2012
Copyright Materials
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The status quo in workplace design leaves most occupants disconnected from nature. An early movement towards biophilic design is happening, but many early adopters have not gone much further than a signature "green wall" in their incorporation of biophilia. Google's Real Estate & Workplace Services (REWS) Team is challenged to create amazing work environments that inspire and energize Googlers to be at their best every day. In support of this mission, the REWS team created Google's Biophilic Design Framework. This new framework was piloted in Google's new "Bakery Square 2.0" expansion in Pittsburgh, which is targeting certification under LEED v4 ID+C.
This session will also detail how and why ethnography, workplace strategy, and workshops were leveraged to understand the organization's culture and workspace needs. The presenters will illustrate some of the findings and how analytics were performed to support the design strategies.
The presenters will demonstrate examples of the elements of biophilia that were incorporated into the design that went far beyond "the green wall." In closing, a discussion of "what's next" will describe how feedback and post-occupancy evaluations will affect the use and fine tuning of the space.
CourseDescription
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LearningObjectives
1) Identify resources, team structures, and process that result in greater level
of biophilic integration.
2) Communicate why an organization should see biophilia as integral to their
mission.
3) Cite examples of how biophilic principles such as alliesthesia, thermal/airflow
variability, and dynamic daylighting increases occupant thermal comfort,
health and well being.
4) Identify opportunities and challenges that result from incorporating biophilic
principles into material selection.
At the end of the this course, participants will be able to:
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Biophilia!
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Title – Adjust Box to Fit
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WHY BIOPHILIC DESIGN
For more than 99% of human evolutionary history, people’s bodies, minds, and senses have largely evolved in response to nature.
Research increasingly shows that regular access to nature improves our health, happiness, and performance.
Credit: Terrapin
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GOOGLE’SBIOPHILIC DESIGN FRAMEWORK 2.0Integrating nature with design to create habitats where people thrive
Judith Heerwage
n
Stephen Kellert
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ENHANCED CREATIVITY &
PROBLEM SOLVING
IMPROVED COGNITIVE
FUNCTIONINGREDUCEDSTRESS
POSITIVE EMOTIONAL EXPERIENCE
HEIGHTENED APPRECIATION FOR NATURE
DESIRED OUTCOMES
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Google confidential and proprietary
Credit: Colin Cubitt/Flickr
NATURAL ELEMENTSEXPERIENCES WITH ORGANISMS,
OBJECTS AND PROPERTIES OF NATURE
NATURAL PATTERNSANALOGUES OR ABSTRACTIONS OF
NATURAL ORGANISMS, ORGANIZATION AND SYSTEMS
ELEMENTS OF SPACE AND PLACE
COMMON SPATIAL CHARACTERISTICS IN NATURE
Examples:Plants & AnimalsWater
Examples:Organic Forms & PatternsNatural Materials & Textures
Examples:Refuge SpacesProspect Views
ELEMENTSPALETTE OF OPTIONS
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Google confidential and proprietary
It’s not just about plants!
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Prospect & Refuge Ecotone
Natural forms & Patterns
Alliesthesia
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BAKERY SQUARE 2.0FACTS
Google confidential and proprietary
Google occupied first building in 2011 – Bakery Square 1.0
New building connected by sky bridge above Penn Ave
Scope of project limited to tenant finish and some exterior zones
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Google confidential and proprietary
HOW
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Owner’s Project
Requirements
Design Construction
Operation
RFP
BAKERY SQUARE 2.0
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Owner’s Project
Requirements
Design Construction
Operation
RFP
BAKERY SQUARE 2.0
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Program Design Contract Build FF&E Occupy
BAKERY SQUARE 2.0
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60-80%
Of occupants have information
they want to share
105 Average number of
lessons learned per study
Average of 20 ethnographic studies completed by Forte Building Science.
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Discovery
Program Design Contrac
t Build FF&E Occupy
BAKERY SQUARE 2.0
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BIG data
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Global workplace design survey
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small data
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Most projects serve an existing population.
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ENVIRONMENTAL PSYCHOLOGIST
ANTHROPOLOGIST
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Ethnography is a research method used to understand social and cultural life.
Environmental psychology is an interdisciplinary field that focused on the interplay between individuals and their surroundings.
Anthropology the comparative study of humans, including our physical form, our societies and cultures and the ways we manipulate our environments, in all their various manifestations across human history.
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BAKERY SQUARE 2.0
BAKERY SQUARE 1.0
Credit: Michael Henninger/Post-Gazette
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Circulation space/pathway1
BIEQ + C: The artificial bamboo here is painted white, limiting the biophilia benefits had it been painted to match the color of actual bamboo. However the associated story is humorous and suggestive of Google Pittsburgh's playful culture.
ETHNOGRAPHY
LW: Layout/WayfindingFM: Furniture/MaterialsBS: Building Systems – active & passiveOM: Operations & MaintenanceBIEQ: Biophilia & Indoor Environmental Quality (IEQ)C: CultureA: Amenities
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Circulation space/pathway2
BIEQ + BS + LW: The mesh curtains that line the circulation space/pathway that runs right through the heads-down work areas have minimal effectiveness in terms of acting as a visual and sound barrier according to the Googlers.
Both movement and sound are still detected through the barriers. They also minimize the benefit obtained from the suggestive tree canopy for those Googlers sitting adjacent to the corridor.
ETHNOGRAPHYLW: Layout/WayfindingFM: Furniture/MaterialsBS: Building Systems – active & passiveOM: Operations & MaintenanceBIEQ: Biophilia & Indoor Environmental Quality (IEQ)C: CultureA: Amenities
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What do Googlers value about biophilia?
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Credit: Phipps Conservatory
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INSPIRE INSIGHT(Complexity and order)
(Biomorphic forms and patterns)
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REFUGE!
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PRIORITIES
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Putting it all together
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HUMAN EXPERIENCE
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IT ALL STARTS WITH…
ASKING THE RIGHT QUESTIONS
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DATA + BIOPHILIA + CHOICE
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MANAGING SCALEWhether you and your neighbor need a one-on-one session, or your entire team needs to be briefed, there will always be a perfect room for your needs.
Team Room
Meeting Room
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HACKABILITYWORKPLACE DESIGN
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LIGHTING
Personal Task Lighting
Each Googler is provided an adjustable, energy efficient, overhead task light. Traditional desk top lights provide direct illumination at the work surface. Having a greater ability to adjust lighting in planes directly behind your digital displays can help minimize eyestrain, and it won’t add too much additional energy use!
How to Adjust the Light
The light is hardwired so it cannot be unplugged, but a
length of cord is provided as well as an adjustable clamp.
You can move your lamp along the truss as the cord
allows and control the lighting levels with the dimmer switch
located on the vertical truss support near your desk.
Always be mindful of neighbors!
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THERMAL COMFORTALLIESTHESIA
Alliesthesia: alliós (changed) + esthesia (sensation)
• Sensory pleasure from variation• Ex: thermal, visual, sound, sight, smell
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THERMAL COMFORTALLIESTHESIA
Move from thermal monotony to thermal delight.
Design Response:• Air movement• Natural ventilation• Dynamic light• Thermal variability
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CONCEPTFRACTALS
SCALE
ARCHITECTURE
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ELEMENTS OF BIOPHILIABiophilia is a humans innate connection to other living things and it is the basis of our design for Bakery Square 2.0. What this means is we designed your space with nature in mind, using healthy and non-intrusive materials.
Fractal patterns and the Fibonacci sequence influenced the design of your staircase!
The natural curves and formations of Pittsburgh’s topography influenced the shaping of your corridors.
Natural landscapes indigenous to Pittsburgh were the inspiration for floor themes.
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GRAPHIC DESIGN PATTERNS AND THEIR INSPIRATION
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IMPROVING THERMAL COMFORTSimple ceiling fans generate ambient air flow and improve thermal comfort while allowing building temperature controls to be set at higher levels for lower energy use
DAYLIGHT HARVESTING AND USER CONTROLThe truss canopy houses both indirect LED ambient lighting with zoned dimming for daylight harvesting and user controlled point source lighting
USER DRIVEN FLEXIBILITY AND HACKABLILITYA hackable truss system provides a framework for user driven flexibility with strategically limited variation to support different work styles and maintain visual organization
IMPROVING MATERIAL HEALTHShelving and desk tops are made from locally forested and manufactured hard woods improving material health
MAXIMIZING COMFORTSolar shading is leveraged to minimize eye strain and brightness contrast as well as maximizing the use of natural day lighting
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Google: Bakery SquarePittsburgh, Pennsylvania
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Google: Bakery SquarePittsburgh, Pennsylvania
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Google: Bakery SquarePittsburgh, Pennsylvania
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Google: Bakery SquarePittsburgh, Pennsylvania
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IMPROVING ACOUSTICAL PERFORMANCEArticulated ceiling assemblies inspired by Pittsburgh typography while providing lighting and improving acoustical performance
CELEBRATE PITTSBURGH’S MICRO COMMUNITIES Environmental graphics celebrate Pittsburgh’s micro communities
IMPROVED THERMAL COMFORTOperable doors with hold opens and screens provide opportunities for natural airflow and improved thermal comfort
COMFORTABLE REFUGEFurniture is employed to provide a comfortable refuge to support relaxed work postures while maintaining views to the exterior roof terrace.
VISUAL CONNECTIONS TO NATURAL TEXTURESIMPROVING SENSORY EXPERIENCESalvaged wood planks from water towers and organic sculpted carpet patterns provide visual connections to natural textures and materials improving sensory experience.
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Google: Bakery SquarePittsburgh, Pennsylvania
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Google: Bakery SquarePittsburgh, Pennsylvania
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Google: Bakery SquarePittsburgh, Pennsylvania
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STAIRCASE DESIGN & INSPIRATION
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Google: Bakery SquarePittsburgh, Pennsylvania
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Google: Bakery SquarePittsburgh, Pennsylvania
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Google: Bakery SquarePittsburgh, Pennsylvania
Post Occupancy
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“The number one complaint is by far the glare and heat caused by the natural light. The shades are ineffective in shielding the
eyes during peak times.”- BS 2.0 Googlers & REWS
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Issue: Occupant setup monitor parallel to southeast glazing.
Solution: Monitors adjusted to 20° from parallel (also noted in Google standards).
“The number one complaint is by far the glare and heat caused by the natural light. The shades are ineffective in shielding the
eyes during peak times.”- BS 2.0 Googlers & REWS
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“The ceiling fans are awesome, especially since
we figured out how to reverse the air flow.”
- BS 2.0 Googlers
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“The felt panels are more popular than we anticipated. We’ve used the 5th floor supply for the 6th floor. There is a lot of space for
personal items, but we still could use more.”- REWS
“The ceiling fans are awesome, especially since
we figured out how to reverse the air flow.”
- BS 2.0 Googlers
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“So far the space has proven really easy for us to move into and manage
from a Facilities point of view.”- REWS
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“So far the space has proven really easy for us to move into and manage
from a Facilities point of view.”- REWS
“The biggest win is the separation of the workplace
from traffic flow.”- BS 2.0 Googler
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“I love the angled corridor walls.They’re going to need to be
dusted well...”- BS 2.0 Googler
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“My favorite spot is the tree house cubby, although the lighting is harsh
for computer screens.”- BS 2.0 Googler
“I love the angled corridor walls.They’re going to need to be
dusted well...”- BS 2.0 Googler
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“What? It’s a great spot, it’s quiet and sunny, it improves my
mood. It’s also very Zen. And it’s not that far from our seats, just over the
bridge.”- BS 1.0 Googler
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“The micro-kitchen is beautiful. I love the colors, it’s awesome. It’s too big actually, and could have been designed better for large public events. There are
some nitpicky changes I’d like to make.”- Craig, Parkhurst Dining
“What? It’s a great spot, it’s quiet and sunny, it improves my
mood. It’s also very Zen. And it’s not that far from our seats, just over the
bridge.”- BS 1.0 Googler
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“The recent TGIF event on the BS 2.0 outdoor terrace drew more people than ever before,and most of them came over from BS
1.0.”
- REWS
“The micro-kitchen is beautiful. I love the colors, it’s awesome. It’s too big actually, and could have been designed better for large public events. There are
some nitpicky changes I’d like to make.”- Craig, Parkhurst Dining
“What? It’s a great spot, it’s quiet and sunny, it improves my
mood. It’s also very Zen. And it’s not that far from our seats, just over the
bridge.”- BS 1.0 Googler
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POE
PITTSBURGH BAKERY SQUARE 2.0 EXPANSION: POE FINDINGS
33
• Separation of workplace and high-traffic area
• Ability to self-orient desks in pod area• Hanging felt panels at desks• Blinds on individual window controls• Ceiling fans• Variety and quality of destination spaces• Team rooms• Open & enclosed lounges• Outdoor roof terrace• Massage chairs (2 person meetings!)• Walk-stations• Fitness center layout and design• Look & feel• Connecting stair• Wayfinding/ signage• Storage- copy/ print areas and facilities• Limited number of lighting fixtures• Great mechanical/ HVAC• Info plaques describing design/ naming• Wall graphics
• Missing/ ineffective blinds creating glare• Difficulty in hanging truss accessories• Hanging shelves without a closed back• No specified truss accessories/ hardware• Shelves in team area too narrow• “Windows” into pods awkwardly placed• Want more room for personal items at
desk• No hydration stations for convenience• No 30-p conference/ training room• More 2-3 seat rms (too many phone
rms)• Too many drawers in micro kitchen/ gym• Not enough built in storage in restrooms• Touchdown coding desks awkward• No “occupancy” visual for gym showers• Non adjustable lighting in niches• Accessibility/ access of terrace to elevator• Better lighting/ av/ heating on roof deck• Non-automatic terrace doors• No storage for outdoor furniture• Programming process with departments
(IT)
HITS
MISSES
HITS & MISSES CHECKLISTS
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QUESTIONS & ANSWERS
Pete Jefferson, PE, WELL AP, LEED AP, HBDP
Kate Malmgren, LEED AP (ID+C)
Connor Glass